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    SG-1100: unexpexcted reboots and vm_fault in logs - how to diagnose?

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yes, I expect them to be the same but since we are currently in summer time it seemed suspect. Especially as my own logs are in local time, which is BST for me, but that is not included in the pfblocker log.

      What version are you using?

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      • P
        Pizzamaka @stephenw10
        last edited by

        @stephenw10 I just learned that I need to update pfblockerNG manually. I updated it to the latest devel version (3.2.0_17)

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        • P
          Pizzamaka @stephenw10
          last edited by

          @stephenw10 I managed to have a device attached to the USB console while it crashed. Could you give me a hint on where the dump starts and where it ends?

          before the boot logs I see a lot of these:

          
          Tracing command dhclient pid 50093 tid 100224 td 0xffff00009cab5640
          sched_switch() at sched_switch+0x890
          mi_switch() at mi_switch+0xf8
          sleepq_catch_signals() at sleepq_catch_signals+0x424
          sleepq_wait_sig() at sleepq_wait_sig+0xc
          _cv_wait_sig() at _cv_wait_sig+0x10c
          seltdwait() at seltdwait+0x110
          kern_select() at kern_select+0x81c
          sys_select() at sys_select+0x60
          do_el0_sync() at do_el0_sync+0x634
          handle_el0_sync() at handle_el0_sync+0x48
          --- exception, esr 0x56000000
          ``
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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Ok well that's definitely a kernel panic.

            What you want from the start of the panic output. So the initial panic string and the backtrace (bt>)

            So as an example:

            0:kdb.enter.default>  run pfs
            db:1:pfs> bt
            Tracing pid 0 tid 100007 td 0xfffffe00119bd720
            kdb_enter() at kdb_enter+0x32/frame 0xfffffe00101a86c0
            vpanic() at vpanic+0x182/frame 0xfffffe00101a8710
            panic() at panic+0x43/frame 0xfffffe00101a8770
            trap_fatal() at trap_fatal+0x409/frame 0xfffffe00101a87d0
            trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00101a8830
            calltrap() at calltrap+0x8/frame 0xfffffe00101a8830
            --- trap 0xc, rip = 0xffffffff80f66369, rsp = 0xfffffe00101a8900, rbp = 0xfffffe00101a8930 ---
            pppoe_findsession() at pppoe_findsession+0x79/frame 0xfffffe00101a8930
            ng_pppoe_rcvdata_ether() at ng_pppoe_rcvdata_ether+0x461/frame 0xfffffe00101a89b0
            ng_apply_item() at ng_apply_item+0x2bf/frame 0xfffffe00101a8a40
            ng_snd_item() at ng_snd_item+0x28e/frame 0xfffffe00101a8a80
            ether_demux() at ether_demux+0x212/frame 0xfffffe00101a8ab0
            ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8b10
            netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8b60
            ether_input() at ether_input+0x69/frame 0xfffffe00101a8bc0
            ether_demux() at ether_demux+0x9e/frame 0xfffffe00101a8bf0
            ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8c50
            netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8ca0
            ether_input() at ether_input+0x69/frame 0xfffffe00101a8d00
            iflib_rxeof() at iflib_rxeof+0xbdb/frame 0xfffffe00101a8e00
            _task_fn_rx() at _task_fn_rx+0x72/frame 0xfffffe00101a8e40
            gtaskqueue_run_locked() at gtaskqueue_run_locked+0x15d/frame 0xfffffe00101a8ec0
            gtaskqueue_thread_loop() at gtaskqueue_thread_loop+0xc3/frame 0xfffffe00101a8ef0
            fork_exit() at fork_exit+0x7e/frame 0xfffffe00101a8f30
            fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00101a8f30
            --- trap 0x107a772c, rip = 0x11d295625b1b31a1, rsp = 0xf02460003c98dfb3, rbp = 0x41abfa0065646f ---
            db:1:pfs>  show registers
            cs                        0x20
            ds                        0x3b
            es                        0x3b
            fs                        0x13
            gs                        0x1b
            ss                        0x28
            rax                       0x12
            rcx                        0x1
            rdx         0xfffffe00101a82e0
            rbx                      0x100
            rsp         0xfffffe00101a86c0
            rbp         0xfffffe00101a86c0
            rsi                          0
            rdi         0xffffffff83183f98  vt_conswindow+0x10
            r8                           0
            r9                  0x1c200001
            r10         0xffffffff83183f88  vt_conswindow
            r11                       0x20
            r12             0x2cdc1f807000
            r13         0xfffffe00101a8840
            r14         0xfffffe00101a8750
            r15         0xfffffe00119bd720
            rip         0xffffffff80dd82f2  kdb_enter+0x32
            rflags                    0x82
            kdb_enter+0x32: movq    $0,0x27bd313(%rip)
            db:1:pfs>  show pcpu
            cpuid        = 0
            dynamic pcpu = 0xbf6800
            curthread    = 0xfffffe00119bd720: pid 0 tid 100007 critnest 1 "if_io_tqg_0"
            curpcb       = 0xfffffe00119bdc40
            fpcurthread  = none
            idlethread   = 0xfffffe00119bf3a0: tid 100003 "idle: cpu0"
            self         = 0xffffffff84010000
            curpmap      = 0xffffffff83549750
            tssp         = 0xffffffff84010384
            rsp0         = 0xfffffe00101a9000
            kcr3         = 0x8000000081c3e002
            ucr3         = 0xffffffffffffffff
            scr3         = 0x1958cac7f
            gs32p        = 0xffffffff84010404
            ldt          = 0xffffffff84010444
            tss          = 0xffffffff84010434
            curvnet      = 0xfffff800011c7a00
            
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            • P
              Pizzamaka @stephenw10
              last edited by

              @stephenw10 thanks! Got it - what should I do with it?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                You can upload it here and I'll check it:
                https://nc.netgate.com/nextcloud/s/sFoGNTrcoDypsx5

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                • P
                  Pizzamaka @stephenw10
                  last edited by

                  @stephenw10 done :-)

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok. Backtrace:

                    db:1:pfs> bt
                    Tracing pid 0 tid 100131 td 0xffff00008ae04640
                    db_trace_self() at db_trace_self
                    db_stack_trace() at db_stack_trace+0x120
                    db_command() at db_command+0x368
                    db_script_exec() at db_script_exec+0x1ac
                    db_command() at db_command+0x368
                    db_script_exec() at db_script_exec+0x1ac
                    db_script_kdbenter() at db_script_kdbenter+0x5c
                    db_trap() at db_trap+0xfc
                    kdb_trap() at kdb_trap+0x314
                    handle_el1h_sync() at handle_el1h_sync+0x18
                    --- exception, esr 0xf2000000
                    kdb_enter() at kdb_enter+0x4c
                    vpanic() at vpanic+0x1e0
                    panic() at panic+0x48
                    vm_fault() at vm_fault+0x1780
                    vm_fault_trap() at vm_fault_trap+0xa0
                    data_abort() at data_abort+0xc8
                    handle_el1h_sync() at handle_el1h_sync+0x18
                    --- exception, esr 0x8600000f
                    $d.2() at $d.2+0xc29
                    range_tree_add_impl() at range_tree_add_impl+0x8c
                    metaslab_alloc_dva() at metaslab_alloc_dva+0xf48
                    metaslab_alloc() at metaslab_alloc+0xcc
                    zio_dva_allocate() at zio_dva_allocate+0xb8
                    zio_execute() at zio_execute+0x58
                    taskqueue_run_locked() at taskqueue_run_locked+0x194
                    taskqueue_thread_loop() at taskqueue_thread_loop+0x134
                    fork_exit() at fork_exit+0x8c
                    fork_trampoline() at fork_trampoline+0x18
                    

                    Mmm, that looks like a drive or filesystem issue. Did you reinstall this clean? If not I would probably try that to rule out any filesytstem issue.

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                    • P
                      Pizzamaka @stephenw10
                      last edited by

                      @stephenw10 I did install it clean some 2 months ago, but I can retry - will come back after that.
                      I already suspected something with storage in the past, but couldn't find any hint that shows a failing storage (I did check usage level as in the docs for the SG 1100, but that seems good).

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                      • P
                        Pizzamaka
                        last edited by

                        Quick update to anyone stumbling on this:
                        The reboots kept coming in an irregular way. What seemed to help was reducing the number of feeds for pfBlockerNG (even though memory did not seem to be the probelm). At some point I installed 24.11 RC and then 24.11 final. That seemed to finally do the trick: I had an uptime of some 9 days.

                        For me the issue is closed, since I recently upgraded to a SG-2100 that I was able to get for a good price. Interestingly even though memory never seemd to be the problem now I see the CPU also running at a lower average (.2 vs .5 before).

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