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    SMTP notification uses default gateway instead of IPSEC

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 6 Posters 2.3k Views 3 Watching
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    • F Offline
      Fabio Giacobbe @chamilton_ccn
      last edited by

      @chamilton_ccn

      Hi,

      I have the same problem, I tried your solution but it doesn't work.

      has anyone solved the problem?

      Thanks

      fabio

      chamilton_ccnC 1 Reply Last reply Reply Quote 0
      • F Offline
        Fabio Giacobbe @stephenw10
        last edited by

        @stephenw10

        these are our GW

        f68b41cb-2f88-4a56-8dfc-4e405c65e139-image.png

        SMTP is 172.16.43.254

        this is the static route

        10ea0a64-6872-4523-8307-05bdab5bb90a-image.png

        disabled because is not working.

        fabio

        1 Reply Last reply Reply Quote 0
        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          That route should be a subnet not an address. Use /32 there if you want a single IP.

          Can we see the IPSec Phase 2 config? Is it actually carrying that?

          Steve

          1 Reply Last reply Reply Quote 1
          • F Offline
            Fabio Giacobbe
            last edited by

            Hi Steve,

            thanks a lot for your help.

            I try to explain better:

            The problem is on our PFsense Firewall installed on our China Plant; We don’t have a ipsec VPN tunnel, but we have a dedicated line for our Italy plant.

            So the PFsense has a default gateway for the local traffic, and an Interface for the traffic to the IT LAN with a static route.

            This is the logical schema:

            b0763419-dc90-4b33-abfc-9f441140b668-image.png

            These are the interfaces:

            9729365a-4407-4a71-a1ef-237dca4ae535-image.png

            gatewas

            bc40af59-09e7-4a17-9299-b08a1ccc9278-image.png

            static route to IT LAN

            a3dcfdfd-3ddc-4326-be8c-36f5e033f384-image.png

            everything is working well, but the SMTP notification NOT.

            We have a SMTP gateway server on the IT LAN and we have to use it.

            SMTP server: 172.16.43.254

            If I try to ping from firewall it fails:

            3237849d-9c1b-48f2-97b7-79827e70745f-image.png

            but if I choose the interface the ping is OK:

            b4944f15-e6d2-4e97-b752-8acf626e9bc1-image.png

            the solution should be can choose from which interface to start the SMTP connection, but I don't know if it is possible.

            If I activated the gateway as suggested:

            c0ac702b-bbb5-4a33-a868-514e27062eb1-image.png

            it don't works, this is the ping response:

            3783b643-5d3e-409b-b34d-4e0bbaae17d8-image.png

            also don't work ping from other hosts from LAN, but first yes.

            thanks againg for your support.

            fabio

            1 Reply Last reply Reply Quote 1
            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              Ok, then you don't need the LAN gateway or the statis route. That only applies to policy based IPSec connections. Remove them.

              With a direct routed connection as you have both smtp and ping traffic should use the system routing table to decide which gateway to use. The route you have to 172.16.40.0/22 should be sufficient, if it is in there correctly. Can we see the routing table from pfSense?

              Steve

              F 2 Replies Last reply Reply Quote 1
              • F Offline
                Fabio Giacobbe @stephenw10
                last edited by

                @stephenw10 said in SMTP notification uses default gateway instead of IPSEC:

                ufficient, if it is in there correctly. Can we see the routing table from

                a9c9d6b7-b388-43a8-8bd1-a3e5d05bb603-image.png

                fabio

                1 Reply Last reply Reply Quote 0
                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok, that should work.

                  Maybe you have something that was already trying to connect and opened a state via the default gateway and it's still open.
                  Check the state table for any states to 172.16.43.254. Delete any ICMP or SMTP that are present.

                  Steve

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    Fabio Giacobbe @stephenw10
                    last edited by

                    @stephenw10

                    Hi Steve,

                    I understood: it was a NAT problem!

                    For BT interface the NAT from China LAN is disabled, but other network are not trasported to Italy!

                    Now I have defined this new NAT rule:

                    9d959c64-006a-4fe6-b9df-0441cc8e96d9-image.png

                    details:

                    860b8987-a223-4177-86d1-7f6385bb2f86-image.png

                    now the ping is working:

                    1f6c0883-5d74-4aca-8131-f7534029b659-image.png

                    and also the SMTP test is OK:

                    a3c2efa9-f2f6-4bd0-99ea-870dee6b57f3-image.png

                    many thanks for your time and help!

                    I'm sorry I didn't understand earlier that the problem was somewhere else and it was a NAT problem.

                    bye

                    fabio

                    1 Reply Last reply Reply Quote 2
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Ah, cool. 👍

                      1 Reply Last reply Reply Quote 1
                      • chamilton_ccnC Offline
                        chamilton_ccn @Fabio Giacobbe
                        last edited by

                        @Fabio-Giacobbe The scenario I posted was specific to IPSec. But don't feel bad, we've all been in similar NAT-induced (read: confusing) situations. Glad you got it figured out!

                        1 Reply Last reply Reply Quote 0
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