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    SG-1100: unexpexcted reboots and vm_fault in logs - how to diagnose?

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    • P
      Pizzamaka @stephenw10
      last edited by Pizzamaka

      @stephenw10 could you explain the timezone remark?
      I see the file timestamps are marked as GMT. For the times I highlighted I expeted them to be in the same timezone as the system log entries. Is that not the case?

      If not is there a way to set the timezone to use somewhere? (preferably for all logs, but either for the system logs or for pfblockerNG would already help)

      In my case I configured pfBlockerNG to run a daily update at 00:15:00 (so that time matches my local timezone). If I assume that the system logs also use my local time zone (which seems to be the case), those entries would indeed be in the same timeframe.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, I expect them to be the same but since we are currently in summer time it seemed suspect. Especially as my own logs are in local time, which is BST for me, but that is not included in the pfblocker log.

        What version are you using?

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        • P
          Pizzamaka @stephenw10
          last edited by

          @stephenw10 I just learned that I need to update pfblockerNG manually. I updated it to the latest devel version (3.2.0_17)

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          • P
            Pizzamaka @stephenw10
            last edited by

            @stephenw10 I managed to have a device attached to the USB console while it crashed. Could you give me a hint on where the dump starts and where it ends?

            before the boot logs I see a lot of these:

            
            Tracing command dhclient pid 50093 tid 100224 td 0xffff00009cab5640
            sched_switch() at sched_switch+0x890
            mi_switch() at mi_switch+0xf8
            sleepq_catch_signals() at sleepq_catch_signals+0x424
            sleepq_wait_sig() at sleepq_wait_sig+0xc
            _cv_wait_sig() at _cv_wait_sig+0x10c
            seltdwait() at seltdwait+0x110
            kern_select() at kern_select+0x81c
            sys_select() at sys_select+0x60
            do_el0_sync() at do_el0_sync+0x634
            handle_el0_sync() at handle_el0_sync+0x48
            --- exception, esr 0x56000000
            ``
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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by stephenw10

              Ok well that's definitely a kernel panic.

              What you want from the start of the panic output. So the initial panic string and the backtrace (bt>)

              So as an example:

              0:kdb.enter.default>  run pfs
              db:1:pfs> bt
              Tracing pid 0 tid 100007 td 0xfffffe00119bd720
              kdb_enter() at kdb_enter+0x32/frame 0xfffffe00101a86c0
              vpanic() at vpanic+0x182/frame 0xfffffe00101a8710
              panic() at panic+0x43/frame 0xfffffe00101a8770
              trap_fatal() at trap_fatal+0x409/frame 0xfffffe00101a87d0
              trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00101a8830
              calltrap() at calltrap+0x8/frame 0xfffffe00101a8830
              --- trap 0xc, rip = 0xffffffff80f66369, rsp = 0xfffffe00101a8900, rbp = 0xfffffe00101a8930 ---
              pppoe_findsession() at pppoe_findsession+0x79/frame 0xfffffe00101a8930
              ng_pppoe_rcvdata_ether() at ng_pppoe_rcvdata_ether+0x461/frame 0xfffffe00101a89b0
              ng_apply_item() at ng_apply_item+0x2bf/frame 0xfffffe00101a8a40
              ng_snd_item() at ng_snd_item+0x28e/frame 0xfffffe00101a8a80
              ether_demux() at ether_demux+0x212/frame 0xfffffe00101a8ab0
              ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8b10
              netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8b60
              ether_input() at ether_input+0x69/frame 0xfffffe00101a8bc0
              ether_demux() at ether_demux+0x9e/frame 0xfffffe00101a8bf0
              ether_nh_input() at ether_nh_input+0x353/frame 0xfffffe00101a8c50
              netisr_dispatch_src() at netisr_dispatch_src+0xb9/frame 0xfffffe00101a8ca0
              ether_input() at ether_input+0x69/frame 0xfffffe00101a8d00
              iflib_rxeof() at iflib_rxeof+0xbdb/frame 0xfffffe00101a8e00
              _task_fn_rx() at _task_fn_rx+0x72/frame 0xfffffe00101a8e40
              gtaskqueue_run_locked() at gtaskqueue_run_locked+0x15d/frame 0xfffffe00101a8ec0
              gtaskqueue_thread_loop() at gtaskqueue_thread_loop+0xc3/frame 0xfffffe00101a8ef0
              fork_exit() at fork_exit+0x7e/frame 0xfffffe00101a8f30
              fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00101a8f30
              --- trap 0x107a772c, rip = 0x11d295625b1b31a1, rsp = 0xf02460003c98dfb3, rbp = 0x41abfa0065646f ---
              db:1:pfs>  show registers
              cs                        0x20
              ds                        0x3b
              es                        0x3b
              fs                        0x13
              gs                        0x1b
              ss                        0x28
              rax                       0x12
              rcx                        0x1
              rdx         0xfffffe00101a82e0
              rbx                      0x100
              rsp         0xfffffe00101a86c0
              rbp         0xfffffe00101a86c0
              rsi                          0
              rdi         0xffffffff83183f98  vt_conswindow+0x10
              r8                           0
              r9                  0x1c200001
              r10         0xffffffff83183f88  vt_conswindow
              r11                       0x20
              r12             0x2cdc1f807000
              r13         0xfffffe00101a8840
              r14         0xfffffe00101a8750
              r15         0xfffffe00119bd720
              rip         0xffffffff80dd82f2  kdb_enter+0x32
              rflags                    0x82
              kdb_enter+0x32: movq    $0,0x27bd313(%rip)
              db:1:pfs>  show pcpu
              cpuid        = 0
              dynamic pcpu = 0xbf6800
              curthread    = 0xfffffe00119bd720: pid 0 tid 100007 critnest 1 "if_io_tqg_0"
              curpcb       = 0xfffffe00119bdc40
              fpcurthread  = none
              idlethread   = 0xfffffe00119bf3a0: tid 100003 "idle: cpu0"
              self         = 0xffffffff84010000
              curpmap      = 0xffffffff83549750
              tssp         = 0xffffffff84010384
              rsp0         = 0xfffffe00101a9000
              kcr3         = 0x8000000081c3e002
              ucr3         = 0xffffffffffffffff
              scr3         = 0x1958cac7f
              gs32p        = 0xffffffff84010404
              ldt          = 0xffffffff84010444
              tss          = 0xffffffff84010434
              curvnet      = 0xfffff800011c7a00
              
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              • P
                Pizzamaka @stephenw10
                last edited by

                @stephenw10 thanks! Got it - what should I do with it?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  You can upload it here and I'll check it:
                  https://nc.netgate.com/nextcloud/s/sFoGNTrcoDypsx5

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                  • P
                    Pizzamaka @stephenw10
                    last edited by

                    @stephenw10 done :-)

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok. Backtrace:

                      db:1:pfs> bt
                      Tracing pid 0 tid 100131 td 0xffff00008ae04640
                      db_trace_self() at db_trace_self
                      db_stack_trace() at db_stack_trace+0x120
                      db_command() at db_command+0x368
                      db_script_exec() at db_script_exec+0x1ac
                      db_command() at db_command+0x368
                      db_script_exec() at db_script_exec+0x1ac
                      db_script_kdbenter() at db_script_kdbenter+0x5c
                      db_trap() at db_trap+0xfc
                      kdb_trap() at kdb_trap+0x314
                      handle_el1h_sync() at handle_el1h_sync+0x18
                      --- exception, esr 0xf2000000
                      kdb_enter() at kdb_enter+0x4c
                      vpanic() at vpanic+0x1e0
                      panic() at panic+0x48
                      vm_fault() at vm_fault+0x1780
                      vm_fault_trap() at vm_fault_trap+0xa0
                      data_abort() at data_abort+0xc8
                      handle_el1h_sync() at handle_el1h_sync+0x18
                      --- exception, esr 0x8600000f
                      $d.2() at $d.2+0xc29
                      range_tree_add_impl() at range_tree_add_impl+0x8c
                      metaslab_alloc_dva() at metaslab_alloc_dva+0xf48
                      metaslab_alloc() at metaslab_alloc+0xcc
                      zio_dva_allocate() at zio_dva_allocate+0xb8
                      zio_execute() at zio_execute+0x58
                      taskqueue_run_locked() at taskqueue_run_locked+0x194
                      taskqueue_thread_loop() at taskqueue_thread_loop+0x134
                      fork_exit() at fork_exit+0x8c
                      fork_trampoline() at fork_trampoline+0x18
                      

                      Mmm, that looks like a drive or filesystem issue. Did you reinstall this clean? If not I would probably try that to rule out any filesytstem issue.

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                      • P
                        Pizzamaka @stephenw10
                        last edited by

                        @stephenw10 I did install it clean some 2 months ago, but I can retry - will come back after that.
                        I already suspected something with storage in the past, but couldn't find any hint that shows a failing storage (I did check usage level as in the docs for the SG 1100, but that seems good).

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                        • P
                          Pizzamaka
                          last edited by

                          Quick update to anyone stumbling on this:
                          The reboots kept coming in an irregular way. What seemed to help was reducing the number of feeds for pfBlockerNG (even though memory did not seem to be the probelm). At some point I installed 24.11 RC and then 24.11 final. That seemed to finally do the trick: I had an uptime of some 9 days.

                          For me the issue is closed, since I recently upgraded to a SG-2100 that I was able to get for a good price. Interestingly even though memory never seemd to be the problem now I see the CPU also running at a lower average (.2 vs .5 before).

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