Pfsense directly connected to fiber dsl (No modem)
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Then you need to do what your ISP requires. Have you asked them? What did they say?
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This customer was connected directly via a network card Bell's fiber box without a DSL modem thus am not sure if i use PPPoe with customer's DSL credentials
That depends on what type of service they have. I have seen customers that use a "modem" connected to the fibre terminal. That modem is the same as used over ADSL, but connects via WAN port, instead of phone line. The config info is in the modem, as with any ADSL customer. I have also worked with customers that have their own IP addresses and they simply get an Ethernet connection over the fibre. There may also be VLANs or MPLS involved. Your best bet is to call Bell and find out what you're supposed to provide.
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Called Bell, they said they never heard of bypassing the modem…whereas that was the setup when i got there.. pfsense was connected through NIC / RJ45 to Cell Fibe Service..
There is a VLAN set to 35 , not sure if i still have to setup PPPoe? Bell is of no help :(
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Called Bell, they said they never heard of bypassing the modem…
????
Who at Bell were you talking to? Does your customer have a contact rep who knows what they have?
As I have said, I have worked with both types of connection. In the ones without a modem, the fibre is connected to a device called a "media converter", which can provide various functions and is in turn connected to a router. I have worked mostly with a Ciena model, similar to this one. http://www.ciena.com/products/3916/
I have also worked with Nokia fibre terminals, which connect to the "modem" via Ethernet cable. These modems can also be connected to a phone line for ADSL service. In either configuration, they'd have the user PPPoE config.
https://business.bell.ca/support/small-business/internet/modems/hub-1000 -
If it was me I would put a managed switch between a router that works and the ISP, capture it, see what it's doing, then make pfSense do that.
If that was outside my capabilities I would probably have to hire someone to come out and do it for me if the ISP was uncoop.
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^^^^
This is why I suggested calling the customer's Bell rep, who should know what the customer has. I mentioned 2 types of connection, with different configurations. When calling Bell Canada, there are different numbers for each type. One gets you a rep that handles residential and small business customers for ADSL type services. There's another number for dedicated connections, such as where the media convert is used. There should be a circuit number which the Bell rep can look up, to determine how to support it. -
I found a Backup file with Accurate Settings, problem is i no longer can log in from web gui :( IP is correct, i can ping the pfsense router but cannot login to webgui even with https..
Is there a special port perhaps?
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Open a shell and use:
sockstat -l | grep nginx -
Thanks for your reply, basically i found out that the previous tech had disabled GUI access, all i did was restore his "working" backup, reset password as i did not have it and reset LAN to whatever value we've always been using and it still doesn't work. I don't get it…makes no sense :(
Open a shell and use:
sockstat -l | grep nginx -
Alright, this is weird :(
The pfsense router worked fine with no modem just connected directly to Bell's Fibe Service via rj45 until i solely unplugged it, i managed to get it to work with a modem at my house but not at my customer's with no modem..
I purchased an RJ11 to RJ45 adapter as i only have an RJ11 input at my house and i need an RJ45 to test pfsense without a modem..would this work?
Please see attachments for VLAN settings pertaining to bypassing the modem..does anything look off? Thx :)
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RJ11? RJ45?
It is either ethernet or it is not. If you need a modem to bridge from the ISP service to Ethernet then, no, pfSense cannot be used without the modem.
https://en.wikipedia.org/wiki/TIA/EIA-568
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I saw it working with no modem, evem took it offline and brought it to my place for testing. They had an rj45 cable coming im from bell.
I agree that my attempt to replicate via rj11 to rj45 adapter made no sense lol anyhow, at this point the setup no longer works at the customer's.. while i only changed the dsl user name and password as the provider changed it meanwhile.
Any suggestions? Previous tech got it working apprently :(
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Need cooperation with the ISP. Sounds like you need good ethernet connectivity to the ISP device. Not really a pfSense problem. I would get with the ISP.
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Unfortunately bell's tech support personnel say it can't be done (connection without dsl modem) but i know it can, cause i saw it working..i'm bout to give up and install the modem i guess.
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If it works with ethernet directly-connected then you just need to get it directly-connected via ethernet.
Again, pfSense has nothing to do with Layer 1.
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I've attached the pictures of what was working which is no longer working without any changes made.. any suggestions?
If it works with ethernet directly-connected then you just need to get it directly-connected via ethernet.
Again, pfSense has nothing to do with Layer 1.
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What version of pfSense?
https://redmine.pfsense.org/issues/7981
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I could not get it working on 2.3.4 after only unplugging the unit for a few weeks, no changes made.
I'm not on 2.4.1 but have not tested.
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As long as you are on 2.3.4 it does not apply. Not sure what to tell you there. Check your PPP logs for anything that looks like it is not working.
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Ok thanks :)
So basically i can bypass the modem and PPPoe into Bell's DSL service with pfsense providing my setup is accurate right?
Also, at home i have an RJ11 phone input thus cannot do testing before bringing in the router to the customer's is there a workaround to convert RJ11 to RJ45? I tried an adapter but it didn't work (pretty stupid of me i know lol)
