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    Upgraded to 2.4.4_3 - after 2 days router not working anymore.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • JeGrJ
      JeGr LAYER 8 Moderator
      last edited by

      Upgraded several physical AND virtual setups without a hitch, so to say

      @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

      Do not use the version 2.4.4_3. its total crap

      is indeed exactly that. We don't have a clue what exactly went wrong with your setup but IMHO has nothing to do with exactly that update.

      By the way: your screenshot with the error shows an installation older than 2.4.4-p2. Those libraries with <20131226> point to PHP 5.6 which was deprecated and switched to 7.x with the 2.4.3 update. Since then, it is running PHP 7.1 or 7.2 depending on your version. So that points to something that is older then the 2.4.3 update.
      2.4.4-p2 was already running 7.2.10 which has it's libraries located under /usr/lib/php/20170718/xyz.so. So for debugging I'd go down that road and check if that version in your last shot (2.4.4-p2) is really and completely installed. But that sure looks fishy.

      Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

      If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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      • A
        albgen
        last edited by

        This instance of pfSense is installed on january 2018. After that i did the regular updates from the UI. Thats it. Arrived today and i had a dead box. What happened? well i don't know, it seem this version(2.4.4_3) is braking something.
        Never happened since using monowall and pfsense. First time!

        Let me point out also that i'm the only one that can manage this box so the chance somebody has done something on the box else is zero! The web interface and the ssh is not even exposed on the wan interface.

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        • chrismacmahonC
          chrismacmahon
          last edited by

          what is the output of:

          pkg search php
          

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          • A
            albgen @chrismacmahon
            last edited by

            @chrismacmahon said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

            what is the output of:

            pkg search php
            

            i did not even tried to fix it. It is a production system and i just had to be up and running. I just took a backup of the whole image(2.4.4_3) and restored the working one with the 2.4.4._2 version.

            What i did noticed is that i could not even ping nothing. just entered on the shell and tried to ping and i got no route to host.

            when i will have some time i will restore the not working image on the lab. fi you want i can upload the ihyperv mage (10Gbyte) somewhere so you can see also...

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            • chrismacmahonC
              chrismacmahon
              last edited by

              I understand that.

              what is the output of

              pkg search php
              

              Of the current machine.

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              • A
                albgen
                last edited by albgen

                @chrismacmahon said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                pkg search php

                puttyFluid.zip

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Reinstall from 2.4.4-p3 installation media. Choose "recover config.xml" at the first screen of the installer, then proceed to install again.

                  There are ways to get it back from the state you are stuck in but it's a lot less work to reinstall, if you can.

                  All of the other procedures are covered at https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html

                  Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • A
                    ady2
                    last edited by

                    Absolutely same issue here, upgraded to 2.4.4p3 from UI on 05/23 and today, 05/25 my pfsense has same issues, no DHCP on any network card, pfsense is not responsive except the shell terminal option, same errors PHP startup. Unable to load dynamic library ...

                    Is this hardware failure or what?

                    Will try to reinstall, and apply the restore from backup.

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                    • A
                      albgen @ady2
                      last edited by

                      @ady2 i dont think is a hardware fault. Seems like this upgarde is not handling some certain cases and we fall in this one.
                      What i dont like is that how this problem can appear after 2 days and not right after the upgrade.
                      Next time i will upgrade after 1 month of a "stable release"..

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                      • GertjanG
                        Gertjan @albgen
                        last edited by

                        @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                        f sombeody wants the VM image(hyper-V) for this issue i can provide it

                        As here https://forum.netgate.com/topic/143656/weird-2-4-4_3-issues/7

                        With the /usr/local/lib/php/20131226/ folder still in place (old PHP libs) pfSense is pretty brain-dead.

                        Didn't saw this myself, all upgrades to p3 went fine - including a pfSense running under Hyper-V @home

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • JeGrJ
                          JeGr LAYER 8 Moderator
                          last edited by

                          To any who encounters that:

                          • are you able to get to console shell (#8 in menu) as that won't/shouldn't trigger a PHP problem?
                          • if so, are you able to go to /usr/local/lib/php and check (ls -la) what folder there is?
                          • Assuming its some folder like 20170716 (or something 2017...) can you run
                            • cd /usr/local/lib/php
                            • ln -s 20170718 20131226
                            • ls -la (again) and verify there is now a 2013xxxx folder (like the errors claim not to be)
                            • Ctrl + d (so the console menu should reappear)

                          So afterwards

                          • Is the console menu now running properly again?
                          • can you now trigger #13 again (update from console)
                          • does it update anything?

                          Greets

                          Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                          If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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                          • A
                            albgen @JeGr
                            last edited by albgen

                            @JeGr The console reappeard and it started working. The first thing i did was a reboot and than it started the config again...
                            i guess this is because the network is not the same but i cannot create the same network in the lab.
                            pf1.png pf2 reinstall.png

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                            • JeGrJ
                              JeGr LAYER 8 Moderator
                              last edited by

                              Not bad :)
                              If the console is working with the Symlink workaround, could you run the "update" menu point or manually run pkg update and pkg upgrade afterwards if there are missing updates etc. to indicate a broken update at some point?

                              Thanks!

                              Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                              If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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                              • A
                                albgen
                                last edited by

                                pkg not found...pkg not found.png

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                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate
                                  last edited by

                                  Use pkg-static instead of pkg.

                                  Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

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                                  • A
                                    albgen @jimp
                                    last edited by

                                    @jimp
                                    seems ok now. the question is why this happened and also in the future could we have the same issue?
                                    does it worth it to report as an issue?

                                    pkg-static.png

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                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      Without knowing more about why it happened, it's impossible to say.

                                      If you still get that error when you use pkg then it looks like you now have a partial 2.5.0 system. Maybe you are set to track developer snapshots now?

                                      Go into the update settings and make sure you are set to stable updates, and then run this:

                                      pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                                      

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                                      Do not Chat/PM for help!

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                                      • A
                                        albgen @jimp
                                        last edited by albgen

                                        @jimp
                                        never tried a snapshot. Only current release
                                        pf1.png

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                                        • A
                                          albgen
                                          last edited by albgen

                                          i re-run the following pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                                          and i got
                                          second run1.png second run2.png

                                          seems there is a new version 2.4.4 p4 but from the UI i don't see this...

                                          GertjanG 1 Reply Last reply Reply Quote 0
                                          • GertjanG
                                            Gertjan @albgen
                                            last edited by Gertjan

                                            Hi,

                                            I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it .....

                                            The pfSense-repo-2.4.4._4.txz file ends with _4, true, looks suspicious.
                                            ( just a packages with the 2 repo source information files )

                                            But, to be sure what you install, check these :
                                            pfSense-2.4.4_3.txz
                                            and
                                            pfSense-base-2.4.4_3.txz

                                            Thee 2 "files" contain the major part of pfSense "base".

                                            Conclusion : you should be ok now : 2.4.4-p3.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            jimpJ 1 Reply Last reply Reply Quote 0
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