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    PFsense hanging since version 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG
      Gertjan
      last edited by

      While you're applying, switch to p3.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

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      • T
        Taz79 @Gertjan
        last edited by

        @gertjan said in PFsense hanging since version 2.4.4:

        While you're applying, switch to p3.

        That one seems not to be available.. At least not in the stable brand. Is there some improvements for the problems im having?

        GertjanG 1 Reply Last reply Reply Quote 0
        • T
          Taz79
          last edited by Taz79

          Ok. I think i found the problem. The problem were infact not Hardware fault but it was software "fault" related to the 2.4.4 releases.

          When installing 2.4.4 the bootup changed to console display instead of VGA display. To fix that i found articles that i should add:
          kern.vty=sc
          To my /boot/loader.conf.local
          But that seemed to have caused the system freezes i have had.

          I now found another article that i should add the following to /boot/loader.conf.local
          i915kms_load="YES"
          drm.i915.enable_unsupported=1

          THAT solved my problems it seems like!

          I still have to apply my original config though to verify. I will do that now.. System has now been running fine for 4.5 days.

          0_1547625520149_7f628828-e65d-463e-90a2-9cf02554c1a0-image.png

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          • GertjanG
            Gertjan @Taz79
            last edited by

            @taz79 said in PFsense hanging since version 2.4.4:

            That one seems not to be available.

            You're right : it should be p2 - sorry.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • T
              Taz79 @Guest
              last edited by stephenw10

              @unb2b said in PFsense hanging since version 2.4.4:

              may i know how old your pc does it supported?

              If you read the thread you will find out.. it has already been mentioned. Computer is from 1st of April 2017 so not very old.

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              • T
                Taz79
                last edited by

                My backup with all configuration has now been applied.

                Lets give it a few more days too see if this is a complete solution or not :)

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                • T
                  Taz79
                  last edited by

                  Ok. After applying my config system hung after 2 days again. So i suspect there is something wrong with my config since v 2.4.4... Or my 2 OpenVPN tunnels or something else causing the system to crash. Any advices how to go forward? I think i have established that this is not a hardware issue anymore?

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                  • T
                    Taz79
                    last edited by

                    And it hung again this morning. I reverted back to factory default settings now to get it stable again..

                    provelsP 1 Reply Last reply Reply Quote 0
                    • provelsP
                      provels @Taz79
                      last edited by

                      @taz79 Maybe you'd want to open the box and see if there are any swelled or popped capacitors. Just a thought.

                      Peder

                      MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                      BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                      • T
                        Taz79
                        last edited by

                        I have replaced the pfsense router with a dovado router in the meantime. I will see if i could find some other hardware i could use instead :( ... As a last resort i will try to use an older version of PFsense on the router in a last hope there wont be a hardware issue :) .. But yesterday the router hung again with default config this time :(

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                        • T
                          Taz79
                          last edited by

                          Ok.. Setup with both 2.3.5 and 2.4.3 did lockup and hang with a flickering screen.. So as a few of you said in the beginning.. Hardware trouble.. I guess this PC will end up in the recycle pile :( Thanks for the help and input everyone!!! :)

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                          • T
                            Taz79
                            last edited by

                            Probably gonna try to buy a SG-1100 instead :)

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                            • T
                              Taz79
                              last edited by

                              So... I'm with my first Netgate hardware! :D :D :D

                              0_1548437929862_220d1541-3097-4aca-8dde-33a97336562f-image.png

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                              • chrismacmahonC
                                chrismacmahon
                                last edited by

                                Thank you for your purchase!

                                It's a nice unit!

                                Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                Do Not PM For Help!

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                                  Taz79 @chrismacmahon
                                  last edited by Taz79

                                  @chrismacmahon

                                  It seems to be a nice product! :)

                                  5 to 6 MB/s in traffic from 4 IP:s and CPU load at 23%.. Looks good so far :) This is a small network with around 20 devices and max speed is 117Mbit/s so i think its a walk in the park for this hardware :)

                                  0_1548438675186_a8d221ff-5fec-4eab-a9b7-2f05cf02b13e-image.png

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                                  • K
                                    kikigak
                                    last edited by

                                    Also have this on Feb2019 from artway and maybe we are on the same boat. :D
                                    Only admin password has been changed at install, cmd reboot 3-times after install then crash happen randomly 40mins, 1hr, 2hrs etc.
                                    Already contact with manufacturer but not very responsive.

                                    Bought here:
                                    https://www.lazada.com.ph/products/-i261594927-s361115350.html

                                    Manufacturer link:
                                    http://artwaytech.com/index.php?s=/Android/detail/id/87

                                    Dump files link:
                                    https://drive.google.com/open?id=1Z1_nkFzruCgFYMQxunjQ2PkcrpyfiI3W

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      db:0:kdb.enter.default>  show pcpu
                                      cpuid        = 3
                                      dynamic pcpu = 0xfffffe026599f380
                                      curthread    = 0xfffff8000c007000: pid 14696 "filterlog"
                                      curpcb       = 0xfffffe022f325cc0
                                      fpcurthread  = 0xfffff8000c007000: pid 14696 "filterlog"
                                      idlethread   = 0xfffff80005217620: tid 100006 "idle: cpu3"
                                      curpmap      = 0xfffff80005f92138
                                      tssp         = 0xffffffff82bb6948
                                      commontssp   = 0xffffffff82bb6948
                                      rsp0         = 0xfffffe022f325cc0
                                      gs32p        = 0xffffffff82bbd1a0
                                      ldt          = 0xffffffff82bbd1e0
                                      tss          = 0xffffffff82bbd1d0
                                      db:0:kdb.enter.default>  bt
                                      Tracing pid 14696 tid 100153 td 0xfffff8000c007000
                                      __mtx_lock_sleep() at __mtx_lock_sleep+0xcd/frame 0xfffffe022f325610
                                      binsfree() at binsfree+0x2bf/frame 0xfffffe022f325660
                                      bqrelse() at bqrelse+0xde/frame 0xfffffe022f325690
                                      ffs_read() at ffs_read+0x281/frame 0xfffffe022f325720
                                      VOP_READ_APV() at VOP_READ_APV+0x7c/frame 0xfffffe022f325750
                                      vn_read() at vn_read+0x186/frame 0xfffffe022f3257d0
                                      vn_io_fault_doio() at vn_io_fault_doio+0x43/frame 0xfffffe022f325830
                                      vn_io_fault1() at vn_io_fault1+0x161/frame 0xfffffe022f325970
                                      vn_io_fault() at vn_io_fault+0x198/frame 0xfffffe022f3259e0
                                      dofileread() at dofileread+0xba/frame 0xfffffe022f325a20
                                      kern_readv() at kern_readv+0x68/frame 0xfffffe022f325a70
                                      sys_read() at sys_read+0x86/frame 0xfffffe022f325ac0
                                      amd64_syscall() at amd64_syscall+0xa38/frame 0xfffffe022f325bf0
                                      fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe022f325bf0
                                      --- syscall (3, FreeBSD ELF64, sys_read), rip = 0x800dd2d4a, rsp = 0x7fffffffe678, rbp = 0x7fffffffe690 ---
                                      db:0:kdb.enter.default>  ps
                                      

                                      Hmm. possibly a failing drive.

                                      Is the crash report the same every time?

                                      Steve

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                                      • K
                                        kikigak
                                        last edited by

                                        Yes crash report is the same every time and I don't know how to interpret crash logs.
                                        How could you possibly say it's a failing drive?
                                        Although SSD mSATA has improper character on BIOS, "SATA PM: ?????? SSD 128GB". I have no extra mSATA yet to replace.
                                        Added more photo on gdrive for reference.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          There are a number of read functions in the backtrace leading up to the crash which makes me think it's a read error and hence possibly a drive or drive controller issue.
                                          However I would expect some variation. If the backtrace is identical at each crash it's something in software triggering it.

                                          Steve

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                                          • kiokomanK
                                            kiokoman LAYER 8
                                            last edited by

                                            if you can run a system from a usb stick i 'll suggest a memtest and https://www.smartmontools.org/wiki/Download to test the disk
                                            https://www.smartmontools.org/wiki/LiveCDs

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