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    SMTP notification uses default gateway instead of IPSEC

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 6 Posters 2.2k Views
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Or use VTI IPsec and a regular route. Easy peasy.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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      Do not Chat/PM for help!

      1 Reply Last reply Reply Quote 2
      • F
        Fabio Giacobbe @chamilton_ccn
        last edited by

        @chamilton_ccn

        Hi,

        I have the same problem, I tried your solution but it doesn't work.

        has anyone solved the problem?

        Thanks

        fabio

        chamilton_ccnC 1 Reply Last reply Reply Quote 0
        • F
          Fabio Giacobbe @stephenw10
          last edited by

          @stephenw10

          these are our GW

          f68b41cb-2f88-4a56-8dfc-4e405c65e139-image.png

          SMTP is 172.16.43.254

          this is the static route

          10ea0a64-6872-4523-8307-05bdab5bb90a-image.png

          disabled because is not working.

          fabio

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            That route should be a subnet not an address. Use /32 there if you want a single IP.

            Can we see the IPSec Phase 2 config? Is it actually carrying that?

            Steve

            1 Reply Last reply Reply Quote 1
            • F
              Fabio Giacobbe
              last edited by

              Hi Steve,

              thanks a lot for your help.

              I try to explain better:

              The problem is on our PFsense Firewall installed on our China Plant; We don’t have a ipsec VPN tunnel, but we have a dedicated line for our Italy plant.

              So the PFsense has a default gateway for the local traffic, and an Interface for the traffic to the IT LAN with a static route.

              This is the logical schema:

              b0763419-dc90-4b33-abfc-9f441140b668-image.png

              These are the interfaces:

              9729365a-4407-4a71-a1ef-237dca4ae535-image.png

              gatewas

              bc40af59-09e7-4a17-9299-b08a1ccc9278-image.png

              static route to IT LAN

              a3dcfdfd-3ddc-4326-be8c-36f5e033f384-image.png

              everything is working well, but the SMTP notification NOT.

              We have a SMTP gateway server on the IT LAN and we have to use it.

              SMTP server: 172.16.43.254

              If I try to ping from firewall it fails:

              3237849d-9c1b-48f2-97b7-79827e70745f-image.png

              but if I choose the interface the ping is OK:

              b4944f15-e6d2-4e97-b752-8acf626e9bc1-image.png

              the solution should be can choose from which interface to start the SMTP connection, but I don't know if it is possible.

              If I activated the gateway as suggested:

              c0ac702b-bbb5-4a33-a868-514e27062eb1-image.png

              it don't works, this is the ping response:

              3783b643-5d3e-409b-b34d-4e0bbaae17d8-image.png

              also don't work ping from other hosts from LAN, but first yes.

              thanks againg for your support.

              fabio

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok, then you don't need the LAN gateway or the statis route. That only applies to policy based IPSec connections. Remove them.

                With a direct routed connection as you have both smtp and ping traffic should use the system routing table to decide which gateway to use. The route you have to 172.16.40.0/22 should be sufficient, if it is in there correctly. Can we see the routing table from pfSense?

                Steve

                F 2 Replies Last reply Reply Quote 1
                • F
                  Fabio Giacobbe @stephenw10
                  last edited by

                  @stephenw10 said in SMTP notification uses default gateway instead of IPSEC:

                  ufficient, if it is in there correctly. Can we see the routing table from

                  a9c9d6b7-b388-43a8-8bd1-a3e5d05bb603-image.png

                  fabio

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok, that should work.

                    Maybe you have something that was already trying to connect and opened a state via the default gateway and it's still open.
                    Check the state table for any states to 172.16.43.254. Delete any ICMP or SMTP that are present.

                    Steve

                    1 Reply Last reply Reply Quote 1
                    • F
                      Fabio Giacobbe @stephenw10
                      last edited by

                      @stephenw10

                      Hi Steve,

                      I understood: it was a NAT problem!

                      For BT interface the NAT from China LAN is disabled, but other network are not trasported to Italy!

                      Now I have defined this new NAT rule:

                      9d959c64-006a-4fe6-b9df-0441cc8e96d9-image.png

                      details:

                      860b8987-a223-4177-86d1-7f6385bb2f86-image.png

                      now the ping is working:

                      1f6c0883-5d74-4aca-8131-f7534029b659-image.png

                      and also the SMTP test is OK:

                      a3c2efa9-f2f6-4bd0-99ea-870dee6b57f3-image.png

                      many thanks for your time and help!

                      I'm sorry I didn't understand earlier that the problem was somewhere else and it was a NAT problem.

                      bye

                      fabio

                      1 Reply Last reply Reply Quote 2
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah, cool. 👍

                        1 Reply Last reply Reply Quote 1
                        • chamilton_ccnC
                          chamilton_ccn @Fabio Giacobbe
                          last edited by

                          @Fabio-Giacobbe The scenario I posted was specific to IPSec. But don't feel bad, we've all been in similar NAT-induced (read: confusing) situations. Glad you got it figured out!

                          1 Reply Last reply Reply Quote 0
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