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    Firebox x1250e crash after upgrading

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • I Offline
      igorek24
      last edited by

      I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

      2.2 has change default speed. Default serial speed is now 115200 #3715

      I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

      random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

      I've been playing with BIOS options for hours now without any luck. Any ideas?

      Hardware:

      Watchguard x750e
      storage CF card
      BIOS: B8

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      • chpalmerC Offline
        chpalmer
        last edited by

        Start here

        https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

        Right at "Simply stop the boot"…

        Triggering snowflakes one by one..
        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

        1 Reply Last reply Reply Quote 0
        • F Offline
          firebox
          last edited by

          Ill give it a try, still nothing on the upgraded box but black even on 115200, i tried before posting 9600, 19200 (INITIAL BIOS EDIT BAUD), and 115200

          I am using a HDD and not a CF card.

          1 Reply Last reply Reply Quote 0
          • F Offline
            firebox
            last edited by

            @igorek24:

            I did an auto upgrade on my x1250e and now I cant even get a console to see whats happening. I get a black screen after the BIOS does its thing. Anyone have a successful upgrade on any watchguard firebox x750e and up?

            2.2 has change default speed. Default serial speed is now 115200 #3715

            I have a same problem (well, almost). After upgrading my x750e, I couldn't boot anymore. When I connect with the serial cable, I can see that it gets stock at:

            random: unblocking device.
ada0 at ata0 bus 0 scbus0 target 0 lun 0
ada0: <runcore 20091009="" 32g-c="" ssd="">ATA-0 device
ada0: Serial Number 20090410 02240168
ada0: 66.700MB/s transfers (UDMA4, PIO 512bytes)
ada0: 30535MB (62537328 512 byte sectors: 16H 63S/T 62041C)
ada0: Previously was known as ad0
Timecounter "TSC" frequency 1300072808 Hz quality 800
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command
(ada0:ata0:0:0:0): READ_DMA. ACB: c8 00 6e 3e ba 43 00 00 00 00 01 00
(ada0:ata0:0:0:0): CAM status: Command timeout
(ada0:ata0:0:0:0): Retrying command</runcore>

            I've been playing with BIOS options for hours now without any luck. Any ideas?

            Hardware:

            Watchguard x750e
            storage CF card
            BIOS: B8

            Atleast you can see whats happening :)

            1 Reply Last reply Reply Quote 0
            • F Offline
              firebox
              last edited by

              Stuck on this:

              cpu0 on motherboard
              est0: <enhanced speedstep="" frequency="" control="">on cpu0
              est: CPU supports Enhanced Speedstep, but is not recognized.
              est: cpu_vendor GenuineIntel, msr 612102906001029
              device_attach: est0 attach returned 6
              p4tcc0: <cpu frequency="" thermal="" control="">on cpu0
              pmtimer0 on isa0
              gpioapu0: Environment returned (null)

              Fatal trap 12: page fault while in kernel mode
              cpuid = 0; apic id = 00
              fault virtual address  = 0x0
              fault code              = supervisor read, page not present
              instruction pointer    = 0x20:0xc0da8cf0
              stack pointer          = 0x28:0xc2420c28
              frame pointer          = 0x28:0xc2420c34
              code segment            = base 0x0, limit 0xfffff, type 0x1b
                                      = DPL 0, pres 1, def32 1, gran 1
              processor eflags        = interrupt enabled, resume, IOPL = 0
              current process        = 0 (swapper)
              [ thread pid 0 tid 100000 ]
              Stopped at      strncmp+0x20:  movzbl  0(%esi),%ebx
              db></cpu></enhanced>

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              • F Offline
                firebox
                last edited by

                Tried switching the kernel at boot and that does not work at all

                1 Reply Last reply Reply Quote 0
                • F Offline
                  firebox
                  last edited by

                  Tracing pid 0 tid 100000 td 0xc209d460
                  strncmp(0,c13a8aed,3,c2420c54,8c,…) at strncmp+0x20/frame 0xc2420c34
                  gpioapu_probe(c7966400,c77d9858,c1df84e4,c796643c,0,...) at gpioapu_probe+0x4e/frame 0xc2420c6c
                  device_probe_child(c791be00,c7966400,0,0,0,...) at device_probe_child+0x181/frame 0xc2420ca4
                  device_probe(c7966400,c7966400,c2420d24,c0c81c52,c7966400,...) at device_probe+0x41/frame 0xc2420cc8
                  device_probe_and_attach(c7966400,c1e0020c,0,c1df8460,c75ea640,...) at device_probe_and_attach+0x12/frame 0xc2420cd8
                  isa_probe_children(c791be00) at isa_probe_children+0x112/frame 0xc2420d24
                  configure(0,0,2,0,c15f4784,...) at configure+0x1b/frame 0xc2420d30
                  mi_startup() at mi_startup+0xe7/frame 0xc2420d58
                  begin() at begin+0x2c
                  db>

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                  • chpalmerC Offline
                    chpalmer
                    last edited by

                    What bios are you running?

                    Triggering snowflakes one by one..
                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Have a read through this thread. Identical issue:
                      https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        firebox
                        last edited by

                        @stephenw10:

                        Have a read through this thread. Identical issue:
                        https://forum.pfsense.org/index.php?topic=85930.msg479775#msg479775

                        Steve

                        ill give it a try, now only if I could see what the upgrade did instead of having to fix this new install

                        1 Reply Last reply Reply Quote 0
                        • I Offline
                          igorek24
                          last edited by

                          @chpalmer:

                          Start here

                          https://forum.pfsense.org/index.php?topic=87312.msg479454#msg479454

                          Right at "Simply stop the boot"…

                          Worked for me. Thanks.

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            firebox
                            last edited by

                            Tried this and no go, same error, same screen, same traceback info:

                            set vfs.root.mountfrom=ufs:/dev/ad0s1a
                            set hw.ata.ata_dma="1"

                            My HDD is primary and never was slave. BIOS is award BIOS v6

                            I do have the HW to flash BIOS chips directly and via CF card

                            The one I am working on is a new install not an upgrade.

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              TieT
                              last edited by

                              Hi firebox,

                              I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                              Stephen already posted the link  ;)

                              it should be empty.
                              Also what bios are you using B6 ?
                              I suggest flashing it to B8 and set the HD to auto

                              greetz

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                firebox
                                last edited by

                                @TieT:

                                Hi firebox,

                                I had the same problem (0xc0da8cf0) , can you post your boot.config.local please ?
                                Stephen already posted the link  ;)

                                it should be empty.
                                Also what bios are you using B6 ?
                                I suggest flashing it to B8 and set the HD to auto

                                greetz

                                Ill get the boot conf tonight. I flashed the latest BIOS to the firebox, the one where you dont have to alter the HDD settings to have the system detect the HDD. I dont know what version it is

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                                • F Offline
                                  firebox
                                  last edited by

                                  Found the newer BIOS, my file was called ESERM, ill flash XEBIOS_8.BIN tonight. Anyone try this BIOS yet? XEBIOS_81.BIN

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    @firebox:

                                    my file was called ESERM

                                    What file is that? Where did you get it from?

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      TieT
                                      last edited by

                                      @stephenw10:

                                      @firebox:

                                      my file was called ESERM

                                      What file is that? Where did you get it from?

                                      Steve

                                      Yeah, that doesn't sound right !
                                      anyway the XEBIOS_8.BIN is the correct one  ;)

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                                      • W Offline
                                        Whitey436
                                        last edited by

                                        I see a XEBIOS_8.BIN and XEBIOS_81.BIN file out there.

                                        Whats the difference?  I have x8500e and x5500e FBs.

                                        Thanks!

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          TieT
                                          last edited by

                                          I think you can use the XEBIOS_81.bin bios, but stephen is the person who can tell you exactly what the difference is.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            I forgot to enable the ACPI menu in the bios on version 8. Enabling it didn't seem to justify an entire version jump so I added a .1.
                                            Although in the boot screen I think it says 0.81 any way.  ::)

                                            Versions 1-7, many of which never made it beyond my test box, were based on the code extracted from the x750e (and similar) models. Verison 8 was from code extracted from the SSL model which is equivalent to the X550e in hardware terms but crucially boots from a HD rather than CF.

                                            XEBIOS_81.BIN is the file to use. I didn't link to it for a while because not that many people had tested it but I've yet to here any bad reports so it should be considered the default option at this point.

                                            Steve

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