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    Pfsense won't recognize network card

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    • F
      firefox
      last edited by

      I am trying to install pfsense On a Computer

      The installation identifies only one network card
      One card is on the motherboard
      And a second card is attached to the slot on the motherboard
      The installation identifies the external card (rl0)
      The internal card works

      I tried the installation of pfsense 2.2.4
      And of pfsense 2.4.0

      20171017_142431.jpg
      20171017_142431.jpg_thumb

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        @firefox:

        The installation identifies only one network card
        One card is on the motherboard
        And a second card is attached to the slot on the motherboard
        The installation identifies the external card (rl0)
        The internal card works

        :o
        Great !
        The installation identifies the external card - as we saw the Reaktek (beurk) card.
        Added to that : The internal (other !) card works !

        Syntax error ….....

        edit : why the image ? Check the dmesg log first yourself and check if FreeBSD recognizes the other card as it did with the realteak card.
        If not .... well ....

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • F
          firefox
          last edited by

          Great !
          The installation identifies the external card - as we saw the Reaktek (beurk) card.
          Added to that : The internal (other !) card works !

          Syntax error ….....

          What do you mean Syntax error ?
          The installation identifies the external card
          But nothing is attached to it (A network cable is not connected to it)

          The installation does not recognize the internal card
          But it works properly (there is internet access through this card - I checked with an operating system installed on another hard disk)

          Hope this is clearer

          why the image ?

          See what I see Maybe it will help

          Check the dmesg log first yourself and check if FreeBSD recognizes the other card as it did with the realteak card.
          If not …. well ....

          how do i do that ?
          where can i find that file ?

          1 Reply Last reply Reply Quote 0
          • F
            firefox
            last edited by

            how can i make this work ?

            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              pfsense 2.4.0 not detecting on board NIC

              The installation detecting only one network card

              One NIC is on the motherboard

              And a second NIC is attached to the slot on the motherboard

              The installation identifies the external NIC (rl0)

              both NIC work in windows or linux

              how do i make this work

              there is a post in General Questions forum
              https://forum.pfsense.org/index.php?topic=138268.0

              1 Reply Last reply Reply Quote 0
              • ?
                Guest
                last edited by

                how can i make this work ?

                At first it´ll be nice for us all to know exactly as you can provide us with it, the following numbers;
                Vendor/model/model number of any inserted NIC. If they are well known supported we must search on what
                is to do or plain going on, but if this card will be not supported we all doing guess work then with any chance
                to get it working. Please tell us first the vendor, model and model number of this cards, as an example;
                Intel i210 & i354

                • Intel (Vendor)
                • ixxx (i series or model)
                • 21x or 35x (model numbers)
                1 Reply Last reply Reply Quote 0
                • ?
                  Guest
                  last edited by

                  pfsense 2.4.0 not detecting on board NIC

                  Again, would you please so friendly and tell us first what card is soldered on the mainboard,
                  likes Intel i210 or Intel i354. How more information you are providing us, how more or fast
                  help you will be able to get out of the forum.

                  1 Reply Last reply Reply Quote 0
                  • F
                    firefox
                    last edited by

                    Thanks

                    this is the NIC
                    broadcom netlink ™ gigabit ethernet
                    I think it belongs to this network card
                    intel (r) 82566dm gigabit network connection

                    I've included a screenshot of the Device Manager window

                    nic.png
                    nic.png_thumb

                    1 Reply Last reply Reply Quote 0
                    • F
                      firefox
                      last edited by

                      Thanks

                      this is the NIC
                      broadcom netlink ™ gigabit ethernet
                      I think it belongs to this network card
                      intel (r) 82566dm gigabit network connection

                      I've included a screenshot of the Device Manager window

                      nic.png
                      nic.png_thumb

                      1 Reply Last reply Reply Quote 0
                      • K
                        kpa
                        last edited by

                        You have a realtek 8139 card and then an unidentified Broadcom card that has absolutely nothing to do with Intel cards. We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

                        (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

                        1 Reply Last reply Reply Quote 0
                        • F
                          firefox
                          last edited by

                          We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

                          I will upload the computer with a Linux boot disk
                          There is the lshw program Hope it will give the details on this card

                          (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

                          Thanks
                          I did not know where to continue

                          1 Reply Last reply Reply Quote 0
                          • F
                            firefox
                            last edited by

                            Here 's the output of lshw

                            WARNING: you should run this program as super-user.
                            ubuntu                    
                                description: Computer
                                width: 32 bits
                              *-core
                                   description: Motherboard
                                   physical id: 0
                                 *-memory
                                      description: System memory
                                      physical id: 0
                                      size: 3826MiB
                                 *-cpu
                                      product: Intel(R) Pentium(R) D CPU 3.40GHz
                                      vendor: Intel Corp.
                                      physical id: 1
                                      bus info: cpu@0
                                      version: 15.6.5
                                      serial: 0000-0F65-0000-0000-0000-0000
                                      size: 1700MHz
                                      capacity: 1700MHz
                                      width: 64 bits
                                      capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est cid cx16 xtpr pdcm lahf_lm cpufreq
                                      configuration: id=1
                                    *-logicalcpu:0
                                         description: Logical CPU
                                         physical id: 1.1
                                         width: 64 bits
                                         capabilities: logical
                                    *-logicalcpu:1
                                         description: Logical CPU
                                         physical id: 1.2
                                         width: 64 bits
                                         capabilities: logical
                                 *-pci
                                      description: Host bridge
                                      product: 82Q963/Q965 Memory Controller Hub
                                      vendor: Intel Corporation
                                      physical id: 100
                                      bus info: pci@0000:00:00.0
                                      version: 02
                                      width: 32 bits
                                      clock: 33MHz
                                      configuration: driver=agpgart-intel
                                      resources: irq:0
                                    *-display
                                         description: VGA compatible controller
                                         product: 82Q963/Q965 Integrated Graphics Controller
                                         vendor: Intel Corporation
                                         physical id: 2
                                         bus info: pci@0000:00:02.0
                                         version: 02
                                         width: 64 bits
                                         clock: 33MHz
                                         capabilities: vga_controller bus_master cap_list rom
                                         configuration: driver=i915 latency=0
                                         resources: irq:42 memory:d0000000-d00fffff memory:c0000000-cfffffff ioport:30e0(size=8)
                                    *-usb:0
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB UHCI Controller #4
                                         vendor: Intel Corporation
                                         physical id: 1a
                                         bus info: pci@0000:00:1a.0
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: uhci bus_master
                                         configuration: driver=uhci_hcd latency=0
                                         resources: irq:16 ioport:3000(size=32)
                                    *-usb:1
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB2 EHCI Controller #2
                                         vendor: Intel Corporation
                                         physical id: 1a.7
                                         bus info: pci@0000:00:1a.7
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: ehci bus_master cap_list
                                         configuration: driver=ehci_hcd latency=0
                                         resources: irq:16 memory:d0504000-d05043ff
                                    *-multimedia
                                         description: Audio device
                                         product: 82801H (ICH8 Family) HD Audio Controller
                                         vendor: Intel Corporation
                                         physical id: 1b
                                         bus info: pci@0000:00:1b.0
                                         version: 02
                                         width: 64 bits
                                         clock: 33MHz
                                         capabilities: bus_master cap_list
                                         configuration: driver=snd_hda_intel latency=0
                                         resources: irq:43 memory:d0500000-d0503fff
                                    *-pci:0
                                         description: PCI bridge
                                         product: 82801H (ICH8 Family) PCI Express Port 1
                                         vendor: Intel Corporation
                                         physical id: 1c
                                         bus info: pci@0000:00:1c.0
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: pci normal_decode bus_master cap_list
                                         configuration: driver=pcieport
                                         resources: irq:40 ioport:5000(size=4096) memory:d0800000-d09fffff ioport:d0a00000(size=2097152)
                                    *-pci:1
                                         description: PCI bridge
                                         product: 82801H (ICH8 Family) PCI Express Port 5
                                         vendor: Intel Corporation
                                         physical id: 1c.4
                                         bus info: pci@0000:00:1c.4
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: pci normal_decode bus_master cap_list
                                         configuration: driver=pcieport
                                         resources: irq:41 ioport:2000(size=4096) memory:d0100000-d01fffff ioport:d0600000(size=2097152)
                                     *-network
                                            description: Ethernet interface
                                            product: NetLink BCM5787 Gigabit Ethernet PCI Express
                                            vendor: Broadcom Corporation
                                            physical id: 0
                                            bus info: pci@0000:03:00.0
                                            logical name: eth1
                                            version: 02
                                            serial: 00:1a:6b:61:40:94
                                            size: 100Mbit/s
                                            capacity: 1Gbit/s
                                            width: 64 bits
                                            clock: 33MHz
                                            capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                                            configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                                            resources: irq:44 memory:d0100000-d010ffff
                                    *-usb:2
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB UHCI Controller #1
                                         vendor: Intel Corporation
                                         physical id: 1d
                                         bus info: pci@0000:00:1d.0
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: uhci bus_master
                                         configuration: driver=uhci_hcd latency=0
                                         resources: irq:16 ioport:3020(size=32)
                                    *-usb:3
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB UHCI Controller #2
                                         vendor: Intel Corporation
                                         physical id: 1d.1
                                         bus info: pci@0000:00:1d.1
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: uhci bus_master
                                         configuration: driver=uhci_hcd latency=0
                                         resources: irq:17 ioport:3040(size=32)
                                    *-usb:4
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB UHCI Controller #3
                                         vendor: Intel Corporation
                                         physical id: 1d.2
                                         bus info: pci@0000:00:1d.2
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: uhci bus_master
                                         configuration: driver=uhci_hcd latency=0
                                         resources: irq:18 ioport:3060(size=32)
                                    *-usb:5
                                         description: USB controller
                                         product: 82801H (ICH8 Family) USB2 EHCI Controller #1
                                         vendor: Intel Corporation
                                         physical id: 1d.7
                                         bus info: pci@0000:00:1d.7
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: ehci bus_master cap_list
                                         configuration: driver=ehci_hcd latency=0
                                         resources: irq:16 memory:d0504400-d05047ff
                                    *-pci:2
                                         description: PCI bridge
                                         product: 82801 PCI Bridge
                                         vendor: Intel Corporation
                                         physical id: 1e
                                         bus info: pci@0000:00:1e.0
                                         version: f2
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: pci subtractive_decode bus_master cap_list
                                         resources: ioport:4000(size=4096) memory:d0200000-d02fffff ioport:d0300000(size=1048576)
                                       *-network
                                            description: Ethernet interface
                                            product: RTL-8139/8139C/8139C+
                                            vendor: Realtek Semiconductor Co., Ltd.
                                            physical id: 9
                                            bus info: pci@0000:0a:09.0
                                            logical name: eth0
                                            version: 10
                                            serial: 00:0b:2b:01:d3:7f
                                            size: 10Mbit/s
                                            capacity: 100Mbit/s
                                            width: 32 bits
                                            clock: 33MHz
                                            capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                                            configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
                                            resources: irq:21 ioport:4000(size=256) memory:d0200000-d02000ff memory:d0300000-d030ffff
                                    *-isa
                                         description: ISA bridge
                                         product: 82801HB/HR (ICH8/R) LPC Interface Controller
                                         vendor: Intel Corporation
                                         physical id: 1f
                                         bus info: pci@0000:00:1f.0
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         capabilities: isa bus_master cap_list
                                         configuration: latency=0
                                    *-ide:0
                                         description: IDE interface
                                         product: 82801H (ICH8 Family) 4 port SATA Controller [IDE mode]
                                         vendor: Intel Corporation
                                         physical id: 1f.2
                                         bus info: pci@0000:00:1f.2
                                         version: 02
                                         width: 32 bits
                                         clock: 66MHz
                                         capabilities: ide bus_master cap_list
                                         configuration: driver=ata_piix latency=0
                                         resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:30b0(size=16) ioport:30a0(size=16)
                                    *-serial UNCLAIMED
                                         description: SMBus
                                         product: 82801H (ICH8 Family) SMBus Controller
                                         vendor: Intel Corporation
                                         physical id: 1f.3
                                         bus info: pci@0000:00:1f.3
                                         version: 02
                                         width: 32 bits
                                         clock: 33MHz
                                         configuration: latency=0
                                         resources: memory:d0504800-d05048ff ioport:3080(size=32)
                                    *-ide:1
                                         description: IDE interface
                                         product: 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode]
                                         vendor: Intel Corporation
                                         physical id: 1f.5
                                         bus info: pci@0000:00:1f.5
                                         version: 02
                                         width: 32 bits
                                         clock: 66MHz
                                         capabilities: ide bus_master cap_list
                                         configuration: driver=ata_piix latency=0
                                         resources: irq:18 ioport:3410(size=8) ioport:3404(size=4) ioport:3408(size=8) ioport:3400(size=4) ioport:30d0(size=16) ioport:30c0(size=16)
                            

                            *-network
                                            description: Ethernet interface
                                            product: NetLink BCM5787 Gigabit Ethernet PCI Express
                                            vendor: Broadcom Corporation
                                            physical id: 0
                                            bus info: pci@0000:03:00.0
                                            logical name: eth1
                                            version: 02
                                            serial: 00:1a:6b:61:40:94
                                            size: 100Mbit/s
                                            capacity: 1Gbit/s
                                            width: 64 bits
                                            clock: 33MHz
                                            capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                                            configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                                            resources: irq:44 memory:d0100000-d010ffff

                            1 Reply Last reply Reply Quote 0
                            • K
                              kpa
                              last edited by

                              As far as I can see it should be supported by the bge(4) driver:

                              https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                              Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                              
                              dmesg | grep bge
                              
                              

                              Does that produce any output and what does it say?

                              1 Reply Last reply Reply Quote 0
                              • F
                                firefox
                                last edited by

                                @kpa:

                                As far as I can see it should be supported by the bge(4) driver:

                                https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                                Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                                
                                dmesg | grep bge
                                
                                

                                Does that produce any output and what does it say?

                                There is a lot of text so I took a screenshot

                                20171020_081711.jpg
                                20171020_081711.jpg_thumb

                                1 Reply Last reply Reply Quote 0
                                • K
                                  kpa
                                  last edited by

                                  That's not good, the chip is recognized by the driver but something causes the driver initialization to fail. Can you see if there are BIOS updates for your board?

                                  You can also see if this helps:

                                  https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    firefox
                                    last edited by

                                    i have the last bios update
                                    I did a bios update two days ago  after the computer bios was in French
                                    ן download the bios from here
                                    https://support.lenovo.com/il/en/downloads/migr-66068
                                    my computer is
                                    MT-M 8808-8HF
                                    S/N: LKLWHF9

                                    is it worth a try earlier BIOS ?

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      firefox
                                      last edited by

                                      updating
                                      I've updated to  earlier (2jjy47usa) BIOS
                                      (The last one is 2jjy49usa)
                                      and Same problem

                                      After searching Google I came across a post in the forum of pfsense (i have no link to it)
                                      There, it is said that sometimes when an external card is connected, the internal is disconnected
                                      I disconnected the external card (that is, I removed it from the computer)
                                      And I turned on the system
                                      Indeed now pfsense recognizes the internal card bge0

                                      The message did not say how to fix this situation

                                      after using linux boot cd and windows install
                                      both NIC work together
                                      only on pfsense they dont work together

                                      i try to find a jumper on the motherboard
                                      i did not see one

                                      is there a way to make both NIC work ?

                                      1 Reply Last reply Reply Quote 0
                                      • ?
                                        Guest
                                        last edited by

                                        Indeed now pfsense recognizes the internal card bge0

                                        Go to the BIOS and enable it would be my first try.

                                        1 Reply Last reply Reply Quote 0
                                        • F
                                          firefox
                                          last edited by

                                          It's already enabled

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                                          • K
                                            kpa
                                            last edited by

                                            My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                                            I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

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