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    2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    26 Posts 11 Posters 3.4k Views
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    • T
      terryzb @keyser
      last edited by

      @keyser Thank you for the write up. I'm a little nervous about upgrading because of problems with the 2100's and a previous update. Any 2100 owners with smooth upgrades?

      MaxK 0M 1 Reply Last reply Reply Quote 0
      • MaxK 0M
        MaxK 0 @terryzb
        last edited by

        I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device. I found the documentation for this here.

        So, everyone else may or may not have problems with their upgrade but if I am prepared, I don't worry.

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          hspindel @MaxK 0
          last edited by

          @MaxK-0 said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

          I have a reliable backup / recovery process that I know I can use for recovery; therefore, I don't worry about upgrades failing (or any other disaster). Specifically, I have a USB drive with my current pfSense version and configuration file that can be used to boot my Netgate device.

          I read through the links you provided, but didn't find anything about how to create a bootable USB backup and how to use it to recover. Any further docs?

          Thank you.

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            SteveITS Galactic Empire @hspindel
            last edited by

            @hspindel https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

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              terryzb @MaxK 0
              last edited by terryzb

              @MaxK-0 Thanks, I appreciate the response. I also use the upgrade process @SteveITS linked above and do them via the console to keep an eye on things but I'd rather avoid the downtime and hassle if others are having problems.

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                netboy @SteveITS
                last edited by

                @SteveITS Based on the advice I opened a ticket and received the download links for 23.05.1-RELEASE (arm64) as well as 23.09.

                From the URL, I am trying to familiarize myself on flashing the system with firmware. From what I gather I will connect my windows laptop to CONSOLE (figure 2) and the firmware into USB (Figure 1)

                88bb6594-48ec-435e-8b4f-bee84d2f74e1-image.png

                Do I need anything installed in my laptop ?

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                  SteveITS Galactic Empire @netboy
                  last edited by

                  @netboy I would just upgrade normally unless you run into problems. Backup plans are always a good idea.

                  You’ll need a terminal program as described in
                  https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/connect-to-console.html
                  Putty is good.

                  The reinstall process sounds complicated but on Arm devices it’s just copying the USB image to the device. Just print out the directions or print to PDF.

                  Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                  Upvote 👍 helpful posts!

                  N 2 Replies Last reply Reply Quote 0
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                    netboy @SteveITS
                    last edited by

                    @SteveITS This youtube video seems to suggest putty which I am very familiar
                    https://www.youtube.com/watch?v=n9j-bvZ7LKQ

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                      netboy @SteveITS
                      last edited by

                      @SteveITS said in 2100 :: Upgrade from 23.05.1-RELEASE (arm64) to 23.09 - Experience:

                      I would just upgrade normally unless you run into problems. Backup plans are always a good idea

                      Offcourse.... I am just preping myself for failure :-)

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                      • S
                        smnolde
                        last edited by

                        I just did my 2100 with no issues using the serial terminal. Looks like everything went smoothly. More to check out but it worked.

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                          SteveITS Galactic Empire @netboy
                          last edited by

                          @netboy Did mine last night. No issues with the upgrade (wait the normal 10-15min). I am aware of this which is not related to it being a 2100:
                          https://forum.netgate.com/topic/184104/dhcp-weirdness-after-23-09-upgrade

                          Also a System Patches package update released recently with several patches for 23.09.

                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                          Upvote 👍 helpful posts!

                          N 1 Reply Last reply Reply Quote 1
                          • N
                            netboy @SteveITS
                            last edited by

                            @SteveITS Just did my upgrade (2100) and it went smoothly and took around 10 minutes!!!

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                              terryzb
                              last edited by terryzb

                              I just upgraded my 2100 with no problems. I uninstalled Avahi and pfBlockerNG, rebooted from the USB console, then updated from the USB console. Took about 10 minutes, then reinstalled Avahi and pfBlockerNG and installed the recommended System Patches. Everything appears to be working properly.

                              Well done Team Netgate!

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                                netboy @terryzb
                                last edited by

                                @terryzb I upgraded using the GUI and not thru the console....no special configuration was required for me

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                                  petergregory
                                  last edited by

                                  This post is deleted!
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                                    whatthehell
                                    last edited by

                                    I have an SG2100 and the update bricked my firewall. I had to roll back to previous kernel and then do a full reset and upgrade AGAIN from the CLI on the console. I seem to have lost all my configs.

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                                      SteveITS Galactic Empire @whatthehell
                                      last edited by

                                      @whatthehell “full reset” being a reinstall? That wipes the drive. But you can still restore from backup.

                                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                      Upvote 👍 helpful posts!

                                      W 1 Reply Last reply Reply Quote 0
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                                        whatthehell @SteveITS
                                        last edited by

                                        @SteveITS I tried to do a factory reset but the button press had no effect. After selecting the 3 / 3 kernel I got to the menu where I could do a factory reset ( option 4). Then I rebooted and it was still not starting services etc. I went back to the 3 /3 kernel option, got to a prompt where I ran the upgrade command and that seems to have gotten me back to where the device will reboot. I just need to reset the NAT rules and VPN and I will be back up and running. After the initial upgrade I did last Thursday both the circle and square were rapid flashing.

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                                          SteveITS Galactic Empire @whatthehell
                                          last edited by

                                          @whatthehell The 2100 button does reset but there’s a procedure:
                                          https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/factory-reset.html

                                          That is just the config file though not a full reinstall.

                                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                          Upvote 👍 helpful posts!

                                          W 1 Reply Last reply Reply Quote 0
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                                            whatthehell @SteveITS
                                            last edited by

                                            @SteveITS Yep, I saw that. Me and the paper clip were busy. Didn't work though.

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