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    21.02 Sudden lockup

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      kphillips Administrator Netgate @mcury
      last edited by

      @mcury Thank you! Was the last reboot you initiated after it had froze up?

      M 1 Reply Last reply Reply Quote 0
      • R
        rloeb
        last edited by

        Understood. Tough to find a phantom bug! Some of the reports above say that there wasn't any output when it locked up. What is a signal 11 and what creates it? Is the core dump from a signal 11 of any use? (I have no idea how to retrieve it, but I thought I'd ask.)

        F 1 Reply Last reply Reply Quote 0
        • M
          mcury Rebel Alliance @kphillips
          last edited by

          @kphillips Yes, this is the first reboot after installing pfblockerng-devel.

          Installed the program, ran the wizard, and reboot, and the problem happens.
          To fix, got into the console, pressed 11 to restart the GUI, connected to it and disabled pfblockerng.
          Then reboot and it's all fine.

          dead on arrival, nowhere to be found.

          K 1 Reply Last reply Reply Quote 0
          • K
            kphillips Administrator Netgate @mcury
            last edited by

            @mcury OK thank you. So to confirm, the webConfigurator is inaccessible and you cannot pass traffic at all when this happens? What if you ping by IP address rather than by hostname from a device attached to the LAN? If you ping 8.8.8.8, for example, does it succeed but DNS queries fail? Since pfBlockerNG ties into unbound (DNS Resolver) I'm wondering if its crashing the DNS Resolver causing your issue.

            M 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              If you're still able to connect to the command line at the console but nothing else try to connect out. Can you ping anything local on any interface?

              What does ifconfig -va show?

              What about netstat -rn do you still have valid routes?

              Or etherswitchcfg is the switch still responding?

              Steve

              K 1 Reply Last reply Reply Quote 0
              • K
                kphillips Administrator Netgate @stephenw10
                last edited by

                @stephenw10 Important to note: Do this from the USB serial from the option 8 shell and after the device has locked up BEFORE rebooting it, please.

                1 Reply Last reply Reply Quote 0
                • M
                  mcury Rebel Alliance @kphillips
                  last edited by mcury

                  @kphillips said in 21.02 Sudden lockup:

                  @mcury OK thank you. So to confirm, the webConfigurator is inaccessible and you cannot pass traffic at all when this happens? What if you ping by IP address rather than by hostname from a device attached to the LAN? If you ping 8.8.8.8, for example, does it succeed but DNS queries fail? Since pfBlockerNG ties into unbound (DNS Resolver) I'm wondering if its crashing the DNS Resolver causing your issue.

                  Yes, webConfigurator is inaccessible and I cannot pass traffic.
                  Ping to 8.8.8.8 fails, or any other IP on the internet (it's not DNS).

                  I'll perform the tests through the console.

                  I'll reproduce the problem, give me a few minutes.
                  1 - enable pfblockerng-devel again
                  2 - Reboot
                  3 - Test again the ping to 8.8.8.8, ping the pfsense LAN interface.

                  Then, I'll perform the tests @stephenw10 asked

                  1 - perform ifconfig -va
                  2 - netstat -rn
                  3 - etherswitchcfg to check the switch

                  dead on arrival, nowhere to be found.

                  M 1 Reply Last reply Reply Quote 0
                  • F
                    ffuentes @rloeb
                    last edited by

                    @rloeb no output for me when it locked up.
                    Once it reboots I can see the normal boot process.

                    @kphillips Anything I can capture to help out?

                    1 Reply Last reply Reply Quote 0
                    • M
                      mcury Rebel Alliance @mcury
                      last edited by mcury

                      After enabling pfBlockerNG, rebooted the system and the problem didn't happen.
                      So I accessed the GUI, clicked in Firewall>pfBlockerNG>Update>Reload all>Run

                      Then I rebooted again, and the problem happened.
                      It seems that it happens hourly after the cron update from pfblockerng, or if I manually force a reload or an update, and it's triggered during the first boot after that.

                      • GUI is inaccessible.
                      • SSH from a device in LAN to pfsense LAN interface - Works
                      • SSH from VLAN WIFI to devices in another VLAN - Don't work.
                      • Ping to pfsense LAN interface from a PC in the LAN - Works.
                      • Ping from a PC in the LAN to 8.8.8.8 - Don't work.

                      ifconfig -va

                      21.02-RELEASE][root@pfsense.local.lan]/root: ifconfig -va
                      mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
                      	options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
                      	ether 00:08:a2:0c:c4:1b
                      	media: Ethernet autoselect (none)
                      	status: no carrier
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      mvneta1: flags=88a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                      	description: mgmt
                      	options=bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM>
                      	ether 00:08:a2:0c:c4:1c
                      	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1 prefixlen 64 scopeid 0x2
                      	inet 172.16.200.1 netmask 0xfffffff8 broadcast 172.16.200.7
                      	media: Ethernet 2500Base-KX <full-duplex>
                      	status: active
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      mvneta2: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
                      	options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
                      	ether 00:08:a2:0c:c4:1d
                      	inet6 fe80::208:a2ff:fe0c:c41d%mvneta2 prefixlen 64 scopeid 0x8
                      	inet6 X:X:X:X:X:X:X:X prefixlen 64 autoconf
                      	inet6 X:X:X::X prefixlen 128
                      	inet X.X.X.X netmask 0xfffffc00 broadcast X.X.X.X
                      	inet 192.168.100.2 netmask 0xffffffff broadcast 192.168.100.2
                      	media: Ethernet autoselect (1000baseT <full-duplex>)
                      	status: active
                      	nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
                      enc0: flags=0<> metric 0 mtu 1536
                      	groups: enc
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
                      	options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
                      	inet6 ::1 prefixlen 128
                      	inet6 fe80::1%lo0 prefixlen 64 scopeid 0xa
                      	inet 127.0.0.1 netmask 0xff000000
                      	inet 10.10.10.1 netmask 0xffffffff
                      	groups: lo
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      pflog0: flags=100<PROMISC> metric 0 mtu 33184
                      	groups: pflog
                      pfsync0: flags=0<> metric 0 mtu 1500
                      	groups: pfsync
                      mvneta1.100: flags=88843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                      	description: lan
                      	options=3<RXCSUM,TXCSUM>
                      	ether 00:08:a2:0c:c4:1c
                      	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.100 prefixlen 64 scopeid 0xd
                      	inet 192.168.255.249 netmask 0xfffffff8 broadcast 192.168.255.255
                      	groups: vlan
                      	vlan: 100 vlanpcp: 0 parent interface: mvneta1
                      	media: Ethernet Other <full-duplex>
                      	status: active
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      mvneta1.10: flags=88843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                      	description: wifi
                      	options=3<RXCSUM,TXCSUM>
                      	ether 00:08:a2:0c:c4:1c
                      	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.10 prefixlen 64 scopeid 0xe
                      	inet6 fe80::1:1%mvneta1.10 prefixlen 64 scopeid 0xe
                      	inet6 X:X:X:X:X:X:X:X prefixlen 64
                      	inet 192.168.10.1 netmask 0xfffffff0 broadcast 192.168.10.15
                      	groups: vlan
                      	vlan: 10 vlanpcp: 0 parent interface: mvneta1
                      	media: Ethernet Other <full-duplex>
                      	status: active
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      mvneta1.20: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                      	description: guest
                      	options=3<RXCSUM,TXCSUM>
                      	ether 00:08:a2:0c:c4:1c
                      	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.20 prefixlen 64 scopeid 0xf
                      	inet 192.168.20.1 netmask 0xffffff00 broadcast 192.168.20.255
                      	groups: vlan
                      	vlan: 20 vlanpcp: 0 parent interface: mvneta1
                      	media: Ethernet Other <full-duplex>
                      	status: active
                      	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                      

                      netstat -rn

                      [21.02-RELEASE][root@pfsense.local.lan]/root: netstat -rn
                      Routing tables
                      
                      Internet:
                      Destination        Gateway            Flags     Netif Expire
                      default            X.X.X.X      UGS     mvneta2
                      10.10.10.1         link#10            UH          lo0
                      127.0.0.1          link#10            UH          lo0
                      172.16.200.0/29    link#2             U       mvneta1
                      172.16.200.1       link#2             UHS         lo0
                      X.X.X.X/22   link#8             U       mvneta2
                      X.X.X.X    link#8             UHS         lo0
                      192.168.10.0/28    link#14            U      mvneta1.
                      192.168.10.1       link#14            UHS         lo0
                      192.168.20.0/24    link#15            U      mvneta1.
                      192.168.20.1       link#15            UHS         lo0
                      192.168.100.2      link#8             UHS         lo0
                      192.168.100.2/32   link#8             U       mvneta2
                      192.168.255.248/29 link#13            U      mvneta1.
                      192.168.255.249    link#13            UHS         lo0
                      
                      Internet6:
                      Destination                       Gateway                       Flags     Netif Expire
                      default                           fe80::2c8:8bff:fed8:3419%mvneta2 UG   mvneta2
                      ::1                               link#10                       UH          lo0
                      X:X:X::/64                link#8                        U       mvneta2
                      X:X:X::X                link#8                        UHS         lo0
                      X:X:X:X:X:X:X:X link#8                       UHS         lo0
                      X:X:X:X::/64           link#14                       U      mvneta1.
                      X:X:X:X:X:X:X:X link#14                   UHS         lo0
                      fe80::%mvneta1/64                 link#2                        U       mvneta1
                      fe80::208:a2ff:fe0c:c41c%mvneta1  link#2                        UHS         lo0
                      fe80::%mvneta2/64                 link#8                        U       mvneta2
                      fe80::208:a2ff:fe0c:c41d%mvneta2  link#8                        UHS         lo0
                      fe80::%lo0/64                     link#10                       U           lo0
                      fe80::1%lo0                       link#10                       UHS         lo0
                      fe80::%mvneta1.100/64             link#13                       U      mvneta1.
                      fe80::208:a2ff:fe0c:c41c%mvneta1.100 link#13                    UHS         lo0
                      fe80::%mvneta1.10/64              link#14                       U      mvneta1.
                      fe80::1:1%mvneta1.10              link#14                       UHS         lo0
                      fe80::208:a2ff:fe0c:c41c%mvneta1.10 link#14                     UHS         lo0
                      fe80::%mvneta1.20/64              link#15                       U      mvneta1.
                      fe80::208:a2ff:fe0c:c41c%mvneta1.20 link#15                     UHS         lo0
                      

                      etherswitchcfg

                      21.02-RELEASE][root@pfsense.local.lan]/root: etherswitchcfg 
                      etherswitch0: VLAN mode: DOT1Q
                      port1:
                      	pvid: 100
                      	state=8<FORWARDING>
                      	flags=0<>
                      	media: Ethernet autoselect (1000baseT <full-duplex>)
                      	status: active
                      port2:
                      	pvid: 100
                      	state=8<FORWARDING>
                      	flags=0<>
                      	media: Ethernet autoselect (100baseTX <full-duplex>)
                      	status: active
                      port3:
                      	pvid: 100
                      	state=8<FORWARDING>
                      	flags=0<>
                      	media: Ethernet autoselect (1000baseT <full-duplex,master>)
                      	status: active
                      port4:
                      	pvid: 1
                      	state=8<FORWARDING>
                      	flags=0<>
                      	media: Ethernet autoselect (1000baseT <full-duplex>)
                      	status: active
                      port5:
                      	pvid: 1
                      	state=8<FORWARDING>
                      	flags=1<CPUPORT>
                      	media: Ethernet 2500Base-KX <full-duplex>
                      	status: active
                      vlangroup0:
                      	vlan: 1
                      	members 4,5
                      vlangroup1:
                      	vlan: 100
                      	members 1,2,3,4t,5t
                      vlangroup2:
                      	vlan: 10
                      	members 4t,5t
                      vlangroup3:
                      	vlan: 20
                      	members 4t,5t
                      

                      dead on arrival, nowhere to be found.

                      1 Reply Last reply Reply Quote 0
                      • F
                        ffuentes
                        last edited by

                        @mcury Awesome find! It kinda makes sense as it was happening to me hourly. I have pfblockerng disable now. I do wonder if the corn schedule still kicks in?

                        EDIT: It does. I just had to reboot the box.
                        Looks like I have to find a way to disable the cron.

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bldnightowl @ffuentes
                          last edited by

                          +1 also experiencing the hang described here. Disabling pfBlockerNg helped.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Are you running the dev version of pfBlocker?

                            Does it 'lock up' as it's running the reload or once it's completed?

                            How large are you aliases/blocklists?

                            I have the non-dev package running and am not seeing that but only have limited dnsbl lists loaded.

                            Steve

                            B F M 3 Replies Last reply Reply Quote 0
                            • B
                              bldnightowl @stephenw10
                              last edited by bldnightowl

                              @stephenw10 I am running pfBlockerNG-devel 3.0.0_10. The alias/blocklists are whatever is OOTB, I didn't customize anything.

                              By "lockup" I mean the LAN/WAN interfaces are completely unresponsive. Console access is fine.

                              P.S. I cross posted to this thread to make sure that @BBcan177 (the developer of pfBlockerNG) is aware.

                              1 Reply Last reply Reply Quote 0
                              • F
                                ffuentes @stephenw10
                                last edited by ffuentes

                                @stephenw10 pfBlockerNG net 2.1.4_24
                                I do have several lists loading.
                                My Max table Entry is: 4000000

                                Another thing I notice is that vnstad keeps crashing:

                                vnstatd 	Status Traffic Totals data collection daemon
                                
                                1 Reply Last reply Reply Quote 0
                                • M
                                  mcury Rebel Alliance @stephenw10
                                  last edited by

                                  @stephenw10 said in 21.02 Sudden lockup:

                                  Are you running the dev version of pfBlocker?

                                  Does it 'lock up' as it's running the reload or once it's completed?

                                  How large are you aliases/blocklists?

                                  I have the non-dev package running and am not seeing that but only have limited dnsbl lists loaded.

                                  Steve

                                  Running the pfblockerng-devel 3.0.0_10, didn't customize anything, just ran the wizard, so it's a normal amount of aliases/blocklists.
                                  No, it doesn't 'lock up' as it's running the reload or once it's completed, it finishes the process, and it's triggered if I reboot in this phase:

                                  Syncing OpenVPN settings...done.
                                  Configuring firewall.Segmentation fault (core dumped) <<<
                                  Starting CRON... done.

                                  dead on arrival, nowhere to be found.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ah, OK so part way through the boot after loading the alises/lists?

                                    Can you give us an idea of the numbers? I have:

                                    
                                    ===[ Native List IP Counts ] ===================================
                                    
                                        8513 total
                                        7311 /var/db/pfblockerng/native/Google.txt
                                         968 /var/db/pfblockerng/native/Spamhaus_drop.txt
                                         181 /var/db/pfblockerng/native/Facebook.txt
                                          53 /var/db/pfblockerng/native/Netflix.txt
                                    
                                    ===[ DNSBL Domain/IP Counts ] ===================================
                                    
                                       21346 total
                                       16998 /var/db/pfblockerng/dnsbl/Easylist_Default.txt
                                        4342 /var/db/pfblockerng/dnsbl/Easylist_Privacy.txt
                                           6 /var/db/pfblockerng/dnsbl/Custom_List_custom.txt
                                    

                                    Steve

                                    M F 2 Replies Last reply Reply Quote 0
                                    • M
                                      mcury Rebel Alliance @stephenw10
                                      last edited by

                                      @stephenw10 said in 21.02 Sudden lockup:

                                      Ah, OK so part way through the boot after loading the alises/lists?

                                      Exactly.

                                      Packages installed: Acme, NUT, pfBlockerng-devel, aws-wizard, ipsec-profile-wizard.
                                      It doesn't seem to be a memory issue:

                                      91785800-5e00-484e-ace8-441ba1c34f78-image.png

                                      ===[ Deny List IP Counts ]===========================
                                      
                                         22138 total
                                         15000 /var/db/pfblockerng/deny/CINS_army_v4.txt
                                          4884 /var/db/pfblockerng/deny/ET_Comp_v4.txt
                                          1223 /var/db/pfblockerng/deny/ET_Block_v4.txt
                                           732 /var/db/pfblockerng/deny/Talos_BL_v4.txt
                                           118 /var/db/pfblockerng/deny/Abuse_Feodo_C2_v4.txt
                                            94 /var/db/pfblockerng/deny/Abuse_SSLBL_v4.txt
                                            76 /var/db/pfblockerng/deny/Spamhaus_eDrop_v4.txt
                                             8 /var/db/pfblockerng/deny/ISC_Block_v4.txt
                                             2 /var/db/pfblockerng/deny/Spamhaus_Drop_v4.txt
                                             1 /var/db/pfblockerng/deny/Abuse_IPBL_v4.txt
                                      
                                      ====================[ Empty Lists w/127.1.7.7 ]==================
                                      
                                      Abuse_IPBL_v4.txt
                                      
                                      ===[ DNSBL Domain/IP Counts ] ===================================
                                      
                                        349821 total
                                        143310 /var/db/pfblockerng/dnsbl/Maltrail_BD.txt
                                        122595 /var/db/pfblockerng/dnsbl/C19_CTC.txt
                                         27951 /var/db/pfblockerng/dnsbl/SFS_Toxic_BD.txt
                                         13486 /var/db/pfblockerng/dnsbl/SWC.txt
                                         10871 /var/db/pfblockerng/dnsbl/EasyList.txt
                                          8913 /var/db/pfblockerng/dnsbl/Adaway.txt
                                          6999 /var/db/pfblockerng/dnsbl/Spam404.txt
                                          6671 /var/db/pfblockerng/dnsbl/MVPS.txt
                                          3031 /var/db/pfblockerng/dnsbl/EasyPrivacy.txt
                                          2500 /var/db/pfblockerng/dnsbl/D_Me_ADs.txt
                                          1986 /var/db/pfblockerng/dnsbl/Krisk_C19.txt
                                          1478 /var/db/pfblockerng/dnsbl/Yoyo.txt
                                            23 /var/db/pfblockerng/dnsbl/D_Me_Tracking.txt
                                             6 /var/db/pfblockerng/dnsbl/Juniper.txt
                                             1 /var/db/pfblockerng/dnsbl/D_Me_Malv.txt
                                             0 /var/db/pfblockerng/dnsbl/MDS_Immortal.fail
                                             0 /var/db/pfblockerng/dnsbl/MDS.fail
                                             0 /var/db/pfblockerng/dnsbl/MDL.txt
                                             0 /var/db/pfblockerng/dnsbl/D_Me_Malw.txt
                                      
                                      ====================[ IPv4/6 Last Updated List Summary ]==============
                                      
                                      Feb 11	04:49	Spamhaus_eDrop_v4
                                      Feb 17	02:30	ET_Block_v4
                                      Feb 17	02:30	ET_Comp_v4
                                      Feb 18	03:33	Spamhaus_Drop_v4
                                      Feb 18	18:05	Talos_BL_v4
                                      Feb 18	18:18	CINS_army_v4
                                      Feb 18	18:39	ISC_Block_v4
                                      Feb 18	18:55	Abuse_Feodo_C2_v4
                                      Feb 18	18:55	Abuse_SSLBL_v4
                                      Feb 18	19:01	Abuse_IPBL_v4
                                      
                                      ====================[ DNSBL Last Updated List Summary ]==============
                                      
                                      Jul 31	2015	D_Me_Tracking
                                      Sep 5	2018	Juniper
                                      Jan 31	2020	D_Me_ADs
                                      Jul 10	2020	D_Me_Malw
                                      Jul 10	2020	D_Me_Malv
                                      Nov 12	19:17	MDL
                                      Dec 15	05:07	MVPS
                                      Feb 15	02:18	Adaway
                                      Feb 15	05:50	Yoyo
                                      Feb 16	05:48	SWC
                                      Feb 18	15:02	EasyPrivacy
                                      Feb 18	15:30	Krisk_C19
                                      Feb 18	17:50	C19_CTC
                                      Feb 18	18:50	EasyList
                                      Feb 18	19:00	SFS_Toxic_BD
                                      Feb 18	19:00	Maltrail_BD
                                      Feb 18	19:00	Spam404
                                      ===============================================================
                                      
                                      Database Sanity check [  PASSED  ]
                                      ------------------------
                                      Masterfile/Deny folder uniq check
                                      Deny folder/Masterfile uniq check
                                      
                                      Sync check (Pass=No IPs reported)
                                      ----------
                                      
                                      Alias table IP Counts
                                      -----------------------------
                                         22138 /var/db/aliastables/pfB_PRI1_v4.txt
                                      
                                      pfSense Table Stats
                                      -------------------
                                      table-entries hard limit   400000
                                      Table Usage Count         22164
                                      
                                       UPDATE PROCESS ENDED [ 02/18/21 19:01:58 ]
                                      

                                      07416874-0142-4a3c-a50e-a4b192c16ab2-image.png

                                      dead on arrival, nowhere to be found.

                                      F 1 Reply Last reply Reply Quote 0
                                      • F
                                        ffuentes @stephenw10
                                        last edited by

                                        @stephenw10 My SG-3100 locked up again with pfblocker disabled. no cron running.

                                        Unless the cron is running even though is been told to disable.
                                        You guys have a bigger issue here.

                                        M B 2 Replies Last reply Reply Quote 0
                                        • F
                                          ffuentes @mcury
                                          last edited by

                                          @mcury I don't think is a pfblocker issue TBH.
                                          Mine keeps locking up even though is fully disabled, I am now going to uninstall it.

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            mcury Rebel Alliance @ffuentes
                                            last edited by mcury

                                            @ffuentes Try to set the pfblocker cron settings to run once a day, instead of one hour to confirm if the problem will happen to you again.
                                            Or completely remove the pfblockerng package. If it happens again even without the package installed (not only disabled). We will have a better understanding about it..

                                            dead on arrival, nowhere to be found.

                                            F B 2 Replies Last reply Reply Quote 1
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