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    PFSense hangs on reboot

    Problems Installing or Upgrading pfSense Software
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    • K
      kitdavis
      last edited by

      I have pfSense running on a number of different pieces of hardware with no problems.  Today, however I ran into problems installing the 1.2.3 release on 3 machines.  In each case, the install works flawlessly, until the final reboot.  The processes and tasks are shut down and the reboot process starts.  The monitor reports "no signal" but the reboot never occurs.  A hard restart gets the system back up and running, but subsequent reboots hang.  I've disabled everything non essential in the bios with no change in behavior.  I did a quick unbuntu server install on one of the boxes and the reboot happens normally but as soon as I install pfSense the problem reappears.  Any ideas would be appreciated.

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      • J
        jan.gestre
        last edited by

        Have you tried disabling acpi?

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        • K
          kitdavis
          last edited by

          That was the first thing I thought of trying (after reading the forums).  Unfortunately the motherboard in all the machines is an intel serverboard S875-WP1-e which doesn't have any option to disable ACPI.  I'm pretty sure I have used this same board before in other builds without this problem.

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          • J
            jan.gestre
            last edited by

            @kitdavis:

            That was the first thing I thought of trying (after reading the forums).  Unfortunately the motherboard in all the machines is an intel serverboard S875-WP1-e which doesn't have any option to disable ACPI.   I'm pretty sure I have used this same board before in other builds without this problem.

            During the boot up sequence choose "Boot pfSense with ACPI disabled" instead of the default, I've a similar problem way back and I can't figure out why the boot sequence hangs, I'm not sure though if it's applicable in your case, anyways there's no harm in trying.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              try this before a reboot:

              sysctl -w hw.acpi.handle_reboot=1

              If the resulting reboot works, add:

              hw.acpi.handle_reboot="1"

              To /etc/sysctl.conf

              From acpi(4):

              hw.acpi.handle_reboot
                          Use the ACPI Reset Register capability to reboot the system.
                          Default is 0, use legacy reboot support.  Some newer systems
                          require use of this register, while some only work with legacy
                          rebooting support.

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              • K
                kitdavis
                last edited by

                hw.acpi.handle_reboot=1 does not work, but booting with ACPI disabled does - so the easy solution is to figure out how to disable ACPI in the boot up process by default.  (although this seems a bit like a kludge)

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  ACPI can be disabled as follows:
                  http://doc.pfsense.org/index.php/Disable_ACPI

                  It is a bit kludge, but on some systems it is necessary.

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                  • K
                    kitdavis
                    last edited by

                    Found the setting in the book - making changes in /boot/device.hints  I will try this and report back.

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                    • K
                      kitdavis
                      last edited by

                      Disabling ACPI in the device.hints file works.  Thanks to all for the help on this.

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