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    To do 24.11 or not? That's the question.

    Scheduled Pinned Locked Moved General pfSense Questions
    44 Posts 8 Posters 5.1k Views
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    • chudakC
      chudak @chudak
      last edited by chudak

      @chudak

      I see only :

      Dec 5 09:53:21 syslogd kernel boot file is /boot/kernel/kernel
      Dec 5 09:53:21 syslogd exiting on signal 15
      Dec 5 09:53:19 root 661 /etc/rc.d/hostid: WARNING: hostid: unable to figure out a UUID from DMI data, generating a new one
      Dec 5 09:53:19 sshguard 95442 Exiting on signal.
      Dec 5 09:53:19 sshguard 97569 Exiting on signal.

      See a bunch of:

      "sshguard 56735 Exiting on signal."

      all dated today, so it's 24.11 specific

      What do they mean?

      Also see Dec 5

      08:47:50 snort 76151 *** Caught Term-Signal

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, nothing. Looks like it spontaneously rebooted which is worrying.

        Do you have SWAP? Doesn't look like you have RAMdisks which might otherwise lose some logging.

        Can you log the console output to see if anything additional is shown there?

        chudakC 1 Reply Last reply Reply Quote 0
        • chudakC
          chudak @stephenw10
          last edited by

          @stephenw10 said in To do 24.11 or not? That's the question.:

          Hmm, nothing. Looks like it spontaneously rebooted which is worrying.

          Do you have SWAP? Doesn't look like you have RAMdisks which might otherwise lose some logging.

          Can you log the console output to see if anything additional is shown there?

          I have SWAP

          0258381b-de34-4822-b8eb-7e31fa51dc10-image.png

          How do you want me to get the console ?

          I was paging 8.8.8.8 from ssh session and saw nothing. Can try again to stay connected and see.

          But my pfS is headless and I am remote now ...

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, if it crashed and there was a kernel panic it would have created a crash report in swap then. You are not seeing that. It looks more like a hardware reset but I'm not sure why you would see that in 24.11 and not 24.03. In cases like that it might write something to the console when it resets. But you would need a serial terminal connected to it to log that.

            Check the monitoring graphs for any resource exhausting or over heating issues.

            chudakC 1 Reply Last reply Reply Quote 0
            • chudakC
              chudak @stephenw10
              last edited by

              @stephenw10 said in To do 24.11 or not? That's the question.:

              Hmm, if it crashed and there was a kernel panic it would have created a crash report in swap then. You are not seeing that. It looks more like a hardware reset but I'm not sure why you would see that in 24.11 and not 24.03. In cases like that it might write something to the console when it resets. But you would need a serial terminal connected to it to log that.

              Check the monitoring graphs for any resource exhausting or over heating issues.

              I will have access to my box with HDMI connected monitor today or tomorrow.

              What do you want me to look at?

              Logged issue https://redmine.pfsense.org/issues/15903

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                What temperatures are you seeing? Overheating seems like the most likely cause. The CPU loading in 24.11 will be a bit higher.

                chudakC 1 Reply Last reply Reply Quote 0
                • chudakC
                  chudak @stephenw10
                  last edited by

                  @stephenw10

                  Same on both versions:

                  e56d42c5-5df5-4d70-b0b9-9bba1ff398bf-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, and all pretty low.

                    It looks like that device has a com port so I would be hooking up a serial console, setting that as primary and logging that output.

                    chudakC 1 Reply Last reply Reply Quote 0
                    • chudakC
                      chudak @stephenw10
                      last edited by

                      @stephenw10 said in To do 24.11 or not? That's the question.:

                      Hmm, and all pretty low.

                      It looks like that device has a com port so I would be hooking up a serial console, setting that as primary and logging that output.

                      I have never done it before and unsure if have all h/w for it

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

                        You could try the debug kernel but I doubt it will log anything additional:
                        https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

                        chudakC 1 Reply Last reply Reply Quote 1
                        • chudakC
                          chudak @stephenw10
                          last edited by

                          @stephenw10 said in To do 24.11 or not? That's the question.:

                          Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

                          You could try the debug kernel but I doubt it will log anything additional:
                          https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

                          I am surprised we see no other similar complains

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

                            Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

                            chudakC 1 Reply Last reply Reply Quote 0
                            • chudakC chudak referenced this topic on
                            • chudakC
                              chudak @stephenw10
                              last edited by

                              @stephenw10 said in To do 24.11 or not? That's the question.:

                              Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

                              Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

                              This is not true.
                              Others see similar issues

                              https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                @chudak said in To do 24.11 or not? That's the question.:

                                https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

                                Right, where it also looks like a hardware issue. And on the 1100 it's much harder to tell because there's no useful thermal sensor.

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                                • GertjanG
                                  Gertjan @chudak
                                  last edited by

                                  @chudak

                                  Have you excluded the 'power brick issue' ?

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  chudakC 1 Reply Last reply Reply Quote 0
                                  • chudakC
                                    chudak @Gertjan
                                    last edited by chudak

                                    @Gertjan said in To do 24.11 or not? That's the question.:

                                    @chudak

                                    Have you excluded the 'power brick issue' ?

                                    I don't know what that is :(

                                    Pls educate.

                                    If you are referring to a power supply problem, then yes, it's not the power supply.

                                    It's 24.11 specific.

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @chudak
                                      last edited by Gertjan

                                      @chudak

                                      You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                                      Thus it draws more power.

                                      Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                                      You've tried this : goto basic mode.
                                      That is : no more tailscale.
                                      No more snort.
                                      No pfBlockerng.
                                      Etc.
                                      Just 24.11 'clean'.

                                      Also : QOTOM devices are used a lot I guess. If 24.11 has an issue with QOTOM or your type specifically, it won't last long before others chime in.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      chudakC 1 Reply Last reply Reply Quote 0
                                      • chudakC
                                        chudak @Gertjan
                                        last edited by

                                        @Gertjan said in To do 24.11 or not? That's the question.:

                                        @chudak

                                        You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                                        Thus it draws more power.

                                        Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                                        You've tried this : goto basic mode.
                                        That is : no more tailscale.
                                        No more snort.
                                        No pfBlockerng.
                                        Etc.
                                        Just 24.11 'clean'.

                                        I was thinking to remove snort and psBNG and do upgrade

                                        Can’t do without TS

                                        But did it prove to help in this case?

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Testing it with as basic a config as you can would be a good test. Hard to imagine it using enough additional power over 24.03 to trigger a PSU issue though.

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