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    replace home phone with VOIP phone

    Scheduled Pinned Locked Moved General pfSense Questions
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    • bingo600B
      bingo600
      last edited by

      I have used Linksys SPA2102 & SPA3102 ATA's wo. any problems , behind pfSense.

      Just make sure your sip register frequency (or sip keepalive) is lower than the "Firewall state cleanup" , and depending on your device capability to set the "outside ip" , use a STUN server.

      I changed recently to a Gigaset SIP phone , and had no problems with that one too.

      If you find my answer useful - Please give the post a 👍 - "thumbs up"

      pfSense+ 23.05.1 (ZFS)

      QOTOM-Q355G4 Quad Lan.
      CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
      LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

      1 Reply Last reply Reply Quote 1
      • provelsP
        provels
        last edited by

        Just sayin', but I left VOIP at home about 10 years ago for Cell alone with a Link2Cell phone base station with 5 handsets to spread around the house. I can use my cell at home, but VOIP in the car is tough...

        Peder

        MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
        BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

        B 1 Reply Last reply Reply Quote 0
        • JKnottJ
          JKnott @NollipfSense
          last edited by

          @nollipfsense said in replace home phone with VOIP phone:

          you'll need three ports and your mini PC only has two

          That's where VLANs and a managed switch come in handy.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

          1 Reply Last reply Reply Quote 2
          • B
            BBCModelB @provels
            last edited by

            @provels said in replace home phone with VOIP phone:

            Just sayin', but I left VOIP at home about 10 years ago for Cell alone with a Link2Cell phone base station with 5 handsets to spread around the house. I can use my cell at home, but VOIP in the car is tough...

            cell phone coverage is unreliable where I am, so that's a no go

            I've found a VOIP phone in the attic, a Polycom CX600, which should do the job. I'll set it up on a VLAN behind Pfsense as suggested and see how I get on

            Thanks all for the comments

            JKnottJ NogBadTheBadN 2 Replies Last reply Reply Quote 0
            • JKnottJ
              JKnott @BBCModelB
              last edited by

              @bbcmodelb said in replace home phone with VOIP phone:

              cell phone coverage is unreliable where I am, so that's a no go

              Cell coverage is poor in my condo, but WiFi calling works well.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

              1 Reply Last reply Reply Quote 0
              • NogBadTheBadN
                NogBadTheBad @BBCModelB
                last edited by NogBadTheBad

                @bbcmodelb said in replace home phone with VOIP phone:

                CX600

                Think you might find it only supports Microsoft Lync, maybe that's the reason why it's in the Attic.

                Andy

                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                B 1 Reply Last reply Reply Quote 0
                • B
                  BBCModelB @NogBadTheBad
                  last edited by

                  @nogbadthebad said in replace home phone with VOIP phone:

                  @bbcmodelb said in replace home phone with VOIP phone:

                  CX600

                  Think you might find it only supports Microsoft Lync, maybe that's the reason why it's in the Attic.

                  😞 😞 😞 😞 😞

                  in that case, am I better off buying a proper VOIP phone or an adapter to plug into my existing phone(which will be redundant) - I'm thinking call clarity / features?

                  NogBadTheBadN 1 Reply Last reply Reply Quote 0
                  • NogBadTheBadN
                    NogBadTheBad @BBCModelB
                    last edited by NogBadTheBad

                    @bbcmodelb If you have network ports scattered about the house, you could move a VOIP phone wherever you wanted, the features would mostly be down to the VOIP provider.

                    There are plenty of cheap ones on eBay.

                    The Snom 710 I mentioned is all configureable via a web page once the phone gets an IP address.

                    Andy

                    1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                    1 Reply Last reply Reply Quote 0
                    • bingo600B
                      bingo600
                      last edited by bingo600

                      I'd go for either an ATA (Analog to VoIP) adapter , and reuse your existing phone.

                      Ie.
                      The linksys is a quite old design , but well proven
                      https://www.amazon.com/Eboxer-Gateway-Protocol-Internet-Adapter/dp/B07KKD1HY3/

                      I'd prob go for this one , the $4 more for an extra analog channel (2'nd phone). could come in handy.
                      https://www.amazon.com/Grandstream-GS-HT802-Analog-Telephone-Adapter/dp/B01JH7MYKA/

                      Same func as the GS above , but only 1 analog port
                      https://www.amazon.com/Grandstream-HT801-Single-Port-Telephone-Adapter/dp/B06XW1BQHC/

                      Or get a new DECT set w. VoIP capabilities.

                      I can recommend Gigaset DECT VoIP phones.
                      https://www.amazon.com/Gigaset-C530-Duo-Additional-Businesses/dp/B08M6CWBXX/

                      https://www.amazon.com/Handsets-Affordable-Replacement-Nationwide-robocalls/dp/B085RV13ZP/

                      I think you're UK based ... Just found out

                      Too bad you're not in EU anymore.
                      https://www.amazon.de/Gigaset-C430A-Telefon-Schnurlostelefon-Freisprechfunktion-Go-platin/dp/B00TG2BHBO/

                      A Gigaset GO-Box 100 - They usually connect to most DECT/GAP handsets
                      See reviews
                      https://www.amazon.co.uk/Gigaset-GO-Box-100-black/dp/B087XN4YZ4/

                      Handset for the Go Box
                      https://www.amazon.co.uk/Gigaset-C430H-Additional-Cordless-Handset/dp/B00F5V2FJ8/

                      Or dual (Just don't connect the Base) so you'll end up w. 1 charger
                      https://www.amazon.co.uk/Gigaset-Nuisance-Blocking-Cordless-Answering-black/dp/B00F07U4R2/

                      Note:
                      DECT phones from EU uses different freq , than US.
                      Make sure your choice has US freq's EU freq's , aka. buy locally.

                      Watch out for things like this one , (remember to get the DECT/VoIP base)
                      https://www.amazon.com/Grandstream-DP720-Dect-Cordless-Telephone/dp/B01GUFAZ9O/

                      Base
                      https://www.amazon.com/Grandstream-DP750-DECT-Station-Black/dp/B01GUFAYPO/

                      If you're happy with your existing analog , i'd prob try the ATA first.
                      If you need more handsets scattered around the house , i'd go for a new DECT system w. VoIP capabilities.

                      /Bingo

                      If you find my answer useful - Please give the post a 👍 - "thumbs up"

                      pfSense+ 23.05.1 (ZFS)

                      QOTOM-Q355G4 Quad Lan.
                      CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                      LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                      B 1 Reply Last reply Reply Quote 0
                      • S
                        slimypizza
                        last edited by

                        Have you thought of Ooma? I have a wireless phone system with the base hardwired to my LAN and all extensions cordless.

                        1 Reply Last reply Reply Quote 0
                        • B
                          BBCModelB @bingo600
                          last edited by

                          @bingo600

                          great info, thanks

                          1 Reply Last reply Reply Quote 0
                          • B
                            BBCModelB
                            last edited by

                            thank you all so much for the great info - will check out all options mentioned

                            👍

                            1 Reply Last reply Reply Quote 0
                            • B
                              BBCModelB
                              last edited by

                              @bingo600 said in replace home phone with VOIP phone:

                              Gigaset-C430A

                              How is Skype doing these days? Does it have a poor reputation? The phone I found in the attic is designed for it. Its a Polycom CX600.

                              bingo600B 1 Reply Last reply Reply Quote 0
                              • bingo600B
                                bingo600 @BBCModelB
                                last edited by

                                @bbcmodelb
                                Skype Cloud is "dead/dying" - Replaced by Teams

                                If you find my answer useful - Please give the post a 👍 - "thumbs up"

                                pfSense+ 23.05.1 (ZFS)

                                QOTOM-Q355G4 Quad Lan.
                                CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                                LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                                JKnottJ 1 Reply Last reply Reply Quote 0
                                • JKnottJ
                                  JKnott @bingo600
                                  last edited by

                                  @bingo600

                                  I thought Teams was aimed at business and Skype was still alive and kicking for consumer use.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Can't remember the last time I used Skype. I used to have a stand-alone Skype hardware phone but that was rendered obsolete some time ago after MS bought it.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      BBCModelB
                                      last edited by

                                      so I've picked up a Gigaset c300 handset & n300ai base unit, for voip use

                                      I've signed up with a local provider and hooked up the phone earlier today

                                      I made a test outgoing call - worked fine
                                      I made a test incoming call - worked fine BUT I was expecting my pfsense router to block it

                                      I haven't made any special allowances for the voip phone, yet my router lets the call through and handset successfully rings and lets me answer the call

                                      can someone explain how this worked? I was expecting to set up port forwarding or something to permit an incoming call?

                                      JKnottJ bingo600B 2 Replies Last reply Reply Quote 1
                                      • JKnottJ
                                        JKnott @BBCModelB
                                        last edited by

                                        @bbcmodelb said in replace home phone with VOIP phone:

                                        can someone explain how this worked?

                                        I haven't checked for details, but I suspect the phone initiates the connection to the server and maintains some traffic that will keep the connection alive. When a device on the LAN initiates a connection, firewalls automagically allow the return traffic.

                                        Fire up Packet Capture to see what's happening.

                                        PfSense running on Qotom mini PC
                                        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                        UniFi AC-Lite access point

                                        I haven't lost my mind. It's around here...somewhere...

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yup, that's what I expect to happen.
                                          The phone initiates the SIP session with an external provider outbound. pfSense allows that because it's an outbound connection. The SIP session and firewall state are held open with keep alive packets. The provider is able to use that open session to send the SIP invites for the incoming call. The phone uses the info in the invite to initiate and RDP session with the provider. The provider uses that open session/state to send the incoming audio back. The call succeeds.

                                          For phones behind the firewall talking to an external server usually no special settings are required in pfSense.
                                          https://docs.netgate.com/pfsense/en/latest/recipes/nat-voip-phones.html#configuring-nat-for-voip-phones

                                          Steve

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                                          • B
                                            BBCModelB
                                            last edited by

                                            ah, thank you both for explaining that - makes sense

                                            I thought, I wonder if its using some kind of NAT where the phone keeps pulsing the the remote PBX, in order the for PBX to initiate a call to my router

                                            Is there anything, security wise, to be aware of?

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