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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F Offline
      firebox
      last edited by

      I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

      1 Reply Last reply Reply Quote 0
      • I Offline
        igorek24
        last edited by

        I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

        2.2 has change default speed. Default serial speed is now 115200 #3715

        I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

        random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

        I've been playing with BIOS options for hours now without any luck. Any ideas?

        Hardware:

        Watchguard x750e
        storage CF card
        BIOS: B8

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        • chpalmerC Offline
          chpalmer
          last edited by

          Start here

          https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

          Right at "Simply stop the boot"…

          Triggering snowflakes one by one..
          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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          • F Offline
            firebox
            last edited by

            Ill give it a try, still nothing on the upgraded box but black even on 115200, i tried before posting 9600, 19200 (INITIAL BIOS EDIT BAUD), and 115200

            I am using a HDD and not a CF card.

            1 Reply Last reply Reply Quote 0
            • F Offline
              firebox
              last edited by

              @igorek24:

              I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

              2.2 has change default speed. Default serial speed is now 115200 #3715

              I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

              random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

              I've been playing with BIOS options for hours now without any luck. Any ideas?

              Hardware:

              Watchguard x750e
              storage CF card
              BIOS: B8

              Atleast you can see whats happening :)

              1 Reply Last reply Reply Quote 0
              • F Offline
                firebox
                last edited by

                Stuck on this:

                cpu0 on motherboard
                est0: <enhanced speedstep="" frequency="" control="">on cpu0
                est: CPU supports Enhanced Speedstep, but is not recognized.
                est: cpu_vendor GenuineIntel, msr 612102906001029
                device_attach: est0 attach returned 6
                p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
                pmtimer0 on isa0
                gpioapu0: Environment returned (null)

                Fatal trap 12: page fault while in kernel mode
                cpuid = 0; apic id = 00
                fault virtual address  = 0x0
                fault code              = supervisor read, page not present
                instruction pointer    = 0x20:0xc0da8cf0
                stack pointer          = 0x28:0xc2420c28
                frame pointer          = 0x28:0xc2420c34
                code segment            = base 0x0, limit 0xfffff, type 0x1b
                                        = DPL 0, pres 1, def32 1, gran 1
                processor eflags        = interrupt enabled, resume, IOPL = 0
                current process        = 0 (swapper)
                [ thread pid 0 tid 100000 ]
                Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
                db></cpu></enhanced>

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                • F Offline
                  firebox
                  last edited by

                  Tried switching the kernel at boot and that does not work at all

                  1 Reply Last reply Reply Quote 0
                  • F Offline
                    firebox
                    last edited by

                    Tracing pid 0 tid 100000 td 0xc209d460
                    strncmp(0,c13a8aed,3,c2420c54,8c,…) at strncmp+0x20/frame 0xc2420c34
                    gpioapu_probe(c7966400,c77d9858,c1df84e4,c796643c,0,...) at gpioapu_probe+0x4e/frame 0xc2420c6c
                    device_probe_child(c791be00,c7966400,0,0,0,...) at device_probe_child+0x181/frame 0xc2420ca4
                    device_probe(c7966400,c7966400,c2420d24,c0c81c52,c7966400,...) at device_probe+0x41/frame 0xc2420cc8
                    device_probe_and_attach(c7966400,c1e0020c,0,c1df8460,c75ea640,...) at device_probe_and_attach+0x12/frame 0xc2420cd8
                    isa_probe_children(c791be00) at isa_probe_children+0x112/frame 0xc2420d24
                    configure(0,0,2,0,c15f4784,...) at configure+0x1b/frame 0xc2420d30
                    mi_startup() at mi_startup+0xe7/frame 0xc2420d58
                    begin() at begin+0x2c
                    db>

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                    • chpalmerC Offline
                      chpalmer
                      last edited by

                      What bios are you running?

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Have a read through this thread. Identical issue:
                        https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                        Steve

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                        • F Offline
                          firebox
                          last edited by

                          @stephenw10:

                          Have a read through this thread. Identical issue:
                          https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                          Steve

                          ill give it a try, now only if I could see what the upgrade did instead of having to fix this new install

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            igorek24
                            last edited by

                            @chpalmer:

                            Start here

                            https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

                            Right at "Simply stop the boot"…

                            Worked for me. Thanks.

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              firebox
                              last edited by

                              Tried this and no go, same error, same screen, same traceback info:

                              set vfs.root.mountfrom=ufs:/dev/ad0s1a
                              set hw.ata.ata_dma="1"

                              My HDD is primary and never was slave. BIOS is award BIOS v6

                              I do have the HW to flash BIOS chips directly and via CF card

                              The one I am working on is a new install not an upgrade.

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                              • T Offline
                                TieT
                                last edited by

                                Hi firebox,

                                I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                                Stephen already posted the link  ;)

                                it should be empty.
                                Also what bios are you using B6 ?
                                I suggest flashing it to B8 and set the HD to auto

                                greetz

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  firebox
                                  last edited by

                                  @TieT:

                                  Hi firebox,

                                  I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                                  Stephen already posted the link  ;)

                                  it should be empty.
                                  Also what bios are you using B6 ?
                                  I suggest flashing it to B8 and set the HD to auto

                                  greetz

                                  Ill get the boot conf tonight. I flashed the latest BIOS to the firebox, the one where you dont have to alter the HDD settings to have the system detect the HDD. I dont know what version it is

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                                  • F Offline
                                    firebox
                                    last edited by

                                    Found the newer BIOS, my file was called ESERM, ill flash XEBIOS_8.BIN tonight. Anyone try this BIOS yet? XEBIOS_81.BIN

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                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      @firebox:

                                      my file was called ESERM

                                      What file is that? Where did you get it from?

                                      Steve

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                                      • T Offline
                                        TieT
                                        last edited by

                                        @stephenw10:

                                        @firebox:

                                        my file was called ESERM

                                        What file is that? Where did you get it from?

                                        Steve

                                        Yeah, that doesn't sound right !
                                        anyway the XEBIOS_8.BIN is the correct one  ;)

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                                        • W Offline
                                          Whitey436
                                          last edited by

                                          I see a XEBIOS_8.BIN and XEBIOS_81.BIN file out there.

                                          Whats the difference?  I have x8500e and x5500e FBs.

                                          Thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            TieT
                                            last edited by

                                            I think you can use the XEBIOS_81.bin bios, but stephen is the person who can tell you exactly what the difference is.

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