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    Pfsense won't recognize network card

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    • ?
      Guest
      last edited by

      pfsense 2.4.0 not detecting on board NIC

      Again, would you please so friendly and tell us first what card is soldered on the mainboard,
      likes Intel i210 or Intel i354. How more information you are providing us, how more or fast
      help you will be able to get out of the forum.

      1 Reply Last reply Reply Quote 0
      • F
        firefox
        last edited by

        Thanks

        this is the NIC
        broadcom netlink ™ gigabit ethernet
        I think it belongs to this network card
        intel (r) 82566dm gigabit network connection

        I've included a screenshot of the Device Manager window

        nic.png
        nic.png_thumb

        1 Reply Last reply Reply Quote 0
        • F
          firefox
          last edited by

          Thanks

          this is the NIC
          broadcom netlink ™ gigabit ethernet
          I think it belongs to this network card
          intel (r) 82566dm gigabit network connection

          I've included a screenshot of the Device Manager window

          nic.png
          nic.png_thumb

          1 Reply Last reply Reply Quote 0
          • K
            kpa
            last edited by

            You have a realtek 8139 card and then an unidentified Broadcom card that has absolutely nothing to do with Intel cards. We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

            (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

              I will upload the computer with a Linux boot disk
              There is the lshw program Hope it will give the details on this card

              (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

              Thanks
              I did not know where to continue

              1 Reply Last reply Reply Quote 0
              • F
                firefox
                last edited by

                Here 's the output of lshw

                WARNING: you should run this program as super-user.
                ubuntu                    
                    description: Computer
                    width: 32 bits
                  *-core
                       description: Motherboard
                       physical id: 0
                     *-memory
                          description: System memory
                          physical id: 0
                          size: 3826MiB
                     *-cpu
                          product: Intel(R) Pentium(R) D CPU 3.40GHz
                          vendor: Intel Corp.
                          physical id: 1
                          bus info: cpu@0
                          version: 15.6.5
                          serial: 0000-0F65-0000-0000-0000-0000
                          size: 1700MHz
                          capacity: 1700MHz
                          width: 64 bits
                          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est cid cx16 xtpr pdcm lahf_lm cpufreq
                          configuration: id=1
                        *-logicalcpu:0
                             description: Logical CPU
                             physical id: 1.1
                             width: 64 bits
                             capabilities: logical
                        *-logicalcpu:1
                             description: Logical CPU
                             physical id: 1.2
                             width: 64 bits
                             capabilities: logical
                     *-pci
                          description: Host bridge
                          product: 82Q963/Q965 Memory Controller Hub
                          vendor: Intel Corporation
                          physical id: 100
                          bus info: pci@0000:00:00.0
                          version: 02
                          width: 32 bits
                          clock: 33MHz
                          configuration: driver=agpgart-intel
                          resources: irq:0
                        *-display
                             description: VGA compatible controller
                             product: 82Q963/Q965 Integrated Graphics Controller
                             vendor: Intel Corporation
                             physical id: 2
                             bus info: pci@0000:00:02.0
                             version: 02
                             width: 64 bits
                             clock: 33MHz
                             capabilities: vga_controller bus_master cap_list rom
                             configuration: driver=i915 latency=0
                             resources: irq:42 memory:d0000000-d00fffff memory:c0000000-cfffffff ioport:30e0(size=8)
                        *-usb:0
                             description: USB controller
                             product: 82801H (ICH8 Family) USB UHCI Controller #4
                             vendor: Intel Corporation
                             physical id: 1a
                             bus info: pci@0000:00:1a.0
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: uhci bus_master
                             configuration: driver=uhci_hcd latency=0
                             resources: irq:16 ioport:3000(size=32)
                        *-usb:1
                             description: USB controller
                             product: 82801H (ICH8 Family) USB2 EHCI Controller #2
                             vendor: Intel Corporation
                             physical id: 1a.7
                             bus info: pci@0000:00:1a.7
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: ehci bus_master cap_list
                             configuration: driver=ehci_hcd latency=0
                             resources: irq:16 memory:d0504000-d05043ff
                        *-multimedia
                             description: Audio device
                             product: 82801H (ICH8 Family) HD Audio Controller
                             vendor: Intel Corporation
                             physical id: 1b
                             bus info: pci@0000:00:1b.0
                             version: 02
                             width: 64 bits
                             clock: 33MHz
                             capabilities: bus_master cap_list
                             configuration: driver=snd_hda_intel latency=0
                             resources: irq:43 memory:d0500000-d0503fff
                        *-pci:0
                             description: PCI bridge
                             product: 82801H (ICH8 Family) PCI Express Port 1
                             vendor: Intel Corporation
                             physical id: 1c
                             bus info: pci@0000:00:1c.0
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: pci normal_decode bus_master cap_list
                             configuration: driver=pcieport
                             resources: irq:40 ioport:5000(size=4096) memory:d0800000-d09fffff ioport:d0a00000(size=2097152)
                        *-pci:1
                             description: PCI bridge
                             product: 82801H (ICH8 Family) PCI Express Port 5
                             vendor: Intel Corporation
                             physical id: 1c.4
                             bus info: pci@0000:00:1c.4
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: pci normal_decode bus_master cap_list
                             configuration: driver=pcieport
                             resources: irq:41 ioport:2000(size=4096) memory:d0100000-d01fffff ioport:d0600000(size=2097152)
                         *-network
                                description: Ethernet interface
                                product: NetLink BCM5787 Gigabit Ethernet PCI Express
                                vendor: Broadcom Corporation
                                physical id: 0
                                bus info: pci@0000:03:00.0
                                logical name: eth1
                                version: 02
                                serial: 00:1a:6b:61:40:94
                                size: 100Mbit/s
                                capacity: 1Gbit/s
                                width: 64 bits
                                clock: 33MHz
                                capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                                configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                                resources: irq:44 memory:d0100000-d010ffff
                        *-usb:2
                             description: USB controller
                             product: 82801H (ICH8 Family) USB UHCI Controller #1
                             vendor: Intel Corporation
                             physical id: 1d
                             bus info: pci@0000:00:1d.0
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: uhci bus_master
                             configuration: driver=uhci_hcd latency=0
                             resources: irq:16 ioport:3020(size=32)
                        *-usb:3
                             description: USB controller
                             product: 82801H (ICH8 Family) USB UHCI Controller #2
                             vendor: Intel Corporation
                             physical id: 1d.1
                             bus info: pci@0000:00:1d.1
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: uhci bus_master
                             configuration: driver=uhci_hcd latency=0
                             resources: irq:17 ioport:3040(size=32)
                        *-usb:4
                             description: USB controller
                             product: 82801H (ICH8 Family) USB UHCI Controller #3
                             vendor: Intel Corporation
                             physical id: 1d.2
                             bus info: pci@0000:00:1d.2
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: uhci bus_master
                             configuration: driver=uhci_hcd latency=0
                             resources: irq:18 ioport:3060(size=32)
                        *-usb:5
                             description: USB controller
                             product: 82801H (ICH8 Family) USB2 EHCI Controller #1
                             vendor: Intel Corporation
                             physical id: 1d.7
                             bus info: pci@0000:00:1d.7
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: ehci bus_master cap_list
                             configuration: driver=ehci_hcd latency=0
                             resources: irq:16 memory:d0504400-d05047ff
                        *-pci:2
                             description: PCI bridge
                             product: 82801 PCI Bridge
                             vendor: Intel Corporation
                             physical id: 1e
                             bus info: pci@0000:00:1e.0
                             version: f2
                             width: 32 bits
                             clock: 33MHz
                             capabilities: pci subtractive_decode bus_master cap_list
                             resources: ioport:4000(size=4096) memory:d0200000-d02fffff ioport:d0300000(size=1048576)
                           *-network
                                description: Ethernet interface
                                product: RTL-8139/8139C/8139C+
                                vendor: Realtek Semiconductor Co., Ltd.
                                physical id: 9
                                bus info: pci@0000:0a:09.0
                                logical name: eth0
                                version: 10
                                serial: 00:0b:2b:01:d3:7f
                                size: 10Mbit/s
                                capacity: 100Mbit/s
                                width: 32 bits
                                clock: 33MHz
                                capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                                configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
                                resources: irq:21 ioport:4000(size=256) memory:d0200000-d02000ff memory:d0300000-d030ffff
                        *-isa
                             description: ISA bridge
                             product: 82801HB/HR (ICH8/R) LPC Interface Controller
                             vendor: Intel Corporation
                             physical id: 1f
                             bus info: pci@0000:00:1f.0
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             capabilities: isa bus_master cap_list
                             configuration: latency=0
                        *-ide:0
                             description: IDE interface
                             product: 82801H (ICH8 Family) 4 port SATA Controller [IDE mode]
                             vendor: Intel Corporation
                             physical id: 1f.2
                             bus info: pci@0000:00:1f.2
                             version: 02
                             width: 32 bits
                             clock: 66MHz
                             capabilities: ide bus_master cap_list
                             configuration: driver=ata_piix latency=0
                             resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:30b0(size=16) ioport:30a0(size=16)
                        *-serial UNCLAIMED
                             description: SMBus
                             product: 82801H (ICH8 Family) SMBus Controller
                             vendor: Intel Corporation
                             physical id: 1f.3
                             bus info: pci@0000:00:1f.3
                             version: 02
                             width: 32 bits
                             clock: 33MHz
                             configuration: latency=0
                             resources: memory:d0504800-d05048ff ioport:3080(size=32)
                        *-ide:1
                             description: IDE interface
                             product: 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode]
                             vendor: Intel Corporation
                             physical id: 1f.5
                             bus info: pci@0000:00:1f.5
                             version: 02
                             width: 32 bits
                             clock: 66MHz
                             capabilities: ide bus_master cap_list
                             configuration: driver=ata_piix latency=0
                             resources: irq:18 ioport:3410(size=8) ioport:3404(size=4) ioport:3408(size=8) ioport:3400(size=4) ioport:30d0(size=16) ioport:30c0(size=16)
                

                *-network
                                description: Ethernet interface
                                product: NetLink BCM5787 Gigabit Ethernet PCI Express
                                vendor: Broadcom Corporation
                                physical id: 0
                                bus info: pci@0000:03:00.0
                                logical name: eth1
                                version: 02
                                serial: 00:1a:6b:61:40:94
                                size: 100Mbit/s
                                capacity: 1Gbit/s
                                width: 64 bits
                                clock: 33MHz
                                capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                                configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                                resources: irq:44 memory:d0100000-d010ffff

                1 Reply Last reply Reply Quote 0
                • K
                  kpa
                  last edited by

                  As far as I can see it should be supported by the bge(4) driver:

                  https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                  Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                  
                  dmesg | grep bge
                  
                  

                  Does that produce any output and what does it say?

                  1 Reply Last reply Reply Quote 0
                  • F
                    firefox
                    last edited by

                    @kpa:

                    As far as I can see it should be supported by the bge(4) driver:

                    https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

                    Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

                    
                    dmesg | grep bge
                    
                    

                    Does that produce any output and what does it say?

                    There is a lot of text so I took a screenshot

                    20171020_081711.jpg
                    20171020_081711.jpg_thumb

                    1 Reply Last reply Reply Quote 0
                    • K
                      kpa
                      last edited by

                      That's not good, the chip is recognized by the driver but something causes the driver initialization to fail. Can you see if there are BIOS updates for your board?

                      You can also see if this helps:

                      https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

                      1 Reply Last reply Reply Quote 0
                      • F
                        firefox
                        last edited by

                        i have the last bios update
                        I did a bios update two days ago  after the computer bios was in French
                        ן download the bios from here
                        https://support.lenovo.com/il/en/downloads/migr-66068
                        my computer is
                        MT-M 8808-8HF
                        S/N: LKLWHF9

                        is it worth a try earlier BIOS ?

                        1 Reply Last reply Reply Quote 0
                        • F
                          firefox
                          last edited by

                          updating
                          I've updated to  earlier (2jjy47usa) BIOS
                          (The last one is 2jjy49usa)
                          and Same problem

                          After searching Google I came across a post in the forum of pfsense (i have no link to it)
                          There, it is said that sometimes when an external card is connected, the internal is disconnected
                          I disconnected the external card (that is, I removed it from the computer)
                          And I turned on the system
                          Indeed now pfsense recognizes the internal card bge0

                          The message did not say how to fix this situation

                          after using linux boot cd and windows install
                          both NIC work together
                          only on pfsense they dont work together

                          i try to find a jumper on the motherboard
                          i did not see one

                          is there a way to make both NIC work ?

                          1 Reply Last reply Reply Quote 0
                          • ?
                            Guest
                            last edited by

                            Indeed now pfsense recognizes the internal card bge0

                            Go to the BIOS and enable it would be my first try.

                            1 Reply Last reply Reply Quote 0
                            • F
                              firefox
                              last edited by

                              It's already enabled

                              1 Reply Last reply Reply Quote 0
                              • K
                                kpa
                                last edited by

                                My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                                I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                                  If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                                  https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    Guest
                                    last edited by

                                    "snip"```
                                    WARNING: you should run this program as super-user.
                                    ubuntu                   
                                        description: Computer
                                        width: 32 bits

                                    
                                    This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                                    or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                                    only as a 64Bit version!!!
                                    
                                    Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                                    tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                                    have a look on this too.
                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      firefox
                                      last edited by

                                      @kpa:

                                      My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                                      I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                                      The BIOS option associated with a network card is only
                                      Whether to enabled the card or not to enabled

                                      There is another option related to pxe boot (I added a screenshot)
                                      I tried to run the system when the options are enabled. The same result

                                      @stephenw10:

                                      pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                                      If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                                      https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                                      Steve

                                      yes as i said
                                      When I remove the external network card from the computer
                                      And runs the system without the external card then pfsense recognizes the internal network card properly

                                      I'll try another card

                                      @BlueKobold:

                                      "snip"```
                                      WARNING: you should run this program as super-user.
                                      ubuntu                   
                                          description: Computer
                                          width: 32 bits

                                      
                                      This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                                      or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                                      only as a 64Bit version!!!
                                      
                                      Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                                      tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                                      have a look on this too.
                                      

                                      I checked to see if it was suitable for 64 bit
                                      i use this program https://www.grc.com/securable.htm
                                      it give me The processor is 64 bit compatible

                                      20171021_060353.jpg
                                      20171021_060353.jpg_thumb
                                      20171021_060557.jpg
                                      20171021_060557.jpg_thumb
                                      ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
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                                      • F
                                        firefox
                                        last edited by

                                        Update
                                        I brought four more network cards
                                        That means there are currently 5 network cards
                                        4 with pci connection
                                        1 with pci-e-x1 connection

                                        I tried to change
                                        And those are the results

                                        Three of the cards with a pci connection
                                        Once I connect the network card to the computer
                                        I get the same result as the first network card
                                        The system identifies only the external card but not the internal one

                                        On one card with a pci-e-x1 connection
                                        When I connect it to a computer
                                        The system identifies the internal card and not the external one

                                        And the last card with a pci connection
                                        Same
                                        The system identifies the internal card and not the external one

                                        All cards are valid and working on windows xp / windows 7 / linux

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          @firefox:

                                          All cards are valid and working on windows xp / windows 7 / linux

                                          On the same motherboard?

                                          It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                          Steve

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                                          • F
                                            firefox
                                            last edited by

                                            @stephenw10:

                                            @firefox:

                                            All cards are valid and working on windows xp / windows 7 / linux

                                            On the same motherboard?

                                            It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                            Steve

                                            yes on the same motherboard

                                            i can use two additional cards

                                            but the one i want to use is 10/100/1000
                                            and all the other 4 is 10/100
                                            the one on the boars is 10/100/1000

                                            I'll give it another try
                                            I will try to get network cards that they are 10/100/1000

                                            The reason for all this is
                                            That my current system is 32 bit
                                            With 1.5 GHz memory and 10/100 network cards
                                            And there is no upgrade to 32 bit

                                            This computer I'm trying to install on is
                                            With 4GB memory
                                            And a 10/100/1000 network card

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