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    To do 24.11 or not? That's the question.

    Scheduled Pinned Locked Moved General pfSense Questions
    44 Posts 8 Posters 5.2k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      What temperatures are you seeing? Overheating seems like the most likely cause. The CPU loading in 24.11 will be a bit higher.

      chudakC 1 Reply Last reply Reply Quote 0
      • chudakC
        chudak @stephenw10
        last edited by

        @stephenw10

        Same on both versions:

        e56d42c5-5df5-4d70-b0b9-9bba1ff398bf-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, and all pretty low.

          It looks like that device has a com port so I would be hooking up a serial console, setting that as primary and logging that output.

          chudakC 1 Reply Last reply Reply Quote 0
          • chudakC
            chudak @stephenw10
            last edited by

            @stephenw10 said in To do 24.11 or not? That's the question.:

            Hmm, and all pretty low.

            It looks like that device has a com port so I would be hooking up a serial console, setting that as primary and logging that output.

            I have never done it before and unsure if have all h/w for it

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

              You could try the debug kernel but I doubt it will log anything additional:
              https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

              chudakC 1 Reply Last reply Reply Quote 1
              • chudakC
                chudak @stephenw10
                last edited by

                @stephenw10 said in To do 24.11 or not? That's the question.:

                Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

                You could try the debug kernel but I doubt it will log anything additional:
                https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

                I am surprised we see no other similar complains

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

                  Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

                  chudakC 1 Reply Last reply Reply Quote 0
                  • chudakC chudak referenced this topic on
                  • chudakC
                    chudak @stephenw10
                    last edited by

                    @stephenw10 said in To do 24.11 or not? That's the question.:

                    Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

                    Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

                    This is not true.
                    Others see similar issues

                    https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      @chudak said in To do 24.11 or not? That's the question.:

                      https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

                      Right, where it also looks like a hardware issue. And on the 1100 it's much harder to tell because there's no useful thermal sensor.

                      1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @chudak
                        last edited by

                        @chudak

                        Have you excluded the 'power brick issue' ?

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        chudakC 1 Reply Last reply Reply Quote 0
                        • chudakC
                          chudak @Gertjan
                          last edited by chudak

                          @Gertjan said in To do 24.11 or not? That's the question.:

                          @chudak

                          Have you excluded the 'power brick issue' ?

                          I don't know what that is :(

                          Pls educate.

                          If you are referring to a power supply problem, then yes, it's not the power supply.

                          It's 24.11 specific.

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @chudak
                            last edited by Gertjan

                            @chudak

                            You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                            Thus it draws more power.

                            Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                            You've tried this : goto basic mode.
                            That is : no more tailscale.
                            No more snort.
                            No pfBlockerng.
                            Etc.
                            Just 24.11 'clean'.

                            Also : QOTOM devices are used a lot I guess. If 24.11 has an issue with QOTOM or your type specifically, it won't last long before others chime in.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            chudakC 1 Reply Last reply Reply Quote 0
                            • chudakC
                              chudak @Gertjan
                              last edited by

                              @Gertjan said in To do 24.11 or not? That's the question.:

                              @chudak

                              You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                              Thus it draws more power.

                              Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                              You've tried this : goto basic mode.
                              That is : no more tailscale.
                              No more snort.
                              No pfBlockerng.
                              Etc.
                              Just 24.11 'clean'.

                              I was thinking to remove snort and psBNG and do upgrade

                              Can’t do without TS

                              But did it prove to help in this case?

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Testing it with as basic a config as you can would be a good test. Hard to imagine it using enough additional power over 24.03 to trigger a PSU issue though.

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