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    SMTP notification uses default gateway instead of IPSEC

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 6 Posters 2.2k Views
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    • F
      Fabio Giacobbe @chamilton_ccn
      last edited by

      @chamilton_ccn

      Hi,

      I have the same problem, I tried your solution but it doesn't work.

      has anyone solved the problem?

      Thanks

      fabio

      chamilton_ccnC 1 Reply Last reply Reply Quote 0
      • F
        Fabio Giacobbe @stephenw10
        last edited by

        @stephenw10

        these are our GW

        f68b41cb-2f88-4a56-8dfc-4e405c65e139-image.png

        SMTP is 172.16.43.254

        this is the static route

        10ea0a64-6872-4523-8307-05bdab5bb90a-image.png

        disabled because is not working.

        fabio

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          That route should be a subnet not an address. Use /32 there if you want a single IP.

          Can we see the IPSec Phase 2 config? Is it actually carrying that?

          Steve

          1 Reply Last reply Reply Quote 1
          • F
            Fabio Giacobbe
            last edited by

            Hi Steve,

            thanks a lot for your help.

            I try to explain better:

            The problem is on our PFsense Firewall installed on our China Plant; We don’t have a ipsec VPN tunnel, but we have a dedicated line for our Italy plant.

            So the PFsense has a default gateway for the local traffic, and an Interface for the traffic to the IT LAN with a static route.

            This is the logical schema:

            b0763419-dc90-4b33-abfc-9f441140b668-image.png

            These are the interfaces:

            9729365a-4407-4a71-a1ef-237dca4ae535-image.png

            gatewas

            bc40af59-09e7-4a17-9299-b08a1ccc9278-image.png

            static route to IT LAN

            a3dcfdfd-3ddc-4326-be8c-36f5e033f384-image.png

            everything is working well, but the SMTP notification NOT.

            We have a SMTP gateway server on the IT LAN and we have to use it.

            SMTP server: 172.16.43.254

            If I try to ping from firewall it fails:

            3237849d-9c1b-48f2-97b7-79827e70745f-image.png

            but if I choose the interface the ping is OK:

            b4944f15-e6d2-4e97-b752-8acf626e9bc1-image.png

            the solution should be can choose from which interface to start the SMTP connection, but I don't know if it is possible.

            If I activated the gateway as suggested:

            c0ac702b-bbb5-4a33-a868-514e27062eb1-image.png

            it don't works, this is the ping response:

            3783b643-5d3e-409b-b34d-4e0bbaae17d8-image.png

            also don't work ping from other hosts from LAN, but first yes.

            thanks againg for your support.

            fabio

            1 Reply Last reply Reply Quote 1
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok, then you don't need the LAN gateway or the statis route. That only applies to policy based IPSec connections. Remove them.

              With a direct routed connection as you have both smtp and ping traffic should use the system routing table to decide which gateway to use. The route you have to 172.16.40.0/22 should be sufficient, if it is in there correctly. Can we see the routing table from pfSense?

              Steve

              F 2 Replies Last reply Reply Quote 1
              • F
                Fabio Giacobbe @stephenw10
                last edited by

                @stephenw10 said in SMTP notification uses default gateway instead of IPSEC:

                ufficient, if it is in there correctly. Can we see the routing table from

                a9c9d6b7-b388-43a8-8bd1-a3e5d05bb603-image.png

                fabio

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok, that should work.

                  Maybe you have something that was already trying to connect and opened a state via the default gateway and it's still open.
                  Check the state table for any states to 172.16.43.254. Delete any ICMP or SMTP that are present.

                  Steve

                  1 Reply Last reply Reply Quote 1
                  • F
                    Fabio Giacobbe @stephenw10
                    last edited by

                    @stephenw10

                    Hi Steve,

                    I understood: it was a NAT problem!

                    For BT interface the NAT from China LAN is disabled, but other network are not trasported to Italy!

                    Now I have defined this new NAT rule:

                    9d959c64-006a-4fe6-b9df-0441cc8e96d9-image.png

                    details:

                    860b8987-a223-4177-86d1-7f6385bb2f86-image.png

                    now the ping is working:

                    1f6c0883-5d74-4aca-8131-f7534029b659-image.png

                    and also the SMTP test is OK:

                    a3c2efa9-f2f6-4bd0-99ea-870dee6b57f3-image.png

                    many thanks for your time and help!

                    I'm sorry I didn't understand earlier that the problem was somewhere else and it was a NAT problem.

                    bye

                    fabio

                    1 Reply Last reply Reply Quote 2
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ah, cool. 👍

                      1 Reply Last reply Reply Quote 1
                      • chamilton_ccnC
                        chamilton_ccn @Fabio Giacobbe
                        last edited by

                        @Fabio-Giacobbe The scenario I posted was specific to IPSec. But don't feel bad, we've all been in similar NAT-induced (read: confusing) situations. Glad you got it figured out!

                        1 Reply Last reply Reply Quote 0
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