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    PFsense hanging since version 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      Taz79
      last edited by

      This looks promising.. I really hope this was the issue.. seems like it though... Uptime of 2 days and 6 hours now.. I will let it run until 3 days then i will apply my own config..

      0_1547434145944_a1c10830-388b-4bad-b6af-a68fcf73192e-image.png

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      • GertjanG
        Gertjan
        last edited by

        While you're applying, switch to p3.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        T 1 Reply Last reply Reply Quote 0
        • T
          Taz79 @Gertjan
          last edited by

          @gertjan said in PFsense hanging since version 2.4.4:

          While you're applying, switch to p3.

          That one seems not to be available.. At least not in the stable brand. Is there some improvements for the problems im having?

          GertjanG 1 Reply Last reply Reply Quote 0
          • T
            Taz79
            last edited by Taz79

            Ok. I think i found the problem. The problem were infact not Hardware fault but it was software "fault" related to the 2.4.4 releases.

            When installing 2.4.4 the bootup changed to console display instead of VGA display. To fix that i found articles that i should add:
            kern.vty=sc
            To my /boot/loader.conf.local
            But that seemed to have caused the system freezes i have had.

            I now found another article that i should add the following to /boot/loader.conf.local
            i915kms_load="YES"
            drm.i915.enable_unsupported=1

            THAT solved my problems it seems like!

            I still have to apply my original config though to verify. I will do that now.. System has now been running fine for 4.5 days.

            0_1547625520149_7f628828-e65d-463e-90a2-9cf02554c1a0-image.png

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            • GertjanG
              Gertjan @Taz79
              last edited by

              @taz79 said in PFsense hanging since version 2.4.4:

              That one seems not to be available.

              You're right : it should be p2 - sorry.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • T
                Taz79 @Guest
                last edited by stephenw10

                @unb2b said in PFsense hanging since version 2.4.4:

                may i know how old your pc does it supported?

                If you read the thread you will find out.. it has already been mentioned. Computer is from 1st of April 2017 so not very old.

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                • T
                  Taz79
                  last edited by

                  My backup with all configuration has now been applied.

                  Lets give it a few more days too see if this is a complete solution or not :)

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                  • T
                    Taz79
                    last edited by

                    Ok. After applying my config system hung after 2 days again. So i suspect there is something wrong with my config since v 2.4.4... Or my 2 OpenVPN tunnels or something else causing the system to crash. Any advices how to go forward? I think i have established that this is not a hardware issue anymore?

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                    • T
                      Taz79
                      last edited by

                      And it hung again this morning. I reverted back to factory default settings now to get it stable again..

                      provelsP 1 Reply Last reply Reply Quote 0
                      • provelsP
                        provels @Taz79
                        last edited by

                        @taz79 Maybe you'd want to open the box and see if there are any swelled or popped capacitors. Just a thought.

                        Peder

                        MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                        • T
                          Taz79
                          last edited by

                          I have replaced the pfsense router with a dovado router in the meantime. I will see if i could find some other hardware i could use instead :( ... As a last resort i will try to use an older version of PFsense on the router in a last hope there wont be a hardware issue :) .. But yesterday the router hung again with default config this time :(

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                          • T
                            Taz79
                            last edited by

                            Ok.. Setup with both 2.3.5 and 2.4.3 did lockup and hang with a flickering screen.. So as a few of you said in the beginning.. Hardware trouble.. I guess this PC will end up in the recycle pile :( Thanks for the help and input everyone!!! :)

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                            • T
                              Taz79
                              last edited by

                              Probably gonna try to buy a SG-1100 instead :)

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                              • T
                                Taz79
                                last edited by

                                So... I'm with my first Netgate hardware! :D :D :D

                                0_1548437929862_220d1541-3097-4aca-8dde-33a97336562f-image.png

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                                • chrismacmahonC
                                  chrismacmahon
                                  last edited by

                                  Thank you for your purchase!

                                  It's a nice unit!

                                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                  Do Not PM For Help!

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    Taz79 @chrismacmahon
                                    last edited by Taz79

                                    @chrismacmahon

                                    It seems to be a nice product! :)

                                    5 to 6 MB/s in traffic from 4 IP:s and CPU load at 23%.. Looks good so far :) This is a small network with around 20 devices and max speed is 117Mbit/s so i think its a walk in the park for this hardware :)

                                    0_1548438675186_a8d221ff-5fec-4eab-a9b7-2f05cf02b13e-image.png

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                                    • K
                                      kikigak
                                      last edited by

                                      Also have this on Feb2019 from artway and maybe we are on the same boat. :D
                                      Only admin password has been changed at install, cmd reboot 3-times after install then crash happen randomly 40mins, 1hr, 2hrs etc.
                                      Already contact with manufacturer but not very responsive.

                                      Bought here:
                                      https://www.lazada.com.ph/products/-i261594927-s361115350.html

                                      Manufacturer link:
                                      http://artwaytech.com/index.php?s=/Android/detail/id/87

                                      Dump files link:
                                      https://drive.google.com/open?id=1Z1_nkFzruCgFYMQxunjQ2PkcrpyfiI3W

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        db:0:kdb.enter.default>  show pcpu
                                        cpuid        = 3
                                        dynamic pcpu = 0xfffffe026599f380
                                        curthread    = 0xfffff8000c007000: pid 14696 "filterlog"
                                        curpcb       = 0xfffffe022f325cc0
                                        fpcurthread  = 0xfffff8000c007000: pid 14696 "filterlog"
                                        idlethread   = 0xfffff80005217620: tid 100006 "idle: cpu3"
                                        curpmap      = 0xfffff80005f92138
                                        tssp         = 0xffffffff82bb6948
                                        commontssp   = 0xffffffff82bb6948
                                        rsp0         = 0xfffffe022f325cc0
                                        gs32p        = 0xffffffff82bbd1a0
                                        ldt          = 0xffffffff82bbd1e0
                                        tss          = 0xffffffff82bbd1d0
                                        db:0:kdb.enter.default>  bt
                                        Tracing pid 14696 tid 100153 td 0xfffff8000c007000
                                        __mtx_lock_sleep() at __mtx_lock_sleep+0xcd/frame 0xfffffe022f325610
                                        binsfree() at binsfree+0x2bf/frame 0xfffffe022f325660
                                        bqrelse() at bqrelse+0xde/frame 0xfffffe022f325690
                                        ffs_read() at ffs_read+0x281/frame 0xfffffe022f325720
                                        VOP_READ_APV() at VOP_READ_APV+0x7c/frame 0xfffffe022f325750
                                        vn_read() at vn_read+0x186/frame 0xfffffe022f3257d0
                                        vn_io_fault_doio() at vn_io_fault_doio+0x43/frame 0xfffffe022f325830
                                        vn_io_fault1() at vn_io_fault1+0x161/frame 0xfffffe022f325970
                                        vn_io_fault() at vn_io_fault+0x198/frame 0xfffffe022f3259e0
                                        dofileread() at dofileread+0xba/frame 0xfffffe022f325a20
                                        kern_readv() at kern_readv+0x68/frame 0xfffffe022f325a70
                                        sys_read() at sys_read+0x86/frame 0xfffffe022f325ac0
                                        amd64_syscall() at amd64_syscall+0xa38/frame 0xfffffe022f325bf0
                                        fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe022f325bf0
                                        --- syscall (3, FreeBSD ELF64, sys_read), rip = 0x800dd2d4a, rsp = 0x7fffffffe678, rbp = 0x7fffffffe690 ---
                                        db:0:kdb.enter.default>  ps
                                        

                                        Hmm. possibly a failing drive.

                                        Is the crash report the same every time?

                                        Steve

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                                        • K
                                          kikigak
                                          last edited by

                                          Yes crash report is the same every time and I don't know how to interpret crash logs.
                                          How could you possibly say it's a failing drive?
                                          Although SSD mSATA has improper character on BIOS, "SATA PM: ?????? SSD 128GB". I have no extra mSATA yet to replace.
                                          Added more photo on gdrive for reference.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            There are a number of read functions in the backtrace leading up to the crash which makes me think it's a read error and hence possibly a drive or drive controller issue.
                                            However I would expect some variation. If the backtrace is identical at each crash it's something in software triggering it.

                                            Steve

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