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    Upgraded to 2.4.4_3 - after 2 days router not working anymore.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • A
      albgen @chrismacmahon
      last edited by

      @chrismacmahon said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

      what is the output of:

      pkg search php
      

      i did not even tried to fix it. It is a production system and i just had to be up and running. I just took a backup of the whole image(2.4.4_3) and restored the working one with the 2.4.4._2 version.

      What i did noticed is that i could not even ping nothing. just entered on the shell and tried to ping and i got no route to host.

      when i will have some time i will restore the not working image on the lab. fi you want i can upload the ihyperv mage (10Gbyte) somewhere so you can see also...

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      • chrismacmahonC
        chrismacmahon
        last edited by

        I understand that.

        what is the output of

        pkg search php
        

        Of the current machine.

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        • A
          albgen
          last edited by albgen

          @chrismacmahon said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

          pkg search php

          puttyFluid.zip

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Reinstall from 2.4.4-p3 installation media. Choose "recover config.xml" at the first screen of the installer, then proceed to install again.

            There are ways to get it back from the state you are stuck in but it's a lot less work to reinstall, if you can.

            All of the other procedures are covered at https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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            • A
              ady2
              last edited by

              Absolutely same issue here, upgraded to 2.4.4p3 from UI on 05/23 and today, 05/25 my pfsense has same issues, no DHCP on any network card, pfsense is not responsive except the shell terminal option, same errors PHP startup. Unable to load dynamic library ...

              Is this hardware failure or what?

              Will try to reinstall, and apply the restore from backup.

              A 1 Reply Last reply Reply Quote 0
              • A
                albgen @ady2
                last edited by

                @ady2 i dont think is a hardware fault. Seems like this upgarde is not handling some certain cases and we fall in this one.
                What i dont like is that how this problem can appear after 2 days and not right after the upgrade.
                Next time i will upgrade after 1 month of a "stable release"..

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                • GertjanG
                  Gertjan @albgen
                  last edited by

                  @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                  f sombeody wants the VM image(hyper-V) for this issue i can provide it

                  As here https://forum.netgate.com/topic/143656/weird-2-4-4_3-issues/7

                  With the /usr/local/lib/php/20131226/ folder still in place (old PHP libs) pfSense is pretty brain-dead.

                  Didn't saw this myself, all upgrades to p3 went fine - including a pfSense running under Hyper-V @home

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 0
                  • JeGrJ
                    JeGr LAYER 8 Moderator
                    last edited by

                    To any who encounters that:

                    • are you able to get to console shell (#8 in menu) as that won't/shouldn't trigger a PHP problem?
                    • if so, are you able to go to /usr/local/lib/php and check (ls -la) what folder there is?
                    • Assuming its some folder like 20170716 (or something 2017...) can you run
                      • cd /usr/local/lib/php
                      • ln -s 20170718 20131226
                      • ls -la (again) and verify there is now a 2013xxxx folder (like the errors claim not to be)
                      • Ctrl + d (so the console menu should reappear)

                    So afterwards

                    • Is the console menu now running properly again?
                    • can you now trigger #13 again (update from console)
                    • does it update anything?

                    Greets

                    Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

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                    A 1 Reply Last reply Reply Quote 0
                    • A
                      albgen @JeGr
                      last edited by albgen

                      @JeGr The console reappeard and it started working. The first thing i did was a reboot and than it started the config again...
                      i guess this is because the network is not the same but i cannot create the same network in the lab.
                      pf1.png pf2 reinstall.png

                      1 Reply Last reply Reply Quote 0
                      • JeGrJ
                        JeGr LAYER 8 Moderator
                        last edited by

                        Not bad :)
                        If the console is working with the Symlink workaround, could you run the "update" menu point or manually run pkg update and pkg upgrade afterwards if there are missing updates etc. to indicate a broken update at some point?

                        Thanks!

                        Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                        If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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                        • A
                          albgen
                          last edited by

                          pkg not found...pkg not found.png

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Use pkg-static instead of pkg.

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                            A 1 Reply Last reply Reply Quote 0
                            • A
                              albgen @jimp
                              last edited by

                              @jimp
                              seems ok now. the question is why this happened and also in the future could we have the same issue?
                              does it worth it to report as an issue?

                              pkg-static.png

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Without knowing more about why it happened, it's impossible to say.

                                If you still get that error when you use pkg then it looks like you now have a partial 2.5.0 system. Maybe you are set to track developer snapshots now?

                                Go into the update settings and make sure you are set to stable updates, and then run this:

                                pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                                

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                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  albgen @jimp
                                  last edited by albgen

                                  @jimp
                                  never tried a snapshot. Only current release
                                  pf1.png

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                                  • A
                                    albgen
                                    last edited by albgen

                                    i re-run the following pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                                    and i got
                                    second run1.png second run2.png

                                    seems there is a new version 2.4.4 p4 but from the UI i don't see this...

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @albgen
                                      last edited by Gertjan

                                      Hi,

                                      I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it .....

                                      The pfSense-repo-2.4.4._4.txz file ends with _4, true, looks suspicious.
                                      ( just a packages with the 2 repo source information files )

                                      But, to be sure what you install, check these :
                                      pfSense-2.4.4_3.txz
                                      and
                                      pfSense-base-2.4.4_3.txz

                                      Thee 2 "files" contain the major part of pfSense "base".

                                      Conclusion : you should be ok now : 2.4.4-p3.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      jimpJ 1 Reply Last reply Reply Quote 0
                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate @Gertjan
                                        last edited by

                                        @Gertjan said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                        I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it ....

                                        Because it's from OpenSSL 1.1.1 which is on pfSense 2.5.0, which you'll only get if your update URL is set to track snapshots :-)

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                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @jimp
                                          last edited by

                                          @jimp said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                          if your update URL is set to track snapshots

                                          Ah, my bad. I understood that the OP wanted to install the latest stable = 2.4.4-p3, not de dev version (future 2.5.0).

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

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                                          • jimpJ
                                            jimp Rebel Alliance Developer Netgate
                                            last edited by

                                            That appears to be the original intent, but somewhere along the way they had to have set it to track snapshots.

                                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                            Need help fast? Netgate Global Support!

                                            Do not Chat/PM for help!

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