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    I can ping PFSense but PFSense can't ping back

    Scheduled Pinned Locked Moved General pfSense Questions
    42 Posts 7 Posters 11.7k Views
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    • -
      -striker- 0 @Konstanti
      last edited by

      @konstanti I gave that a try, Thank You for the suggest! Rebooted pfsense to ensure it was applied. Same results on a ping test.

      K 1 Reply Last reply Reply Quote 0
      • K
        Konstanti @-striker- 0
        last edited by Konstanti

        @striker-0
        Show the output of the command
        ifconfig -m
        and arp -a

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        • -
          -striker- 0 @Konstanti
          last edited by

          @konstanti The forums are being weird and telling me that the content is flagged as spam. I've attached the requested results as a text file.0_1548526770045_Results.txt

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          • K
            Konstanti @-striker- 0
            last edited by Konstanti

            @striker-0
            So in a whole, all looks decently
            What you can try

            1. Change the LAN - re0 interface speed (e.g. media 100baseTX mediaopt full-duplex)
            2. Check the lan re0 - switch cable
            3. Connect any device directly to PFSense and try to ping .
            4. check the subnet mask in dhcp server settings and devices that have permanent ip addresses (255.255.255.0)
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            • chpalmerC
              chpalmer
              last edited by chpalmer

              Client firewalls? If you changed anything such as your LAN subnet your desktops will change to "public" and block everything.

              Even changing an interface on your router could trigger that.

              https://www.netgate.com/docs/pfsense/nat/port-forward-troubleshooting.html

              As you eluded to in your first post- once you figure out why your port forward does not work you will most likely also fix the ping.

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                If you can ping one way and not the other it is almost certainly a firewall on the device you cannot ping blocking it. One way ping success proves two-way traffic, routing (for the most part in most cases), and layer 2 are correct.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • -
                  -striker- 0 @Konstanti
                  last edited by

                  @konstanti

                  1. I would prefer not to change my link speed. It is currently running at 1000. If I switch it down to 10 or 100, I would be limiting my access to my internet as my internet connection is currently rated for 300. Additionally, this was working previously under the current link state, so I would be surprised if this would resolve anything. What is your rationale for checking this?

                  2. Tried a different cable, no change in results.

                  3. Tried connecting a device directly to pfsense. No change in results.

                  4. Subnet Mask is set to 255.255.255.0 in DHCP and aligns with the client.

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                  • -
                    -striker- 0 @chpalmer
                    last edited by

                    @chpalmer I thought it could be client side firewall too. I normally leave those disabled on my internal LAN as they just cause unnecessary trouble. I have confirmed and they are still off.

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      Then you'll have to packet capture to see the pings going out and nothing coming back, look at the MAC addresses, etc.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                      • K
                        Konstanti @-striker- 0
                        last edited by Konstanti

                        @striker-0
                        Reducing the connection speed is just a test
                        I am very confused by the line in ping test
                        255.255.255.0 > 10.0.100.51: ICMP echo request, id 16367, seq 0, length 64
                        ( I don't know what's the subnet mask )

                        Should be so

                        length 98: 192.168.1.1 > 192.168.1.230: ICMP echo request, id 30542, seq 0, length 64
                        length 98: 192.168.1.230 > 192.168.1.1: ICMP echo reply, id 30542, seq 0, length 64
                        length 98: 192.168.1.1 > 192.168.1.230: ICMP echo request, id 30542, seq 1, length 64
                        length 98: 192.168.1.230 > 192.168.1.1: ICMP echo reply, id 30542, seq 1, length 64

                        Can you put the packet capture file here ?

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                        • -
                          -striker- 0 @Derelict
                          last edited by

                          @derelict I have confirmed the firewall is off. This issue occurs across all devices on my network, the only constant is pfsense. Additionally, within my network other devices can ping each other and I can connect to the port I am trying to forward. Something is going on with pfsense or the hardware it resides on.

                          K DerelictD 2 Replies Last reply Reply Quote 0
                          • K
                            Konstanti @-striker- 0
                            last edited by

                            @striker-0
                            And another question - how much do you have active NORDVPN tunnels ?
                            if you turn them off, will anything change ?

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by johnpoz

                              @striker-0 said in I can ping PFSense but PFSense can't ping back:

                              255.255.255.0 > 10.0.100.51:

                              That is NOT right it sould be pinging from pfsense IP on that 10.0.100 network..

                              re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                              	options=82098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
                              	capabilities=18399b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_UCAST,WOL_MCAST,WOL_MAGIC,LINKSTATE,NETMAP>
                              	ether 00:11:09:d7:2b:fa
                              	hwaddr 00:11:09:d7:2b:fa
                              	inet6 fe80::211:9ff:fed7:2bfa%re0 prefixlen 64 scopeid 0x2
                              	inet 10.0.100.1 netmask 0xffffff00 broadcast 10.0.100.255
                              	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                              	media: Ethernet autoselect (1000baseT <full-duplex,master>)
                              	status: active
                              

                              That is the IP it should be pinging from 10.0.100.1

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

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                              • DerelictD
                                Derelict LAYER 8 Netgate @-striker- 0
                                last edited by

                                @striker-0 Post a packet capture taken on each interface of pings that work and pings that fail.

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                • -
                                  -striker- 0 @Konstanti
                                  last edited by

                                  @konstanti at the moment, my NORDVPN tunnel is down. I see no difference in activity when the tunnel is up or down.

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                                  • K
                                    Konstanti @johnpoz
                                    last edited by Konstanti

                                    @johnpoz
                                    All this is very strange, because of the webgui
                                    pfsense is also forming a command
                                    / sbin/ping -S 10.0.100.1 -c 3 10.0.100.51 (as seen in the picture)
                                    and tcpdump shows another

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                                    • -
                                      -striker- 0 @Derelict
                                      last edited by

                                      @derelict Here is a packet capture from pfsense where I tried to ping 10.0.100.51 on the LAN interface and it failed.

                                      12:47:22.869939 00:11:09:d7:2b:fa > 00:22:15:9f:4b:51, ethertype IPv4 (0x0800), length 98: (tos 0x0, ttl 64, id 14477, offset 0, flags [none], proto ICMP (1), length 84)
                                      255.255.255.0 > 10.0.100.51: ICMP echo request, id 49230, seq 0, length 64
                                      12:47:23.875326 00:11:09:d7:2b:fa > 00:22:15:9f:4b:51, ethertype IPv4 (0x0800), length 98: (tos 0x0, ttl 64, id 41292, offset 0, flags [none], proto ICMP (1), length 84)
                                      255.255.255.0 > 10.0.100.51: ICMP echo request, id 49230, seq 1, length 64
                                      12:47:24.877890 00:11:09:d7:2b:fa > 00:22:15:9f:4b:51, ethertype IPv4 (0x0800), length 98: (tos 0x0, ttl 64, id 38991, offset 0, flags [none], proto ICMP (1), length 84)
                                      255.255.255.0 > 10.0.100.51: ICMP echo request, id 49230, seq 2, length 64

                                      pfsense packet capture doesn't seem to capture any packets when I ping from my workstation to the server even with the use of promiscuous mode. Any suggestions on a tool to capture the information you are looking for?

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                                      • K
                                        Konstanti @-striker- 0
                                        last edited by Konstanti

                                        @striker-0
                                        0_1548615129595_f1b4a77b-657e-4585-ae4a-450e95d008d0-image.png

                                        Need a file that you download after clicking " Download capture"

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                                        • -
                                          -striker- 0 @Konstanti
                                          last edited by

                                          @konstanti capture download attached. Forums wouldn't accept a .cap file, so I zipped it.

                                          0_1548615280401_packetcapture(1).zip

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                                          • DerelictD
                                            Derelict LAYER 8 Netgate
                                            last edited by

                                            Great. What are we looking at?

                                            Chattanooga, Tennessee, USA
                                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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