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    Upgraded to 2.4.4_3 - after 2 days router not working anymore.

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • A
      ady2
      last edited by

      Absolutely same issue here, upgraded to 2.4.4p3 from UI on 05/23 and today, 05/25 my pfsense has same issues, no DHCP on any network card, pfsense is not responsive except the shell terminal option, same errors PHP startup. Unable to load dynamic library ...

      Is this hardware failure or what?

      Will try to reinstall, and apply the restore from backup.

      A 1 Reply Last reply Reply Quote 0
      • A
        albgen @ady2
        last edited by

        @ady2 i dont think is a hardware fault. Seems like this upgarde is not handling some certain cases and we fall in this one.
        What i dont like is that how this problem can appear after 2 days and not right after the upgrade.
        Next time i will upgrade after 1 month of a "stable release"..

        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @albgen
          last edited by

          @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

          f sombeody wants the VM image(hyper-V) for this issue i can provide it

          As here https://forum.netgate.com/topic/143656/weird-2-4-4_3-issues/7

          With the /usr/local/lib/php/20131226/ folder still in place (old PHP libs) pfSense is pretty brain-dead.

          Didn't saw this myself, all upgrades to p3 went fine - including a pfSense running under Hyper-V @home

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • JeGrJ
            JeGr LAYER 8 Moderator
            last edited by

            To any who encounters that:

            • are you able to get to console shell (#8 in menu) as that won't/shouldn't trigger a PHP problem?
            • if so, are you able to go to /usr/local/lib/php and check (ls -la) what folder there is?
            • Assuming its some folder like 20170716 (or something 2017...) can you run
              • cd /usr/local/lib/php
              • ln -s 20170718 20131226
              • ls -la (again) and verify there is now a 2013xxxx folder (like the errors claim not to be)
              • Ctrl + d (so the console menu should reappear)

            So afterwards

            • Is the console menu now running properly again?
            • can you now trigger #13 again (update from console)
            • does it update anything?

            Greets

            Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

            If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

            A 1 Reply Last reply Reply Quote 0
            • A
              albgen @JeGr
              last edited by albgen

              @JeGr The console reappeard and it started working. The first thing i did was a reboot and than it started the config again...
              i guess this is because the network is not the same but i cannot create the same network in the lab.
              pf1.png pf2 reinstall.png

              1 Reply Last reply Reply Quote 0
              • JeGrJ
                JeGr LAYER 8 Moderator
                last edited by

                Not bad :)
                If the console is working with the Symlink workaround, could you run the "update" menu point or manually run pkg update and pkg upgrade afterwards if there are missing updates etc. to indicate a broken update at some point?

                Thanks!

                Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                1 Reply Last reply Reply Quote 0
                • A
                  albgen
                  last edited by

                  pkg not found...pkg not found.png

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Use pkg-static instead of pkg.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      albgen @jimp
                      last edited by

                      @jimp
                      seems ok now. the question is why this happened and also in the future could we have the same issue?
                      does it worth it to report as an issue?

                      pkg-static.png

                      1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        Without knowing more about why it happened, it's impossible to say.

                        If you still get that error when you use pkg then it looks like you now have a partial 2.5.0 system. Maybe you are set to track developer snapshots now?

                        Go into the update settings and make sure you are set to stable updates, and then run this:

                        pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                        

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          albgen @jimp
                          last edited by albgen

                          @jimp
                          never tried a snapshot. Only current release
                          pf1.png

                          1 Reply Last reply Reply Quote 0
                          • A
                            albgen
                            last edited by albgen

                            i re-run the following pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                            and i got
                            second run1.png second run2.png

                            seems there is a new version 2.4.4 p4 but from the UI i don't see this...

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @albgen
                              last edited by Gertjan

                              Hi,

                              I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it .....

                              The pfSense-repo-2.4.4._4.txz file ends with _4, true, looks suspicious.
                              ( just a packages with the 2 repo source information files )

                              But, to be sure what you install, check these :
                              pfSense-2.4.4_3.txz
                              and
                              pfSense-base-2.4.4_3.txz

                              Thee 2 "files" contain the major part of pfSense "base".

                              Conclusion : you should be ok now : 2.4.4-p3.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              jimpJ 1 Reply Last reply Reply Quote 0
                              • jimpJ
                                jimp Rebel Alliance Developer Netgate @Gertjan
                                last edited by

                                @Gertjan said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                I tried to find this "libssl.so.111" on my pfSense 2.4.4-p3 : I could not find it ....

                                Because it's from OpenSSL 1.1.1 which is on pfSense 2.5.0, which you'll only get if your update URL is set to track snapshots :-)

                                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

                                GertjanG 1 Reply Last reply Reply Quote 0
                                • GertjanG
                                  Gertjan @jimp
                                  last edited by

                                  @jimp said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                  if your update URL is set to track snapshots

                                  Ah, my bad. I understood that the OP wanted to install the latest stable = 2.4.4-p3, not de dev version (future 2.5.0).

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  1 Reply Last reply Reply Quote 0
                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    That appears to be the original intent, but somewhere along the way they had to have set it to track snapshots.

                                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                    Need help fast? Netgate Global Support!

                                    Do not Chat/PM for help!

                                    1 Reply Last reply Reply Quote 0
                                    • JeGrJ
                                      JeGr LAYER 8 Moderator
                                      last edited by

                                      Which would explain the broken update (path) and problems with PHP and library versions

                                      Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                                      If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        albgen
                                        last edited by

                                        it could be because i remember sometimes, i change the update url to the latest development 2.5 just to check the version?
                                        Never installed it though

                                        GertjanG A 2 Replies Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @albgen
                                          last edited by

                                          @albgen said in Upgraded to 2.4.4_3 - after 2 days router not working anymore.:

                                          change the update url to the latest development 2.5

                                          Switching it to 2.5, and back again to the latest stable version doesn't do nothing.
                                          As you said, as long as you didin't actually "upgrade" using on "2.5.0".

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            albgen @Gertjan
                                            last edited by

                                            @Gertjan 100% i did not tried a non stable version.
                                            Ok guys i hope it was useful. Going to deler these images...

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