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    21.02 Sudden lockup

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      kphillips Administrator Netgate @mcury
      last edited by

      @mcury OK thank you. So to confirm, the webConfigurator is inaccessible and you cannot pass traffic at all when this happens? What if you ping by IP address rather than by hostname from a device attached to the LAN? If you ping 8.8.8.8, for example, does it succeed but DNS queries fail? Since pfBlockerNG ties into unbound (DNS Resolver) I'm wondering if its crashing the DNS Resolver causing your issue.

      M 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        If you're still able to connect to the command line at the console but nothing else try to connect out. Can you ping anything local on any interface?

        What does ifconfig -va show?

        What about netstat -rn do you still have valid routes?

        Or etherswitchcfg is the switch still responding?

        Steve

        K 1 Reply Last reply Reply Quote 0
        • K
          kphillips Administrator Netgate @stephenw10
          last edited by

          @stephenw10 Important to note: Do this from the USB serial from the option 8 shell and after the device has locked up BEFORE rebooting it, please.

          1 Reply Last reply Reply Quote 0
          • M
            mcury Rebel Alliance @kphillips
            last edited by mcury

            @kphillips said in 21.02 Sudden lockup:

            @mcury OK thank you. So to confirm, the webConfigurator is inaccessible and you cannot pass traffic at all when this happens? What if you ping by IP address rather than by hostname from a device attached to the LAN? If you ping 8.8.8.8, for example, does it succeed but DNS queries fail? Since pfBlockerNG ties into unbound (DNS Resolver) I'm wondering if its crashing the DNS Resolver causing your issue.

            Yes, webConfigurator is inaccessible and I cannot pass traffic.
            Ping to 8.8.8.8 fails, or any other IP on the internet (it's not DNS).

            I'll perform the tests through the console.

            I'll reproduce the problem, give me a few minutes.
            1 - enable pfblockerng-devel again
            2 - Reboot
            3 - Test again the ping to 8.8.8.8, ping the pfsense LAN interface.

            Then, I'll perform the tests @stephenw10 asked

            1 - perform ifconfig -va
            2 - netstat -rn
            3 - etherswitchcfg to check the switch

            dead on arrival, nowhere to be found.

            M 1 Reply Last reply Reply Quote 0
            • F
              ffuentes @rloeb
              last edited by

              @rloeb no output for me when it locked up.
              Once it reboots I can see the normal boot process.

              @kphillips Anything I can capture to help out?

              1 Reply Last reply Reply Quote 0
              • M
                mcury Rebel Alliance @mcury
                last edited by mcury

                After enabling pfBlockerNG, rebooted the system and the problem didn't happen.
                So I accessed the GUI, clicked in Firewall>pfBlockerNG>Update>Reload all>Run

                Then I rebooted again, and the problem happened.
                It seems that it happens hourly after the cron update from pfblockerng, or if I manually force a reload or an update, and it's triggered during the first boot after that.

                • GUI is inaccessible.
                • SSH from a device in LAN to pfsense LAN interface - Works
                • SSH from VLAN WIFI to devices in another VLAN - Don't work.
                • Ping to pfsense LAN interface from a PC in the LAN - Works.
                • Ping from a PC in the LAN to 8.8.8.8 - Don't work.

                ifconfig -va

                21.02-RELEASE][root@pfsense.local.lan]/root: ifconfig -va
                mvneta0: flags=8a02<BROADCAST,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
                	options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
                	ether 00:08:a2:0c:c4:1b
                	media: Ethernet autoselect (none)
                	status: no carrier
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                mvneta1: flags=88a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                	description: mgmt
                	options=bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM>
                	ether 00:08:a2:0c:c4:1c
                	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1 prefixlen 64 scopeid 0x2
                	inet 172.16.200.1 netmask 0xfffffff8 broadcast 172.16.200.7
                	media: Ethernet 2500Base-KX <full-duplex>
                	status: active
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                mvneta2: flags=8a43<UP,BROADCAST,RUNNING,ALLMULTI,SIMPLEX,MULTICAST> metric 0 mtu 1500
                	options=800bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,LINKSTATE>
                	ether 00:08:a2:0c:c4:1d
                	inet6 fe80::208:a2ff:fe0c:c41d%mvneta2 prefixlen 64 scopeid 0x8
                	inet6 X:X:X:X:X:X:X:X prefixlen 64 autoconf
                	inet6 X:X:X::X prefixlen 128
                	inet X.X.X.X netmask 0xfffffc00 broadcast X.X.X.X
                	inet 192.168.100.2 netmask 0xffffffff broadcast 192.168.100.2
                	media: Ethernet autoselect (1000baseT <full-duplex>)
                	status: active
                	nd6 options=23<PERFORMNUD,ACCEPT_RTADV,AUTO_LINKLOCAL>
                enc0: flags=0<> metric 0 mtu 1536
                	groups: enc
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
                	options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
                	inet6 ::1 prefixlen 128
                	inet6 fe80::1%lo0 prefixlen 64 scopeid 0xa
                	inet 127.0.0.1 netmask 0xff000000
                	inet 10.10.10.1 netmask 0xffffffff
                	groups: lo
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                pflog0: flags=100<PROMISC> metric 0 mtu 33184
                	groups: pflog
                pfsync0: flags=0<> metric 0 mtu 1500
                	groups: pfsync
                mvneta1.100: flags=88843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                	description: lan
                	options=3<RXCSUM,TXCSUM>
                	ether 00:08:a2:0c:c4:1c
                	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.100 prefixlen 64 scopeid 0xd
                	inet 192.168.255.249 netmask 0xfffffff8 broadcast 192.168.255.255
                	groups: vlan
                	vlan: 100 vlanpcp: 0 parent interface: mvneta1
                	media: Ethernet Other <full-duplex>
                	status: active
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                mvneta1.10: flags=88843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST,STATICARP> metric 0 mtu 1500
                	description: wifi
                	options=3<RXCSUM,TXCSUM>
                	ether 00:08:a2:0c:c4:1c
                	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.10 prefixlen 64 scopeid 0xe
                	inet6 fe80::1:1%mvneta1.10 prefixlen 64 scopeid 0xe
                	inet6 X:X:X:X:X:X:X:X prefixlen 64
                	inet 192.168.10.1 netmask 0xfffffff0 broadcast 192.168.10.15
                	groups: vlan
                	vlan: 10 vlanpcp: 0 parent interface: mvneta1
                	media: Ethernet Other <full-duplex>
                	status: active
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                mvneta1.20: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                	description: guest
                	options=3<RXCSUM,TXCSUM>
                	ether 00:08:a2:0c:c4:1c
                	inet6 fe80::208:a2ff:fe0c:c41c%mvneta1.20 prefixlen 64 scopeid 0xf
                	inet 192.168.20.1 netmask 0xffffff00 broadcast 192.168.20.255
                	groups: vlan
                	vlan: 20 vlanpcp: 0 parent interface: mvneta1
                	media: Ethernet Other <full-duplex>
                	status: active
                	nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                

                netstat -rn

                [21.02-RELEASE][root@pfsense.local.lan]/root: netstat -rn
                Routing tables
                
                Internet:
                Destination        Gateway            Flags     Netif Expire
                default            X.X.X.X      UGS     mvneta2
                10.10.10.1         link#10            UH          lo0
                127.0.0.1          link#10            UH          lo0
                172.16.200.0/29    link#2             U       mvneta1
                172.16.200.1       link#2             UHS         lo0
                X.X.X.X/22   link#8             U       mvneta2
                X.X.X.X    link#8             UHS         lo0
                192.168.10.0/28    link#14            U      mvneta1.
                192.168.10.1       link#14            UHS         lo0
                192.168.20.0/24    link#15            U      mvneta1.
                192.168.20.1       link#15            UHS         lo0
                192.168.100.2      link#8             UHS         lo0
                192.168.100.2/32   link#8             U       mvneta2
                192.168.255.248/29 link#13            U      mvneta1.
                192.168.255.249    link#13            UHS         lo0
                
                Internet6:
                Destination                       Gateway                       Flags     Netif Expire
                default                           fe80::2c8:8bff:fed8:3419%mvneta2 UG   mvneta2
                ::1                               link#10                       UH          lo0
                X:X:X::/64                link#8                        U       mvneta2
                X:X:X::X                link#8                        UHS         lo0
                X:X:X:X:X:X:X:X link#8                       UHS         lo0
                X:X:X:X::/64           link#14                       U      mvneta1.
                X:X:X:X:X:X:X:X link#14                   UHS         lo0
                fe80::%mvneta1/64                 link#2                        U       mvneta1
                fe80::208:a2ff:fe0c:c41c%mvneta1  link#2                        UHS         lo0
                fe80::%mvneta2/64                 link#8                        U       mvneta2
                fe80::208:a2ff:fe0c:c41d%mvneta2  link#8                        UHS         lo0
                fe80::%lo0/64                     link#10                       U           lo0
                fe80::1%lo0                       link#10                       UHS         lo0
                fe80::%mvneta1.100/64             link#13                       U      mvneta1.
                fe80::208:a2ff:fe0c:c41c%mvneta1.100 link#13                    UHS         lo0
                fe80::%mvneta1.10/64              link#14                       U      mvneta1.
                fe80::1:1%mvneta1.10              link#14                       UHS         lo0
                fe80::208:a2ff:fe0c:c41c%mvneta1.10 link#14                     UHS         lo0
                fe80::%mvneta1.20/64              link#15                       U      mvneta1.
                fe80::208:a2ff:fe0c:c41c%mvneta1.20 link#15                     UHS         lo0
                

                etherswitchcfg

                21.02-RELEASE][root@pfsense.local.lan]/root: etherswitchcfg 
                etherswitch0: VLAN mode: DOT1Q
                port1:
                	pvid: 100
                	state=8<FORWARDING>
                	flags=0<>
                	media: Ethernet autoselect (1000baseT <full-duplex>)
                	status: active
                port2:
                	pvid: 100
                	state=8<FORWARDING>
                	flags=0<>
                	media: Ethernet autoselect (100baseTX <full-duplex>)
                	status: active
                port3:
                	pvid: 100
                	state=8<FORWARDING>
                	flags=0<>
                	media: Ethernet autoselect (1000baseT <full-duplex,master>)
                	status: active
                port4:
                	pvid: 1
                	state=8<FORWARDING>
                	flags=0<>
                	media: Ethernet autoselect (1000baseT <full-duplex>)
                	status: active
                port5:
                	pvid: 1
                	state=8<FORWARDING>
                	flags=1<CPUPORT>
                	media: Ethernet 2500Base-KX <full-duplex>
                	status: active
                vlangroup0:
                	vlan: 1
                	members 4,5
                vlangroup1:
                	vlan: 100
                	members 1,2,3,4t,5t
                vlangroup2:
                	vlan: 10
                	members 4t,5t
                vlangroup3:
                	vlan: 20
                	members 4t,5t
                

                dead on arrival, nowhere to be found.

                1 Reply Last reply Reply Quote 0
                • F
                  ffuentes
                  last edited by

                  @mcury Awesome find! It kinda makes sense as it was happening to me hourly. I have pfblockerng disable now. I do wonder if the corn schedule still kicks in?

                  EDIT: It does. I just had to reboot the box.
                  Looks like I have to find a way to disable the cron.

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    bldnightowl @ffuentes
                    last edited by

                    +1 also experiencing the hang described here. Disabling pfBlockerNg helped.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Are you running the dev version of pfBlocker?

                      Does it 'lock up' as it's running the reload or once it's completed?

                      How large are you aliases/blocklists?

                      I have the non-dev package running and am not seeing that but only have limited dnsbl lists loaded.

                      Steve

                      B F M 3 Replies Last reply Reply Quote 0
                      • B
                        bldnightowl @stephenw10
                        last edited by bldnightowl

                        @stephenw10 I am running pfBlockerNG-devel 3.0.0_10. The alias/blocklists are whatever is OOTB, I didn't customize anything.

                        By "lockup" I mean the LAN/WAN interfaces are completely unresponsive. Console access is fine.

                        P.S. I cross posted to this thread to make sure that @BBcan177 (the developer of pfBlockerNG) is aware.

                        1 Reply Last reply Reply Quote 0
                        • F
                          ffuentes @stephenw10
                          last edited by ffuentes

                          @stephenw10 pfBlockerNG net 2.1.4_24
                          I do have several lists loading.
                          My Max table Entry is: 4000000

                          Another thing I notice is that vnstad keeps crashing:

                          vnstatd 	Status Traffic Totals data collection daemon
                          
                          1 Reply Last reply Reply Quote 0
                          • M
                            mcury Rebel Alliance @stephenw10
                            last edited by

                            @stephenw10 said in 21.02 Sudden lockup:

                            Are you running the dev version of pfBlocker?

                            Does it 'lock up' as it's running the reload or once it's completed?

                            How large are you aliases/blocklists?

                            I have the non-dev package running and am not seeing that but only have limited dnsbl lists loaded.

                            Steve

                            Running the pfblockerng-devel 3.0.0_10, didn't customize anything, just ran the wizard, so it's a normal amount of aliases/blocklists.
                            No, it doesn't 'lock up' as it's running the reload or once it's completed, it finishes the process, and it's triggered if I reboot in this phase:

                            Syncing OpenVPN settings...done.
                            Configuring firewall.Segmentation fault (core dumped) <<<
                            Starting CRON... done.

                            dead on arrival, nowhere to be found.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ah, OK so part way through the boot after loading the alises/lists?

                              Can you give us an idea of the numbers? I have:

                              
                              ===[ Native List IP Counts ] ===================================
                              
                                  8513 total
                                  7311 /var/db/pfblockerng/native/Google.txt
                                   968 /var/db/pfblockerng/native/Spamhaus_drop.txt
                                   181 /var/db/pfblockerng/native/Facebook.txt
                                    53 /var/db/pfblockerng/native/Netflix.txt
                              
                              ===[ DNSBL Domain/IP Counts ] ===================================
                              
                                 21346 total
                                 16998 /var/db/pfblockerng/dnsbl/Easylist_Default.txt
                                  4342 /var/db/pfblockerng/dnsbl/Easylist_Privacy.txt
                                     6 /var/db/pfblockerng/dnsbl/Custom_List_custom.txt
                              

                              Steve

                              M F 2 Replies Last reply Reply Quote 0
                              • M
                                mcury Rebel Alliance @stephenw10
                                last edited by

                                @stephenw10 said in 21.02 Sudden lockup:

                                Ah, OK so part way through the boot after loading the alises/lists?

                                Exactly.

                                Packages installed: Acme, NUT, pfBlockerng-devel, aws-wizard, ipsec-profile-wizard.
                                It doesn't seem to be a memory issue:

                                91785800-5e00-484e-ace8-441ba1c34f78-image.png

                                ===[ Deny List IP Counts ]===========================
                                
                                   22138 total
                                   15000 /var/db/pfblockerng/deny/CINS_army_v4.txt
                                    4884 /var/db/pfblockerng/deny/ET_Comp_v4.txt
                                    1223 /var/db/pfblockerng/deny/ET_Block_v4.txt
                                     732 /var/db/pfblockerng/deny/Talos_BL_v4.txt
                                     118 /var/db/pfblockerng/deny/Abuse_Feodo_C2_v4.txt
                                      94 /var/db/pfblockerng/deny/Abuse_SSLBL_v4.txt
                                      76 /var/db/pfblockerng/deny/Spamhaus_eDrop_v4.txt
                                       8 /var/db/pfblockerng/deny/ISC_Block_v4.txt
                                       2 /var/db/pfblockerng/deny/Spamhaus_Drop_v4.txt
                                       1 /var/db/pfblockerng/deny/Abuse_IPBL_v4.txt
                                
                                ====================[ Empty Lists w/127.1.7.7 ]==================
                                
                                Abuse_IPBL_v4.txt
                                
                                ===[ DNSBL Domain/IP Counts ] ===================================
                                
                                  349821 total
                                  143310 /var/db/pfblockerng/dnsbl/Maltrail_BD.txt
                                  122595 /var/db/pfblockerng/dnsbl/C19_CTC.txt
                                   27951 /var/db/pfblockerng/dnsbl/SFS_Toxic_BD.txt
                                   13486 /var/db/pfblockerng/dnsbl/SWC.txt
                                   10871 /var/db/pfblockerng/dnsbl/EasyList.txt
                                    8913 /var/db/pfblockerng/dnsbl/Adaway.txt
                                    6999 /var/db/pfblockerng/dnsbl/Spam404.txt
                                    6671 /var/db/pfblockerng/dnsbl/MVPS.txt
                                    3031 /var/db/pfblockerng/dnsbl/EasyPrivacy.txt
                                    2500 /var/db/pfblockerng/dnsbl/D_Me_ADs.txt
                                    1986 /var/db/pfblockerng/dnsbl/Krisk_C19.txt
                                    1478 /var/db/pfblockerng/dnsbl/Yoyo.txt
                                      23 /var/db/pfblockerng/dnsbl/D_Me_Tracking.txt
                                       6 /var/db/pfblockerng/dnsbl/Juniper.txt
                                       1 /var/db/pfblockerng/dnsbl/D_Me_Malv.txt
                                       0 /var/db/pfblockerng/dnsbl/MDS_Immortal.fail
                                       0 /var/db/pfblockerng/dnsbl/MDS.fail
                                       0 /var/db/pfblockerng/dnsbl/MDL.txt
                                       0 /var/db/pfblockerng/dnsbl/D_Me_Malw.txt
                                
                                ====================[ IPv4/6 Last Updated List Summary ]==============
                                
                                Feb 11	04:49	Spamhaus_eDrop_v4
                                Feb 17	02:30	ET_Block_v4
                                Feb 17	02:30	ET_Comp_v4
                                Feb 18	03:33	Spamhaus_Drop_v4
                                Feb 18	18:05	Talos_BL_v4
                                Feb 18	18:18	CINS_army_v4
                                Feb 18	18:39	ISC_Block_v4
                                Feb 18	18:55	Abuse_Feodo_C2_v4
                                Feb 18	18:55	Abuse_SSLBL_v4
                                Feb 18	19:01	Abuse_IPBL_v4
                                
                                ====================[ DNSBL Last Updated List Summary ]==============
                                
                                Jul 31	2015	D_Me_Tracking
                                Sep 5	2018	Juniper
                                Jan 31	2020	D_Me_ADs
                                Jul 10	2020	D_Me_Malw
                                Jul 10	2020	D_Me_Malv
                                Nov 12	19:17	MDL
                                Dec 15	05:07	MVPS
                                Feb 15	02:18	Adaway
                                Feb 15	05:50	Yoyo
                                Feb 16	05:48	SWC
                                Feb 18	15:02	EasyPrivacy
                                Feb 18	15:30	Krisk_C19
                                Feb 18	17:50	C19_CTC
                                Feb 18	18:50	EasyList
                                Feb 18	19:00	SFS_Toxic_BD
                                Feb 18	19:00	Maltrail_BD
                                Feb 18	19:00	Spam404
                                ===============================================================
                                
                                Database Sanity check [  PASSED  ]
                                ------------------------
                                Masterfile/Deny folder uniq check
                                Deny folder/Masterfile uniq check
                                
                                Sync check (Pass=No IPs reported)
                                ----------
                                
                                Alias table IP Counts
                                -----------------------------
                                   22138 /var/db/aliastables/pfB_PRI1_v4.txt
                                
                                pfSense Table Stats
                                -------------------
                                table-entries hard limit   400000
                                Table Usage Count         22164
                                
                                 UPDATE PROCESS ENDED [ 02/18/21 19:01:58 ]
                                

                                07416874-0142-4a3c-a50e-a4b192c16ab2-image.png

                                dead on arrival, nowhere to be found.

                                F 1 Reply Last reply Reply Quote 0
                                • F
                                  ffuentes @stephenw10
                                  last edited by

                                  @stephenw10 My SG-3100 locked up again with pfblocker disabled. no cron running.

                                  Unless the cron is running even though is been told to disable.
                                  You guys have a bigger issue here.

                                  M B 2 Replies Last reply Reply Quote 0
                                  • F
                                    ffuentes @mcury
                                    last edited by

                                    @mcury I don't think is a pfblocker issue TBH.
                                    Mine keeps locking up even though is fully disabled, I am now going to uninstall it.

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      mcury Rebel Alliance @ffuentes
                                      last edited by mcury

                                      @ffuentes Try to set the pfblocker cron settings to run once a day, instead of one hour to confirm if the problem will happen to you again.
                                      Or completely remove the pfblockerng package. If it happens again even without the package installed (not only disabled). We will have a better understanding about it..

                                      dead on arrival, nowhere to be found.

                                      F B 2 Replies Last reply Reply Quote 1
                                      • F
                                        ffuentes @mcury
                                        last edited by

                                        @mcury I just uninstalled it. Let see how far the rabbit holes go. :/

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          mcury Rebel Alliance @ffuentes
                                          last edited by

                                          @ffuentes said in 21.02 Sudden lockup:

                                          @mcury I just uninstalled it. Let see how far the rabbit holes go. :/

                                          Let's hope that we all here have the same problem, one fix is faster than two or more :)

                                          dead on arrival, nowhere to be found.

                                          F 1 Reply Last reply Reply Quote 1
                                          • B
                                            bldnightowl @mcury
                                            last edited by

                                            @mcury I also disabled and got a lockup again just now. This is bad news, folks. I don’t think it’s pfBlockerNG either.

                                            How do I downgrade back to 2.4.5p1?

                                            M pttP 2 Replies Last reply Reply Quote 0
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