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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F Offline
      firebox
      last edited by

      @igorek24:

      I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

      2.2 has change default speed. Default serial speed is now 115200 #3715

      I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

      random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

      I've been playing with BIOS options for hours now without any luck. Any ideas?

      Hardware:

      Watchguard x750e
      storage CF card
      BIOS: B8

      Atleast you can see whats happening :)

      1 Reply Last reply Reply Quote 0
      • F Offline
        firebox
        last edited by

        Stuck on this:

        cpu0 on motherboard
        est0: <enhanced speedstep="" frequency="" control="">on cpu0
        est: CPU supports Enhanced Speedstep, but is not recognized.
        est: cpu_vendor GenuineIntel, msr 612102906001029
        device_attach: est0 attach returned 6
        p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
        pmtimer0 on isa0
        gpioapu0: Environment returned (null)

        Fatal trap 12: page fault while in kernel mode
        cpuid = 0; apic id = 00
        fault virtual address  = 0x0
        fault code              = supervisor read, page not present
        instruction pointer    = 0x20:0xc0da8cf0
        stack pointer          = 0x28:0xc2420c28
        frame pointer          = 0x28:0xc2420c34
        code segment            = base 0x0, limit 0xfffff, type 0x1b
                                = DPL 0, pres 1, def32 1, gran 1
        processor eflags        = interrupt enabled, resume, IOPL = 0
        current process        = 0 (swapper)
        [ thread pid 0 tid 100000 ]
        Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
        db></cpu></enhanced>

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        • F Offline
          firebox
          last edited by

          Tried switching the kernel at boot and that does not work at all

          1 Reply Last reply Reply Quote 0
          • F Offline
            firebox
            last edited by

            Tracing pid 0 tid 100000 td 0xc209d460
            strncmp(0,c13a8aed,3,c2420c54,8c,…) at strncmp+0x20/frame 0xc2420c34
            gpioapu_probe(c7966400,c77d9858,c1df84e4,c796643c,0,...) at gpioapu_probe+0x4e/frame 0xc2420c6c
            device_probe_child(c791be00,c7966400,0,0,0,...) at device_probe_child+0x181/frame 0xc2420ca4
            device_probe(c7966400,c7966400,c2420d24,c0c81c52,c7966400,...) at device_probe+0x41/frame 0xc2420cc8
            device_probe_and_attach(c7966400,c1e0020c,0,c1df8460,c75ea640,...) at device_probe_and_attach+0x12/frame 0xc2420cd8
            isa_probe_children(c791be00) at isa_probe_children+0x112/frame 0xc2420d24
            configure(0,0,2,0,c15f4784,...) at configure+0x1b/frame 0xc2420d30
            mi_startup() at mi_startup+0xe7/frame 0xc2420d58
            begin() at begin+0x2c
            db>

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            • chpalmerC Offline
              chpalmer
              last edited by

              What bios are you running?

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Have a read through this thread. Identical issue:
                https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                Steve

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                • F Offline
                  firebox
                  last edited by

                  @stephenw10:

                  Have a read through this thread. Identical issue:
                  https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                  Steve

                  ill give it a try, now only if I could see what the upgrade did instead of having to fix this new install

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    igorek24
                    last edited by

                    @chpalmer:

                    Start here

                    https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

                    Right at "Simply stop the boot"…

                    Worked for me. Thanks.

                    1 Reply Last reply Reply Quote 0
                    • F Offline
                      firebox
                      last edited by

                      Tried this and no go, same error, same screen, same traceback info:

                      set vfs.root.mountfrom=ufs:/dev/ad0s1a
                      set hw.ata.ata_dma="1"

                      My HDD is primary and never was slave. BIOS is award BIOS v6

                      I do have the HW to flash BIOS chips directly and via CF card

                      The one I am working on is a new install not an upgrade.

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                      • T Offline
                        TieT
                        last edited by

                        Hi firebox,

                        I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                        Stephen already posted the link  ;)

                        it should be empty.
                        Also what bios are you using B6 ?
                        I suggest flashing it to B8 and set the HD to auto

                        greetz

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          firebox
                          last edited by

                          @TieT:

                          Hi firebox,

                          I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                          Stephen already posted the link  ;)

                          it should be empty.
                          Also what bios are you using B6 ?
                          I suggest flashing it to B8 and set the HD to auto

                          greetz

                          Ill get the boot conf tonight. I flashed the latest BIOS to the firebox, the one where you dont have to alter the HDD settings to have the system detect the HDD. I dont know what version it is

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                          • F Offline
                            firebox
                            last edited by

                            Found the newer BIOS, my file was called ESERM, ill flash XEBIOS_8.BIN tonight. Anyone try this BIOS yet? XEBIOS_81.BIN

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                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              @firebox:

                              my file was called ESERM

                              What file is that? Where did you get it from?

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                TieT
                                last edited by

                                @stephenw10:

                                @firebox:

                                my file was called ESERM

                                What file is that? Where did you get it from?

                                Steve

                                Yeah, that doesn't sound right !
                                anyway the XEBIOS_8.BIN is the correct one  ;)

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                                • W Offline
                                  Whitey436
                                  last edited by

                                  I see a XEBIOS_8.BIN and XEBIOS_81.BIN file out there.

                                  Whats the difference?  I have x8500e and x5500e FBs.

                                  Thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    TieT
                                    last edited by

                                    I think you can use the XEBIOS_81.bin bios, but stephen is the person who can tell you exactly what the difference is.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      I forgot to enable the ACPI menu in the bios on version 8. Enabling it didn't seem to justify an entire version jump so I added a .1.
                                      Although in the boot screen I think it says 0.81 any way.  ::)

                                      Versions 1-7, many of which never made it beyond my test box, were based on the code extracted from the x750e (and similar) models. Verison 8 was from code extracted from the SSL model which is equivalent to the X550e in hardware terms but crucially boots from a HD rather than CF.

                                      XEBIOS_81.BIN is the file to use. I didn't link to it for a while because not that many people had tested it but I've yet to here any bad reports so it should be considered the default option at this point.

                                      Steve

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                                      • F Offline
                                        firebox
                                        last edited by

                                        Flashed XEBIOS_8.BIN,

                                        (E17HDD) MOD V0.8 console on com1 115200. Stephenw10 10/12/13

                                        hit ESC during boot to get the loader prompt and entered:

                                        set vfs.root.mountfrom=ufs:/dev/ad0s1a
                                        set hw.ata.ata_dma="1"

                                        Then entered boot and enter to start the boot up.

                                        I still get after the above:

                                        cpu0 on motherboard
                                        est0: <enhanced speedstep="" frequency="" control="">on cpu0
                                        est: CPU supports Enhanced Speedstep, but is not recognized.
                                        est: cpu_vendor GenuineIntel, msr 612102906001029
                                        device_attach: est0 attach returned 6
                                        p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
                                        pmtimer0 on isa0
                                        gpioapu0: Environment returned (null)

                                        Fatal trap 12: page fault while in kernel mode
                                        cpuid = 0; apic id = 00
                                        fault virtual address  = 0x0
                                        fault code              = supervisor read, page not present
                                        instruction pointer    = 0x20:0xc0da8cf0
                                        stack pointer          = 0x28:0xc2420c28
                                        frame pointer          = 0x28:0xc2420c34
                                        code segment            = base 0x0, limit 0xfffff, type 0x1b
                                                                = DPL 0, pres 1, def32 1, gran 1
                                        processor eflags        = interrupt enabled, resume, IOPL = 0
                                        current process        = 0 (swapper)
                                        [ thread pid 0 tid 100000 ]
                                        Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
                                        db></cpu></enhanced>

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          firebox
                                          last edited by

                                          I am adding the 81 BIOS to my flash card now and will flash that then enter:

                                          set vfs.root.mountfrom=ufs:/dev/ad0s1a
                                          set hw.ata.ata_dma="1"

                                          Then enter boot and enter to start the boot up.

                                          What am I doing wrong here?

                                          1 Reply Last reply Reply Quote 0
                                          • F Offline
                                            firebox
                                            last edited by

                                            I found some other boot.config files, but while in the loader prompt i cant find a boot.config.local

                                            loader_conf_files="/boot/device.hints /boot/loader.conf /boot/loader.conf.local"

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