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    Big issue from 2.5.2 to 2.6. NIC stop working

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      reynold
      last edited by

      Hi i need to install an old pfsense from 2.5.2 .
      I started from 2.5.2 to 2.6.0 but i have a big problem.
      I reimaged pfsense from scratch via serial console.
      Th sw is correctly installed but NIC stops working. I can not ping LAN.
      If i downgrade to 2.5.2 NIC starts working again normally.
      Please help me.

      thanks a lot

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        What NIC(s) do you have?

        Do you see any errors shown? In the boot logs perhaps?

        R 1 Reply Last reply Reply Quote 0
        • R
          reynold @stephenw10
          last edited by

          @stephenw10
          vendor = 'Intel Corporation'
          device = 'I211 Gigabit Network Connection

          i did not see error

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Hmm, well that should be well supported in any version.

            Are clients on LAN still receiving a DHCP lease?

            Can you ping out from pfSense to hosts in the LAN subnet?

            How many NICs does that system have? One possibility here is that the newer drivers in 2.6 are enabling some other NIC and changing the assignment order.

            R 1 Reply Last reply Reply Quote 0
            • R
              reynold @stephenw10
              last edited by

              @stephenw10 It says
              LAN igb1 v4 192.168.1.1/24
              but dhcp is not working
              i connected directly to pfsense but can not ping
              I have 6 interfaces (one wan 5 lan)

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @reynold
                last edited by

                @reynold said in Big issue from 2.5.2 to 2.6. NIC stop working:

                LAN igb1 v4 192.168.1.1/24

                That's one NIC.
                The others ?

                What do you see during boot ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Are they all Intel NICs? All using the igb driver? There's a good chance the ordering has changed if you have some newer igb NIC in there.

                  Does ifconfig igb1 show the NIC as UP and linked?

                  R 1 Reply Last reply Reply Quote 0
                  • R
                    reynold @stephenw10
                    last edited by

                    @stephenw10 @Gertjan
                    nic are all the same
                    during startup boot everything is ok nothing strange
                    ifconfig show correct ip
                    i'am able to ping during boot
                    But if i open a web browser to 192.168.1.1 for web gui, ping stop responding and NIC stop working
                    that's the issue
                    If i not open browser ping keeps working
                    I'm using ZFS

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      If you reassign LAN to one of the other NICs does the issue follow it?

                      Can you test a 2.7.2 install?

                      R 1 Reply Last reply Reply Quote 0
                      • R
                        reynold @stephenw10
                        last edited by

                        @stephenw10 same issue if i change LAN interface

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm and it still shows as up and linked after it stops responding?

                          And then it fails to respond to anything until you reboot?

                          I would test 2.7.2 if you can because this may well be a bug that's fixed there already.

                          R 1 Reply Last reply Reply Quote 0
                          • R
                            reynold @stephenw10
                            last edited by

                            @stephenw10
                            Exactly.
                            I am testing 2.7.2 memstick serial, i downloaded iso.
                            I'm installing via usb
                            It says lo0 link state changed to up.
                            But at this point installation stops it seems freezed

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              On the serial console? When using the memstick-serial image?

                              Where exactly does it stop?

                              R 1 Reply Last reply Reply Quote 0
                              • R
                                reynold @stephenw10
                                last edited by reynold

                                @stephenw10
                                Exactly.
                                It stops when discovers / test interface,
                                It says igb1 link state changed to up ok
                                It says lo0 link state changed to up (suppose loopback interface)
                                At this point installation stop and does not keep going on.
                                It stops very early in the process

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Can you copy/paste that output here for review?

                                  It sounds like that's the output from the wrong console. The last thing you see on both consoles are interface state changes. So you wold see that if you used the memstick image or ISO instead of the memstick-serial image.

                                  R 2 Replies Last reply Reply Quote 0
                                  • R
                                    reynold @stephenw10
                                    last edited by

                                    @stephenw10 said in Big issue from 2.5.2 to 2.6. NIC stop working:

                                    Can you copy/paste that output here for review?

                                    It sounds like that's the output from the wrong console. The last thing you see on both consoles are interface state changes. So you wold see that if you used the memstick image or ISO instead of the memstick-serial image.

                                    ok i updated to 2.7.2 maybe i choosed bad iso.
                                    But i have the same issue
                                    When i try to start GUI via HTTP it stops responding until reboot

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                                    • R
                                      reynold @stephenw10
                                      last edited by

                                      @stephenw10
                                      Maybe psu issues?
                                      I noted that i need 12V 5A, but psu actually in use is 12 V 2.5A

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Unlikely to be a significnat power draw difference between 2.5.2 and 2.6/2.7.2 IMO. But that is pretty small for a device with 6 NICs.

                                        Try running a packet capture on that NIC and see if it's still seeing any packets incoming after it stops responding.

                                        I assume the console still responds after that?

                                        Other NICs still work?

                                        R 1 Reply Last reply Reply Quote 0
                                        • R
                                          reynold @stephenw10
                                          last edited by

                                          @stephenw10 yes console still works. How can i make packet capture? With Shell? I have never done It.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            https://docs.netgate.com/pfsense/en/latest/diagnostics/packetcapture/tcpdump.html

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