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    (SOLVED) Can't have access to Google's 172.217.0.0 addresses

    Scheduled Pinned Locked Moved Firewalling
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    • T Offline
      torisevt
      last edited by

      C:\Users\administrator>ping www.google.com

      Ping-isäntä: www.google.com [172.217.21.164] 32 tavua tietoja:
      Pyyntö aikakatkaistiin. (Time out)
      Pyyntö aikakatkaistiin.
      Pyyntö aikakatkaistiin.
      Pyyntö aikakatkaistiin.

      Ping-tilastot 172.217.21.164:
      Packages: Sent = 4, Received = 0, Loss = 4
      (100% loss),

      1 Reply Last reply Reply Quote 0
      • kiokomanK Offline
        kiokoman LAYER 8
        last edited by

        pls provide screenshot of rules WAN / LAN of your pfsense

        ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
        Please do not use chat/PM to ask for help
        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
        Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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        • T Offline
          torisevt
          last edited by

          WAN rules.png LAN rules.png

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          • johnpozJ Offline
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            Do a traceroute to www.google.com. Are you getting past pfsense? Are you using IPS or vpn service?

            Do you have any rule rules in floating?

            Your allow subnet rule? So you have downstream networks of your lan?

            You do understand that allow rule to 172.19/16 is pointless right, since you have any any rule.. Allow subnet rules since your any any rule source is any... vs say lan net.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            T 1 Reply Last reply Reply Quote 0
            • T Offline
              torisevt @johnpoz
              last edited by torisevt

              @johnpoz
              No rules in floating
              Subnets are at the other site.
              I try to fix the previous guys problems.
              I had to change to gmail.com, because www.google.com IP changed to 216.58.207.228 which works fine.

              C:\Users\administrator>tracert gmail.com
              
              seurataan reitti isäntään gmail.com [172.217.20.37]
              enintään 30 siirräntävälillä:
              
                1    <1 ms    <1 ms    <1 ms  192.168.100.1
                2     *        *        *     Pyyntö aikakatkaistiin. (time out)
                3     *        *        *     Pyyntö aikakatkaistiin.
                4     *        *        *     Pyyntö aikakatkaistiin.
                5     *        *        *     Pyyntö aikakatkaistiin.
                6     *        *        *     Pyyntö aikakatkaistiin.
                7     *        *        *     Pyyntö aikakatkaistiin.
                8     *        *        *     Pyyntö aikakatkaistiin.
                9     *        *        *     Pyyntö aikakatkaistiin.
               10     *        *        *     Pyyntö aikakatkaistiin.
               11     *        *        *     Pyyntö aikakatkaistiin.
               12     *        *        *     Pyyntö aikakatkaistiin.
               13     *        *        *     Pyyntö aikakatkaistiin.
               14     *        *        *     Pyyntö aikakatkaistiin.
               15     *        *        *     Pyyntö aikakatkaistiin.
               16     *        *        *     Pyyntö aikakatkaistiin.
               17     *        *        *     Pyyntö aikakatkaistiin.
               18     *        *        *     Pyyntö aikakatkaistiin.
               19     *        *        *     Pyyntö aikakatkaistiin.
               20     *        *        *     Pyyntö aikakatkaistiin.
               21     *        *        *     Pyyntö aikakatkaistiin.
               22     *        *        *     Pyyntö aikakatkaistiin.
              
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              • johnpozJ Offline
                johnpoz LAYER 8 Global Moderator
                last edited by

                And what is this 192.168.100? You stated your pfsense lan is 192.168.1

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                T 1 Reply Last reply Reply Quote 0
                • T Offline
                  torisevt @johnpoz
                  last edited by

                  @johnpoz
                  Fingers type before I think.
                  We have 192.168.100.0 network at the site.

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                  • johnpozJ Offline
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    Ok...So pfsense is 192.168.100.1

                    What does the routing table look like on pfsense? Do a traceroute from pfsense for that 172 IP.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    T 1 Reply Last reply Reply Quote 0
                    • T Offline
                      torisevt @johnpoz
                      last edited by

                      @johnpoz
                      Traceroute
                      1 * * *
                      2 62.78.124.34 9.949 ms 11.144 ms 9.942 ms
                      3 62.78.107.148 18.192 ms 9.792 ms 9.891 ms
                      4 62.78.107.202 14.443 ms 10.692 ms 9.342 ms
                      5 * * *
                      6 62.78.107.194 17.179 ms 13.994 ms 16.244 ms
                      7 62.78.104.85 28.543 ms
                      62.78.108.37 137.688 ms 14.744 ms
                      8 * 72.14.211.94 13.255 ms *
                      9 * 108.170.254.49 18.219 ms *
                      10 209.85.246.26 17.006 ms
                      72.14.236.4 17.444 ms
                      108.170.232.35 14.894 ms
                      11 172.217.20.37 18.042 ms
                      108.170.232.35 22.542 ms
                      172.217.20.37 15.499 ms

                      ip4 routes.png

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                      • GertjanG Offline
                        Gertjan
                        last edited by

                        For me

                        Microsoft Windows [version 6.1.7601]
                        Copyright (c) 2009 Microsoft Corporation. Tous droits réservés.
                        
                        C:\Users\Réception-Gauche>ping 172.217.21.164
                        
                        Envoi d'une requête 'Ping'  172.217.21.164 avec 32 octets de données :
                        Réponse de 172.217.21.164 : octets=32 temps=57 ms TTL=45
                        Réponse de 172.217.21.164 : octets=32 temps=57 ms TTL=45
                        Réponse de 172.217.21.164 : octets=32 temps=56 ms TTL=45
                        Réponse de 172.217.21.164 : octets=32 temps=56 ms TTL=45
                        
                        Statistiques Ping pour 172.217.21.164:
                            Paquets : envoyés = 4, reçus = 4, perdus = 0 (perte 0%),
                        Durée approximative des boucles en millisecondes :
                            Minimum = 56ms, Maximum = 57ms, Moyenne = 56ms
                        

                        "Your mileage may vary ...."

                        All this means that "172.217.21.164" want to reply to me (my WAN IP).
                        Not a big issue if ICMP won't come back.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        T 1 Reply Last reply Reply Quote 0
                        • T Offline
                          torisevt @Gertjan
                          last edited by torisevt

                          @Gertjan
                          Me too but not on the other site

                          U:\>ping 172.217.21.164
                          
                          Ping-isäntä: 172.217.21.164 32 tavua tietoja:
                          Vastaus isännältä 172.217.21.164: tavuja=32 aika=7 ms TTL=57
                          Vastaus isännältä 172.217.21.164: tavuja=32 aika=7 ms TTL=57
                          Vastaus isännältä 172.217.21.164: tavuja=32 aika=7 ms TTL=57
                          Vastaus isännältä 172.217.21.164: tavuja=32 aika=7 ms TTL=57
                          
                          Ping-tilastot 172.217.21.164:
                              Paketit: Lähetetty = 4, Vastaanotettu = 4, Kadonnut = 0
                                       (0% hävikki),
                          Arvioitu kiertoaika millisekunteina:
                              Pienin = 7 ms, Suurin = 7 ms, Keskiarvo = 7 ms
                          
                          GertjanG 1 Reply Last reply Reply Quote 0
                          • johnpozJ Offline
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            @torisevt said in Can't have access to Google's 172.217.0.0 addresses:

                            7 62.78.104.85 28.543 ms
                            62.78.108.37 137.688 ms 14.744 ms

                            That trace looks odd, are you getting back multiple IPs on the same hop?

                            From your trace looks like your problem is upstream of pfsense.. To prove this too yourself - just sniff on wan of pfsense when you ping that IP... Do you see pfsense send the ping request with its public IP as source.. If you do not get an answer that is on your isp or upstream..

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • GertjanG Offline
                              Gertjan @torisevt
                              last edited by Gertjan

                              So, here a ping to "172.217.21.164" replies :
                              @torisevt said in Can't have access to Google's 172.217.0.0 addresses:

                              U:>ping 172.217.21.164

                              Ping-isäntä: 172.217.21.164 32 tavua tietoja:
                              Vastaus isännältä 172.217.21.164: tavuja=32 aika=7 ms TTL=57

                              Here it doesn't :

                              @torisevt said in Can't have access to Google's 172.217.0.0 addresses:
                              Ping-isäntä: www.google.com [172.217.21.164] 32 tavua tietoja:
                              Pyyntö aikakatkaistiin. (Time out)

                              Is that the question : it doesn't work all the times ?

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              T 1 Reply Last reply Reply Quote 0
                              • T Offline
                                torisevt @Gertjan
                                last edited by

                                @Gertjan
                                It doesn't work when Google change it's sites IP addresses to 172.217.0.0 net

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                                • johnpozJ Offline
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  He has 2 sites.. Only 1 site is unable to ping that netblock.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  1 Reply Last reply Reply Quote 1
                                  • GertjanG Offline
                                    Gertjan
                                    last edited by

                                    The site with no result (no ICMP returned) uses an upstream router with differnet settings ?
                                    Another ISP ?

                                    Also : "Google" uses firewalls. When some networks (read : ISP clients) ping to much, it would not surprises me that Google throttles ICMP a bit for that network. It's just a free service ;)

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      torisevt
                                      last edited by

                                      There is a cable modem connected to pfsense that is connected to LAN switch.
                                      No another ISP, unless IPsec VPN between sites?

                                      GertjanG 1 Reply Last reply Reply Quote 0
                                      • GertjanG Offline
                                        Gertjan @torisevt
                                        last edited by

                                        @torisevt said in Can't have access to Google's 172.217.0.0 addresses:

                                        unless IPsec VPN between sites?

                                        Ah !! Even more factors to check !!
                                        You've got more such details ?

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        T 1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          torisevt @Gertjan
                                          last edited by

                                          @Gertjan
                                          I don't know all the things the previous guy has established.

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                                          • johnpozJ Offline
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            whats the network settings on the ipsec - are you sending that netblock over the ipsec?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            T 1 Reply Last reply Reply Quote 0
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