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    SMTP notification uses default gateway instead of IPSEC

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 6 Posters 2.2k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Yup.

      https://docs.netgate.com/pfsense/en/latest/vpn/ipsec/accessing-firewall-services-over-ipsec-vpns.html

      Steve

      F 1 Reply Last reply Reply Quote 1
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Or use VTI IPsec and a regular route. Easy peasy.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 2
        • F
          Fabio Giacobbe @chamilton_ccn
          last edited by

          @chamilton_ccn

          Hi,

          I have the same problem, I tried your solution but it doesn't work.

          has anyone solved the problem?

          Thanks

          fabio

          chamilton_ccnC 1 Reply Last reply Reply Quote 0
          • F
            Fabio Giacobbe @stephenw10
            last edited by

            @stephenw10

            these are our GW

            f68b41cb-2f88-4a56-8dfc-4e405c65e139-image.png

            SMTP is 172.16.43.254

            this is the static route

            10ea0a64-6872-4523-8307-05bdab5bb90a-image.png

            disabled because is not working.

            fabio

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              That route should be a subnet not an address. Use /32 there if you want a single IP.

              Can we see the IPSec Phase 2 config? Is it actually carrying that?

              Steve

              1 Reply Last reply Reply Quote 1
              • F
                Fabio Giacobbe
                last edited by

                Hi Steve,

                thanks a lot for your help.

                I try to explain better:

                The problem is on our PFsense Firewall installed on our China Plant; We don’t have a ipsec VPN tunnel, but we have a dedicated line for our Italy plant.

                So the PFsense has a default gateway for the local traffic, and an Interface for the traffic to the IT LAN with a static route.

                This is the logical schema:

                b0763419-dc90-4b33-abfc-9f441140b668-image.png

                These are the interfaces:

                9729365a-4407-4a71-a1ef-237dca4ae535-image.png

                gatewas

                bc40af59-09e7-4a17-9299-b08a1ccc9278-image.png

                static route to IT LAN

                a3dcfdfd-3ddc-4326-be8c-36f5e033f384-image.png

                everything is working well, but the SMTP notification NOT.

                We have a SMTP gateway server on the IT LAN and we have to use it.

                SMTP server: 172.16.43.254

                If I try to ping from firewall it fails:

                3237849d-9c1b-48f2-97b7-79827e70745f-image.png

                but if I choose the interface the ping is OK:

                b4944f15-e6d2-4e97-b752-8acf626e9bc1-image.png

                the solution should be can choose from which interface to start the SMTP connection, but I don't know if it is possible.

                If I activated the gateway as suggested:

                c0ac702b-bbb5-4a33-a868-514e27062eb1-image.png

                it don't works, this is the ping response:

                3783b643-5d3e-409b-b34d-4e0bbaae17d8-image.png

                also don't work ping from other hosts from LAN, but first yes.

                thanks againg for your support.

                fabio

                1 Reply Last reply Reply Quote 1
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok, then you don't need the LAN gateway or the statis route. That only applies to policy based IPSec connections. Remove them.

                  With a direct routed connection as you have both smtp and ping traffic should use the system routing table to decide which gateway to use. The route you have to 172.16.40.0/22 should be sufficient, if it is in there correctly. Can we see the routing table from pfSense?

                  Steve

                  F 2 Replies Last reply Reply Quote 1
                  • F
                    Fabio Giacobbe @stephenw10
                    last edited by

                    @stephenw10 said in SMTP notification uses default gateway instead of IPSEC:

                    ufficient, if it is in there correctly. Can we see the routing table from

                    a9c9d6b7-b388-43a8-8bd1-a3e5d05bb603-image.png

                    fabio

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok, that should work.

                      Maybe you have something that was already trying to connect and opened a state via the default gateway and it's still open.
                      Check the state table for any states to 172.16.43.254. Delete any ICMP or SMTP that are present.

                      Steve

                      1 Reply Last reply Reply Quote 1
                      • F
                        Fabio Giacobbe @stephenw10
                        last edited by

                        @stephenw10

                        Hi Steve,

                        I understood: it was a NAT problem!

                        For BT interface the NAT from China LAN is disabled, but other network are not trasported to Italy!

                        Now I have defined this new NAT rule:

                        9d959c64-006a-4fe6-b9df-0441cc8e96d9-image.png

                        details:

                        860b8987-a223-4177-86d1-7f6385bb2f86-image.png

                        now the ping is working:

                        1f6c0883-5d74-4aca-8131-f7534029b659-image.png

                        and also the SMTP test is OK:

                        a3c2efa9-f2f6-4bd0-99ea-870dee6b57f3-image.png

                        many thanks for your time and help!

                        I'm sorry I didn't understand earlier that the problem was somewhere else and it was a NAT problem.

                        bye

                        fabio

                        1 Reply Last reply Reply Quote 2
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ah, cool. 👍

                          1 Reply Last reply Reply Quote 1
                          • chamilton_ccnC
                            chamilton_ccn @Fabio Giacobbe
                            last edited by

                            @Fabio-Giacobbe The scenario I posted was specific to IPSec. But don't feel bad, we've all been in similar NAT-induced (read: confusing) situations. Glad you got it figured out!

                            1 Reply Last reply Reply Quote 0
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