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    SG-1100: unexpexcted reboots and vm_fault in logs - how to diagnose?

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    • P
      Pizzamaka @stephenw10
      last edited by

      @stephenw10 I had a reboot this night - so it seems I have to go the console way...
      One thing that happened this time is that it was close to when pfblockerng updates its list. Since the other reboots happened any time during day I don't think it's connected.

      What I don't really understand though is that pfblockerNG seemed to continue updating during reboot.

      pfBlockerNG logs (cron start was at 00:15:00 and update took about 2 minutes - so exactly during reboot):
      c19a1f98-b731-4237-88fa-9c43800f0c65-image.png

      System logs
      3e44e3d2-c146-489a-9d0a-d5175792c8ea-image.png

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, odd. Though I'm not sure 2 seconds could confirm that.

        Also note the pfBlocker logs are GMT not BST.

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        • P
          Pizzamaka @stephenw10
          last edited by Pizzamaka

          @stephenw10 could you explain the timezone remark?
          I see the file timestamps are marked as GMT. For the times I highlighted I expeted them to be in the same timezone as the system log entries. Is that not the case?

          If not is there a way to set the timezone to use somewhere? (preferably for all logs, but either for the system logs or for pfblockerNG would already help)

          In my case I configured pfBlockerNG to run a daily update at 00:15:00 (so that time matches my local timezone). If I assume that the system logs also use my local time zone (which seems to be the case), those entries would indeed be in the same timeframe.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, I expect them to be the same but since we are currently in summer time it seemed suspect. Especially as my own logs are in local time, which is BST for me, but that is not included in the pfblocker log.

            What version are you using?

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            • P
              Pizzamaka @stephenw10
              last edited by

              @stephenw10 I just learned that I need to update pfblockerNG manually. I updated it to the latest devel version (3.2.0_17)

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              • P
                Pizzamaka @stephenw10
                last edited by

                @stephenw10 I managed to have a device attached to the USB console while it crashed. Could you give me a hint on where the dump starts and where it ends?

                before the boot logs I see a lot of these:

                
                Tracing command dhclient pid 50093 tid 100224 td 0xffff00009cab5640
                sched_switch() at sched_switch+0x890
                mi_switch() at mi_switch+0xf8
                sleepq_catch_signals() at sleepq_catch_signals+0x424
                sleepq_wait_sig() at sleepq_wait_sig+0xc
                _cv_wait_sig() at _cv_wait_sig+0x10c
                seltdwait() at seltdwait+0x110
                kern_select() at kern_select+0x81c
                sys_select() at sys_select+0x60
                do_el0_sync() at do_el0_sync+0x634
                handle_el0_sync() at handle_el0_sync+0x48
                --- exception, esr 0x56000000
                ``
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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  Ok well that's definitely a kernel panic.

                  What you want from the start of the panic output. So the initial panic string and the backtrace (bt>)

                  So as an example:

                  0:kdb.enter.default>  run pfs
                  db:1:pfs> bt
                  Tracing pid 0 tid 100007 td 0xfffffe00119bd720
                  kdb_enter() at kdb_enter+0x32/frame 0xfffffe00101a86c0
                  vpanic() at vpanic+0x182/frame 0xfffffe00101a8710
                  panic() at panic+0x43/frame 0xfffffe00101a8770
                  trap_fatal() at trap_fatal+0x409/frame 0xfffffe00101a87d0
                  trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00101a8830
                  calltrap() at calltrap+0x8/frame 0xfffffe00101a8830
                  --- trap 0xc, rip = 0xffffffff80f66369, rsp = 0xfffffe00101a8900, rbp = 0xfffffe00101a8930 ---
                  pppoe_findsession() at pppoe_findsession+0x79/frame 0xfffffe00101a8930
                  ng_pppoe_rcvdata_ether() at ng_pppoe_rcvdata_ether+0x461/frame 0xfffffe00101a89b0
                  ng_apply_item() at ng_apply_item+0x2bf/frame 0xfffffe00101a8a40
                  ng_snd_item() at ng_snd_item+0x28e/frame 0xfffffe00101a8a80
                  ether_demux() at ether_demux+0x212/frame 0xfffffe00101a8ab0
                  ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8b10
                  netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8b60
                  ether_input() at ether_input+0x69/frame 0xfffffe00101a8bc0
                  ether_demux() at ether_demux+0x9e/frame 0xfffffe00101a8bf0
                  ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8c50
                  netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8ca0
                  ether_input() at ether_input+0x69/frame 0xfffffe00101a8d00
                  iflib_rxeof() at iflib_rxeof+0xbdb/frame 0xfffffe00101a8e00
                  _task_fn_rx() at _task_fn_rx+0x72/frame 0xfffffe00101a8e40
                  gtaskqueue_run_locked() at gtaskqueue_run_locked+0x15d/frame 0xfffffe00101a8ec0
                  gtaskqueue_thread_loop() at gtaskqueue_thread_loop+0xc3/frame 0xfffffe00101a8ef0
                  fork_exit() at fork_exit+0x7e/frame 0xfffffe00101a8f30
                  fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00101a8f30
                  --- trap 0x107a772c, rip = 0x11d295625b1b31a1, rsp = 0xf02460003c98dfb3, rbp = 0x41abfa0065646f ---
                  db:1:pfs>  show registers
                  cs                        0x20
                  ds                        0x3b
                  es                        0x3b
                  fs                        0x13
                  gs                        0x1b
                  ss                        0x28
                  rax                       0x12
                  rcx                        0x1
                  rdx         0xfffffe00101a82e0
                  rbx                      0x100
                  rsp         0xfffffe00101a86c0
                  rbp         0xfffffe00101a86c0
                  rsi                          0
                  rdi         0xffffffff83183f98  vt_conswindow+0x10
                  r8                           0
                  r9                  0x1c200001
                  r10         0xffffffff83183f88  vt_conswindow
                  r11                       0x20
                  r12             0x2cdc1f807000
                  r13         0xfffffe00101a8840
                  r14         0xfffffe00101a8750
                  r15         0xfffffe00119bd720
                  rip         0xffffffff80dd82f2  kdb_enter+0x32
                  rflags                    0x82
                  kdb_enter+0x32: movq    $0,0x27bd313(%rip)
                  db:1:pfs>  show pcpu
                  cpuid        = 0
                  dynamic pcpu = 0xbf6800
                  curthread    = 0xfffffe00119bd720: pid 0 tid 100007 critnest 1 "if_io_tqg_0"
                  curpcb       = 0xfffffe00119bdc40
                  fpcurthread  = none
                  idlethread   = 0xfffffe00119bf3a0: tid 100003 "idle: cpu0"
                  self         = 0xffffffff84010000
                  curpmap      = 0xffffffff83549750
                  tssp         = 0xffffffff84010384
                  rsp0         = 0xfffffe00101a9000
                  kcr3         = 0x8000000081c3e002
                  ucr3         = 0xffffffffffffffff
                  scr3         = 0x1958cac7f
                  gs32p        = 0xffffffff84010404
                  ldt          = 0xffffffff84010444
                  tss          = 0xffffffff84010434
                  curvnet      = 0xfffff800011c7a00
                  
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                  • P
                    Pizzamaka @stephenw10
                    last edited by

                    @stephenw10 thanks! Got it - what should I do with it?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You can upload it here and I'll check it:
                      https://nc.netgate.com/nextcloud/s/sFoGNTrcoDypsx5

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                      • P
                        Pizzamaka @stephenw10
                        last edited by

                        @stephenw10 done :-)

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok. Backtrace:

                          db:1:pfs> bt
                          Tracing pid 0 tid 100131 td 0xffff00008ae04640
                          db_trace_self() at db_trace_self
                          db_stack_trace() at db_stack_trace+0x120
                          db_command() at db_command+0x368
                          db_script_exec() at db_script_exec+0x1ac
                          db_command() at db_command+0x368
                          db_script_exec() at db_script_exec+0x1ac
                          db_script_kdbenter() at db_script_kdbenter+0x5c
                          db_trap() at db_trap+0xfc
                          kdb_trap() at kdb_trap+0x314
                          handle_el1h_sync() at handle_el1h_sync+0x18
                          --- exception, esr 0xf2000000
                          kdb_enter() at kdb_enter+0x4c
                          vpanic() at vpanic+0x1e0
                          panic() at panic+0x48
                          vm_fault() at vm_fault+0x1780
                          vm_fault_trap() at vm_fault_trap+0xa0
                          data_abort() at data_abort+0xc8
                          handle_el1h_sync() at handle_el1h_sync+0x18
                          --- exception, esr 0x8600000f
                          $d.2() at $d.2+0xc29
                          range_tree_add_impl() at range_tree_add_impl+0x8c
                          metaslab_alloc_dva() at metaslab_alloc_dva+0xf48
                          metaslab_alloc() at metaslab_alloc+0xcc
                          zio_dva_allocate() at zio_dva_allocate+0xb8
                          zio_execute() at zio_execute+0x58
                          taskqueue_run_locked() at taskqueue_run_locked+0x194
                          taskqueue_thread_loop() at taskqueue_thread_loop+0x134
                          fork_exit() at fork_exit+0x8c
                          fork_trampoline() at fork_trampoline+0x18
                          

                          Mmm, that looks like a drive or filesystem issue. Did you reinstall this clean? If not I would probably try that to rule out any filesytstem issue.

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                          • P
                            Pizzamaka @stephenw10
                            last edited by

                            @stephenw10 I did install it clean some 2 months ago, but I can retry - will come back after that.
                            I already suspected something with storage in the past, but couldn't find any hint that shows a failing storage (I did check usage level as in the docs for the SG 1100, but that seems good).

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                            • P
                              Pizzamaka
                              last edited by

                              Quick update to anyone stumbling on this:
                              The reboots kept coming in an irregular way. What seemed to help was reducing the number of feeds for pfBlockerNG (even though memory did not seem to be the probelm). At some point I installed 24.11 RC and then 24.11 final. That seemed to finally do the trick: I had an uptime of some 9 days.

                              For me the issue is closed, since I recently upgraded to a SG-2100 that I was able to get for a good price. Interestingly even though memory never seemd to be the problem now I see the CPU also running at a lower average (.2 vs .5 before).

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