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    Having problems with installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    39 Posts 5 Posters 4.6k Views
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    • C
      Cosmo52
      last edited by

      Oh ok. I will try that. Thank you all for you help!  Merry Christmas!  If I have anymore problems I am sure you can help me, Thanks again for helping a 65 year old man.

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      • ?
        Guest
        last edited by

        You've only got a few years on me. ;)

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        • C
          Cosmo52
          last edited by

          I tried to login to the router but it is not connecting, other problems can it be?  I am getting confused.  It says that the new pfsense is installed.

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          • ?
            Guest
            last edited by

            Have a look at the terminal window again, it tells you what to enter to connect to the web interface. Usually, it's https://192.168.1.1

            How are you connecting your pc to pfsense, and what hardware are you using?

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            • C
              Cosmo52
              last edited by

              it says https://192.168.1.1/24 but this doesn't work  there is no address for wan.

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              • C
                Cosmo52
                last edited by

                Should I start over and install a older version that would make it easier? I have built computers but this is the first time I am trying to build a router out of a old computer. So am I over my head in doing this or what?

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                • C
                  Cosmo52
                  last edited by

                  I am connecting Pfsense directly to the isp modem.

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                  • ?
                    Guest
                    last edited by

                    No, it's fine. So enter that address without the /24

                    Forget the wan for now, you need to get to the Lan web interface. How have you got your pc connected to pfsense, you should be connected directly to the LAN port at this point.

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                    • C
                      Cosmo52
                      last edited by

                      I still can't login to Pfsense, I put the address in but couldn't connect. There is no address for wan. how do I put one in there and what should it be? Thanks for the help.

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                      • ?
                        Guest
                        last edited by

                        When you connect to the Lan port of pfsense, can you tell me what the IP address of your pc is?

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                        • C
                          Cosmo52
                          last edited by

                          This is the IP address 192.168.0.1  ,  I finally got connected to the Pfsense router but it isn't connecting to the modem.  Is the something that I need to configure in the setup menu?  Is there a video for setting up Pfsense 2.4.2?

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                          • ?
                            Guest
                            last edited by

                            What were you using previously to connect to the modem, before pfSense?

                            The video I gave before is from an earlier version, but the principle is the same.

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                            • C
                              Cosmo52
                              last edited by

                              I am using modem, old router to my computer and it works fine except it disconnects at times.

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                              • ?
                                Guest
                                last edited by

                                Ok, so what are the want settings in the old router?

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                                • C
                                  Cosmo52
                                  last edited by

                                  Name: Ethernet
                                  Description: Intel(R) 82579V Gigabit Network Connection
                                  Physical address (MAC): 30:85:a9:ae:85:f2
                                  Status: Operational
                                  Maximum transmission unit: 1500
                                  Link speed (Receive/Transmit): 1000/1000 (Mbps)
                                  DHCP enabled: Yes
                                  DHCP servers: 192.168.0.1
                                  DHCP lease obtained: ?Monday, ?December ?11, ?2017 2:53:42 PM
                                  DHCP lease expires: ?Tuesday, ?December ?12, ?2017 2:53:42 PM
                                  IPv4 address: 192.168.0.198/24
                                  IPv6 address:
                                  Default gateway: 192.168.0.1
                                  DNS servers: 192.168.0.1
                                  DNS domain name:
                                  DNS connection suffix:
                                  DNS search suffix list:
                                  Network name: Network  7
                                  Network category: Private
                                  Connectivity (IPv4/IPv6): Connected to Internet / Connected to unknown network

                                  Name: Wi-Fi
                                  Description: Broadcom 802.11n Network Adapter
                                  Physical address (MAC): dc:85:de:59:ba:fa
                                  Status: Not operational
                                  Maximum transmission unit: 1500
                                  IPv4 address: 169.254.168.10/16
                                  IPv6 address: fe80::c9c6:5192:5e2:a80a%15/64
                                  DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                                  Connectivity (IPv4/IPv6): Disconnected

                                  Name: Local Area Connection* 11
                                  Description: Microsoft Wi-Fi Direct Virtual Adapter
                                  Physical address (MAC): de:85:de:59:ba:fa
                                  Status: Not operational
                                  Maximum transmission unit: 1500
                                  IPv4 address: 169.254.161.131/16
                                  IPv6 address: fe80::4da5:a969:845f:a183%9/64
                                  DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                                  Connectivity (IPv4/IPv6): Disconnected

                                  Name: Bluetooth Network Connection
                                  Description: Bluetooth Device (Personal Area Network)
                                  Physical address (MAC): 94:db:c9:e3:41:f9
                                  Status: Not Present
                                  Maximum transmission unit: 0
                                  Connectivity (IPv4/IPv6): Disconnected

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                                  • ?
                                    Guest
                                    last edited by

                                    That appears to be the information from your laptop, not from your existing router.

                                    If you wish to replace your existing router with pfsense you will need to know what settings the existing router is using on its wan interface to talk to the  ISP's modem.

                                    To get that information you will need to log into the existing router and examine its wan settings.

                                    Who is your ISP, and what make is the modem?

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                                    • C
                                      Cosmo52
                                      last edited by

                                      My ISP is Mediacom, my router that and connected to the internet is a DLink.

                                      Connection Type :DHCP Client

                                      QoS Engine : Active

                                      Cable Status :Connected

                                      Network Status :Established

                                      Connection Up Time :0 Day 23 Hour 22 Min 44 Sec

                                      Renew  Release
                                      MAC Address :00:26:5A:C8:C8:82

                                      IP Address :173.29.33.54

                                      Subnet Mask :255.255.252.0

                                      Default Gateway :173.29.32.1

                                      Primary DNS Server :108.166.149.2

                                      Secondary DNS Server :108.166.149.3

                                      Advanced DNS :

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                                      • ?
                                        Guest
                                        last edited by

                                        Good.

                                        Now login to pfSense, Along the top menu is an option interfaces, click on that and select WAN.

                                        The IPv4 Configuration type should be set to DHCP. Copy the mac address you saw in the DLINK into the MAC address in the WAN interface below the IPv4 and IPv6 Configuration types.

                                        Scroll to the bottom of the page and select save.

                                        Now , unplug the WAN interface cable from the Dlink and plug it into the WAN interface on pfSense, click on the pfSense logo on the upper left, it will take you back to the dashboard. You should see an interfaces widget, usually upper right that should now be showing Green UP arrows and a WAN address.

                                        Now tell us what you see.

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                                        • C
                                          Cosmo52
                                          last edited by

                                          I did as you said and it still is not connected to the internet.  The widget shows wan is red.

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                                          • ?
                                            Guest
                                            last edited by

                                            Go to interfaces-> Assignments and do a screen grab and post the image so we can see what it's showing.

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