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ONLINE LOW BATTERY message

UPS Tools
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  • N
    netboy @dennypage
    last edited by Oct 16, 2024, 8:45 PM

    @dennypage said in ONLINE LOW BATTERY message:

    self-test

    Ok did a manual reeset (I belive press and hold start button and it blinkcs for 20 seconds or so).
    Now the status says low battery and charging

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    N 1 Reply Last reply Oct 16, 2024, 9:50 PM Reply Quote 0
    • N
      netboy @netboy
      last edited by Oct 16, 2024, 9:50 PM

      @netboy Back to status OL LB - How to reset BE850G - any idea ? The manual does not detail how to reset

      T W 2 Replies Last reply Oct 16, 2024, 11:47 PM Reply Quote 0
      • T
        tedquade @netboy
        last edited by Oct 16, 2024, 11:47 PM

        @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

        Ted

        N 1 Reply Last reply Oct 16, 2024, 11:50 PM Reply Quote 0
        • N
          netboy @tedquade
          last edited by Oct 16, 2024, 11:50 PM

          @tedquade said in ONLINE LOW BATTERY message:

          @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

          Ted

          Ok patience is warranted on my part

          1 Reply Last reply Reply Quote 0
          • P
            provels
            last edited by provels Oct 17, 2024, 12:42 AM Oct 17, 2024, 12:39 AM

            Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
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            Peder

            MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
            BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

            N 1 Reply Last reply Oct 17, 2024, 12:42 AM Reply Quote 0
            • N
              netboy @provels
              last edited by Oct 17, 2024, 12:42 AM

              @provels said in ONLINE LOW BATTERY message:

              Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
              login-to-view

              I have UPS attached to pfsense netgatge 2100 - I am aware of powerchute software - the only problem is I have to take a WINDOWS PC / LAPTOP and then install the software and connect to the battery. I might do this if 16 hours have passed. Any way thanks for the suggestion

              1 Reply Last reply Reply Quote 0
              • W
                w0w @netboy
                last edited by Oct 17, 2024, 2:04 AM

                @netboy said in ONLINE LOW BATTERY message:

                How to reset BE850G - any idea ? The manual does not detail how to reset

                From link I've posted above. In case you didn't read that or missed:

                instructions from APC's e-mail support:

                1. Disconnect any attached load.
                2. Turn off the UPS
                3. Unplug the UPS from the wall socket.
                4. Disconnect the UPS internal battery.
                5. Push and hold the "On" button on the UPS for 5 seconds.
                6. Reconnect internal battery.
                7. Plug UPS in to known good power source.
                8. Turn the UPS ON.
                N 1 Reply Last reply Oct 17, 2024, 2:08 AM Reply Quote 0
                • N
                  netboy @w0w
                  last edited by Oct 17, 2024, 2:08 AM

                  @w0w said in ONLINE LOW BATTERY message:

                  @netboy said in ONLINE LOW BATTERY message:

                  How to reset BE850G - any idea ? The manual does not detail how to reset

                  From link I've posted above. In case you didn't read that or missed:

                  instructions from APC's e-mail support:

                  1. Disconnect any attached load.
                  2. Turn off the UPS
                  3. Unplug the UPS from the wall socket.
                  4. Disconnect the UPS internal battery.
                  5. Push and hold the "On" button on the UPS for 5 seconds.
                  6. Reconnect internal battery.
                  7. Plug UPS in to known good power source.
                  8. Turn the UPS ON.

                  I am aware of the above instructions for Easy-UPS - unfortunately I guess this does not apply to BE750G unless somebody says I am wrong!

                  W 1 Reply Last reply Oct 17, 2024, 2:38 AM Reply Quote 0
                  • W
                    w0w @netboy
                    last edited by Oct 17, 2024, 2:38 AM

                    @netboy
                    It's the same for the back series UPS.

                    N 1 Reply Last reply Oct 17, 2024, 2:43 AM Reply Quote 0
                    • N
                      netboy @w0w
                      last edited by Oct 17, 2024, 2:43 AM

                      @w0w Ok shall try it

                      N 1 Reply Last reply Oct 17, 2024, 3:20 AM Reply Quote 0
                      • N
                        netboy @netboy
                        last edited by Oct 17, 2024, 3:20 AM

                        @netboy The procedure did not work

                        W 1 Reply Last reply Oct 17, 2024, 3:35 AM Reply Quote 0
                        • W
                          w0w @netboy
                          last edited by Oct 17, 2024, 3:35 AM

                          @netboy
                          Do the 16hrs already have been passed?
                          If yes then you should try what @provels recommended to do.

                          N 1 Reply Last reply Oct 17, 2024, 3:49 AM Reply Quote 0
                          • N
                            netboy @w0w
                            last edited by Oct 17, 2024, 3:49 AM

                            @w0w No... that is my next milestone

                            N T 2 Replies Last reply Oct 17, 2024, 6:07 PM Reply Quote 0
                            • N
                              netboy @netboy
                              last edited by netboy Oct 17, 2024, 6:08 PM Oct 17, 2024, 6:07 PM

                              @dennypage This is what worked for APC battery ES 750G FYI

                              • Installed powerchute software in windows machine. Connected the APC

                              • Ran self test

                              • Changed battery date (battery date not possible to change using NUT command line upsrw)

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                              D 1 Reply Last reply Oct 18, 2024, 12:09 AM Reply Quote 3
                              • T
                                tedquade @netboy
                                last edited by Oct 17, 2024, 10:11 PM

                                @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                                I have two others that I still need to dig into.

                                Thanks for prompting me to look at my own stuff!

                                Ted

                                N 1 Reply Last reply Oct 17, 2024, 10:25 PM Reply Quote 0
                                • N
                                  netboy @tedquade
                                  last edited by netboy Oct 17, 2024, 10:34 PM Oct 17, 2024, 10:25 PM

                                  @tedquade said in ONLINE LOW BATTERY message:

                                  @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                                  I have two others that I still need to dig into.

                                  Thanks for prompting me to look at my own stuff!

                                  Ted

                                  I wanted to document my experience so that it will help others if they encounter similar problems. Many folks in this forum helped me a lot and I am very thankful.

                                  1 Reply Last reply Reply Quote 1
                                  • D
                                    dennypage @netboy
                                    last edited by Oct 18, 2024, 12:09 AM

                                    @netboy Glad you got it sorted.

                                    1 Reply Last reply Reply Quote 1
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