Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Having problems with installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    39 Posts 5 Posters 4.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C
      Cosmo52
      last edited by

      I am connecting Pfsense directly to the isp modem.

      1 Reply Last reply Reply Quote 0
      • ?
        Guest
        last edited by

        No, it's fine. So enter that address without the /24

        Forget the wan for now, you need to get to the Lan web interface. How have you got your pc connected to pfsense, you should be connected directly to the LAN port at this point.

        1 Reply Last reply Reply Quote 0
        • C
          Cosmo52
          last edited by

          I still can't login to Pfsense, I put the address in but couldn't connect. There is no address for wan. how do I put one in there and what should it be? Thanks for the help.

          1 Reply Last reply Reply Quote 0
          • ?
            Guest
            last edited by

            When you connect to the Lan port of pfsense, can you tell me what the IP address of your pc is?

            1 Reply Last reply Reply Quote 0
            • C
              Cosmo52
              last edited by

              This is the IP address 192.168.0.1  ,  I finally got connected to the Pfsense router but it isn't connecting to the modem.  Is the something that I need to configure in the setup menu?  Is there a video for setting up Pfsense 2.4.2?

              1 Reply Last reply Reply Quote 0
              • ?
                Guest
                last edited by

                What were you using previously to connect to the modem, before pfSense?

                The video I gave before is from an earlier version, but the principle is the same.

                1 Reply Last reply Reply Quote 0
                • C
                  Cosmo52
                  last edited by

                  I am using modem, old router to my computer and it works fine except it disconnects at times.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    Guest
                    last edited by

                    Ok, so what are the want settings in the old router?

                    1 Reply Last reply Reply Quote 0
                    • C
                      Cosmo52
                      last edited by

                      Name: Ethernet
                      Description: Intel(R) 82579V Gigabit Network Connection
                      Physical address (MAC): 30:85:a9:ae:85:f2
                      Status: Operational
                      Maximum transmission unit: 1500
                      Link speed (Receive/Transmit): 1000/1000 (Mbps)
                      DHCP enabled: Yes
                      DHCP servers: 192.168.0.1
                      DHCP lease obtained: ?Monday, ?December ?11, ?2017 2:53:42 PM
                      DHCP lease expires: ?Tuesday, ?December ?12, ?2017 2:53:42 PM
                      IPv4 address: 192.168.0.198/24
                      IPv6 address:
                      Default gateway: 192.168.0.1
                      DNS servers: 192.168.0.1
                      DNS domain name:
                      DNS connection suffix:
                      DNS search suffix list:
                      Network name: Network  7
                      Network category: Private
                      Connectivity (IPv4/IPv6): Connected to Internet / Connected to unknown network

                      Name: Wi-Fi
                      Description: Broadcom 802.11n Network Adapter
                      Physical address (MAC): dc:85:de:59:ba:fa
                      Status: Not operational
                      Maximum transmission unit: 1500
                      IPv4 address: 169.254.168.10/16
                      IPv6 address: fe80::c9c6:5192:5e2:a80a%15/64
                      DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                      Connectivity (IPv4/IPv6): Disconnected

                      Name: Local Area Connection* 11
                      Description: Microsoft Wi-Fi Direct Virtual Adapter
                      Physical address (MAC): de:85:de:59:ba:fa
                      Status: Not operational
                      Maximum transmission unit: 1500
                      IPv4 address: 169.254.161.131/16
                      IPv6 address: fe80::4da5:a969:845f:a183%9/64
                      DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                      Connectivity (IPv4/IPv6): Disconnected

                      Name: Bluetooth Network Connection
                      Description: Bluetooth Device (Personal Area Network)
                      Physical address (MAC): 94:db:c9:e3:41:f9
                      Status: Not Present
                      Maximum transmission unit: 0
                      Connectivity (IPv4/IPv6): Disconnected

                      1 Reply Last reply Reply Quote 0
                      • ?
                        Guest
                        last edited by

                        That appears to be the information from your laptop, not from your existing router.

                        If you wish to replace your existing router with pfsense you will need to know what settings the existing router is using on its wan interface to talk to the  ISP's modem.

                        To get that information you will need to log into the existing router and examine its wan settings.

                        Who is your ISP, and what make is the modem?

                        1 Reply Last reply Reply Quote 0
                        • C
                          Cosmo52
                          last edited by

                          My ISP is Mediacom, my router that and connected to the internet is a DLink.

                          Connection Type :DHCP Client

                          QoS Engine : Active

                          Cable Status :Connected

                          Network Status :Established

                          Connection Up Time :0 Day 23 Hour 22 Min 44 Sec

                          Renew  Release
                          MAC Address :00:26:5A:C8:C8:82

                          IP Address :173.29.33.54

                          Subnet Mask :255.255.252.0

                          Default Gateway :173.29.32.1

                          Primary DNS Server :108.166.149.2

                          Secondary DNS Server :108.166.149.3

                          Advanced DNS :

                          1 Reply Last reply Reply Quote 0
                          • ?
                            Guest
                            last edited by

                            Good.

                            Now login to pfSense, Along the top menu is an option interfaces, click on that and select WAN.

                            The IPv4 Configuration type should be set to DHCP. Copy the mac address you saw in the DLINK into the MAC address in the WAN interface below the IPv4 and IPv6 Configuration types.

                            Scroll to the bottom of the page and select save.

                            Now , unplug the WAN interface cable from the Dlink and plug it into the WAN interface on pfSense, click on the pfSense logo on the upper left, it will take you back to the dashboard. You should see an interfaces widget, usually upper right that should now be showing Green UP arrows and a WAN address.

                            Now tell us what you see.

                            1 Reply Last reply Reply Quote 0
                            • C
                              Cosmo52
                              last edited by

                              I did as you said and it still is not connected to the internet.  The widget shows wan is red.

                              1 Reply Last reply Reply Quote 0
                              • ?
                                Guest
                                last edited by

                                Go to interfaces-> Assignments and do a screen grab and post the image so we can see what it's showing.

                                1 Reply Last reply Reply Quote 0
                                • C
                                  Cosmo52
                                  last edited by

                                  I think this is what you want.

                                  [New Text Document (13).txt](/public/imported_attachments/1/New Text Document (13).txt)

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Cosmo52
                                    last edited by

                                    I also put a Asus PCE-AC88 Dual-Band AC3100 Wireless PCI-E adapter in the router but it doesn't show up.  Thank you guys for the help.

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      Guest
                                      last edited by

                                      No, that's not what I want to see.

                                      Look at the image attached. For each interface it shows a network port, what network port is assigned to WAN?

                                      Capture.JPG
                                      Capture.JPG_thumb

                                      1 Reply Last reply Reply Quote 0
                                      • ?
                                        Guest
                                        last edited by

                                        @Cosmo52:

                                        I also put a Asus PCE-AC88 Dual-Band AC3100 Wireless PCI-E adapter in the router but it doesn't show up.  Thank you guys for the help.

                                        Probably because it's not compatible, although I have not checked. It's not as simple as adding a wifi card.

                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          Cosmo52
                                          last edited by

                                          I guess I don't understand how you to do that?

                                          1 Reply Last reply Reply Quote 0
                                          • C
                                            Cosmo52
                                            last edited by

                                            Is this what you are talking about?

                                            ![Network port.jpg](/public/imported_attachments/1/Network port.jpg)
                                            ![Network port.jpg_thumb](/public/imported_attachments/1/Network port.jpg_thumb)

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.