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    2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • MaxK 0M Offline
      MaxK 0 @terryzb
      last edited by

      I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device. I found the documentation for this here.

      So, everyone else may or may not have problems with their upgrade but if I am prepared, I don't worry.

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      • H Offline
        hspindel @MaxK 0
        last edited by

        @MaxK-0 said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

        I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device.

        I read through the links you provided, but didn't find anything about how to create a bootable USB backup and how to use it to recover. Any further docs?

        Thank you.

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        • S Offline
          SteveITS Rebel Alliance @hspindel
          last edited by

          @hspindel https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
          Upvote đź‘Ť helpful posts!

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          • T Offline
            terryzb @MaxK 0
            last edited by terryzb

            @MaxK-0 Thanks, I appreciate the response. I also use the upgrade process @SteveITS linked above and do them via the console to keep an eye on things but I'd rather avoid the downtime and hassle if others are having problems.

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            • N Offline
              netboy @SteveITS
              last edited by

              @SteveITS Based on the advice I opened a ticket and received the download links for 23.05.1-RELEASE (arm64) as well as 23.09.

              From the URL, I am trying to familiarize myself on flashing the system with firmware. From what I gather I will connect my windows laptop to CONSOLE (figure 2) and the firmware into USB (Figure 1)

              88bb6594-48ec-435e-8b4f-bee84d2f74e1-image.png

              Do I need anything installed in my laptop ?

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              • S Offline
                SteveITS Rebel Alliance @netboy
                last edited by

                @netboy I would just upgrade normally unless you run into problems. Backup plans are always a good idea.

                You’ll need a terminal program as described in
                https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/connect-to-console.html
                Putty is good.

                The reinstall process sounds complicated but on Arm devices it’s just copying the USB image to the device. Just print out the directions or print to PDF.

                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                Upvote đź‘Ť helpful posts!

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                • N Offline
                  netboy @SteveITS
                  last edited by

                  @SteveITS This youtube video seems to suggest putty which I am very familiar
                  https://www.youtube.com/watch?v=n9j-bvZ7LKQ

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                  • N Offline
                    netboy @SteveITS
                    last edited by

                    @SteveITS said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

                    I would just upgrade normally unless you run into problems. Backup plans are always a good idea

                    Offcourse.... I am just preping myself for failure :-)

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                    • S Offline
                      smnolde
                      last edited by

                      I just did my 2100 with no issues using the serial terminal. Looks like everything went smoothly. More to check out but it worked.

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        SteveITS Rebel Alliance @netboy
                        last edited by

                        @netboy Did mine last night. No issues with the upgrade (wait the normal 10-15min). I am aware of this which is not related to it being a 2100:
                        https://forum.netgate.com/topic/184104/dhcp-weirdness-after-23-09-upgrade

                        Also a System Patches package update released recently with several patches for 23.09.

                        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                        Upvote đź‘Ť helpful posts!

                        N 1 Reply Last reply Reply Quote 1
                        • N Offline
                          netboy @SteveITS
                          last edited by

                          @SteveITS Just did my upgrade (2100) and it went smoothly and took around 10 minutes!!!

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                          • T Offline
                            terryzb
                            last edited by terryzb

                            I just upgraded my 2100 with no problems. I uninstalled Avahi and pfBlockerNG, rebooted from the USB console, then updated from the USB console. Took about 10 minutes, then reinstalled Avahi and pfBlockerNG and installed the recommended System Patches. Everything appears to be working properly.

                            Well done Team Netgate!

                            N 1 Reply Last reply Reply Quote 1
                            • N Offline
                              netboy @terryzb
                              last edited by

                              @terryzb I upgraded using the GUI and not thru the console....no special configuration was required for me

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                              • P Offline
                                petergregory
                                last edited by

                                This post is deleted!
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                                • W Offline
                                  whatthehell
                                  last edited by

                                  I have an SG2100 and the update bricked my firewall. I had to roll back to previous kernel and then do a full reset and upgrade AGAIN from the CLI on the console. I seem to have lost all my configs.

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    SteveITS Rebel Alliance @whatthehell
                                    last edited by

                                    @whatthehell “full reset” being a reinstall? That wipes the drive. But you can still restore from backup.

                                    Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                    Upvote đź‘Ť helpful posts!

                                    W 1 Reply Last reply Reply Quote 0
                                    • W Offline
                                      whatthehell @SteveITS
                                      last edited by

                                      @SteveITS I tried to do a factory reset but the button press had no effect. After selecting the 3 / 3 kernel I got to the menu where I could do a factory reset ( option 4). Then I rebooted and it was still not starting services etc. I went back to the 3 /3 kernel option, got to a prompt where I ran the upgrade command and that seems to have gotten me back to where the device will reboot. I just need to reset the NAT rules and VPN and I will be back up and running. After the initial upgrade I did last Thursday both the circle and square were rapid flashing.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        SteveITS Rebel Alliance @whatthehell
                                        last edited by

                                        @whatthehell The 2100 button does reset but there’s a procedure:
                                        https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/factory-reset.html

                                        That is just the config file though not a full reinstall.

                                        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                                        Upvote đź‘Ť helpful posts!

                                        W 1 Reply Last reply Reply Quote 0
                                        • W Offline
                                          whatthehell @SteveITS
                                          last edited by

                                          @SteveITS Yep, I saw that. Me and the paper clip were busy. Didn't work though.

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