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Watchguard Firebox M400/M500

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  • G
    gilphilbert @stephenw10
    last edited by Apr 18, 2024, 5:44 AM

    @stephenw10 Ah, that did it (coretemp module):

    # sysctl -a | grep "dev.cpu.*.temperature"
    dev.cpu.3.temperature: 51.0C
    dev.cpu.1.temperature: 49.0C
    dev.cpu.2.temperature: 52.0C
    dev.cpu.0.temperature: 50.0C
    

    It's a Core i3 4130 with SpeedStep enabled.

    I replaced the fans with Noctua ones (including the power supply) so I'm expecting the temps to be higher even with SpeedStep enabled.

    1 Reply Last reply Reply Quote 1
    • S
      stephenw10 Netgate Administrator
      last edited by Apr 18, 2024, 1:19 PM

      Did you try just running the fans at a slower speed before replacing them?

      G 1 Reply Last reply Apr 19, 2024, 1:36 AM Reply Quote 0
      • G
        gilphilbert @stephenw10
        last edited by Apr 19, 2024, 1:36 AM

        @stephenw10 No, because my plan was to put this in my office... but that plan has now changed and it's going in a different room. Chances are I'll actually re-install the original fans for better cooling. When I do, I'll let you know what temps I get

        1 Reply Last reply Reply Quote 0
        • A
          acsaba @gilphilbert
          last edited by Jun 20, 2024, 5:10 AM

          @gilphilbert I appreciate your effort.
          I have an M500 and I have tried to boot Firebox with the provided image and I do not have serial console access. The cable is good ( I have connection with the original firmware), so the question is if the image should work with M500. As I have seen in the specs, the motherboard is the same. In addition it is not clear for me if I need to reset the BIOS before to use the image or after.
          I appreciate any feedback in this matter.

          Many thanks.

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jun 20, 2024, 1:00 PM

            I used it on an M500. It's identical to the M400 other than the CPU and RAM which shouldn't make any difference for this.

            Did you use the original CF card?

            A 1 Reply Last reply Jun 20, 2024, 6:31 PM Reply Quote 0
            • A
              acsaba @stephenw10
              last edited by Jun 20, 2024, 6:31 PM

              @stephenw10
              No, I have another CF and I have tried with USB stick as well. I have successfully boot Arc loader and ubuntu core.
              Many thanks for your feedback. I will keep working on it.

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Jun 20, 2024, 8:23 PM

                It won't boot USB with the original BIOS but if you've got a CF that will boot at all that should work.

                A 1 Reply Last reply Jun 21, 2024, 8:15 AM Reply Quote 0
                • A
                  acsaba @stephenw10
                  last edited by Jun 21, 2024, 8:15 AM

                  @stephenw10 said in Watchguard Firebox M400/M500:

                  iI won't boot USB with the original BIOS but if you've got a CF that will boot at all that should work.

                  I can boot with the original bios using USB stick As I have mentioned, I did this couple of times.
                  The condition is to remove the CF.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jun 21, 2024, 1:46 PM

                    Hmm, curious. I never managed to make that work before flashing the BIOS.

                    A 1 Reply Last reply Jun 21, 2024, 2:21 PM Reply Quote 0
                    • A
                      acsaba @stephenw10
                      last edited by acsaba Jun 21, 2024, 2:23 PM Jun 21, 2024, 2:21 PM

                      @stephenw10

                      login-to-view

                      I manage to install Synology DMS 7.2 using an arc-24.6.2.img, then installed an SSD.
                      The boot is still on the USB stick.

                      I just ordered i5-4590T CPU as replacement for the original one and 8 GB CF to not brake the original CF.
                      I will keep you posted.

                      1 Reply Last reply Reply Quote 1
                      • I
                        iJay-XTM5
                        last edited by Jun 26, 2024, 3:48 AM

                        This M500 may have an unlocked bios, otherwise, it would not boot from USB IIRC. I had to unlock the bios through the serial console using the password others have posted in this forum. I was able to enable USB booting after unlocking the bios and successfully booted from a USB flash drive that had the USB memstick installer (Serial Console). I chose to install pfsense on the internal CF card as I did not want to open the box. The box boots off the CF now without a fuss.
                        I upgraded the CPU to an i5-4590T and installed low noise fans on my M400 previously, but it hangs on reboot every single time, so I left the M500 's original configuration as is.

                        A 1 Reply Last reply Jun 26, 2024, 5:13 AM Reply Quote 0
                        • A
                          acsaba @iJay-XTM5
                          last edited by Jun 26, 2024, 5:13 AM

                          @iJay-XTM5
                          Appreciate your feedback. I have a second M500 (I used both in datacenter in HA mode), so I can test on this as well. Yesterday did the CPU update and I'm looking forward to replace the fans as well. Unfortunately a low noise fan is expansive, so in case you have any hint please share with me.

                          Regarding CPU temperature, it is ~60-62C in full load with the original fans.

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Jun 26, 2024, 12:54 PM

                            You can lower the fan speed existing fans to reduce the noise using WGXepc

                            That seems quite hot though. I assume you replaced the heatsink compound when you fitted that?

                            A 1 Reply Last reply Jun 26, 2024, 6:36 PM Reply Quote 0
                            • A
                              acsaba @stephenw10
                              last edited by Jun 26, 2024, 6:36 PM

                              @stephenw10 said in Watchguard Firebox M400/M500:

                              That seems quite hot though. I assume you replaced the heatsink compound when you fitted that?

                              Yes. I did.

                              What is a normal temperature on your end ?
                              Many thanks.

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by stephenw10 Jun 26, 2024, 6:58 PM Jun 26, 2024, 6:56 PM

                                Depends on the ambient temp I guess but for a 'T' rated CPU I expect lower. My M500 with a 4670S runs slightly cooler than that at max:

                                last pid: 57560;  load averages:  4.20,  3.66,  2.22                                                                     up 0+00:13:56  19:53:36
                                187 threads:   9 running, 157 sleeping, 21 waiting
                                CPU 0: 29.1% user,  0.0% nice, 70.9% system,  0.0% interrupt,  0.0% idle
                                CPU 1: 29.9% user,  0.0% nice, 70.1% system,  0.0% interrupt,  0.0% idle
                                CPU 2: 30.7% user,  0.0% nice, 69.3% system,  0.0% interrupt,  0.0% idle
                                CPU 3: 32.7% user,  0.0% nice, 67.3% system,  0.0% interrupt,  0.0% idle
                                Mem: 106M Active, 9212K Inact, 339M Wired, 118M Buf, 7411M Free
                                Swap: 192M Total, 192M Free
                                
                                  PID USERNAME    PRI NICE   SIZE    RES STATE    C   TIME    WCPU COMMAND
                                44930 root        135    0    12M  2076K RUN      2  10:53  99.97% yes
                                44987 root        135    0    12M  2072K CPU1     1  10:52  99.88% yes
                                44788 root        135    0    12M  2072K CPU0     0  10:54  99.87% yes
                                45189 root        135    0    12M  2068K CPU3     3  10:52  99.86% yes
                                    0 root        -60    -     0B   672K -        3   0:00   0.05% [kernel{if_config_tqg_0}]
                                57560 root         20    0    14M  3992K CPU2     2   0:00   0.03% top -HaSP
                                    6 root        -16    -     0B    16K pftm     0   0:00   0.02% [pf purge]
                                
                                [24.03-RELEASE][root@m500.stevew.lan]/root: sysctl dev.cpu.0.temperature dev.cpu.1.temperature dev.cpu.2.temperature dev.cpu.3.temperature
                                dev.cpu.0.temperature: 58.0C
                                dev.cpu.1.temperature: 54.0C
                                dev.cpu.2.temperature: 57.0C
                                dev.cpu.3.temperature: 55.0C
                                

                                The fans are pretty loud at that point!

                                [24.03-RELEASE][root@m500.stevew.lan]/root: ./WGXepc64 -f
                                Found Firebox M400/500
                                Current fanspeed is 78, minimum fanspeed is 1b
                                

                                Also it's the hotest day of the year today in the UK so the ambient is ~30C in my 'office'.

                                A 1 Reply Last reply Jun 26, 2024, 7:17 PM Reply Quote 0
                                • A
                                  acsaba @stephenw10
                                  last edited by Jun 26, 2024, 7:17 PM

                                  @stephenw10
                                  Many thanks for the info. I will replace the heatsink compound again. Currently I'm using a Ceramic polysynthetic thermal compound which should not be bad :)

                                  chpalmerC 1 Reply Last reply Feb 15, 2025, 6:28 PM Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Jun 26, 2024, 7:56 PM

                                    I wouldn't expect to need anything too special there. Just not trying to reuse the crusty stuff Lanner put on it 10 years ago!

                                    For reference at mostly idle I see:

                                    [24.03-RELEASE][root@m500.stevew.lan]/root: sysctl dev.cpu.0.temperature dev.cpu.1.temperature dev.cpu.2.temperature dev.cpu.3.temperature
                                    dev.cpu.0.temperature: 40.0C
                                    dev.cpu.1.temperature: 38.0C
                                    dev.cpu.2.temperature: 40.0C
                                    dev.cpu.3.temperature: 42.0C
                                    [24.03-RELEASE][root@m500.stevew.lan]/root: ./WGXepc64 -f
                                    Found Firebox M400/500
                                    Current fanspeed is 2e, minimum fanspeed is 1b
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • chpalmerC
                                      chpalmer
                                      last edited by Jul 6, 2024, 5:08 PM

                                      Don't know if anyone else has tried yet (and I have no reason to think it wouldn't work but..) I successfully upgraded to Pfsense+ on my M400 today running an i5 processor..

                                      More to support Netgate and Pfsense than anything.. but in case anyone else is holding back.. ;)

                                      Triggering snowflakes one by one..
                                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                      1 Reply Last reply Reply Quote 1
                                      • X
                                        xxup
                                        last edited by Feb 15, 2025, 6:10 AM

                                        More news on the Intel CPUs that don't reboot properly on M400/500.

                                        Intel i3-4350T - is also no good.

                                        After re-reading this thread, the conclusion is that only the i3-4130 seems to work correctly.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Feb 15, 2025, 4:20 PM

                                          The i5-4670S reboots correctly. And provides a nice performance upgrade. 😉

                                          Not quite as low power as one of the i3-T CPUs but not much difference at low loads.

                                          X 1 Reply Last reply Feb 15, 2025, 9:27 PM Reply Quote 0
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