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    SG-1100: unexpexcted reboots and vm_fault in logs - how to diagnose?

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, odd. Though I'm not sure 2 seconds could confirm that.

      Also note the pfBlocker logs are GMT not BST.

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        Pizzamaka @stephenw10
        last edited by Pizzamaka

        @stephenw10 could you explain the timezone remark?
        I see the file timestamps are marked as GMT. For the times I highlighted I expeted them to be in the same timezone as the system log entries. Is that not the case?

        If not is there a way to set the timezone to use somewhere? (preferably for all logs, but either for the system logs or for pfblockerNG would already help)

        In my case I configured pfBlockerNG to run a daily update at 00:15:00 (so that time matches my local timezone). If I assume that the system logs also use my local time zone (which seems to be the case), those entries would indeed be in the same timeframe.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, I expect them to be the same but since we are currently in summer time it seemed suspect. Especially as my own logs are in local time, which is BST for me, but that is not included in the pfblocker log.

          What version are you using?

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          • P
            Pizzamaka @stephenw10
            last edited by

            @stephenw10 I just learned that I need to update pfblockerNG manually. I updated it to the latest devel version (3.2.0_17)

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            • P
              Pizzamaka @stephenw10
              last edited by

              @stephenw10 I managed to have a device attached to the USB console while it crashed. Could you give me a hint on where the dump starts and where it ends?

              before the boot logs I see a lot of these:

              
              Tracing command dhclient pid 50093 tid 100224 td 0xffff00009cab5640
              sched_switch() at sched_switch+0x890
              mi_switch() at mi_switch+0xf8
              sleepq_catch_signals() at sleepq_catch_signals+0x424
              sleepq_wait_sig() at sleepq_wait_sig+0xc
              _cv_wait_sig() at _cv_wait_sig+0x10c
              seltdwait() at seltdwait+0x110
              kern_select() at kern_select+0x81c
              sys_select() at sys_select+0x60
              do_el0_sync() at do_el0_sync+0x634
              handle_el0_sync() at handle_el0_sync+0x48
              --- exception, esr 0x56000000
              ``
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Ok well that's definitely a kernel panic.

                What you want from the start of the panic output. So the initial panic string and the backtrace (bt>)

                So as an example:

                0:kdb.enter.default>  run pfs
                db:1:pfs> bt
                Tracing pid 0 tid 100007 td 0xfffffe00119bd720
                kdb_enter() at kdb_enter+0x32/frame 0xfffffe00101a86c0
                vpanic() at vpanic+0x182/frame 0xfffffe00101a8710
                panic() at panic+0x43/frame 0xfffffe00101a8770
                trap_fatal() at trap_fatal+0x409/frame 0xfffffe00101a87d0
                trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00101a8830
                calltrap() at calltrap+0x8/frame 0xfffffe00101a8830
                --- trap 0xc, rip = 0xffffffff80f66369, rsp = 0xfffffe00101a8900, rbp = 0xfffffe00101a8930 ---
                pppoe_findsession() at pppoe_findsession+0x79/frame 0xfffffe00101a8930
                ng_pppoe_rcvdata_ether() at ng_pppoe_rcvdata_ether+0x461/frame 0xfffffe00101a89b0
                ng_apply_item() at ng_apply_item+0x2bf/frame 0xfffffe00101a8a40
                ng_snd_item() at ng_snd_item+0x28e/frame 0xfffffe00101a8a80
                ether_demux() at ether_demux+0x212/frame 0xfffffe00101a8ab0
                ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8b10
                netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8b60
                ether_input() at ether_input+0x69/frame 0xfffffe00101a8bc0
                ether_demux() at ether_demux+0x9e/frame 0xfffffe00101a8bf0
                ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8c50
                netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8ca0
                ether_input() at ether_input+0x69/frame 0xfffffe00101a8d00
                iflib_rxeof() at iflib_rxeof+0xbdb/frame 0xfffffe00101a8e00
                _task_fn_rx() at _task_fn_rx+0x72/frame 0xfffffe00101a8e40
                gtaskqueue_run_locked() at gtaskqueue_run_locked+0x15d/frame 0xfffffe00101a8ec0
                gtaskqueue_thread_loop() at gtaskqueue_thread_loop+0xc3/frame 0xfffffe00101a8ef0
                fork_exit() at fork_exit+0x7e/frame 0xfffffe00101a8f30
                fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00101a8f30
                --- trap 0x107a772c, rip = 0x11d295625b1b31a1, rsp = 0xf02460003c98dfb3, rbp = 0x41abfa0065646f ---
                db:1:pfs>  show registers
                cs                        0x20
                ds                        0x3b
                es                        0x3b
                fs                        0x13
                gs                        0x1b
                ss                        0x28
                rax                       0x12
                rcx                        0x1
                rdx         0xfffffe00101a82e0
                rbx                      0x100
                rsp         0xfffffe00101a86c0
                rbp         0xfffffe00101a86c0
                rsi                          0
                rdi         0xffffffff83183f98  vt_conswindow+0x10
                r8                           0
                r9                  0x1c200001
                r10         0xffffffff83183f88  vt_conswindow
                r11                       0x20
                r12             0x2cdc1f807000
                r13         0xfffffe00101a8840
                r14         0xfffffe00101a8750
                r15         0xfffffe00119bd720
                rip         0xffffffff80dd82f2  kdb_enter+0x32
                rflags                    0x82
                kdb_enter+0x32: movq    $0,0x27bd313(%rip)
                db:1:pfs>  show pcpu
                cpuid        = 0
                dynamic pcpu = 0xbf6800
                curthread    = 0xfffffe00119bd720: pid 0 tid 100007 critnest 1 "if_io_tqg_0"
                curpcb       = 0xfffffe00119bdc40
                fpcurthread  = none
                idlethread   = 0xfffffe00119bf3a0: tid 100003 "idle: cpu0"
                self         = 0xffffffff84010000
                curpmap      = 0xffffffff83549750
                tssp         = 0xffffffff84010384
                rsp0         = 0xfffffe00101a9000
                kcr3         = 0x8000000081c3e002
                ucr3         = 0xffffffffffffffff
                scr3         = 0x1958cac7f
                gs32p        = 0xffffffff84010404
                ldt          = 0xffffffff84010444
                tss          = 0xffffffff84010434
                curvnet      = 0xfffff800011c7a00
                
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                • P
                  Pizzamaka @stephenw10
                  last edited by

                  @stephenw10 thanks! Got it - what should I do with it?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You can upload it here and I'll check it:
                    https://nc.netgate.com/nextcloud/s/sFoGNTrcoDypsx5

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                    • P
                      Pizzamaka @stephenw10
                      last edited by

                      @stephenw10 done :-)

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok. Backtrace:

                        db:1:pfs> bt
                        Tracing pid 0 tid 100131 td 0xffff00008ae04640
                        db_trace_self() at db_trace_self
                        db_stack_trace() at db_stack_trace+0x120
                        db_command() at db_command+0x368
                        db_script_exec() at db_script_exec+0x1ac
                        db_command() at db_command+0x368
                        db_script_exec() at db_script_exec+0x1ac
                        db_script_kdbenter() at db_script_kdbenter+0x5c
                        db_trap() at db_trap+0xfc
                        kdb_trap() at kdb_trap+0x314
                        handle_el1h_sync() at handle_el1h_sync+0x18
                        --- exception, esr 0xf2000000
                        kdb_enter() at kdb_enter+0x4c
                        vpanic() at vpanic+0x1e0
                        panic() at panic+0x48
                        vm_fault() at vm_fault+0x1780
                        vm_fault_trap() at vm_fault_trap+0xa0
                        data_abort() at data_abort+0xc8
                        handle_el1h_sync() at handle_el1h_sync+0x18
                        --- exception, esr 0x8600000f
                        $d.2() at $d.2+0xc29
                        range_tree_add_impl() at range_tree_add_impl+0x8c
                        metaslab_alloc_dva() at metaslab_alloc_dva+0xf48
                        metaslab_alloc() at metaslab_alloc+0xcc
                        zio_dva_allocate() at zio_dva_allocate+0xb8
                        zio_execute() at zio_execute+0x58
                        taskqueue_run_locked() at taskqueue_run_locked+0x194
                        taskqueue_thread_loop() at taskqueue_thread_loop+0x134
                        fork_exit() at fork_exit+0x8c
                        fork_trampoline() at fork_trampoline+0x18
                        

                        Mmm, that looks like a drive or filesystem issue. Did you reinstall this clean? If not I would probably try that to rule out any filesytstem issue.

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                          Pizzamaka @stephenw10
                          last edited by

                          @stephenw10 I did install it clean some 2 months ago, but I can retry - will come back after that.
                          I already suspected something with storage in the past, but couldn't find any hint that shows a failing storage (I did check usage level as in the docs for the SG 1100, but that seems good).

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                          • P
                            Pizzamaka
                            last edited by

                            Quick update to anyone stumbling on this:
                            The reboots kept coming in an irregular way. What seemed to help was reducing the number of feeds for pfBlockerNG (even though memory did not seem to be the probelm). At some point I installed 24.11 RC and then 24.11 final. That seemed to finally do the trick: I had an uptime of some 9 days.

                            For me the issue is closed, since I recently upgraded to a SG-2100 that I was able to get for a good price. Interestingly even though memory never seemd to be the problem now I see the CPU also running at a lower average (.2 vs .5 before).

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