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    2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • 4 Offline
      4o4rh @hspindel
      last edited by

      Quotom 8x LAN upgraded in 5min end-to-end with no problems. well done fellas.

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      • T Offline
        terryzb
        last edited by

        I'm curious about Netgate 2100 owners specifically. What has your experience been upgrading the 2100 from 23.05.1 to 23.09?

        keyserK 1 Reply Last reply Reply Quote 0
        • keyserK Offline
          keyser Rebel Alliance @terryzb
          last edited by

          @terryzb I did my 2100 via remote, and it newer came back up on its own. I had to have someone remove power from it, and then it came back up. It had installed 23.09 and it booted on it after the power removal, but all the packages were still the version I ran on 23.05.1
          I used the “reinstall all packages “ feature and after that no further trouble.

          But this is the first time I had a update “fail” on me, and I assume it was related to me not removing the packages before the update as recommended by Netgate.

          Luckily the old packages did not cause enough havoc to prevent it from booting entirely.

          Love the no fuss of using the official appliances :-)

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          • T Offline
            terryzb @keyser
            last edited by

            @keyser Thank you for the write up. I'm a little nervous about upgrading because of problems with the 2100's and a previous update. Any 2100 owners with smooth upgrades?

            MaxK 0M 1 Reply Last reply Reply Quote 0
            • MaxK 0M Offline
              MaxK 0 @terryzb
              last edited by

              I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device. I found the documentation for this here.

              So, everyone else may or may not have problems with their upgrade but if I am prepared, I don't worry.

              H T 2 Replies Last reply Reply Quote 0
              • H Offline
                hspindel @MaxK 0
                last edited by

                @MaxK-0 said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

                I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device.

                I read through the links you provided, but didn't find anything about how to create a bootable USB backup and how to use it to recover. Any further docs?

                Thank you.

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                • S Offline
                  SteveITS Rebel Alliance @hspindel
                  last edited by

                  @hspindel https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                  Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                  Upvote 👍 helpful posts!

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                  • T Offline
                    terryzb @MaxK 0
                    last edited by terryzb

                    @MaxK-0 Thanks, I appreciate the response. I also use the upgrade process @SteveITS linked above and do them via the console to keep an eye on things but I'd rather avoid the downtime and hassle if others are having problems.

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                    • N Offline
                      netboy @SteveITS
                      last edited by

                      @SteveITS Based on the advice I opened a ticket and received the download links for 23.05.1-RELEASE (arm64) as well as 23.09.

                      From the URL, I am trying to familiarize myself on flashing the system with firmware. From what I gather I will connect my windows laptop to CONSOLE (figure 2) and the firmware into USB (Figure 1)

                      88bb6594-48ec-435e-8b4f-bee84d2f74e1-image.png

                      Do I need anything installed in my laptop ?

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                      • S Offline
                        SteveITS Rebel Alliance @netboy
                        last edited by

                        @netboy I would just upgrade normally unless you run into problems. Backup plans are always a good idea.

                        You’ll need a terminal program as described in
                        https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/connect-to-console.html
                        Putty is good.

                        The reinstall process sounds complicated but on Arm devices it’s just copying the USB image to the device. Just print out the directions or print to PDF.

                        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                        Upvote 👍 helpful posts!

                        N 2 Replies Last reply Reply Quote 0
                        • N Offline
                          netboy @SteveITS
                          last edited by

                          @SteveITS This youtube video seems to suggest putty which I am very familiar
                          https://www.youtube.com/watch?v=n9j-bvZ7LKQ

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                          • N Offline
                            netboy @SteveITS
                            last edited by

                            @SteveITS said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

                            I would just upgrade normally unless you run into problems. Backup plans are always a good idea

                            Offcourse.... I am just preping myself for failure :-)

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                            • S Offline
                              smnolde
                              last edited by

                              I just did my 2100 with no issues using the serial terminal. Looks like everything went smoothly. More to check out but it worked.

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                              • S Offline
                                SteveITS Rebel Alliance @netboy
                                last edited by

                                @netboy Did mine last night. No issues with the upgrade (wait the normal 10-15min). I am aware of this which is not related to it being a 2100:
                                https://forum.netgate.com/topic/184104/dhcp-weirdness-after-23-09-upgrade

                                Also a System Patches package update released recently with several patches for 23.09.

                                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                Upvote 👍 helpful posts!

                                N 1 Reply Last reply Reply Quote 1
                                • N Offline
                                  netboy @SteveITS
                                  last edited by

                                  @SteveITS Just did my upgrade (2100) and it went smoothly and took around 10 minutes!!!

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                                  • T Offline
                                    terryzb
                                    last edited by terryzb

                                    I just upgraded my 2100 with no problems. I uninstalled Avahi and pfBlockerNG, rebooted from the USB console, then updated from the USB console. Took about 10 minutes, then reinstalled Avahi and pfBlockerNG and installed the recommended System Patches. Everything appears to be working properly.

                                    Well done Team Netgate!

                                    N 1 Reply Last reply Reply Quote 1
                                    • N Offline
                                      netboy @terryzb
                                      last edited by

                                      @terryzb I upgraded using the GUI and not thru the console....no special configuration was required for me

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                                      • P Offline
                                        petergregory
                                        last edited by

                                        This post is deleted!
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                                        • W Offline
                                          whatthehell
                                          last edited by

                                          I have an SG2100 and the update bricked my firewall. I had to roll back to previous kernel and then do a full reset and upgrade AGAIN from the CLI on the console. I seem to have lost all my configs.

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                                          • S Offline
                                            SteveITS Rebel Alliance @whatthehell
                                            last edited by

                                            @whatthehell “full reset” being a reinstall? That wipes the drive. But you can still restore from backup.

                                            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                            Upvote 👍 helpful posts!

                                            W 1 Reply Last reply Reply Quote 0
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