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    PFsense hanging since version 2.4.4

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      Taz79
      last edited by

      My backup with all configuration has now been applied.

      Lets give it a few more days too see if this is a complete solution or not :)

      1 Reply Last reply Reply Quote 0
      • T
        Taz79
        last edited by

        Ok. After applying my config system hung after 2 days again. So i suspect there is something wrong with my config since v 2.4.4... Or my 2 OpenVPN tunnels or something else causing the system to crash. Any advices how to go forward? I think i have established that this is not a hardware issue anymore?

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        • T
          Taz79
          last edited by

          And it hung again this morning. I reverted back to factory default settings now to get it stable again..

          provelsP 1 Reply Last reply Reply Quote 0
          • provelsP
            provels @Taz79
            last edited by

            @taz79 Maybe you'd want to open the box and see if there are any swelled or popped capacitors. Just a thought.

            Peder

            MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
            BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

            1 Reply Last reply Reply Quote 0
            • T
              Taz79
              last edited by

              I have replaced the pfsense router with a dovado router in the meantime. I will see if i could find some other hardware i could use instead :( ... As a last resort i will try to use an older version of PFsense on the router in a last hope there wont be a hardware issue :) .. But yesterday the router hung again with default config this time :(

              1 Reply Last reply Reply Quote 0
              • T
                Taz79
                last edited by

                Ok.. Setup with both 2.3.5 and 2.4.3 did lockup and hang with a flickering screen.. So as a few of you said in the beginning.. Hardware trouble.. I guess this PC will end up in the recycle pile :( Thanks for the help and input everyone!!! :)

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                • T
                  Taz79
                  last edited by

                  Probably gonna try to buy a SG-1100 instead :)

                  1 Reply Last reply Reply Quote 0
                  • T
                    Taz79
                    last edited by

                    So... I'm with my first Netgate hardware! :D :D :D

                    0_1548437929862_220d1541-3097-4aca-8dde-33a97336562f-image.png

                    1 Reply Last reply Reply Quote 0
                    • chrismacmahonC
                      chrismacmahon
                      last edited by

                      Thank you for your purchase!

                      It's a nice unit!

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                      Do Not PM For Help!

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        Taz79 @chrismacmahon
                        last edited by Taz79

                        @chrismacmahon

                        It seems to be a nice product! :)

                        5 to 6 MB/s in traffic from 4 IP:s and CPU load at 23%.. Looks good so far :) This is a small network with around 20 devices and max speed is 117Mbit/s so i think its a walk in the park for this hardware :)

                        0_1548438675186_a8d221ff-5fec-4eab-a9b7-2f05cf02b13e-image.png

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                        • K
                          kikigak
                          last edited by

                          Also have this on Feb2019 from artway and maybe we are on the same boat. :D
                          Only admin password has been changed at install, cmd reboot 3-times after install then crash happen randomly 40mins, 1hr, 2hrs etc.
                          Already contact with manufacturer but not very responsive.

                          Bought here:
                          https://www.lazada.com.ph/products/-i261594927-s361115350.html

                          Manufacturer link:
                          http://artwaytech.com/index.php?s=/Android/detail/id/87

                          Dump files link:
                          https://drive.google.com/open?id=1Z1_nkFzruCgFYMQxunjQ2PkcrpyfiI3W

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            db:0:kdb.enter.default>  show pcpu
                            cpuid        = 3
                            dynamic pcpu = 0xfffffe026599f380
                            curthread    = 0xfffff8000c007000: pid 14696 "filterlog"
                            curpcb       = 0xfffffe022f325cc0
                            fpcurthread  = 0xfffff8000c007000: pid 14696 "filterlog"
                            idlethread   = 0xfffff80005217620: tid 100006 "idle: cpu3"
                            curpmap      = 0xfffff80005f92138
                            tssp         = 0xffffffff82bb6948
                            commontssp   = 0xffffffff82bb6948
                            rsp0         = 0xfffffe022f325cc0
                            gs32p        = 0xffffffff82bbd1a0
                            ldt          = 0xffffffff82bbd1e0
                            tss          = 0xffffffff82bbd1d0
                            db:0:kdb.enter.default>  bt
                            Tracing pid 14696 tid 100153 td 0xfffff8000c007000
                            __mtx_lock_sleep() at __mtx_lock_sleep+0xcd/frame 0xfffffe022f325610
                            binsfree() at binsfree+0x2bf/frame 0xfffffe022f325660
                            bqrelse() at bqrelse+0xde/frame 0xfffffe022f325690
                            ffs_read() at ffs_read+0x281/frame 0xfffffe022f325720
                            VOP_READ_APV() at VOP_READ_APV+0x7c/frame 0xfffffe022f325750
                            vn_read() at vn_read+0x186/frame 0xfffffe022f3257d0
                            vn_io_fault_doio() at vn_io_fault_doio+0x43/frame 0xfffffe022f325830
                            vn_io_fault1() at vn_io_fault1+0x161/frame 0xfffffe022f325970
                            vn_io_fault() at vn_io_fault+0x198/frame 0xfffffe022f3259e0
                            dofileread() at dofileread+0xba/frame 0xfffffe022f325a20
                            kern_readv() at kern_readv+0x68/frame 0xfffffe022f325a70
                            sys_read() at sys_read+0x86/frame 0xfffffe022f325ac0
                            amd64_syscall() at amd64_syscall+0xa38/frame 0xfffffe022f325bf0
                            fast_syscall_common() at fast_syscall_common+0x101/frame 0xfffffe022f325bf0
                            --- syscall (3, FreeBSD ELF64, sys_read), rip = 0x800dd2d4a, rsp = 0x7fffffffe678, rbp = 0x7fffffffe690 ---
                            db:0:kdb.enter.default>  ps
                            

                            Hmm. possibly a failing drive.

                            Is the crash report the same every time?

                            Steve

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                            • K
                              kikigak
                              last edited by

                              Yes crash report is the same every time and I don't know how to interpret crash logs.
                              How could you possibly say it's a failing drive?
                              Although SSD mSATA has improper character on BIOS, "SATA PM: ?????? SSD 128GB". I have no extra mSATA yet to replace.
                              Added more photo on gdrive for reference.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                There are a number of read functions in the backtrace leading up to the crash which makes me think it's a read error and hence possibly a drive or drive controller issue.
                                However I would expect some variation. If the backtrace is identical at each crash it's something in software triggering it.

                                Steve

                                1 Reply Last reply Reply Quote 0
                                • kiokomanK
                                  kiokoman LAYER 8
                                  last edited by

                                  if you can run a system from a usb stick i 'll suggest a memtest and https://www.smartmontools.org/wiki/Download to test the disk
                                  https://www.smartmontools.org/wiki/LiveCDs

                                  ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
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                                  we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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                                  • K
                                    kikigak
                                    last edited by kikigak

                                    Run memtest as suggested, see 'ref' folder on gdrive.
                                    I've install ClearOS 7.6.0 on 1 of 3 devices we bought, it's up and running 3-days now without crash dump.

                                    [root@xyz-svr-utm ~]# cat /etc/centos-release
                                    ClearOS release 7.6.0 (Final)
                                    [root@xyz-svr-utm ~]# uptime
                                     10:05:38 up 3 days, 16:46,  2 users,  load average: 0.01, 0.07, 0.08
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • kiokomanK
                                      kiokoman LAYER 8
                                      last edited by

                                      can you disable uefi in the bios?
                                      also i found ppl with similar problem that was able to boot without crash with hw.ibrs_disable=1 and
                                      vm.pmap.pti=0
                                      but this will disable spectre and meltdown mitigation

                                      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                                      Please do not use chat/PM to ask for help
                                      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                                      Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                                      1 Reply Last reply Reply Quote 0
                                      • K
                                        kikigak
                                        last edited by kikigak

                                        Maybe this hardware from ARTWAY is not stable.
                                        Disabled secure boot and set devices to LEGACY only but still UEFI appears on boot devices.

                                        1. Did a clean install choosing non-UEFI USB installer at boot selection (F11) with only admin change at install. This proceeds as usual (large text sizes on installation GUI) but after installation, when USB installer removed, restart then SSD selected on BIOS boot, it says no bootable device. Checking partition says unformatted.

                                        2. Clean install choosing UEFI USB installer at boot selection (F11) with only admin change at install. This proceeds as usual (small text sizes on installation GUI with mouse cursor). After installation, USB installer removed then restart and is working normally.

                                        But on ClearOS it's still up and running 6-days on production without crash dump.

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          kikigak
                                          last edited by

                                          tried install xcp-ng, it's working fine. setup pfsense vm on xcp-ng and still crash dump.

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kikigak
                                            last edited by

                                            replaced ram and now working without crash dump. sigh!

                                            1 Reply Last reply Reply Quote 1
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