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    SG-1100 update from 23.09.1 to 24.03 keeps failing

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      The eMMC write life has not changed significantly as far as I know.

      Minimum drive writes can be achieved by using UFS, disabling SWAP and enabling RAM disks.

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      • M
        mrneutron @stephenw10
        last edited by mrneutron

        @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

        The eMMC write life has not changed significantly as far as I know.

        Minimum drive writes can be achieved by using UFS, disabling SWAP and enabling RAM disks.

        I've just used the SG-1100 as-is out of the box - no exotic configurations with the command line, etc.
        It was MBR file system when it arrived in 2019.
        ZFS file system was only possible with with 23.09 upgrade, as I recall.

        If my emmc memory is failing, is there a replacement/repair option?
        Perhaps a discount on a purchase of a new SG-1100?

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        • M
          mrneutron
          last edited by mrneutron

          OK. I tried to use the Online Network Installer USB drive image.
          FAIL
          It booted and asked if I wanted to install...yes.
          It asked where to find the config.xml file.../config/config.xml on the USB drive.
          It asked which interface to use to connect to Netgate Servers...WAN.
          It asked which file system...ZFS.
          It asked which partition system...GPT.
          It asked to choose the ZFS Configuration...stripe (is the default, for a single disk).
          It asked to select a disk to include in the ZFS configuration...mmcsd0 7.3G MMCHC
          It started to partition....then "Installation aborted" (click OK)
          "Failed to commit the file system changes...RESTART / EXIT"

          I told it to RESTART and I tried again with ZFS and MBR...."Installation aborted" again.

          PXL_20240508_013706798 (Custom).jpg PXL_20240508_013743939 (Custom).jpg PXL_20240508_013807623 (Custom).jpg PXL_20240508_014040114 (Custom).jpg PXL_20240508_013954488 (Custom).jpg PXL_20240508_013807623 (Custom).jpg PXL_20240508_014040114 (Custom).jpg

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If you choose to drop to the shell at that point you can review the install logs in /var/log and /tmp. That should tell you why it aborted.

            There's no way to replace the eMMC on the 1100, it's on-board.

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            • M
              mrneutron @stephenw10
              last edited by mrneutron

              @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

              If you choose to drop to the shell at that point you can review the install logs in /var/log and /tmp. That should tell you why it aborted.

              There's no way to replace the eMMC on the 1100, it's on-board.

              Which specific files will show the evidence? /var/log/system.log? /var/log/messages?

              IF the emmc is failing on early SG-1100 units, does Netgate offer a discount on a purchase of a new SG-1100?

              stephenw10S 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @mrneutron
                last edited by

                @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                SG-1100s in fall 2019

                That's 4.5 years ago... I think you're confusing "failing" with "reached end of write life" meaning "too much has been written to it." Do you have any of the "SSD" packages listed at https://www.netgate.com/supported-pfsense-plus-packages installed?

                Solid state storage has a finite write life. eMMC is much shorter than SSD, and SSDs are far larger so can spread writes out more.

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                M 1 Reply Last reply Reply Quote 0
                • M
                  mrneutron @SteveITS
                  last edited by mrneutron

                  @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                  @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                  SG-1100s in fall 2019

                  That's 4.5 years ago...

                  So, are you saying that Netgate hardware cannot be expected to last more than 4 years?

                  Do you have any of the "SSD" packages listed at https://www.netgate.com/supported-pfsense-plus-packages installed?

                  Solid state storage has a finite write life. eMMC is much shorter than SSD, and SSDs are far larger so can spread writes out more.

                  I have never loaded any SSD packages.
                  The SG-1100 does not have an SSD, or have an option to add an SSD.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    SteveITS Galactic Empire @mrneutron
                    last edited by

                    @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                    SG-1100 does not have an SSD

                    I'm aware. I meant, a package like NtopNG or HAProxy or Snort/Suricata, as listed in the "Storage Requirements" column. I believe Squid used to be listed there while it was supported. I'm not trying to argue with you, just asking.

                    As for product life time, we've had clients with routers in service a long time. Disk life depends on what is written to disk. Everyone's use case varies. We typically turn off the logging of default block rules, and set a RAM disk, among other things. Some people like to log everything, and watch the dashboard all day which logs every web server request.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    M 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator @mrneutron
                      last edited by

                      @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                      Which specific files will show the evidence?

                      root@pfSense-install:/tmp # ls /tmp
.ICE-unix               .font-unix              bsdinstall_log          recovered_config
.X11-unix               bsdinstall_boot         install-log.txt         tmp.GEB2CtRhSn
.XIM-unix               bsdinstall_etc          mnt_recovery

                      Check install-log.txt and bsdinstall_log from /tmp.

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                      • M
                        mrneutron
                        last edited by mrneutron

                        I just saw this thread on longevity of the emmc in the 1100.
                        https://forum.netgate.com/topic/170128/emmc-write-endurance

                        It looks like ZFS creates more disk writes than UFS.
                        But, we needed to move to ZFS in order to upgrade to the 2023 versions of firmware so we have ZFS now, and need to deal with it, or watch them get eaten alive.

                        It sure seems like Netgate needs to roll in some kind of endurance measures into the stock firmware (like a RAMDISK?) to prevent ZFS from wearing out the emmc up prematurely.

                        It looks like the SG-2100 has an option for an SSD, so maybe it would be able to avoid getting eaten alive by the ZFS and the OS?
                        "Storage: 8 GB eMMC Flash onboard (or optional 128 GB M.2 SATA 2242 SSD)"
                        https://shop.netgate.com/products/2100-max-pfsense

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You don't need to use ZFS, you can install the 1100 as UFS. RAMdisks can be enabled, as I said, and UFS with RAMdisks is the lowest drive write setup.

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                          • M
                            mrneutron @stephenw10
                            last edited by mrneutron

                            @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                            You don't need to use ZFS, you can install the 1100 as UFS. RAMdisks can be enabled, as I said, and UFS with RAMdisks is the lowest drive write setup.

                            But, with the upgrade to 23.03, the original UFS file system had an EFI partition that was too small to allow the upgrade, and Netgate really pushed moving to the ZFS file system, so I did.
                            see:
                            https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades-1100-2100.html?hsCtaTracking=821601fb-1bc2-40c2-a65d-a631bcb219c6%7C58f3d6cd-6fd1-4339-9a58-ddc137771e9f&utm_campaign=Foundation%3A%20pfSense%20Buyer%20Journey&utm_medium=email&_hsenc=p2ANqtz--GmK5dXE7vgA1GS5OzPAVHtgCngk0W1FTR_1DzWcO44Ln61FfJPsxbaSBLCk838-KAr59MaQso_lFGhB1EovOSU53itA&_hsmi=249746989&utm_content=249746989&utm_source=hs_email

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Yes, there are advantages to using ZFS but I'm just pointing out that you don't have to. You can still install UFS if you want to.

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                              • M
                                mrneutron @stephenw10
                                last edited by mrneutron

                                @stephenw10 said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                Yes, there are advantages to using ZFS but I'm just pointing out that you don't have to. You can still install UFS if you want to.

                                Thanks for pointing that out.
                                I had interpreted the Netgate ZFS recommendation as a requirement for upgrading to the 23.xx firmware. Now, that I reread it, I see that recommendation was just tacked on to the end of the reimage instructions, required to increase the size of the EFI partition.

                                Given my presumed emmc failure experience with the SG-1100, I'm hesitant to buy another one and have a lifespan that is less than other options.

                                My desire was for the SG-1100 to be more of an easy-to-use network appliance like a Linksys or a Netgear router.
                                The SG-1100 was behaving like that until changing from UFS the ZFS (on Netgate's recommendation) in fall 2023, due to my 2019 SG-1100s having the small EFI partition.

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                                • M
                                  mrneutron @SteveITS
                                  last edited by

                                  @SteveITS said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                  @mrneutron said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                  SG-1100 does not have an SSD

                                  I'm aware. I meant, a package like NtopNG or HAProxy or Snort/Suricata, as listed in the "Storage Requirements" column. I believe Squid used to be listed there while it was supported. I'm not trying to argue with you, just asking.

                                  As for product life time, we've had clients with routers in service a long time. Disk life depends on what is written to disk. Everyone's use case varies. We typically turn off the logging of default block rules, and set a RAM disk, among other things. Some people like to log everything, and watch the dashboard all day which logs every web server request.

                                  Ok, fair enough. I just wanted to be sure you were keeping the scope of the possible fixes/changes confined to the limitations of the SG-1100.

                                  I'm really a very basic pfsense user. I've got an OpenVPN tunnel running from my home end to a remote end. That's about it beyond the normal firewall functions that come with pfsense. My desire was for the SG-1100 to be more of an easy-to-use network appliance like a Linksys or a Netgear router.
                                  Having an SG-1100 unit that has presumed emmc failure after 4 years, requiring hardware replacement, isn't cool.
                                  If Netgate knows that their emmc gets overly taxes, they should roll longevity precautions (like RAMDISK) into the pfsense OS by default and give us a checkbox to turn it on.

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    terryzb @mrneutron
                                    last edited by

                                    @mrneutron

                                    Have a look at System->Advanced->Miscellaneous->RAM Disk Settings

                                    https://docs.netgate.com/pfsense/en/latest/config/advanced-misc.html#ram-disk-settings

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                                    • M
                                      mrneutron @terryzb
                                      last edited by

                                      @terryzb said in SG-1100 update from 23.09.1 to 24.03 keeps failing:

                                      @mrneutron

                                      Have a look at System->Advanced->Miscellaneous->RAM Disk Settings

                                      https://docs.netgate.com/pfsense/en/latest/config/advanced-misc.html#ram-disk-settings

                                      @terryzb
                                      Thanks! I'll check and see if my SG-1100 has that enabled.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Indeed there is checkbox to turn it on. But perhaps a further question might be whether it should be enabled by default in some configurations. It does restrict what you can use. And it obviously uses RAM which is important on the 1100 which only has 1GB.

                                        One potential option here is that the new Net Installer will install to any available drive including USB. It's possible to install to a USB drive and boot from that.
                                        It does require manually changing the bootcmd env in uboot though.

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                                        • M
                                          mrneutron
                                          last edited by mrneutron

                                          Here's the log from the failed Online Network Installer attempt.
                                          I can't see any big clues as to the failed partitioning.

                                          root@pfSense-install:~ # cd /tmp
root@pfSense-install:/tmp # ls
.ICE-unix               .font-unix              bsdinstall_etc          recovered_config
.X11-unix               bsdinstall-tmp-fstab    bsdinstall_log          tmp.zf1blw5xTi
.XIM-unix               bsdinstall_boot         mnt_recovery
root@pfSense-install:/tmp # cat bsdinstall_log
DEBUG: Running installation step: auto
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_include: file=[/usr/share/bsdconfig/dialog.subr]
DEBUG: dialog.subr: loading includes...
DEBUG: f_include: file=[/usr/share/bsdconfig/strings.subr]
DEBUG: strings.subr: Successfully loaded.
DEBUG: f_include: file=[/usr/share/bsdconfig/variable.subr]
DEBUG: variable.subr: loading includes...
DEBUG: f_include: file=[/usr/share/bsdconfig/dialog.subr]
DEBUG: f_include: file=[/usr/share/bsdconfig/strings.subr]
DEBUG: variable.subr: New variable VAR_CONFIG_FILE -> configFile
DEBUG: variable.subr: New variable VAR_DEBUG -> debug
DEBUG: variable.subr: New variable VAR_DEBUG_FILE -> debugFile
DEBUG: variable.subr: New variable VAR_DIRECTORY_PATH -> _directoryPath
DEBUG: variable.subr: New variable VAR_DOMAINNAME -> domainname
DEBUG: variable.subr: New variable VAR_EDITOR -> editor
DEBUG: variable.subr: New variable VAR_EXTRAS -> ifconfig_
DEBUG: variable.subr: New variable VAR_GATEWAY -> defaultrouter
DEBUG: variable.subr: New variable VAR_GROUP -> group
DEBUG: variable.subr: New variable VAR_GROUP_GID -> groupGid
DEBUG: variable.subr: New variable VAR_GROUP_MEMBERS -> groupMembers
DEBUG: variable.subr: New variable VAR_GROUP_PASSWORD -> groupPassword
DEBUG: variable.subr: New variable VAR_HOSTNAME -> hostname
DEBUG: variable.subr: New variable VAR_HTTP_DIR -> httpDirectory
DEBUG: variable.subr: New variable VAR_HTTP_FTP_MODE -> httpFtpMode
DEBUG: variable.subr: New variable VAR_HTTP_HOST -> httpHost
DEBUG: variable.subr: New variable VAR_HTTP_PATH -> _httpPath
DEBUG: variable.subr: New variable VAR_HTTP_PORT -> httpPort
DEBUG: variable.subr: New variable VAR_HTTP_PROXY -> httpProxy
DEBUG: variable.subr: New variable VAR_HTTP_PROXY_HOST -> httpProxyHost
DEBUG: variable.subr: New variable VAR_HTTP_PROXY_PATH -> _httpProxyPath
DEBUG: variable.subr: New variable VAR_HTTP_PROXY_PORT -> httpProxyPort
DEBUG: variable.subr: New variable VAR_IFCONFIG -> ifconfig_
DEBUG: variable.subr: New variable VAR_IPADDR -> ipaddr
DEBUG: variable.subr: New variable VAR_IPV6ADDR -> ipv6addr
DEBUG: variable.subr: New variable VAR_IPV6_ENABLE -> ipv6_activate_all_interfaces
DEBUG: variable.subr: New variable VAR_KEYMAP -> keymap
DEBUG: variable.subr: New variable VAR_MEDIA_TIMEOUT -> MEDIA_TIMEOUT
DEBUG: variable.subr: New variable VAR_MEDIA_TYPE -> mediaType
DEBUG: variable.subr: New variable VAR_NAMESERVER -> nameserver
DEBUG: variable.subr: New variable VAR_NETINTERACTIVE -> netInteractive
DEBUG: variable.subr: New variable VAR_NETMASK -> netmask
DEBUG: variable.subr: New variable VAR_NETWORK_DEVICE -> netDev
DEBUG: variable.subr: New variable VAR_NFS_HOST -> nfsHost
DEBUG: variable.subr: New variable VAR_NFS_PATH -> nfsPath
DEBUG: variable.subr: New variable VAR_NFS_SECURE -> nfs_reserved_port_only
DEBUG: variable.subr: New variable VAR_NFS_TCP -> nfs_use_tcp
DEBUG: variable.subr: New variable VAR_NFS_V3 -> nfs_use_v3
DEBUG: variable.subr: New variable VAR_NONINTERACTIVE -> nonInteractive
DEBUG: variable.subr: New variable VAR_NO_CONFIRM -> noConfirm
DEBUG: variable.subr: New variable VAR_NO_ERROR -> noError
DEBUG: variable.subr: New variable VAR_NO_INET6 -> noInet6
DEBUG: variable.subr: New variable VAR_PACKAGE -> package
DEBUG: variable.subr: New variable VAR_PKG_TMPDIR -> PKG_TMPDIR
DEBUG: variable.subr: New variable VAR_PORTS_PATH -> ports
DEBUG: variable.subr: New variable VAR_RELNAME -> releaseName
DEBUG: variable.subr: New variable VAR_SLOW_ETHER -> slowEthernetCard
DEBUG: variable.subr: New variable VAR_TRY_DHCP -> tryDHCP
DEBUG: variable.subr: New variable VAR_TRY_RTSOL -> tryRTSOL
DEBUG: variable.subr: New variable VAR_UFS_PATH -> ufs
DEBUG: variable.subr: New variable VAR_USER -> user
DEBUG: variable.subr: New variable VAR_USER_ACCOUNT_EXPIRE -> userAccountExpire
DEBUG: variable.subr: New variable VAR_USER_DOTFILES_CREATE -> userDotfilesCreate
DEBUG: variable.subr: New variable VAR_USER_GECOS -> userGecos
DEBUG: variable.subr: New variable VAR_USER_GID -> userGid
DEBUG: variable.subr: New variable VAR_USER_GROUPS -> userGroups
DEBUG: variable.subr: New variable VAR_USER_GROUP_DELETE -> userGroupDelete
DEBUG: variable.subr: New variable VAR_USER_HOME -> userHome
DEBUG: variable.subr: New variable VAR_USER_HOME_CREATE -> userHomeCreate
DEBUG: variable.subr: New variable VAR_USER_HOME_DELETE -> userHomeDelete
DEBUG: variable.subr: New variable VAR_USER_LOGIN_CLASS -> userLoginClass
DEBUG: variable.subr: New variable VAR_USER_PASSWORD -> userPassword
DEBUG: variable.subr: New variable VAR_USER_PASSWORD_EXPIRE -> userPasswordExpire
DEBUG: variable.subr: New variable VAR_USER_SHELL -> userShell
DEBUG: variable.subr: New variable VAR_USER_UID -> userUid
DEBUG: variable.subr: New variable VAR_ZFSINTERACTIVE -> zfsInteractive
DEBUG: variable.subr: VARIABLE_SELF_INITIALIZE=[1]
DEBUG: f_variable_set_defaults: Initializing defaults...
DEBUG: f_getvar: var=[debug] value=[1] r=0
DEBUG: f_getvar: var=[editor] value=[/usr/bin/ee] r=0
DEBUG: f_getvar: var=[hostname] value=[pfSense-install] r=0
DEBUG: f_getvar: var=[MEDIA_TIMEOUT] value=[300] r=0
DEBUG: f_getvar: var=[nfs_reserved_port_only] value=[NO] r=0
DEBUG: f_getvar: var=[nfs_use_tcp] value=[NO] r=0
DEBUG: f_getvar: var=[nfs_use_v3] value=[YES] r=0
DEBUG: f_getvar: var=[PKG_TMPDIR] value=[/var/tmp] r=0
DEBUG: f_getvar: var=[releaseName] value=[15.0-CURRENT] r=0
DEBUG: f_variable_set_defaults: Defaults initialized.
DEBUG: variable.subr: Successfully loaded.
DEBUG: f_include_lang: file=[/usr/libexec/bsdconfig/include/messages.subr] lang=[C.UTF-8]
DEBUG: dialog.subr: DIALOG_SELF_INITIALIZE=[1]
DEBUG: f_dialog_init: ARGV=[] GETOPTS_STDARGS=[dD:SX]
DEBUG: f_dialog_init: SECURE=[] USE_XDIALOG=[]
DEBUG: f_dialog_init: dialog(1) API initialized.
DEBUG: dialog.subr: Successfully loaded.
DEBUG: Began Installation at Tue Mar 12 07:19:10 UTC 2024
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_debug_init: ARGV=[pfSense-config-restore] GETOPTS_STDARGS=[dD:]
DEBUG: f_debug_init: debug=[1] debugFile=[/tmp/bsdinstall_log]
DEBUG: Running installation step: pfSense-config-restore
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_debug_init: ARGV=[pfSense-netconfig] GETOPTS_STDARGS=[dD:]
DEBUG: f_debug_init: debug=[1] debugFile=[/tmp/bsdinstall_log]
DEBUG: Running installation step: pfSense-netconfig
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_debug_init: ARGV=[pfSense-sysinfo] GETOPTS_STDARGS=[dD:]
DEBUG: f_debug_init: debug=[1] debugFile=[/tmp/bsdinstall_log]
DEBUG: Running installation step: pfSense-sysinfo
DEBUG: f_getvar: var=[nonInteractive] value=[] r=1
DEBUG: smbios.system.maker=[Marvell]
DEBUG: smbios.system.product=[mvebu_armada-37xx]
DEBUG: smbios.system.version=[]
DEBUG: smbios.planar.maker=[Marvell]
DEBUG: smbios.planar.product=[mvebu_armada-37xx]
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_debug_init: ARGV=[pfSense-disk-part] GETOPTS_STDARGS=[dD:]
DEBUG: f_debug_init: debug=[1] debugFile=[/tmp/bsdinstall_log]
DEBUG: Running installation step: pfSense-disk-part
DEBUG: dialog.subr: DEBUG_SELF_INITIALIZE=[]
DEBUG: UNAME_S=[FreeBSD] UNAME_P=[aarch64] UNAME_R=[15.0-CURRENT]
DEBUG: common.subr: Successfully loaded.
DEBUG: f_debug_init: ARGV=[umount] GETOPTS_STDARGS=[dD:]
DEBUG: f_debug_init: debug=[1] debugFile=[/tmp/bsdinstall_log]
DEBUG: Running installation step: umount
DEBUG: f_dialog_max_size: bsddialog --print-maxsize = [MaxSize: 53, 121]
DEBUG: f_getvar: var=[height] value=[8] r=0
DEBUG: f_getvar: var=[width] value=[57] r=0
root@pfSense-install:/tmp #
                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Does it not create the install-log.txt file then?

                                            M 1 Reply Last reply Reply Quote 0
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