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    Upgraded to 2.4.4_3 - after 2 days router not working anymore.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • JeGrJ
      JeGr LAYER 8 Moderator
      last edited by

      To any who encounters that:

      • are you able to get to console shell (#8 in menu) as that won't/shouldn't trigger a PHP problem?
      • if so, are you able to go to /usr/local/lib/php and check (ls -la) what folder there is?
      • Assuming its some folder like 20170716 (or something 2017...) can you run
        • cd /usr/local/lib/php
        • ln -s 20170718 20131226
        • ls -la (again) and verify there is now a 2013xxxx folder (like the errors claim not to be)
        • Ctrl + d (so the console menu should reappear)

      So afterwards

      • Is the console menu now running properly again?
      • can you now trigger #13 again (update from console)
      • does it update anything?

      Greets

      Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

      If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

      A 1 Reply Last reply Reply Quote 0
      • A
        albgen @JeGr
        last edited by albgen

        @JeGr The console reappeard and it started working. The first thing i did was a reboot and than it started the config again...
        i guess this is because the network is not the same but i cannot create the same network in the lab.
        pf1.png pf2 reinstall.png

        1 Reply Last reply Reply Quote 0
        • JeGrJ
          JeGr LAYER 8 Moderator
          last edited by

          Not bad :)
          If the console is working with the Symlink workaround, could you run the "update" menu point or manually run pkg update and pkg upgrade afterwards if there are missing updates etc. to indicate a broken update at some point?

          Thanks!

          Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

          If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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          • A
            albgen
            last edited by

            pkg not found...pkg not found.png

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Use pkg-static instead of pkg.

              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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              Do not Chat/PM for help!

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              • A
                albgen @jimp
                last edited by

                @jimp
                seems ok now. the question is why this happened and also in the future could we have the same issue?
                does it worth it to report as an issue?

                pkg-static.png

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  Without knowing more about why it happened, it's impossible to say.

                  If you still get that error when you use pkg then it looks like you now have a partial 2.5.0 system. Maybe you are set to track developer snapshots now?

                  Go into the update settings and make sure you are set to stable updates, and then run this:

                  pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                  

                  Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  Do not Chat/PM for help!

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                  • A
                    albgen @jimp
                    last edited by albgen

                    @jimp
                    never tried a snapshot. Only current release
                    pf1.png

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                    • A
                      albgen
                      last edited by albgen

                      i re-run the following pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                      and i got
                      second run1.png second run2.png

                      seems there is a new version 2.4.4 p4 but from the UI i don't see this...

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @albgen
                        last edited by Gertjan

                        Hi,

                        I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it .....

                        The pfSense-repo-2.4.4._4.txz file ends with _4, true, looks suspicious.
                        ( just a packages with the 2 repo source information files )

                        But, to be sure what you install, check these :
                        pfSense-2.4.4_3.txz
                        and
                        pfSense-base-2.4.4_3.txz

                        Thee 2 "files" contain the major part of pfSense "base".

                        Conclusion : you should be ok now : 2.4.4-p3.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        jimpJ 1 Reply Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate @Gertjan
                          last edited by

                          @Gertjan said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                          I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it ....

                          Because it's from OpenSSL 1.1.1 which is on pfSense 2.5.0, which you'll only get if your update URL is set to track snapshots :-)

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @jimp
                            last edited by

                            @jimp said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                            if your update URL is set to track snapshots

                            Ah, my bad. I understood that the OP wanted to install the latest stable = 2.4.4-p3, not de dev version (future 2.5.0).

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              That appears to be the original intent, but somewhere along the way they had to have set it to track snapshots.

                              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

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                              • JeGrJ
                                JeGr LAYER 8 Moderator
                                last edited by

                                Which would explain the broken update (path) and problems with PHP and library versions

                                Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                                If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

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                                • A
                                  albgen
                                  last edited by

                                  it could be because i remember sometimes, i change the update url to the latest development 2.5 just to check the version?
                                  Never installed it though

                                  GertjanG A 2 Replies Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @albgen
                                    last edited by

                                    @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                    change the update url to the latest development 2.5

                                    Switching it to 2.5, and back again to the latest stable version doesn't do nothing.
                                    As you said, as long as you didin't actually "upgrade" using on "2.5.0".

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      albgen @Gertjan
                                      last edited by

                                      @Gertjan 100% i did not tried a non stable version.
                                      Ok guys i hope it was useful. Going to deler these images...

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                                      • JeGrJ
                                        JeGr LAYER 8 Moderator
                                        last edited by

                                        Would it be possible that you installed or updated a package or anything while you were switched to 2.5? Could have happened that way.

                                        Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                                        If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          albgen @JeGr
                                          last edited by

                                          @JeGr ehm..no, i dont think i have done such steps

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                                          • A
                                            albgen @albgen
                                            last edited by

                                            @albgen i'm quoting myself because today the router is dead again with the php errors and i'm on 2.4.4_2
                                            Well, the problem is i think with the upgrade ui. Yesterday i just switched to development branch without installing. Only this and the router after the reboot is dead.

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