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    Pfsense won't recognize network card

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    • K
      kpa
      last edited by

      You have a realtek 8139 card and then an unidentified Broadcom card that has absolutely nothing to do with Intel cards. We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

      (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

      1 Reply Last reply Reply Quote 0
      • F
        firefox
        last edited by

        We really need to see the output of 'pciconf -lv' from the system to identify the card correctly.

        I will upload the computer with a Linux boot disk
        There is the lshw program Hope it will give the details on this card

        (I took the liberty to report this thread for merging with your other thread in General, multiposting is discouraged here).

        Thanks
        I did not know where to continue

        1 Reply Last reply Reply Quote 0
        • F
          firefox
          last edited by

          Here 's the output of lshw

          WARNING: you should run this program as super-user.
          ubuntu                    
              description: Computer
              width: 32 bits
            *-core
                 description: Motherboard
                 physical id: 0
               *-memory
                    description: System memory
                    physical id: 0
                    size: 3826MiB
               *-cpu
                    product: Intel(R) Pentium(R) D CPU 3.40GHz
                    vendor: Intel Corp.
                    physical id: 1
                    bus info: cpu@0
                    version: 15.6.5
                    serial: 0000-0F65-0000-0000-0000-0000
                    size: 1700MHz
                    capacity: 1700MHz
                    width: 64 bits
                    capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est cid cx16 xtpr pdcm lahf_lm cpufreq
                    configuration: id=1
                  *-logicalcpu:0
                       description: Logical CPU
                       physical id: 1.1
                       width: 64 bits
                       capabilities: logical
                  *-logicalcpu:1
                       description: Logical CPU
                       physical id: 1.2
                       width: 64 bits
                       capabilities: logical
               *-pci
                    description: Host bridge
                    product: 82Q963/Q965 Memory Controller Hub
                    vendor: Intel Corporation
                    physical id: 100
                    bus info: pci@0000:00:00.0
                    version: 02
                    width: 32 bits
                    clock: 33MHz
                    configuration: driver=agpgart-intel
                    resources: irq:0
                  *-display
                       description: VGA compatible controller
                       product: 82Q963/Q965 Integrated Graphics Controller
                       vendor: Intel Corporation
                       physical id: 2
                       bus info: pci@0000:00:02.0
                       version: 02
                       width: 64 bits
                       clock: 33MHz
                       capabilities: vga_controller bus_master cap_list rom
                       configuration: driver=i915 latency=0
                       resources: irq:42 memory:d0000000-d00fffff memory:c0000000-cfffffff ioport:30e0(size=8)
                  *-usb:0
                       description: USB controller
                       product: 82801H (ICH8 Family) USB UHCI Controller #4
                       vendor: Intel Corporation
                       physical id: 1a
                       bus info: pci@0000:00:1a.0
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: uhci bus_master
                       configuration: driver=uhci_hcd latency=0
                       resources: irq:16 ioport:3000(size=32)
                  *-usb:1
                       description: USB controller
                       product: 82801H (ICH8 Family) USB2 EHCI Controller #2
                       vendor: Intel Corporation
                       physical id: 1a.7
                       bus info: pci@0000:00:1a.7
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: ehci bus_master cap_list
                       configuration: driver=ehci_hcd latency=0
                       resources: irq:16 memory:d0504000-d05043ff
                  *-multimedia
                       description: Audio device
                       product: 82801H (ICH8 Family) HD Audio Controller
                       vendor: Intel Corporation
                       physical id: 1b
                       bus info: pci@0000:00:1b.0
                       version: 02
                       width: 64 bits
                       clock: 33MHz
                       capabilities: bus_master cap_list
                       configuration: driver=snd_hda_intel latency=0
                       resources: irq:43 memory:d0500000-d0503fff
                  *-pci:0
                       description: PCI bridge
                       product: 82801H (ICH8 Family) PCI Express Port 1
                       vendor: Intel Corporation
                       physical id: 1c
                       bus info: pci@0000:00:1c.0
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: pci normal_decode bus_master cap_list
                       configuration: driver=pcieport
                       resources: irq:40 ioport:5000(size=4096) memory:d0800000-d09fffff ioport:d0a00000(size=2097152)
                  *-pci:1
                       description: PCI bridge
                       product: 82801H (ICH8 Family) PCI Express Port 5
                       vendor: Intel Corporation
                       physical id: 1c.4
                       bus info: pci@0000:00:1c.4
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: pci normal_decode bus_master cap_list
                       configuration: driver=pcieport
                       resources: irq:41 ioport:2000(size=4096) memory:d0100000-d01fffff ioport:d0600000(size=2097152)
                   *-network
                          description: Ethernet interface
                          product: NetLink BCM5787 Gigabit Ethernet PCI Express
                          vendor: Broadcom Corporation
                          physical id: 0
                          bus info: pci@0000:03:00.0
                          logical name: eth1
                          version: 02
                          serial: 00:1a:6b:61:40:94
                          size: 100Mbit/s
                          capacity: 1Gbit/s
                          width: 64 bits
                          clock: 33MHz
                          capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                          configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                          resources: irq:44 memory:d0100000-d010ffff
                  *-usb:2
                       description: USB controller
                       product: 82801H (ICH8 Family) USB UHCI Controller #1
                       vendor: Intel Corporation
                       physical id: 1d
                       bus info: pci@0000:00:1d.0
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: uhci bus_master
                       configuration: driver=uhci_hcd latency=0
                       resources: irq:16 ioport:3020(size=32)
                  *-usb:3
                       description: USB controller
                       product: 82801H (ICH8 Family) USB UHCI Controller #2
                       vendor: Intel Corporation
                       physical id: 1d.1
                       bus info: pci@0000:00:1d.1
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: uhci bus_master
                       configuration: driver=uhci_hcd latency=0
                       resources: irq:17 ioport:3040(size=32)
                  *-usb:4
                       description: USB controller
                       product: 82801H (ICH8 Family) USB UHCI Controller #3
                       vendor: Intel Corporation
                       physical id: 1d.2
                       bus info: pci@0000:00:1d.2
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: uhci bus_master
                       configuration: driver=uhci_hcd latency=0
                       resources: irq:18 ioport:3060(size=32)
                  *-usb:5
                       description: USB controller
                       product: 82801H (ICH8 Family) USB2 EHCI Controller #1
                       vendor: Intel Corporation
                       physical id: 1d.7
                       bus info: pci@0000:00:1d.7
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: ehci bus_master cap_list
                       configuration: driver=ehci_hcd latency=0
                       resources: irq:16 memory:d0504400-d05047ff
                  *-pci:2
                       description: PCI bridge
                       product: 82801 PCI Bridge
                       vendor: Intel Corporation
                       physical id: 1e
                       bus info: pci@0000:00:1e.0
                       version: f2
                       width: 32 bits
                       clock: 33MHz
                       capabilities: pci subtractive_decode bus_master cap_list
                       resources: ioport:4000(size=4096) memory:d0200000-d02fffff ioport:d0300000(size=1048576)
                     *-network
                          description: Ethernet interface
                          product: RTL-8139/8139C/8139C+
                          vendor: Realtek Semiconductor Co., Ltd.
                          physical id: 9
                          bus info: pci@0000:0a:09.0
                          logical name: eth0
                          version: 10
                          serial: 00:0b:2b:01:d3:7f
                          size: 10Mbit/s
                          capacity: 100Mbit/s
                          width: 32 bits
                          clock: 33MHz
                          capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                          configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
                          resources: irq:21 ioport:4000(size=256) memory:d0200000-d02000ff memory:d0300000-d030ffff
                  *-isa
                       description: ISA bridge
                       product: 82801HB/HR (ICH8/R) LPC Interface Controller
                       vendor: Intel Corporation
                       physical id: 1f
                       bus info: pci@0000:00:1f.0
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       capabilities: isa bus_master cap_list
                       configuration: latency=0
                  *-ide:0
                       description: IDE interface
                       product: 82801H (ICH8 Family) 4 port SATA Controller [IDE mode]
                       vendor: Intel Corporation
                       physical id: 1f.2
                       bus info: pci@0000:00:1f.2
                       version: 02
                       width: 32 bits
                       clock: 66MHz
                       capabilities: ide bus_master cap_list
                       configuration: driver=ata_piix latency=0
                       resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:30b0(size=16) ioport:30a0(size=16)
                  *-serial UNCLAIMED
                       description: SMBus
                       product: 82801H (ICH8 Family) SMBus Controller
                       vendor: Intel Corporation
                       physical id: 1f.3
                       bus info: pci@0000:00:1f.3
                       version: 02
                       width: 32 bits
                       clock: 33MHz
                       configuration: latency=0
                       resources: memory:d0504800-d05048ff ioport:3080(size=32)
                  *-ide:1
                       description: IDE interface
                       product: 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode]
                       vendor: Intel Corporation
                       physical id: 1f.5
                       bus info: pci@0000:00:1f.5
                       version: 02
                       width: 32 bits
                       clock: 66MHz
                       capabilities: ide bus_master cap_list
                       configuration: driver=ata_piix latency=0
                       resources: irq:18 ioport:3410(size=8) ioport:3404(size=4) ioport:3408(size=8) ioport:3400(size=4) ioport:30d0(size=16) ioport:30c0(size=16)
          

          *-network
                          description: Ethernet interface
                          product: NetLink BCM5787 Gigabit Ethernet PCI Express
                          vendor: Broadcom Corporation
                          physical id: 0
                          bus info: pci@0000:03:00.0
                          logical name: eth1
                          version: 02
                          serial: 00:1a:6b:61:40:94
                          size: 100Mbit/s
                          capacity: 1Gbit/s
                          width: 64 bits
                          clock: 33MHz
                          capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                          configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                          resources: irq:44 memory:d0100000-d010ffff

          1 Reply Last reply Reply Quote 0
          • K
            kpa
            last edited by

            As far as I can see it should be supported by the bge(4) driver:

            https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

            Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

            
            dmesg | grep bge
            
            

            Does that produce any output and what does it say?

            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              @kpa:

              As far as I can see it should be supported by the bge(4) driver:

              https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

              Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

              
              dmesg | grep bge
              
              

              Does that produce any output and what does it say?

              There is a lot of text so I took a screenshot

              20171020_081711.jpg
              20171020_081711.jpg_thumb

              1 Reply Last reply Reply Quote 0
              • K
                kpa
                last edited by

                That's not good, the chip is recognized by the driver but something causes the driver initialization to fail. Can you see if there are BIOS updates for your board?

                You can also see if this helps:

                https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

                1 Reply Last reply Reply Quote 0
                • F
                  firefox
                  last edited by

                  i have the last bios update
                  I did a bios update two days ago  after the computer bios was in French
                  ן download the bios from here
                  https://support.lenovo.com/il/en/downloads/migr-66068
                  my computer is
                  MT-M 8808-8HF
                  S/N: LKLWHF9

                  is it worth a try earlier BIOS ?

                  1 Reply Last reply Reply Quote 0
                  • F
                    firefox
                    last edited by

                    updating
                    I've updated to  earlier (2jjy47usa) BIOS
                    (The last one is 2jjy49usa)
                    and Same problem

                    After searching Google I came across a post in the forum of pfsense (i have no link to it)
                    There, it is said that sometimes when an external card is connected, the internal is disconnected
                    I disconnected the external card (that is, I removed it from the computer)
                    And I turned on the system
                    Indeed now pfsense recognizes the internal card bge0

                    The message did not say how to fix this situation

                    after using linux boot cd and windows install
                    both NIC work together
                    only on pfsense they dont work together

                    i try to find a jumper on the motherboard
                    i did not see one

                    is there a way to make both NIC work ?

                    1 Reply Last reply Reply Quote 0
                    • ?
                      Guest
                      last edited by

                      Indeed now pfsense recognizes the internal card bge0

                      Go to the BIOS and enable it would be my first try.

                      1 Reply Last reply Reply Quote 0
                      • F
                        firefox
                        last edited by

                        It's already enabled

                        1 Reply Last reply Reply Quote 0
                        • K
                          kpa
                          last edited by

                          My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                          I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                            If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                            https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • ?
                              Guest
                              last edited by

                              "snip"```
                              WARNING: you should run this program as super-user.
                              ubuntu                   
                                  description: Computer
                                  width: 32 bits

                              
                              This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                              or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                              only as a 64Bit version!!!
                              
                              Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                              tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                              have a look on this too.
                              1 Reply Last reply Reply Quote 0
                              • F
                                firefox
                                last edited by

                                @kpa:

                                My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                                I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                                The BIOS option associated with a network card is only
                                Whether to enabled the card or not to enabled

                                There is another option related to pxe boot (I added a screenshot)
                                I tried to run the system when the options are enabled. The same result

                                @stephenw10:

                                pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                                If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                                https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                                Steve

                                yes as i said
                                When I remove the external network card from the computer
                                And runs the system without the external card then pfsense recognizes the internal network card properly

                                I'll try another card

                                @BlueKobold:

                                "snip"```
                                WARNING: you should run this program as super-user.
                                ubuntu                   
                                    description: Computer
                                    width: 32 bits

                                
                                This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                                or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                                only as a 64Bit version!!!
                                
                                Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                                tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                                have a look on this too.
                                

                                I checked to see if it was suitable for 64 bit
                                i use this program https://www.grc.com/securable.htm
                                it give me The processor is 64 bit compatible

                                20171021_060353.jpg
                                20171021_060353.jpg_thumb
                                20171021_060557.jpg
                                20171021_060557.jpg_thumb
                                ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
                                ![Screenshot from 2017-10-21 06-23-54.png_thumb](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png_thumb)

                                1 Reply Last reply Reply Quote 0
                                • F
                                  firefox
                                  last edited by

                                  Update
                                  I brought four more network cards
                                  That means there are currently 5 network cards
                                  4 with pci connection
                                  1 with pci-e-x1 connection

                                  I tried to change
                                  And those are the results

                                  Three of the cards with a pci connection
                                  Once I connect the network card to the computer
                                  I get the same result as the first network card
                                  The system identifies only the external card but not the internal one

                                  On one card with a pci-e-x1 connection
                                  When I connect it to a computer
                                  The system identifies the internal card and not the external one

                                  And the last card with a pci connection
                                  Same
                                  The system identifies the internal card and not the external one

                                  All cards are valid and working on windows xp / windows 7 / linux

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    @firefox:

                                    All cards are valid and working on windows xp / windows 7 / linux

                                    On the same motherboard?

                                    It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                    Steve

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                                    • F
                                      firefox
                                      last edited by

                                      @stephenw10:

                                      @firefox:

                                      All cards are valid and working on windows xp / windows 7 / linux

                                      On the same motherboard?

                                      It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                      Steve

                                      yes on the same motherboard

                                      i can use two additional cards

                                      but the one i want to use is 10/100/1000
                                      and all the other 4 is 10/100
                                      the one on the boars is 10/100/1000

                                      I'll give it another try
                                      I will try to get network cards that they are 10/100/1000

                                      The reason for all this is
                                      That my current system is 32 bit
                                      With 1.5 GHz memory and 10/100 network cards
                                      And there is no upgrade to 32 bit

                                      This computer I'm trying to install on is
                                      With 4GB memory
                                      And a 10/100/1000 network card

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Do you need more that 100Mbps? Having just one Gigabit NIC isn't going to help much, except maybe if you're using VLANs.

                                        There appears to be some basic low level incompatibility with that on-board NIC and I don't think we are going to be able to help you with it.

                                        pfSense 2.3.X will be supported for ~1 year so there's no rush to upgrade.

                                        Steve

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                                        • K
                                          kejianshi
                                          last edited by

                                          If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                                          Get two and replace your current add-on card…  It will save you trouble down the road.  Make sure whatever you buy has native support for netmap.

                                          Suricata needs it to work in inline mode.  It might save you trouble later.

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                                          • F
                                            firefox
                                            last edited by

                                            Do you need more that 100Mbps?

                                            we have connections up to 500 MB

                                            If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                                            As I wrote I will try to retrieve other network cards
                                            And if it does not work
                                            Then another computer

                                            In any case, thanks to everyone who tried to help

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