Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG1100 to 24.11 issues

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    22 Posts 6 Posters 1.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      I would try removing those large pkgs and retrying. Especially if pfBlocker has any large lists. I suspect it's exhausting the RAM.

      S M 2 Replies Last reply Reply Quote 1
      • S
        sgw @stephenw10
        last edited by

        Just for the records: had a similar issue when upgrading from the RC to the release (only 7 packages upgraded).
        Solved by removing one BE with ~1.4GB.

        now on 24.11: thanks all for your work!

        1 Reply Last reply Reply Quote 2
        • M
          michmoor LAYER 8 Rebel Alliance @stephenw10
          last edited by

          @stephenw10

          Removed pfblocker and frr but still the upgrade is failing
          Not sure what pkg-static is but that seems problematic

          2b1c9fce-bd46-4883-9407-38ec2059bc6f-image.png

          Firewall: NetGate,Palo Alto-VM,Juniper SRX
          Routing: Juniper, Arista, Cisco
          Switching: Juniper, Arista, Cisco
          Wireless: Unifi, Aruba IAP
          JNCIP,CCNP Enterprise

          M 1 Reply Last reply Reply Quote 0
          • M
            marcosm Netgate @michmoor
            last edited by

            @michmoor pkg relies on dynamic libraries provided by the system whereas pkg-static does not. Usually that message indicates the system is running out of memory. There are some situations where 2GB is required for the upgrade to succeed. My suggestion in this case would be to create a BE with everything working, uninstall all packages, update, reinstall packages. then create a new BE.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, looks like it's still exhausting the RAM. How much free RAM is shown before the upgrade starts?

              M 1 Reply Last reply Reply Quote 0
              • M
                michmoor LAYER 8 Rebel Alliance @stephenw10
                last edited by

                @stephenw10
                Im in the process of removing packages.
                How do I check the amount of memory prior to an upgrade?

                Firewall: NetGate,Palo Alto-VM,Juniper SRX
                Routing: Juniper, Arista, Cisco
                Switching: Juniper, Arista, Cisco
                Wireless: Unifi, Aruba IAP
                JNCIP,CCNP Enterprise

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  The dashboard will give you a rough value. Otherwise check the output of top r in Diag > System Activity.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    michmoor LAYER 8 Rebel Alliance @stephenw10
                    last edited by

                    @stephenw10

                    No packages installed.

                    b0ee9cd7-7c86-424b-a0ca-9d7b53010f50-image.png

                    8f41740e-1a91-41aa-bc56-c196f853605a-image.png

                    Firewall: NetGate,Palo Alto-VM,Juniper SRX
                    Routing: Juniper, Arista, Cisco
                    Switching: Juniper, Arista, Cisco
                    Wireless: Unifi, Aruba IAP
                    JNCIP,CCNP Enterprise

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Should be fine from there.

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        michmoor LAYER 8 Rebel Alliance @stephenw10
                        last edited by

                        @stephenw10

                        So close. Prior it kep stalling on the python install. It got pass that and now its failing here.

                        602f1ddc-2ec3-4321-bcbd-799b12960179-image.png

                        cdf6765a-cb08-499d-be65-11ef906843a1-image.png

                        Firewall: NetGate,Palo Alto-VM,Juniper SRX
                        Routing: Juniper, Arista, Cisco
                        Switching: Juniper, Arista, Cisco
                        Wireless: Unifi, Aruba IAP
                        JNCIP,CCNP Enterprise

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok, reboot to free up RAM then try upgrading from the CLI without the webgui open.

                          pfSense-upgrade -d

                          That will show you more error output if it fails again.

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            michmoor LAYER 8 Rebel Alliance @stephenw10
                            last edited by

                            @stephenw10 That last error pointed to bsnmpd. I disabled it and ran through the upgrade process.
                            That is successful and the system reboot into 24.11

                            Thanks @stephenw10 and @marcosm for the assist here. Appreciate yah.

                            One last question, help me understand the requirements for the SG1100 regarding packages. When purchasing the unit, I knew it would be limited in usage with heavier packages like Suricata. The thinking is that this location has a 300Mbps line and didn't need much in hardware.
                            I didn't feel that pfblocker or frr were heavy. Is there concern about running extra packages? Is FRR suitable for running on the unit?

                            Firewall: NetGate,Palo Alto-VM,Juniper SRX
                            Routing: Juniper, Arista, Cisco
                            Switching: Juniper, Arista, Cisco
                            Wireless: Unifi, Aruba IAP
                            JNCIP,CCNP Enterprise

                            M 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              It depends!

                              FRR could use a lot if you tried to load a bgp full routing table for example. Equally pfBlocker can use a lot of RAM if you load all the huge lists. But both will run on an 1100 given some limits.

                              But bsnmpd is interesting. It could have just been the last thing that tried to allocate RAM. 🤔

                              1 Reply Last reply Reply Quote 0
                              • M
                                marcosm Netgate @michmoor
                                last edited by

                                @michmoor It ultimately depends on the usage. I run FRR on a lab with all devices at 1GB and haven't had issues with it. I don't think I'd run pfBlockerNG, Suricata/Snort, and FRR all on the same 1GB device, but that's not to say it can't work.

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  michmoor LAYER 8 Rebel Alliance @marcosm
                                  last edited by

                                  @marcosm
                                  FRR its for bgp and only for advertising less than 2 prefixes and receiving 10. Def not meant for edge routing in that way.

                                  The unit was also up for over 100 days so could it be possible there was some memory not properly released?

                                  In either case, successful upgrade and re-adding the packages is a snap. I will be thinking a bit more carefully about what packages will get installed at a future point.

                                  Firewall: NetGate,Palo Alto-VM,Juniper SRX
                                  Routing: Juniper, Arista, Cisco
                                  Switching: Juniper, Arista, Cisco
                                  Wireless: Unifi, Aruba IAP
                                  JNCIP,CCNP Enterprise

                                  S 1 Reply Last reply Reply Quote 1
                                  • S
                                    SteveITS Galactic Empire @michmoor
                                    last edited by

                                    FWIW, ran into this with a client's 1100 tonight. Got the "137" error and it also logged, "pid 56451 (pkg-static), jid 0, uid 0, was killed: failed to reclaim memory" to get it into this thread.

                                    The first time the update page showed the 137 error, the second time it didn't "stop" updating, just hung.

                                    System Activity showed this before restart:

                                    Mem: 11M Active, 37M Inact, 231M Wired, 520M Free
                                    ARC: 57M Total, 25M MFU, 29M MRU, 181K Anon, 357K Header, 2701K Other
                                    37M Compressed, 96M Uncompressed, 2.60:1 Ratio

                                    after restart, when the upgrade succeeded (from the command line):

                                    Mem: 125M Active, 73M Inact, 262M Wired, 472M Free
                                    ARC: 82M Total, 25M MFU, 55M MRU, 114K Anon, 554K Header, 2330K Other
                                    61M Compressed, 145M Uncompressed, 2.36:1 Ratio

                                    Another 1100 with a similar config updated fine from the web GUI.

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote 👍 helpful posts!

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Going forward this should be less of an issue. We reduced the memory requirement for pkg by using a different compression.

                                      1 Reply Last reply Reply Quote 1
                                      • First post
                                        Last post
                                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.