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    PFsense hanging since version 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      Taz79
      last edited by

      Ok. After applying my config system hung after 2 days again. So i suspect there is something wrong with my config since v 2.4.4... Or my 2 OpenVPN tunnels or something else causing the system to crash. Any advices how to go forward? I think i have established that this is not a hardware issue anymore?

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      • T
        Taz79
        last edited by

        And it hung again this morning. I reverted back to factory default settings now to get it stable again..

        provelsP 1 Reply Last reply Reply Quote 0
        • provelsP
          provels @Taz79
          last edited by

          @taz79 Maybe you'd want to open the box and see if there are any swelled or popped capacitors. Just a thought.

          Peder

          MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
          BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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          • T
            Taz79
            last edited by

            I have replaced the pfsense router with a dovado router in the meantime. I will see if i could find some other hardware i could use instead :( ... As a last resort i will try to use an older version of PFsense on the router in a last hope there wont be a hardware issue :) .. But yesterday the router hung again with default config this time :(

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            • T
              Taz79
              last edited by

              Ok.. Setup with both 2.3.5 and 2.4.3 did lockup and hang with a flickering screen.. So as a few of you said in the beginning.. Hardware trouble.. I guess this PC will end up in the recycle pile :( Thanks for the help and input everyone!!! :)

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              • T
                Taz79
                last edited by

                Probably gonna try to buy a SG-1100 instead :)

                1 Reply Last reply Reply Quote 0
                • T
                  Taz79
                  last edited by

                  So... I'm with my first Netgate hardware! :D :D :D

                  0_1548437929862_220d1541-3097-4aca-8dde-33a97336562f-image.png

                  1 Reply Last reply Reply Quote 0
                  • chrismacmahonC
                    chrismacmahon
                    last edited by

                    Thank you for your purchase!

                    It's a nice unit!

                    Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                    Do Not PM For Help!

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      Taz79 @chrismacmahon
                      last edited by Taz79

                      @chrismacmahon

                      It seems to be a nice product! :)

                      5 to 6 MB/s in traffic from 4 IP:s and CPU load at 23%.. Looks good so far :) This is a small network with around 20 devices and max speed is 117Mbit/s so i think its a walk in the park for this hardware :)

                      0_1548438675186_a8d221ff-5fec-4eab-a9b7-2f05cf02b13e-image.png

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                      • K
                        kikigak
                        last edited by

                        Also have this on Feb2019 from artway and maybe we are on the same boat. :D
                        Only admin password has been changed at install, cmd reboot 3-times after install then crash happen randomly 40mins, 1hr, 2hrs etc.
                        Already contact with manufacturer but not very responsive.

                        Bought here:
                        https://www.lazada.com.ph/products/-i261594927-s361115350.html

                        Manufacturer link:
                        http://artwaytech.com/index.php?s=/Android/detail/id/87

                        Dump files link:
                        https://drive.google.com/open?id=1Z1_nkFzruCgFYMQxunjQ2PkcrpyfiI3W

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          db:0:kdb.enter.default>  show pcpu
                          cpuid        = 3
                          dynamic pcpu = 0xfffffe026599f380
                          curthread    = 0xfffff8000c007000: pid 14696 "filterlog"
                          curpcb       = 0xfffffe022f325cc0
                          fpcurthread  = 0xfffff8000c007000: pid 14696 "filterlog"
                          idlethread   = 0xfffff80005217620: tid 100006 "idle: cpu3"
                          curpmap      = 0xfffff80005f92138
                          tssp         = 0xffffffff82bb6948
                          commontssp   = 0xffffffff82bb6948
                          rsp0         = 0xfffffe022f325cc0
                          gs32p        = 0xffffffff82bbd1a0
                          ldt          = 0xffffffff82bbd1e0
                          tss          = 0xffffffff82bbd1d0
                          db:0:kdb.enter.default>  bt
                          Tracing pid 14696 tid 100153 td 0xfffff8000c007000
                          __mtx_lock_sleep() at __mtx_lock_sleep+0xcd/frame 0xfffffe022f325610
                          binsfree() at binsfree+0x2bf/frame 0xfffffe022f325660
                          bqrelse() at bqrelse+0xde/frame 0xfffffe022f325690
                          ffs_read() at ffs_read+0x281/frame 0xfffffe022f325720
                          VOP_READ_APV() at VOP_READ_APV+0x7c/frame 0xfffffe022f325750
                          vn_read() at vn_read+0x186/frame 0xfffffe022f3257d0
                          vn_io_fault_doio() at vn_io_fault_doio+0x43/frame 0xfffffe022f325830
                          vn_io_fault1() at vn_io_fault1+0x161/frame 0xfffffe022f325970
                          vn_io_fault() at vn_io_fault+0x198/frame 0xfffffe022f3259e0
                          dofileread() at dofileread+0xba/frame 0xfffffe022f325a20
                          kern_readv() at kern_readv+0x68/frame 0xfffffe022f325a70
                          sys_read() at sys_read+0x86/frame 0xfffffe022f325ac0
                          amd64_syscall() at amd64_syscall+0xa38/frame 0xfffffe022f325bf0
                          fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe022f325bf0
                          --- syscall (3, FreeBSD ELF64, sys_read), rip = 0x800dd2d4a, rsp = 0x7fffffffe678, rbp = 0x7fffffffe690 ---
                          db:0:kdb.enter.default>  ps
                          

                          Hmm. possibly a failing drive.

                          Is the crash report the same every time?

                          Steve

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                          • K
                            kikigak
                            last edited by

                            Yes crash report is the same every time and I don't know how to interpret crash logs.
                            How could you possibly say it's a failing drive?
                            Although SSD mSATA has improper character on BIOS, "SATA PM: ?????? SSD 128GB". I have no extra mSATA yet to replace.
                            Added more photo on gdrive for reference.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              There are a number of read functions in the backtrace leading up to the crash which makes me think it's a read error and hence possibly a drive or drive controller issue.
                              However I would expect some variation. If the backtrace is identical at each crash it's something in software triggering it.

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • kiokomanK
                                kiokoman LAYER 8
                                last edited by

                                if you can run a system from a usb stick i 'll suggest a memtest and https://www.smartmontools.org/wiki/Download to test the disk
                                https://www.smartmontools.org/wiki/LiveCDs

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                                we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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                                • K
                                  kikigak
                                  last edited by kikigak

                                  Run memtest as suggested, see 'ref' folder on gdrive.
                                  I've install ClearOS 7.6.0 on 1 of 3 devices we bought, it's up and running 3-days now without crash dump.

                                  [root@xyz-svr-utm ~]# cat /etc/centos-release
                                  ClearOS release 7.6.0 (Final)
                                  [root@xyz-svr-utm ~]# uptime
                                   10:05:38 up 3 days, 16:46,  2 users,  load average: 0.01, 0.07, 0.08
                                  
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                                  • kiokomanK
                                    kiokoman LAYER 8
                                    last edited by

                                    can you disable uefi in the bios?
                                    also i found ppl with similar problem that was able to boot without crash with hw.ibrs_disable=1 and
                                    vm.pmap.pti=0
                                    but this will disable spectre and meltdown mitigation

                                    ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                                    Please do not use chat/PM to ask for help
                                    we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                                    Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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                                    • K
                                      kikigak
                                      last edited by kikigak

                                      Maybe this hardware from ARTWAY is not stable.
                                      Disabled secure boot and set devices to LEGACY only but still UEFI appears on boot devices.

                                      1. Did a clean install choosing non-UEFI USB installer at boot selection (F11) with only admin change at install. This proceeds as usual (large text sizes on installation GUI) but after installation, when USB installer removed, restart then SSD selected on BIOS boot, it says no bootable device. Checking partition says unformatted.

                                      2. Clean install choosing UEFI USB installer at boot selection (F11) with only admin change at install. This proceeds as usual (small text sizes on installation GUI with mouse cursor). After installation, USB installer removed then restart and is working normally.

                                      But on ClearOS it's still up and running 6-days on production without crash dump.

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                                      • K
                                        kikigak
                                        last edited by

                                        tried install xcp-ng, it's working fine. setup pfsense vm on xcp-ng and still crash dump.

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                                        • K
                                          kikigak
                                          last edited by

                                          replaced ram and now working without crash dump. sigh!

                                          1 Reply Last reply Reply Quote 1
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ouch! Nice catch though.

                                            1 Reply Last reply Reply Quote 0
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