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    Pfsense won't recognize network card

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    • F
      firefox
      last edited by

      Thanks

      this is the NIC
      broadcom netlink ™ gigabit ethernet
      I think it belongs to this network card
      intel (r) 82566dm gigabit network connection

      I've included a screenshot of the Device Manager window

      nic.png
      nic.png_thumb

      1 Reply Last reply Reply Quote 0
      • F
        firefox
        last edited by

        Thanks

        this is the NIC
        broadcom netlink ™ gigabit ethernet
        I think it belongs to this network card
        intel (r) 82566dm gigabit network connection

        I've included a screenshot of the Device Manager window

        nic.png
        nic.png_thumb

        1 Reply Last reply Reply Quote 0
        • K
          kpa
          last edited by

          You have a realtek 8139 card and then an unidentified Broadcom card that has absolutely nothing to do with Intel cards. We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

          (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

          1 Reply Last reply Reply Quote 0
          • F
            firefox
            last edited by

            We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

            I will upload the computer with a Linux boot disk
            There is the lshw program Hope it will give the details on this card

            (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

            Thanks
            I did not know where to continue

            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              Here 's the output of lshw

              WARNING: you should run this program as super-user.
              ubuntu                    
                  description: Computer
                  width: 32 bits
                *-core
                     description: Motherboard
                     physical id: 0
                   *-memory
                        description: System memory
                        physical id: 0
                        size: 3826MiB
                   *-cpu
                        product: Intel(R) Pentium(R) D CPU 3.40GHz
                        vendor: Intel Corp.
                        physical id: 1
                        bus info: cpu@0
                        version: 15.6.5
                        serial: 0000-0F65-0000-0000-0000-0000
                        size: 1700MHz
                        capacity: 1700MHz
                        width: 64 bits
                        capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est cid cx16 xtpr pdcm lahf_lm cpufreq
                        configuration: id=1
                      *-logicalcpu:0
                           description: Logical CPU
                           physical id: 1.1
                           width: 64 bits
                           capabilities: logical
                      *-logicalcpu:1
                           description: Logical CPU
                           physical id: 1.2
                           width: 64 bits
                           capabilities: logical
                   *-pci
                        description: Host bridge
                        product: 82Q963/Q965 Memory Controller Hub
                        vendor: Intel Corporation
                        physical id: 100
                        bus info: pci@0000:00:00.0
                        version: 02
                        width: 32 bits
                        clock: 33MHz
                        configuration: driver=agpgart-intel
                        resources: irq:0
                      *-display
                           description: VGA compatible controller
                           product: 82Q963/Q965 Integrated Graphics Controller
                           vendor: Intel Corporation
                           physical id: 2
                           bus info: pci@0000:00:02.0
                           version: 02
                           width: 64 bits
                           clock: 33MHz
                           capabilities: vga_controller bus_master cap_list rom
                           configuration: driver=i915 latency=0
                           resources: irq:42 memory:d0000000-d00fffff memory:c0000000-cfffffff ioport:30e0(size=8)
                      *-usb:0
                           description: USB controller
                           product: 82801H (ICH8 Family) USB UHCI Controller #4
                           vendor: Intel Corporation
                           physical id: 1a
                           bus info: pci@0000:00:1a.0
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: uhci bus_master
                           configuration: driver=uhci_hcd latency=0
                           resources: irq:16 ioport:3000(size=32)
                      *-usb:1
                           description: USB controller
                           product: 82801H (ICH8 Family) USB2 EHCI Controller #2
                           vendor: Intel Corporation
                           physical id: 1a.7
                           bus info: pci@0000:00:1a.7
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: ehci bus_master cap_list
                           configuration: driver=ehci_hcd latency=0
                           resources: irq:16 memory:d0504000-d05043ff
                      *-multimedia
                           description: Audio device
                           product: 82801H (ICH8 Family) HD Audio Controller
                           vendor: Intel Corporation
                           physical id: 1b
                           bus info: pci@0000:00:1b.0
                           version: 02
                           width: 64 bits
                           clock: 33MHz
                           capabilities: bus_master cap_list
                           configuration: driver=snd_hda_intel latency=0
                           resources: irq:43 memory:d0500000-d0503fff
                      *-pci:0
                           description: PCI bridge
                           product: 82801H (ICH8 Family) PCI Express Port 1
                           vendor: Intel Corporation
                           physical id: 1c
                           bus info: pci@0000:00:1c.0
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: pci normal_decode bus_master cap_list
                           configuration: driver=pcieport
                           resources: irq:40 ioport:5000(size=4096) memory:d0800000-d09fffff ioport:d0a00000(size=2097152)
                      *-pci:1
                           description: PCI bridge
                           product: 82801H (ICH8 Family) PCI Express Port 5
                           vendor: Intel Corporation
                           physical id: 1c.4
                           bus info: pci@0000:00:1c.4
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: pci normal_decode bus_master cap_list
                           configuration: driver=pcieport
                           resources: irq:41 ioport:2000(size=4096) memory:d0100000-d01fffff ioport:d0600000(size=2097152)
                       *-network
                              description: Ethernet interface
                              product: NetLink BCM5787 Gigabit Ethernet PCI Express
                              vendor: Broadcom Corporation
                              physical id: 0
                              bus info: pci@0000:03:00.0
                              logical name: eth1
                              version: 02
                              serial: 00:1a:6b:61:40:94
                              size: 100Mbit/s
                              capacity: 1Gbit/s
                              width: 64 bits
                              clock: 33MHz
                              capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                              configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                              resources: irq:44 memory:d0100000-d010ffff
                      *-usb:2
                           description: USB controller
                           product: 82801H (ICH8 Family) USB UHCI Controller #1
                           vendor: Intel Corporation
                           physical id: 1d
                           bus info: pci@0000:00:1d.0
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: uhci bus_master
                           configuration: driver=uhci_hcd latency=0
                           resources: irq:16 ioport:3020(size=32)
                      *-usb:3
                           description: USB controller
                           product: 82801H (ICH8 Family) USB UHCI Controller #2
                           vendor: Intel Corporation
                           physical id: 1d.1
                           bus info: pci@0000:00:1d.1
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: uhci bus_master
                           configuration: driver=uhci_hcd latency=0
                           resources: irq:17 ioport:3040(size=32)
                      *-usb:4
                           description: USB controller
                           product: 82801H (ICH8 Family) USB UHCI Controller #3
                           vendor: Intel Corporation
                           physical id: 1d.2
                           bus info: pci@0000:00:1d.2
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: uhci bus_master
                           configuration: driver=uhci_hcd latency=0
                           resources: irq:18 ioport:3060(size=32)
                      *-usb:5
                           description: USB controller
                           product: 82801H (ICH8 Family) USB2 EHCI Controller #1
                           vendor: Intel Corporation
                           physical id: 1d.7
                           bus info: pci@0000:00:1d.7
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: ehci bus_master cap_list
                           configuration: driver=ehci_hcd latency=0
                           resources: irq:16 memory:d0504400-d05047ff
                      *-pci:2
                           description: PCI bridge
                           product: 82801 PCI Bridge
                           vendor: Intel Corporation
                           physical id: 1e
                           bus info: pci@0000:00:1e.0
                           version: f2
                           width: 32 bits
                           clock: 33MHz
                           capabilities: pci subtractive_decode bus_master cap_list
                           resources: ioport:4000(size=4096) memory:d0200000-d02fffff ioport:d0300000(size=1048576)
                         *-network
                              description: Ethernet interface
                              product: RTL-8139/8139C/8139C+
                              vendor: Realtek Semiconductor Co., Ltd.
                              physical id: 9
                              bus info: pci@0000:0a:09.0
                              logical name: eth0
                              version: 10
                              serial: 00:0b:2b:01:d3:7f
                              size: 10Mbit/s
                              capacity: 100Mbit/s
                              width: 32 bits
                              clock: 33MHz
                              capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                              configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
                              resources: irq:21 ioport:4000(size=256) memory:d0200000-d02000ff memory:d0300000-d030ffff
                      *-isa
                           description: ISA bridge
                           product: 82801HB/HR (ICH8/R) LPC Interface Controller
                           vendor: Intel Corporation
                           physical id: 1f
                           bus info: pci@0000:00:1f.0
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           capabilities: isa bus_master cap_list
                           configuration: latency=0
                      *-ide:0
                           description: IDE interface
                           product: 82801H (ICH8 Family) 4 port SATA Controller [IDE mode]
                           vendor: Intel Corporation
                           physical id: 1f.2
                           bus info: pci@0000:00:1f.2
                           version: 02
                           width: 32 bits
                           clock: 66MHz
                           capabilities: ide bus_master cap_list
                           configuration: driver=ata_piix latency=0
                           resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:30b0(size=16) ioport:30a0(size=16)
                      *-serial UNCLAIMED
                           description: SMBus
                           product: 82801H (ICH8 Family) SMBus Controller
                           vendor: Intel Corporation
                           physical id: 1f.3
                           bus info: pci@0000:00:1f.3
                           version: 02
                           width: 32 bits
                           clock: 33MHz
                           configuration: latency=0
                           resources: memory:d0504800-d05048ff ioport:3080(size=32)
                      *-ide:1
                           description: IDE interface
                           product: 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode]
                           vendor: Intel Corporation
                           physical id: 1f.5
                           bus info: pci@0000:00:1f.5
                           version: 02
                           width: 32 bits
                           clock: 66MHz
                           capabilities: ide bus_master cap_list
                           configuration: driver=ata_piix latency=0
                           resources: irq:18 ioport:3410(size=8) ioport:3404(size=4) ioport:3408(size=8) ioport:3400(size=4) ioport:30d0(size=16) ioport:30c0(size=16)
              

              *-network
                              description: Ethernet interface
                              product: NetLink BCM5787 Gigabit Ethernet PCI Express
                              vendor: Broadcom Corporation
                              physical id: 0
                              bus info: pci@0000:03:00.0
                              logical name: eth1
                              version: 02
                              serial: 00:1a:6b:61:40:94
                              size: 100Mbit/s
                              capacity: 1Gbit/s
                              width: 64 bits
                              clock: 33MHz
                              capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                              configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                              resources: irq:44 memory:d0100000-d010ffff

              1 Reply Last reply Reply Quote 0
              • K
                kpa
                last edited by

                As far as I can see it should be supported by the bge(4) driver:

                https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                
                dmesg | grep bge
                
                

                Does that produce any output and what does it say?

                1 Reply Last reply Reply Quote 0
                • F
                  firefox
                  last edited by

                  @kpa:

                  As far as I can see it should be supported by the bge(4) driver:

                  https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                  Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                  
                  dmesg | grep bge
                  
                  

                  Does that produce any output and what does it say?

                  There is a lot of text so I took a screenshot

                  20171020_081711.jpg
                  20171020_081711.jpg_thumb

                  1 Reply Last reply Reply Quote 0
                  • K
                    kpa
                    last edited by

                    That's not good, the chip is recognized by the driver but something causes the driver initialization to fail. Can you see if there are BIOS updates for your board?

                    You can also see if this helps:

                    https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

                    1 Reply Last reply Reply Quote 0
                    • F
                      firefox
                      last edited by

                      i have the last bios update
                      I did a bios update two days ago  after the computer bios was in French
                      ן download the bios from here
                      https://support.lenovo.com/il/en/downloads/migr-66068
                      my computer is
                      MT-M 8808-8HF
                      S/N: LKLWHF9

                      is it worth a try earlier BIOS ?

                      1 Reply Last reply Reply Quote 0
                      • F
                        firefox
                        last edited by

                        updating
                        I've updated to  earlier (2jjy47usa) BIOS
                        (The last one is 2jjy49usa)
                        and Same problem

                        After searching Google I came across a post in the forum of pfsense (i have no link to it)
                        There, it is said that sometimes when an external card is connected, the internal is disconnected
                        I disconnected the external card (that is, I removed it from the computer)
                        And I turned on the system
                        Indeed now pfsense recognizes the internal card bge0

                        The message did not say how to fix this situation

                        after using linux boot cd and windows install
                        both NIC work together
                        only on pfsense they dont work together

                        i try to find a jumper on the motherboard
                        i did not see one

                        is there a way to make both NIC work ?

                        1 Reply Last reply Reply Quote 0
                        • ?
                          Guest
                          last edited by

                          Indeed now pfsense recognizes the internal card bge0

                          Go to the BIOS and enable it would be my first try.

                          1 Reply Last reply Reply Quote 0
                          • F
                            firefox
                            last edited by

                            It's already enabled

                            1 Reply Last reply Reply Quote 0
                            • K
                              kpa
                              last edited by

                              My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                              I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                                If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                                https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                                Steve

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  Guest
                                  last edited by

                                  "snip"```
                                  WARNING: you should run this program as super-user.
                                  ubuntu                   
                                      description: Computer
                                      width: 32 bits

                                  
                                  This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                                  or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                                  only as a 64Bit version!!!
                                  
                                  Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                                  tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                                  have a look on this too.
                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    firefox
                                    last edited by

                                    @kpa:

                                    My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                                    I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                                    The BIOS option associated with a network card is only
                                    Whether to enabled the card or not to enabled

                                    There is another option related to pxe boot (I added a screenshot)
                                    I tried to run the system when the options are enabled. The same result

                                    @stephenw10:

                                    pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                                    If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                                    https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                                    Steve

                                    yes as i said
                                    When I remove the external network card from the computer
                                    And runs the system without the external card then pfsense recognizes the internal network card properly

                                    I'll try another card

                                    @BlueKobold:

                                    "snip"```
                                    WARNING: you should run this program as super-user.
                                    ubuntu                   
                                        description: Computer
                                        width: 32 bits

                                    
                                    This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                                    or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                                    only as a 64Bit version!!!
                                    
                                    Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                                    tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                                    have a look on this too.
                                    

                                    I checked to see if it was suitable for 64 bit
                                    i use this program https://www.grc.com/securable.htm
                                    it give me The processor is 64 bit compatible

                                    20171021_060353.jpg
                                    20171021_060353.jpg_thumb
                                    20171021_060557.jpg
                                    20171021_060557.jpg_thumb
                                    ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
                                    ![Screenshot from 2017-10-21 06-23-54.png_thumb](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png_thumb)

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      firefox
                                      last edited by

                                      Update
                                      I brought four more network cards
                                      That means there are currently 5 network cards
                                      4 with pci connection
                                      1 with pci-e-x1 connection

                                      I tried to change
                                      And those are the results

                                      Three of the cards with a pci connection
                                      Once I connect the network card to the computer
                                      I get the same result as the first network card
                                      The system identifies only the external card but not the internal one

                                      On one card with a pci-e-x1 connection
                                      When I connect it to a computer
                                      The system identifies the internal card and not the external one

                                      And the last card with a pci connection
                                      Same
                                      The system identifies the internal card and not the external one

                                      All cards are valid and working on windows xp / windows 7 / linux

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        @firefox:

                                        All cards are valid and working on windows xp / windows 7 / linux

                                        On the same motherboard?

                                        It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                        Steve

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                                        • F
                                          firefox
                                          last edited by

                                          @stephenw10:

                                          @firefox:

                                          All cards are valid and working on windows xp / windows 7 / linux

                                          On the same motherboard?

                                          It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                          Steve

                                          yes on the same motherboard

                                          i can use two additional cards

                                          but the one i want to use is 10/100/1000
                                          and all the other 4 is 10/100
                                          the one on the boars is 10/100/1000

                                          I'll give it another try
                                          I will try to get network cards that they are 10/100/1000

                                          The reason for all this is
                                          That my current system is 32 bit
                                          With 1.5 GHz memory and 10/100 network cards
                                          And there is no upgrade to 32 bit

                                          This computer I'm trying to install on is
                                          With 4GB memory
                                          And a 10/100/1000 network card

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Do you need more that 100Mbps? Having just one Gigabit NIC isn't going to help much, except maybe if you're using VLANs.

                                            There appears to be some basic low level incompatibility with that on-board NIC and I don't think we are going to be able to help you with it.

                                            pfSense 2.3.X will be supported for ~1 year so there's no rush to upgrade.

                                            Steve

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