NUT package (2.8.0 and below)
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@Mr.:
Although you asked Gertjan this question, it triggered me, and yes, I had bonding on the Synology. I deleted the bond, and I think the problem is gone. I am looking, but sofar no more emails about connection lost and established.
Yep, I addressed the wrong person. Sorry about that.
Anyway, it makes sense. You have a disagreement between the link aggregation group configuration on the Synology and the switch.
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@Mr.:
Although you asked Gertjan this question, it triggered me, and yes, I had bonding on the Synology. I deleted the bond, and I think the problem is gone. I am looking, but sofar no more emails about connection lost and established.
Yep, I addressed the wrong person. Sorry about that.
Anyway, it makes sense. You have a disagreement between the link aggregation group configuration on the Synology and the switch.
The benefit of understanding networking. Thank you for your message :-*
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Too good to be true: I just got two :-[
[quote]
Fri, 23 Jun 2017 23:33:30 +0200
Communications with UPS lostFri, 23 Jun 2017 23:33:35 +0200
Communications with UPS established -
Suggest that you disable all lag/bonding for both pfSense and the Synology (don't forget to disable lag/lacp on the switch ports) and disconnect all but one cable to each system. Then check ping in both directions and confirm that there is no loss.
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Hello, I have a Tripp Lite Smart1500LCDT that I'm trying to use with NUT. I have seen NUT connect to the UPS briefly a handful of times and will cycle between online \ offline.
I have tried using the usbhid driver without any extra arguments and with settings found http://networkupstools.org/ddl/Tripp_Lite/SMART1500LCDT.html
[2.3.4-RELEASE][root@pfSense]/root: cat /usr/local/etc/nut/ups.conf user=root [SMART1500LCDT] driver=usbhid-ups port=auto battery.charge: 100 battery.charge.low: 10 battery.charge.warning: 30 battery.runtime: 10800 battery.type: PbAC battery.voltage: 0.0 battery.voltage.nominal: 24.0 device.mfr: Tripp Lite device.model: TRIPP LITE UPS device.type: ups driver.name: usbhid-ups driver.parameter.pollfreq: 30 driver.parameter.pollinterval: 2 driver.parameter.port: auto driver.parameter.productid: 3016 driver.version: 2.6.3 driver.version.data: TrippLite HID 0.6 driver.version.internal: 0.35 input.frequency: 5990.0 input.transfer.high: 150.0 input.transfer.low: 92.0 input.voltage: 0.0 input.voltage.nominal: 120 output.current: 0.00 output.frequency: 5990.0 output.frequency.nominal: 60 output.voltage: 0.0 output.voltage.nominal: 120 ups.beeper.status: disabled ups.delay.shutdown: 20 ups.delay.start: 30 ups.load: 0 ups.mfr: Tripp Lite ups.model: TRIPP LITE UPS ups.power: 0.0 ups.power.nominal: 1500 ups.productid: 3016 ups.status: OL ups.timer.reboot: 65535 ups.timer.shutdown: 65535 ups.timer.start: 65535 ups.vendorid: 09ae ups.watchdog.status: 0 #CMD:beeper.disable #CMD:beeper.enable #CMD:beeper.mute #CMD:beeper.off #CMD:beeper.on #CMD:load.off #CMD:load.off.delay #CMD:load.on #CMD:load.on.delay #CMD:reset.watchdog #CMD:shutdown.reboot #CMD:shutdown.return #CMD:shutdown.stayoff #CMD:shutdown.stop #RW:battery.charge.low:STRING #RW:input.transfer.high:STRING #RW:input.transfer.low:STRING #RW:ups.delay.shutdown:STRING #RW:ups.delay.start:STRING[2.3.4-RELEASE][root@pfSense]/root: cat /usr/local/etc/nut/upsd.conf LISTEN 127.0.0.1 LISTEN ::1[2.3.4-RELEASE][root@pfSense]/root: cat /usr/local/etc/nut/upsmon.conf MONITOR SMART1500LCDT 1 monuser 3b3e3a783e68ff21be0b master SHUTDOWNCMD "/sbin/shutdown -p +0" POWERDOWNFLAG /etc/killpower[2.3.4-RELEASE][root@pfsense]/root: usbconfig dump_device_desc ugen0.1: <ehci root="" hub="" intel="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) bLength = 0x0012 bDescriptorType = 0x0001 bcdUSB = 0x0200 bDeviceClass = 0x0009 <hub>bDeviceSubClass = 0x0000 bDeviceProtocol = 0x0001 bMaxPacketSize0 = 0x0040 idVendor = 0x0000 idProduct = 0x0000 bcdDevice = 0x0100 iManufacturer = 0x0001 <intel>iProduct = 0x0002 <ehci root="" hub="">iSerialNumber = 0x0000 <no string="">bNumConfigurations = 0x0001 ugen1.1: <ehci root="" hub="" intel="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) bLength = 0x0012 bDescriptorType = 0x0001 bcdUSB = 0x0200 bDeviceClass = 0x0009 <hub>bDeviceSubClass = 0x0000 bDeviceProtocol = 0x0001 bMaxPacketSize0 = 0x0040 idVendor = 0x0000 idProduct = 0x0000 bcdDevice = 0x0100 iManufacturer = 0x0001 <intel>iProduct = 0x0002 <ehci root="" hub="">iSerialNumber = 0x0000 <no string="">bNumConfigurations = 0x0001 ugen0.2: <product 0x0020="" vendor="" 0x8087="">at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) bLength = 0x0012 bDescriptorType = 0x0001 bcdUSB = 0x0200 bDeviceClass = 0x0009 <hub>bDeviceSubClass = 0x0000 bDeviceProtocol = 0x0001 bMaxPacketSize0 = 0x0040 idVendor = 0x8087 idProduct = 0x0020 bcdDevice = 0x0000 iManufacturer = 0x0000 <no string="">iProduct = 0x0000 <no string="">iSerialNumber = 0x0000 <no string="">bNumConfigurations = 0x0001 ugen1.2: <product 0x0020="" vendor="" 0x8087="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) bLength = 0x0012 bDescriptorType = 0x0001 bcdUSB = 0x0200 bDeviceClass = 0x0009 <hub>bDeviceSubClass = 0x0000 bDeviceProtocol = 0x0001 bMaxPacketSize0 = 0x0040 idVendor = 0x8087 idProduct = 0x0020 bcdDevice = 0x0000 iManufacturer = 0x0000 <no string="">iProduct = 0x0000 <no string="">iSerialNumber = 0x0000 <no string="">bNumConfigurations = 0x0001 ugen1.3: <tripp lite="" ups="" tripp="">at usbus1, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA) bLength = 0x0012 bDescriptorType = 0x0001 bcdUSB = 0x0110 bDeviceClass = 0x0000 <probed by="" interface="" class="">bDeviceSubClass = 0x0000 bDeviceProtocol = 0x0000 bMaxPacketSize0 = 0x0008 idVendor = 0x09ae idProduct = 0x3016 bcdDevice = 0x0002 iManufacturer = 0x0003 <tripp lite="">iProduct = 0x0001 <tripp lite="" ups="">iSerialNumber = 0x0005 <retrieving string="" failed="">bNumConfigurations = 0x0001</retrieving></tripp></tripp></probed></tripp></no></no></no></hub></product></no></no></no></hub></product></no></ehci></intel></hub></ehci></no></ehci></intel></hub></ehci>[2.3.4-RELEASE][root@pfsense]/root: service devd restart Stopping devd. Waiting for PIDS: 9885. Starting devd. [2.3.4-RELEASE][root@pfsense]/root: /usr/local/etc/rc.d/nut.sh restart stopping NUT starting NUT Network UPS Tools upsmon 2.7.4 kill: No such process UPS: SMART1500LCDT (master) (power value 1) Using power down flag file /etc/killpower Network UPS Tools - UPS driver controller 2.7.4 Network UPS Tools - Generic HID driver 0.41 (2.7.4) USB communication driver 0.33 Network UPS Tools upsd 2.7.4 fopen /var/db/nut/upsd.pid: No such file or directory listening on ::1 port 3493 listening on 127.0.0.1 port 3493 Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory Broadcast Message from root@pfsense (no tty) at 0:56 EDT... Communications with UPS SMART1500LCDT lost No matching HID UPS found Driver failed to start (exit status=1) Broadcast Message from root@pfsense (no tty) at 0:56 EDT... UPS SMART1500LCDT is unavailableJul 15 00:57:28 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:57:23 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:57:18 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:57:13 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:57:08 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:57:03 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:58 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:53 upsmon 13730 UPS SMART1500LCDT is unavailable Jul 15 00:56:53 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:48 upsmon 13730 Communications with UPS SMART1500LCDT lost Jul 15 00:56:48 upsmon 13730 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:48 upsd 14571 User monuser@::1 logged into UPS [SMART1500LCDT] Jul 15 00:56:46 upsd 14571 Startup successful Jul 15 00:56:46 upsd 14312 Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory Jul 15 00:56:46 upsd 14312 listening on 127.0.0.1 port 3493 Jul 15 00:56:46 upsd 14312 listening on ::1 port 3493 Jul 15 00:56:45 upsmon 13178 Startup successful Jul 15 00:56:45 upsd 76083 Signal 15: exiting Jul 15 00:56:45 upsd 76083 mainloop: Interrupted system call Jul 15 00:56:45 upsd 76083 User monuser@::1 logged out from UPS [SMART1500LCDT] Jul 15 00:56:45 upsmon 75446 Signal 15: exiting Jul 15 00:56:45 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:40 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:35 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:30 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:25 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:20 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:15 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:10 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:05 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:56:00 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:55 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:50 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:45 upsmon 75446 UPS SMART1500LCDT is unavailable Jul 15 00:55:45 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:40 upsmon 75446 Communications with UPS SMART1500LCDT lost Jul 15 00:55:40 upsmon 75446 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:40 upsd 76083 User monuser@::1 logged into UPS [SMART1500LCDT] Jul 15 00:55:38 upsd 76083 Startup successful Jul 15 00:55:38 upsd 75783 Can't connect to UPS [SMART1500LCDT] (usbhid-ups-SMART1500LCDT): No such file or directory Jul 15 00:55:38 upsd 75783 listening on 127.0.0.1 port 3493 Jul 15 00:55:38 upsd 75783 listening on ::1 port 3493 Jul 15 00:55:37 upsmon 74829 Startup successful Jul 15 00:55:35 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:30 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:25 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:19 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:14 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:13 kernel device_attach: uhid0 attach returned 12 Jul 15 00:55:13 kernel uhid0: no report descriptor Jul 15 00:55:09 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:55:08 kernel uhid0: <tripp 0="" 3="" lite="" tripp="" ups,="" class="" 0,="" rev="" 1.10="" 0.02,="" addr="">on usbus1 Jul 15 00:55:04 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:54:59 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:54:54 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected Jul 15 00:54:49 upsmon 4012 Poll UPS [SMART1500LCDT] failed - Driver not connected</tripp> -
Hello, I have a Tripp Lite Smart1500LCDT that I'm trying to use with NUT. I have seen NUT connect to the UPS briefly a handful of times and will cycle between online \ offline.
I have tried using the usbhid driver without any extra arguments and with settings found http://networkupstools.org/ddl/Tripp_Lite/SMART1500LCDT.html
Hey f34rinc , seems like you've done some homework. Thanks!
Going forward, the first thing I would recommend for testing is to get rid of everything in the advanced section, and ensure that you have rebooted before continuing diagnosis.
Do you have confidence in the USB chipset on the mother board? Is it a recent MB? It appears that the UPS is on the other side of a bridge chip (expected), but I don't see it's identification in the usb dump. It's not an external hub is it?
Also, how old is the UPS? If it's not recent, have you tried the tripplite driver?
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Hi, I'm running a Cyberpower UPS, and getting random email notifications saying LOWBATT, I have NUT running as the master on my pfsense box, with the UPS connected directly via USB. I'm sitting at 100% battery charged and UPS load around 65%. I verified this is reported from the actual LCD screen on the UPS, and uspsc command. Why is NUT thinking the BATT is low, when its not even on BATT, and its reporting 100% charged?
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Do you have confidence in the USB chipset on the mother board? Is it a recent MB? I don't see it's identification in the usb dump. It's not an external hub is it?
Also, how old is the UPS? If it's not recent, have you tried the tripplite driver?I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB. I've also switched between the USB 2 and USB 3 ports, different cables. I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.
No external USB hub (eww)
I just purchased the UPS July 2017
I do plan to get new hardware in the next year or possibly sooner, I dont know if it would be worth it to try and get a PCI\PCIe usb card with a better chipset.
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Hi, I'm running a Cyberpower UPS, and getting random email notifications saying LOWBATT
I've had a couple of Cyberpowers. I found them to be a bit flakey, particularly when the battery needs replacing. It could be happening when the unit does its short self test. I would perform a self test, followed by a runtime calibration to check the battery.
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I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB. I've also switched between the USB 2 and USB 3 ports, different cables. I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.
No external USB hub (eww)
Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.
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Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.
Thanks, is there a certain bridge chip manufacture I should try or avoid ?
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Thanks, is there a certain bridge chip manufacture I should try or avoid ?
Sorry, I'm not knowledgeable enough to make a recommendation.
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I do not have confidence in the USB chipset the box is a Leonovo M90 3246-A2U from 2010 and I was able to find it uses Platform Controller Hub (PCH) for PCI, ethernet and USB. I've also switched between the USB 2 and USB 3 ports, different cables. I can only get usbconfig to show TRIPP LITE UPS Tripp Lite.
No external USB hub (eww)
Normally I would recommend against an external hub, but in this case it's worth a try to test with an external (powered) hub because it will be a different bridge chip.
I'm trying to figure out how to do this? Its connected directly to pfSense with just NUT. Is there a upsc command to imitate a selftest? The units not even a year old =(
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You use "upscmd" to do self tests and the like. A list of the potential commands is available here.
This command
upscmd -l <upsname>will provide a list of available commands for the specific UPS.</upsname>
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So i ran a deep battery test, and it passes every time. Is there anything diagnostic wise i could do to see what's going on at the time it reports LOWBATT, because as far as i can tell its never low. This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2. Something has changed in the way pfsense is handling this across these versions.
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This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2. Something has changed in the way pfsense is handling this across these versions.
Can you clarify the version information please? The latest version of pfSense is 2.3.4. Version 2.4 of pfSense is still in development (beta). The latest version of the nut package is 2.7.4_4, which uses underlying nut version 2.7.4_1. Thanks.
Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.
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This just started happening after I upgraded pfSense to the latest version 2.4.4, If i remember, i was on 2.3.2. Something has changed in the way pfsense is handling this across these versions.
Can you clarify the version information please? The latest version of pfSense is 2.3.4. Version 2.4 of pfSense is still in development (beta). The latest version of the nut package is 2.7.4_4, which uses underlying nut version 2.7.4_1. Thanks.
Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.
Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4. Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly. Is something polling differently now?
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Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.
Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4. Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly. Is something polling differently now?
The only scenario I can think of would be having an earlier version of pfSense and the nut package installed, then installing 2.3.2 and not reinstalling the packages until the upgrade to 2.3.4.
If this was the case, there would have been two changes. First would have been the underlying nut version going from 2.7.3 to 2.7.4. Second would have been the nut package going from 2.3.X to 2.7.4. If this happened, it should have been pretty obvious because the nut package would have put up a banner about settings migration and forced the migrated settings to be explicitly saved before it would start. Nut email notifications are also off by default, so at some point they had to be explicitly enabled as well.
For nut, the release notes are here. Nothing in particular jumps out at me, but I'm not a nut developer. For the nut package, there hasn't been much since the introduction of 2.7.4, which is when the ability to configure email was introduced. Overall, my best guess is that the LOWBATT thing has been happening all along and it wasn't noticed in the system logs until email notifications were enabled because it didn't impair operation.
So I guess the key questions to think about are: Was there a nut configuration migration performed? If so, when? And when were email notifications enabled?
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Btw, unless you were previously running pfSense 2.2.X or below, I'm guessing that the "something changed with nut" may be coincidental. This stuff hasn't changed much in the last year. The underlying release of nut for pfSense, version 2.7.4, was introduced in pfSense 2.3.0. The current generation of the nut package, version 2.7.4, was introduced shortly thereafter. Note that the prior generation nut package, 2.3.X, didn't have the ability to send email notifications so you would have only noticed LOWBATT messages if you scanned the system log.
Ok sorry, let me clear that up, I'm on the latest version now of 2.3.4. Previously on 2.3.2, never had a single LOWBATT alert. Back checked email, July 9th I upgrade to 2.3.4, alerts start rolling in since, randomly. Is something polling differently now?
The only scenario I can think of would be having an earlier version of pfSense and the nut package installed, then installing 2.3.2 and not reinstalling the packages until the upgrade to 2.3.4.
If this was the case, there would have been two changes. First would have been the underlying nut version going from 2.7.3 to 2.7.4. Second would have been the nut package going from 2.3.X to 2.7.4. If this happened, it should have been pretty obvious because the nut package would have put up a banner about settings migration and forced the migrated settings to be explicitly saved before it would start. Nut email notifications are also off by default, so at some point they had to be explicitly enabled as well.
For nut, the release notes are here. Nothing in particular jumps out at me, but I'm not a nut developer. For the nut package, there hasn't been much since the introduction of 2.7.4, which is when the ability to configure email was introduced. Overall, my best guess is that the LOWBATT thing has been happening all along and it wasn't noticed in the system logs until email notifications were enabled because it didn't impair operation.
So I guess the key questions to think about are: Was there a nut configuration migration performed? If so, when? And when were email notifications enabled?
Email notifications have been on all along, I'd get OL and OB notifications during switches, but never random LOWBATTs until after the upgrade, nut package has been on 2.7.4. I just don't see why its sending LOWBATT, when it never comes off 100%, LOWBATT shouldn't even come out until past 70% or so and if it was actually discharging, it sure wouldn't come back to 100% that quick. I'm going to try moving NUT master servers and see if it continues, before trying a rollback as another experiment.
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Do you have another UPS to test with by chance?
