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    Having problems with installation

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    39 Posts 5 Posters 4.5k Views
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    • ?
      Guest
      last edited by

      No, it's fine. So enter that address without the /24

      Forget the wan for now, you need to get to the Lan web interface. How have you got your pc connected to pfsense, you should be connected directly to the LAN port at this point.

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      • C
        Cosmo52
        last edited by

        I still can't login to Pfsense, I put the address in but couldn't connect. There is no address for wan. how do I put one in there and what should it be? Thanks for the help.

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        • ?
          Guest
          last edited by

          When you connect to the Lan port of pfsense, can you tell me what the IP address of your pc is?

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          • C
            Cosmo52
            last edited by

            This is the IP address 192.168.0.1  ,  I finally got connected to the Pfsense router but it isn't connecting to the modem.  Is the something that I need to configure in the setup menu?  Is there a video for setting up Pfsense 2.4.2?

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            • ?
              Guest
              last edited by

              What were you using previously to connect to the modem, before pfSense?

              The video I gave before is from an earlier version, but the principle is the same.

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              • C
                Cosmo52
                last edited by

                I am using modem, old router to my computer and it works fine except it disconnects at times.

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                • ?
                  Guest
                  last edited by

                  Ok, so what are the want settings in the old router?

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                  • C
                    Cosmo52
                    last edited by

                    Name: Ethernet
                    Description: Intel(R) 82579V Gigabit Network Connection
                    Physical address (MAC): 30:85:a9:ae:85:f2
                    Status: Operational
                    Maximum transmission unit: 1500
                    Link speed (Receive/Transmit): 1000/1000 (Mbps)
                    DHCP enabled: Yes
                    DHCP servers: 192.168.0.1
                    DHCP lease obtained: ?Monday, ?December ?11, ?2017 2:53:42 PM
                    DHCP lease expires: ?Tuesday, ?December ?12, ?2017 2:53:42 PM
                    IPv4 address: 192.168.0.198/24
                    IPv6 address:
                    Default gateway: 192.168.0.1
                    DNS servers: 192.168.0.1
                    DNS domain name:
                    DNS connection suffix:
                    DNS search suffix list:
                    Network name: Network  7
                    Network category: Private
                    Connectivity (IPv4/IPv6): Connected to Internet / Connected to unknown network

                    Name: Wi-Fi
                    Description: Broadcom 802.11n Network Adapter
                    Physical address (MAC): dc:85:de:59:ba:fa
                    Status: Not operational
                    Maximum transmission unit: 1500
                    IPv4 address: 169.254.168.10/16
                    IPv6 address: fe80::c9c6:5192:5e2:a80a%15/64
                    DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                    Connectivity (IPv4/IPv6): Disconnected

                    Name: Local Area Connection* 11
                    Description: Microsoft Wi-Fi Direct Virtual Adapter
                    Physical address (MAC): de:85:de:59:ba:fa
                    Status: Not operational
                    Maximum transmission unit: 1500
                    IPv4 address: 169.254.161.131/16
                    IPv6 address: fe80::4da5:a969:845f:a183%9/64
                    DNS servers: fec0:0:0:ffff::1%1, fec0:0:0:ffff::2%1, fec0:0:0:ffff::3%1
                    Connectivity (IPv4/IPv6): Disconnected

                    Name: Bluetooth Network Connection
                    Description: Bluetooth Device (Personal Area Network)
                    Physical address (MAC): 94:db:c9:e3:41:f9
                    Status: Not Present
                    Maximum transmission unit: 0
                    Connectivity (IPv4/IPv6): Disconnected

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                    • ?
                      Guest
                      last edited by

                      That appears to be the information from your laptop, not from your existing router.

                      If you wish to replace your existing router with pfsense you will need to know what settings the existing router is using on its wan interface to talk to the  ISP's modem.

                      To get that information you will need to log into the existing router and examine its wan settings.

                      Who is your ISP, and what make is the modem?

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                      • C
                        Cosmo52
                        last edited by

                        My ISP is Mediacom, my router that and connected to the internet is a DLink.

                        Connection Type :DHCP Client

                        QoS Engine : Active

                        Cable Status :Connected

                        Network Status :Established

                        Connection Up Time :0 Day 23 Hour 22 Min 44 Sec

                        Renew  Release
                        MAC Address :00:26:5A:C8:C8:82

                        IP Address :173.29.33.54

                        Subnet Mask :255.255.252.0

                        Default Gateway :173.29.32.1

                        Primary DNS Server :108.166.149.2

                        Secondary DNS Server :108.166.149.3

                        Advanced DNS :

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                        • ?
                          Guest
                          last edited by

                          Good.

                          Now login to pfSense, Along the top menu is an option interfaces, click on that and select WAN.

                          The IPv4 Configuration type should be set to DHCP. Copy the mac address you saw in the DLINK into the MAC address in the WAN interface below the IPv4 and IPv6 Configuration types.

                          Scroll to the bottom of the page and select save.

                          Now , unplug the WAN interface cable from the Dlink and plug it into the WAN interface on pfSense, click on the pfSense logo on the upper left, it will take you back to the dashboard. You should see an interfaces widget, usually upper right that should now be showing Green UP arrows and a WAN address.

                          Now tell us what you see.

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                          • C
                            Cosmo52
                            last edited by

                            I did as you said and it still is not connected to the internet.  The widget shows wan is red.

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                            • ?
                              Guest
                              last edited by

                              Go to interfaces-> Assignments and do a screen grab and post the image so we can see what it's showing.

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                              • C
                                Cosmo52
                                last edited by

                                I think this is what you want.

                                [New Text Document (13).txt](/public/imported_attachments/1/New Text Document (13).txt)

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                                • C
                                  Cosmo52
                                  last edited by

                                  I also put a Asus PCE-AC88 Dual-Band AC3100 Wireless PCI-E adapter in the router but it doesn't show up.  Thank you guys for the help.

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                                  • ?
                                    Guest
                                    last edited by

                                    No, that's not what I want to see.

                                    Look at the image attached. For each interface it shows a network port, what network port is assigned to WAN?

                                    Capture.JPG
                                    Capture.JPG_thumb

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                                    • ?
                                      Guest
                                      last edited by

                                      @Cosmo52:

                                      I also put a Asus PCE-AC88 Dual-Band AC3100 Wireless PCI-E adapter in the router but it doesn't show up.  Thank you guys for the help.

                                      Probably because it's not compatible, although I have not checked. It's not as simple as adding a wifi card.

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                                      • C
                                        Cosmo52
                                        last edited by

                                        I guess I don't understand how you to do that?

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                                        • C
                                          Cosmo52
                                          last edited by

                                          Is this what you are talking about?

                                          ![Network port.jpg](/public/imported_attachments/1/Network port.jpg)
                                          ![Network port.jpg_thumb](/public/imported_attachments/1/Network port.jpg_thumb)

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                                          • ?
                                            Guest
                                            last edited by

                                            Yes. That's good! :)

                                            With your Dlink connected, log into the Dlink and have a look at the WAN interface and see if there is anything there regarding PPPoE, if you can, grab an image of the WAN settings on the Dlink and post it.

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