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    6100 Max: ISP Wan Ip Change Internet Loss - Requires Reboot

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • S
      sheen73 @Gertjan
      last edited by

      @Gertjan
      Thanks for the response - everything is new from pole to house with no splitters and good power values. (Spectrum cable). Though there are a decent amount of errors and I’m sure there are problems with isp.

      This issue only occurs very infrequently, the last time was 21 days ago, with the time before that the same and it looks like it happens when isp changes wan ip.

      23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Do you see SWAP enabled on the dashboard? That is required to store a crash report if it actually creates one.

        S 1 Reply Last reply Reply Quote 0
        • S
          sheen73 @stephenw10
          last edited by

          @stephenw10

          No sir, it looks like I am not? How can I enable?

          last pid: 32337; load averages: 0.22, 0.16, 0.11 up 0+19:11:58 05:35:30
          60 processes: 1 running, 59 sleeping
          CPU: 1.1% user, 0.1% nice, 2.2% system, 0.2% interrupt, 96.4% idle
          Mem: 211M Active, 368M Inact, 903M Wired, 6304M Free
          ARC: 287M Total, 94M MFU, 183M MRU, 16K Anon, 1683K Header, 8359K Other
          244M Compressed, 689M Uncompressed, 2.82:1 Ratio

          23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ah, interesting. OK check that a SWAP partition is defined. At the command line run: gpart list

            S 1 Reply Last reply Reply Quote 0
            • S
              sheen73 @stephenw10
              last edited by

              @stephenw10
              Here you go

              
              Geom name: nvd0
              modified: false
              state: OK
              fwheads: 255
              fwsectors: 63
              last: 234441639
              first: 3
              entries: 4
              scheme: GPT
              Providers:
              1. Name: nvd0p1
                 Mediasize: 209715200 (200M)
                 Sectorsize: 512
                 Stripesize: 0
                 Stripeoffset: 1536
                 Mode: r0w0e0
                 efimedia: HD(1,GPT,4792eff1-f262-11ec-8524-a1746a8b4cc2,0x3,0x64000)
                 rawuuid: 4792eff1-f262-11ec-8524-a1746a8b4cc2
                 rawtype: c12a7328-f81f-11d2-ba4b-00a0c93ec93b
                 label: (null)
                 length: 209715200
                 offset: 1536
                 type: efi
                 index: 1
                 end: 409602
                 start: 3
              2. Name: nvd0p2
                 Mediasize: 113922309632 (106G)
                 Sectorsize: 512
                 Stripesize: 0
                 Stripeoffset: 209716736
                 Mode: r1w1e1
                 efimedia: HD(2,GPT,4792eff7-f262-11ec-8524-a1746a8b4cc2,0x64003,0xd43263f)
                 rawuuid: 4792eff7-f262-11ec-8524-a1746a8b4cc2
                 rawtype: 516e7cb6-6ecf-11d6-8ff8-00022d09712b
                 label: (null)
                 length: 113922309632
                 offset: 209716736
                 type: freebsd-ufs
                 index: 2
                 end: 222914113
                 start: 409603
              3. Name: nvd0p3
                 Mediasize: 5902090752 (5.5G)
                 Sectorsize: 512
                 Stripesize: 0
                 Stripeoffset: 114132026368
                 Mode: r0w0e0
                 efimedia: HD(3,GPT,4ec35717-ac04-11ed-b9e8-90ec7762d5f6,0xd496642,0xafe561)
                 rawuuid: 4ec35717-ac04-11ed-b9e8-90ec7762d5f6
                 rawtype: 516e7cb5-6ecf-11d6-8ff8-00022d09712b
                 label: (null)
                 length: 5902090752
                 offset: 114132026368
                 type: freebsd-swap
                 index: 3
                 end: 234441634
                 start: 222914114
              Consumers:
              1. Name: nvd0
                 Mediasize: 120034123776 (112G)
                 Sectorsize: 512
                 Mode: r1w1e2
              
              

              23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok SWAP is present. Run: cat /etc/fstab

                S 1 Reply Last reply Reply Quote 0
                • S
                  sheen73 @stephenw10
                  last edited by

                  @stephenw10
                  Does this mean there is nothing?

                   # Device                Mountpoint      FStype  Options         Dump    Pass#
                  /dev/msdosfs/EFISYS     /boot/efi       msdosfs rw,noatime,noauto       0       0
                  /dev/gptid/4ec35717-ac04-11ed-b9e8-90ec7762d5f6		none	swap	sw		0	0
                  

                  23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Oh OK, that looks correct. Try running: swapinfo

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      sheen73 @stephenw10
                      last edited by

                      @stephenw10

                      
                      Device          512-blocks     Used    Avail Capacity
                      
                      

                      23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, odd.
                        Ok try changing that second line in /etc/fstab to:
                        /dev/nvd0p3 none swap sw 0 0

                        Then reboot to apply that and check swapinfo again. Or it should be shown on the dashboard.

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          sheen73 @stephenw10
                          last edited by

                          @stephenw10
                          Sorry how do i run that specifically? Below gave me permission denied error when run

                          /dev/nvd0p3 none swap sw 0 0
                          
                          

                          23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Sorry open /etc/fstab in Diag > Edit File from the gui.
                            Make that second line look like:
                            /dev/nvd0p3 none swap sw 0 0

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              sheen73 @stephenw10
                              last edited by

                              @stephenw10
                              Ok cool, done, working and showing on dashboard. Time to wait another 20 days to see if it fails :).

                              Thanks for all the help.

                              23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Nice! Yes if it does create a crash report you will at least see it now.

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  sheen73 @stephenw10
                                  last edited by

                                  @stephenw10
                                  I don’t know if crash is the right wording now. Looks like on isp / wan ip change it can’t recover and gets hung.

                                  23.05.1-RELEASE (amd64) on 6100 MAX / Arris S33 Spectrum / Ubiquiti Networks 8-Port UniFi Switch, Managed PoE+ Gigabit Switch with SFP, 150W (US-8-150W) / Unifi U6LR

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