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    To do 24.11 or not? That's the question.

    Scheduled Pinned Locked Moved General pfSense Questions
    44 Posts 8 Posters 7.2k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

      You could try the debug kernel but I doubt it will log anything additional:
      https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

      chudakC 1 Reply Last reply Reply Quote 1
      • chudakC
        chudak @stephenw10
        last edited by

        @stephenw10 said in To do 24.11 or not? That's the question.:

        Well I'm not sure what else you could do. Right now it's just hard resetting and giving us no clues.

        You could try the debug kernel but I doubt it will log anything additional:
        https://docs.netgate.com/pfsense/en/latest/troubleshooting/debug-kernel.html

        I am surprised we see no other similar complains

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

          Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

          chudakC 1 Reply Last reply Reply Quote 0
          • chudakC chudak referenced this topic on
          • chudakC
            chudak @stephenw10
            last edited by

            @stephenw10 said in To do 24.11 or not? That's the question.:

            Indeed if it were something common to the platform or a software bug I'd expect to have seen a lot more reports.

            Which implies either something in your config no-one else is doing or something unique to your device, like an overheating component.

            This is not true.
            Others see similar issues

            https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

            GertjanG 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              @chudak said in To do 24.11 or not? That's the question.:

              https://forum.netgate.com/topic/195436/pfsense-24-11-on-my-1100-reboots-every-couple-of-hours/16

              Right, where it also looks like a hardware issue. And on the 1100 it's much harder to tell because there's no useful thermal sensor.

              1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @chudak
                last edited by

                @chudak

                Have you excluded the 'power brick issue' ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                chudakC 1 Reply Last reply Reply Quote 0
                • chudakC
                  chudak @Gertjan
                  last edited by chudak

                  @Gertjan said in To do 24.11 or not? That's the question.:

                  @chudak

                  Have you excluded the 'power brick issue' ?

                  I don't know what that is :(

                  Pls educate.

                  If you are referring to a power supply problem, then yes, it's not the power supply.

                  It's 24.11 specific.

                  GertjanG 1 Reply Last reply Reply Quote 0
                  • GertjanG
                    Gertjan @chudak
                    last edited by Gertjan

                    @chudak

                    You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                    Thus it draws more power.

                    Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                    You've tried this : goto basic mode.
                    That is : no more tailscale.
                    No more snort.
                    No pfBlockerng.
                    Etc.
                    Just 24.11 'clean'.

                    Also : QOTOM devices are used a lot I guess. If 24.11 has an issue with QOTOM or your type specifically, it won't last long before others chime in.

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    chudakC 1 Reply Last reply Reply Quote 0
                    • chudakC
                      chudak @Gertjan
                      last edited by

                      @Gertjan said in To do 24.11 or not? That's the question.:

                      @chudak

                      You saw the threads where it was said that the cpu was hotter, or made doing more work etc.
                      Thus it draws more power.

                      Looking at the image of a QOTOM-Q355G4 I know it has a external power transformer. Something like this - and these aren't always perfect (neither).

                      You've tried this : goto basic mode.
                      That is : no more tailscale.
                      No more snort.
                      No pfBlockerng.
                      Etc.
                      Just 24.11 'clean'.

                      I was thinking to remove snort and psBNG and do upgrade

                      Can’t do without TS

                      But did it prove to help in this case?

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Testing it with as basic a config as you can would be a good test. Hard to imagine it using enough additional power over 24.03 to trigger a PSU issue though.

                        1 Reply Last reply Reply Quote 0
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