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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • chpalmerC Offline
      chpalmer
      last edited by

      Start here

      https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

      Right at "Simply stop the boot"…

      Triggering snowflakes one by one..
      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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      • F Offline
        firebox
        last edited by

        Ill give it a try, still nothing on the upgraded box but black even on 115200, i tried before posting 9600, 19200 (INITIAL BIOS EDIT BAUD), and 115200

        I am using a HDD and not a CF card.

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        • F Offline
          firebox
          last edited by

          @igorek24:

          I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

          2.2 has change default speed. Default serial speed is now 115200 #3715

          I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

          random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

          I've been playing with BIOS options for hours now without any luck. Any ideas?

          Hardware:

          Watchguard x750e
          storage CF card
          BIOS: B8

          Atleast you can see whats happening :)

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          • F Offline
            firebox
            last edited by

            Stuck on this:

            cpu0 on motherboard
            est0: <enhanced speedstep="" frequency="" control="">on cpu0
            est: CPU supports Enhanced Speedstep, but is not recognized.
            est: cpu_vendor GenuineIntel, msr 612102906001029
            device_attach: est0 attach returned 6
            p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
            pmtimer0 on isa0
            gpioapu0: Environment returned (null)

            Fatal trap 12: page fault while in kernel mode
            cpuid = 0; apic id = 00
            fault virtual address  = 0x0
            fault code              = supervisor read, page not present
            instruction pointer    = 0x20:0xc0da8cf0
            stack pointer          = 0x28:0xc2420c28
            frame pointer          = 0x28:0xc2420c34
            code segment            = base 0x0, limit 0xfffff, type 0x1b
                                    = DPL 0, pres 1, def32 1, gran 1
            processor eflags        = interrupt enabled, resume, IOPL = 0
            current process        = 0 (swapper)
            [ thread pid 0 tid 100000 ]
            Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
            db></cpu></enhanced>

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            • F Offline
              firebox
              last edited by

              Tried switching the kernel at boot and that does not work at all

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              • F Offline
                firebox
                last edited by

                Tracing pid 0 tid 100000 td 0xc209d460
                strncmp(0,c13a8aed,3,c2420c54,8c,…) at strncmp+0x20/frame 0xc2420c34
                gpioapu_probe(c7966400,c77d9858,c1df84e4,c796643c,0,...) at gpioapu_probe+0x4e/frame 0xc2420c6c
                device_probe_child(c791be00,c7966400,0,0,0,...) at device_probe_child+0x181/frame 0xc2420ca4
                device_probe(c7966400,c7966400,c2420d24,c0c81c52,c7966400,...) at device_probe+0x41/frame 0xc2420cc8
                device_probe_and_attach(c7966400,c1e0020c,0,c1df8460,c75ea640,...) at device_probe_and_attach+0x12/frame 0xc2420cd8
                isa_probe_children(c791be00) at isa_probe_children+0x112/frame 0xc2420d24
                configure(0,0,2,0,c15f4784,...) at configure+0x1b/frame 0xc2420d30
                mi_startup() at mi_startup+0xe7/frame 0xc2420d58
                begin() at begin+0x2c
                db>

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                • chpalmerC Offline
                  chpalmer
                  last edited by

                  What bios are you running?

                  Triggering snowflakes one by one..
                  Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Have a read through this thread. Identical issue:
                    https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                    Steve

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                    • F Offline
                      firebox
                      last edited by

                      @stephenw10:

                      Have a read through this thread. Identical issue:
                      https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                      Steve

                      ill give it a try, now only if I could see what the upgrade did instead of having to fix this new install

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                      • I Offline
                        igorek24
                        last edited by

                        @chpalmer:

                        Start here

                        https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

                        Right at "Simply stop the boot"…

                        Worked for me. Thanks.

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                        • F Offline
                          firebox
                          last edited by

                          Tried this and no go, same error, same screen, same traceback info:

                          set vfs.root.mountfrom=ufs:/dev/ad0s1a
                          set hw.ata.ata_dma="1"

                          My HDD is primary and never was slave. BIOS is award BIOS v6

                          I do have the HW to flash BIOS chips directly and via CF card

                          The one I am working on is a new install not an upgrade.

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                          • T Offline
                            TieT
                            last edited by

                            Hi firebox,

                            I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                            Stephen already posted the link  ;)

                            it should be empty.
                            Also what bios are you using B6 ?
                            I suggest flashing it to B8 and set the HD to auto

                            greetz

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                            • F Offline
                              firebox
                              last edited by

                              @TieT:

                              Hi firebox,

                              I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                              Stephen already posted the link  ;)

                              it should be empty.
                              Also what bios are you using B6 ?
                              I suggest flashing it to B8 and set the HD to auto

                              greetz

                              Ill get the boot conf tonight. I flashed the latest BIOS to the firebox, the one where you dont have to alter the HDD settings to have the system detect the HDD. I dont know what version it is

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                              • F Offline
                                firebox
                                last edited by

                                Found the newer BIOS, my file was called ESERM, ill flash XEBIOS_8.BIN tonight. Anyone try this BIOS yet? XEBIOS_81.BIN

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                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  @firebox:

                                  my file was called ESERM

                                  What file is that? Where did you get it from?

                                  Steve

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                                  • T Offline
                                    TieT
                                    last edited by

                                    @stephenw10:

                                    @firebox:

                                    my file was called ESERM

                                    What file is that? Where did you get it from?

                                    Steve

                                    Yeah, that doesn't sound right !
                                    anyway the XEBIOS_8.BIN is the correct one  ;)

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                                    • W Offline
                                      Whitey436
                                      last edited by

                                      I see a XEBIOS_8.BIN and XEBIOS_81.BIN file out there.

                                      Whats the difference?  I have x8500e and x5500e FBs.

                                      Thanks!

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                                      • T Offline
                                        TieT
                                        last edited by

                                        I think you can use the XEBIOS_81.bin bios, but stephen is the person who can tell you exactly what the difference is.

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                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          I forgot to enable the ACPI menu in the bios on version 8. Enabling it didn't seem to justify an entire version jump so I added a .1.
                                          Although in the boot screen I think it says 0.81 any way.  ::)

                                          Versions 1-7, many of which never made it beyond my test box, were based on the code extracted from the x750e (and similar) models. Verison 8 was from code extracted from the SSL model which is equivalent to the X550e in hardware terms but crucially boots from a HD rather than CF.

                                          XEBIOS_81.BIN is the file to use. I didn't link to it for a while because not that many people had tested it but I've yet to here any bad reports so it should be considered the default option at this point.

                                          Steve

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                                          • F Offline
                                            firebox
                                            last edited by

                                            Flashed XEBIOS_8.BIN,

                                            (E17HDD) MOD V0.8 console on com1 115200. Stephenw10 10/12/13

                                            hit ESC during boot to get the loader prompt and entered:

                                            set vfs.root.mountfrom=ufs:/dev/ad0s1a
                                            set hw.ata.ata_dma="1"

                                            Then entered boot and enter to start the boot up.

                                            I still get after the above:

                                            cpu0 on motherboard
                                            est0: <enhanced speedstep="" frequency="" control="">on cpu0
                                            est: CPU supports Enhanced Speedstep, but is not recognized.
                                            est: cpu_vendor GenuineIntel, msr 612102906001029
                                            device_attach: est0 attach returned 6
                                            p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
                                            pmtimer0 on isa0
                                            gpioapu0: Environment returned (null)

                                            Fatal trap 12: page fault while in kernel mode
                                            cpuid = 0; apic id = 00
                                            fault virtual address  = 0x0
                                            fault code              = supervisor read, page not present
                                            instruction pointer    = 0x20:0xc0da8cf0
                                            stack pointer          = 0x28:0xc2420c28
                                            frame pointer          = 0x28:0xc2420c34
                                            code segment            = base 0x0, limit 0xfffff, type 0x1b
                                                                    = DPL 0, pres 1, def32 1, gran 1
                                            processor eflags        = interrupt enabled, resume, IOPL = 0
                                            current process        = 0 (swapper)
                                            [ thread pid 0 tid 100000 ]
                                            Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
                                            db></cpu></enhanced>

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