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    Having problems with installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • C
      Cosmo52
      last edited by

      I tried to login to the router but it is not connecting, other problems can it be?  I am getting confused.  It says that the new pfsense is installed.

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      • ?
        Guest
        last edited by

        Have a look at the terminal window again, it tells you what to enter to connect to the web interface. Usually, it's https://192.168.1.1

        How are you connecting your pc to pfsense, and what hardware are you using?

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        • C
          Cosmo52
          last edited by

          it says https://192.168.1.1/24 but this doesn't work  there is no address for wan.

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          • C
            Cosmo52
            last edited by

            Should I start over and install a older version that would make it easier? I have built computers but this is the first time I am trying to build a router out of a old computer. So am I over my head in doing this or what?

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            • C
              Cosmo52
              last edited by

              I am connecting Pfsense directly to the isp modem.

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              • ?
                Guest
                last edited by

                No, it's fine. So enter that address without the /24

                Forget the wan for now, you need to get to the Lan web interface. How have you got your pc connected to pfsense, you should be connected directly to the LAN port at this point.

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                • C
                  Cosmo52
                  last edited by

                  I still can't login to Pfsense, I put the address in but couldn't connect. There is no address for wan. how do I put one in there and what should it be? Thanks for the help.

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                  • ?
                    Guest
                    last edited by

                    When you connect to the Lan port of pfsense, can you tell me what the IP address of your pc is?

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                    • C
                      Cosmo52
                      last edited by

                      This is the IP address 192.168.0.1  ,  I finally got connected to the Pfsense router but it isn't connecting to the modem.  Is the something that I need to configure in the setup menu?  Is there a video for setting up Pfsense 2.4.2?

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                      • ?
                        Guest
                        last edited by

                        What were you using previously to connect to the modem, before pfSense?

                        The video I gave before is from an earlier version, but the principle is the same.

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                        • C
                          Cosmo52
                          last edited by

                          I am using modem, old router to my computer and it works fine except it disconnects at times.

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                          • ?
                            Guest
                            last edited by

                            Ok, so what are the want settings in the old router?

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                            • C
                              Cosmo52
                              last edited by

                              Name: Ethernet
                              Description: Intel(R) 82579V Gigabit Network Connection
                              Physical address (MAC): 30:85:a9:ae:85:f2
                              Status: Operational
                              Maximum transmission unit: 1500
                              Link speed (Receive/Transmit): 1000/1000 (Mbps)
                              DHCP enabled: Yes
                              DHCP servers: 192.168.0.1
                              DHCP lease obtained: ?Monday, ?December ?11, ?2017 2:53:42 PM
                              DHCP lease expires: ?Tuesday, ?December ?12, ?2017 2:53:42 PM
                              IPv4 address: 192.168.0.198/24
                              IPv6 address:
                              Default gateway: 192.168.0.1
                              DNS servers: 192.168.0.1
                              DNS domain name:
                              DNS connection suffix:
                              DNS search suffix list:
                              Network name: Network  7
                              Network category: Private
                              Connectivity (IPv4/IPv6): Connected to Internet / Connected to unknown network

                              Name: Wi-Fi
                              Description: Broadcom 802.11n Network Adapter
                              Physical address (MAC): dc:85:de:59:ba:fa
                              Status: Not operational
                              Maximum transmission unit: 1500
                              IPv4 address: 169.254.168.10/16
                              IPv6 address: fe80::c9c6:5192:5e2:a80a%15/64
                              DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                              Connectivity (IPv4/IPv6): Disconnected

                              Name: Local Area Connection* 11
                              Description: Microsoft Wi-Fi Direct Virtual Adapter
                              Physical address (MAC): de:85:de:59:ba:fa
                              Status: Not operational
                              Maximum transmission unit: 1500
                              IPv4 address: 169.254.161.131/16
                              IPv6 address: fe80::4da5:a969:845f:a183%9/64
                              DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                              Connectivity (IPv4/IPv6): Disconnected

                              Name: Bluetooth Network Connection
                              Description: Bluetooth Device (Personal Area Network)
                              Physical address (MAC): 94:db:c9:e3:41:f9
                              Status: Not Present
                              Maximum transmission unit: 0
                              Connectivity (IPv4/IPv6): Disconnected

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                              • ?
                                Guest
                                last edited by

                                That appears to be the information from your laptop, not from your existing router.

                                If you wish to replace your existing router with pfsense you will need to know what settings the existing router is using on its wan interface to talk to the  ISP's modem.

                                To get that information you will need to log into the existing router and examine its wan settings.

                                Who is your ISP, and what make is the modem?

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                                • C
                                  Cosmo52
                                  last edited by

                                  My ISP is Mediacom, my router that and connected to the internet is a DLink.

                                  Connection Type :DHCP Client

                                  QoS Engine : Active

                                  Cable Status :Connected

                                  Network Status :Established

                                  Connection Up Time :0 Day 23 Hour 22 Min 44 Sec

                                  Renew  Release
                                  MAC Address :00:26:5A:C8:C8:82

                                  IP Address :173.29.33.54

                                  Subnet Mask :255.255.252.0

                                  Default Gateway :173.29.32.1

                                  Primary DNS Server :108.166.149.2

                                  Secondary DNS Server :108.166.149.3

                                  Advanced DNS :

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                                  • ?
                                    Guest
                                    last edited by

                                    Good.

                                    Now login to pfSense, Along the top menu is an option interfaces, click on that and select WAN.

                                    The IPv4 Configuration type should be set to DHCP. Copy the mac address you saw in the DLINK into the MAC address in the WAN interface below the IPv4 and IPv6 Configuration types.

                                    Scroll to the bottom of the page and select save.

                                    Now , unplug the WAN interface cable from the Dlink and plug it into the WAN interface on pfSense, click on the pfSense logo on the upper left, it will take you back to the dashboard. You should see an interfaces widget, usually upper right that should now be showing Green UP arrows and a WAN address.

                                    Now tell us what you see.

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                                    • C
                                      Cosmo52
                                      last edited by

                                      I did as you said and it still is not connected to the internet.  The widget shows wan is red.

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                                      • ?
                                        Guest
                                        last edited by

                                        Go to interfaces-> Assignments and do a screen grab and post the image so we can see what it's showing.

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                                        • C
                                          Cosmo52
                                          last edited by

                                          I think this is what you want.

                                          [New Text Document (13).txt](/public/imported_attachments/1/New Text Document (13).txt)

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                                          • C
                                            Cosmo52
                                            last edited by

                                            I also put a Asus PCE-AC88 Dual-Band AC3100 Wireless PCI-E adapter in the router but it doesn't show up.  Thank you guys for the help.

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