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ONLINE LOW BATTERY message

Scheduled Pinned Locked Moved UPS Tools
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  • T Online
    tedquade @netboy
    last edited by Oct 16, 2024, 11:47 PM

    @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

    Ted

    N 1 Reply Last reply Oct 16, 2024, 11:50 PM Reply Quote 0
    • N Offline
      netboy @tedquade
      last edited by Oct 16, 2024, 11:50 PM

      @tedquade said in ONLINE LOW BATTERY message:

      @netboy Leave it on to charge for 16 hours or so before passing judgment. I just installed a new APC UPS and instructions say so.

      Ted

      Ok patience is warranted on my part

      1 Reply Last reply Reply Quote 0
      • P Offline
        provels
        last edited by provels Oct 17, 2024, 12:42 AM Oct 17, 2024, 12:39 AM

        Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
        d700fca5-d982-4697-8ae4-3e829a55201b-image.png

        Peder

        MAIN - pfSense+ 25.07.1-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

        N 1 Reply Last reply Oct 17, 2024, 12:42 AM Reply Quote 0
        • N Offline
          netboy @provels
          last edited by Oct 17, 2024, 12:42 AM

          @provels said in ONLINE LOW BATTERY message:

          Just throwing this out here. If you cannot change the battery replacement date from the console (like me!), you can download a copy of APC's PowerChute Personal Edition and use it to set the date from a Windows PC.
          d700fca5-d982-4697-8ae4-3e829a55201b-image.png

          I have UPS attached to pfsense netgatge 2100 - I am aware of powerchute software - the only problem is I have to take a WINDOWS PC / LAPTOP and then install the software and connect to the battery. I might do this if 16 hours have passed. Any way thanks for the suggestion

          1 Reply Last reply Reply Quote 0
          • W Offline
            w0w @netboy
            last edited by Oct 17, 2024, 2:04 AM

            @netboy said in ONLINE LOW BATTERY message:

            How to reset BE850G - any idea ? The manual does not detail how to reset

            From link I've posted above. In case you didn't read that or missed:

            instructions from APC's e-mail support:

            1. Disconnect any attached load.
            2. Turn off the UPS
            3. Unplug the UPS from the wall socket.
            4. Disconnect the UPS internal battery.
            5. Push and hold the "On" button on the UPS for 5 seconds.
            6. Reconnect internal battery.
            7. Plug UPS in to known good power source.
            8. Turn the UPS ON.
            N 1 Reply Last reply Oct 17, 2024, 2:08 AM Reply Quote 0
            • N Offline
              netboy @w0w
              last edited by Oct 17, 2024, 2:08 AM

              @w0w said in ONLINE LOW BATTERY message:

              @netboy said in ONLINE LOW BATTERY message:

              How to reset BE850G - any idea ? The manual does not detail how to reset

              From link I've posted above. In case you didn't read that or missed:

              instructions from APC's e-mail support:

              1. Disconnect any attached load.
              2. Turn off the UPS
              3. Unplug the UPS from the wall socket.
              4. Disconnect the UPS internal battery.
              5. Push and hold the "On" button on the UPS for 5 seconds.
              6. Reconnect internal battery.
              7. Plug UPS in to known good power source.
              8. Turn the UPS ON.

              I am aware of the above instructions for Easy-UPS - unfortunately I guess this does not apply to BE750G unless somebody says I am wrong!

              W 1 Reply Last reply Oct 17, 2024, 2:38 AM Reply Quote 0
              • W Offline
                w0w @netboy
                last edited by Oct 17, 2024, 2:38 AM

                @netboy
                It's the same for the back series UPS.

                N 1 Reply Last reply Oct 17, 2024, 2:43 AM Reply Quote 0
                • N Offline
                  netboy @w0w
                  last edited by Oct 17, 2024, 2:43 AM

                  @w0w Ok shall try it

                  N 1 Reply Last reply Oct 17, 2024, 3:20 AM Reply Quote 0
                  • N Offline
                    netboy @netboy
                    last edited by Oct 17, 2024, 3:20 AM

                    @netboy The procedure did not work

                    W 1 Reply Last reply Oct 17, 2024, 3:35 AM Reply Quote 0
                    • W Offline
                      w0w @netboy
                      last edited by Oct 17, 2024, 3:35 AM

                      @netboy
                      Do the 16hrs already have been passed?
                      If yes then you should try what @provels recommended to do.

                      N 1 Reply Last reply Oct 17, 2024, 3:49 AM Reply Quote 0
                      • N Offline
                        netboy @w0w
                        last edited by Oct 17, 2024, 3:49 AM

                        @w0w No... that is my next milestone

                        N T 2 Replies Last reply Oct 17, 2024, 6:07 PM Reply Quote 0
                        • N Offline
                          netboy @netboy
                          last edited by netboy Oct 17, 2024, 6:08 PM Oct 17, 2024, 6:07 PM

                          @dennypage This is what worked for APC battery ES 750G FYI

                          • Installed powerchute software in windows machine. Connected the APC

                          • Ran self test

                          • Changed battery date (battery date not possible to change using NUT command line upsrw)

                          75fbe0cd-6725-4969-a47a-188a497292d8-image.png

                          0a0fee5a-2df7-4dc0-905b-ae9f7dd28954-image.png

                          49971ca1-85dd-4afe-8d6a-c1ae0d9b4179-image.png

                          D 1 Reply Last reply Oct 18, 2024, 12:09 AM Reply Quote 3
                          • T Online
                            tedquade @netboy
                            last edited by Oct 17, 2024, 10:11 PM

                            @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                            I have two others that I still need to dig into.

                            Thanks for prompting me to look at my own stuff!

                            Ted

                            N 1 Reply Last reply Oct 17, 2024, 10:25 PM Reply Quote 0
                            • N Offline
                              netboy @tedquade
                              last edited by netboy Oct 17, 2024, 10:34 PM Oct 17, 2024, 10:25 PM

                              @tedquade said in ONLINE LOW BATTERY message:

                              @netboy Your UPS battery fun caused me to take a look at the array of UPS devices I have and found the unit on my wife computer had a dodgy battery (aborted self test). Installed new battery and it now passes.

                              I have two others that I still need to dig into.

                              Thanks for prompting me to look at my own stuff!

                              Ted

                              I wanted to document my experience so that it will help others if they encounter similar problems. Many folks in this forum helped me a lot and I am very thankful.

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                dennypage @netboy
                                last edited by Oct 18, 2024, 12:09 AM

                                @netboy Glad you got it sorted.

                                1 Reply Last reply Reply Quote 1
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