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    Netgate XG-7100 - Optional interfaces

    Official Netgate® Hardware
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    • M
      maisonvillevert
      last edited by

      Hello,

      I'm in the exact same situation as ConnyLindquist... have you find any solution ?

      Thanks

      1 Reply Last reply Reply Quote 0
      • RicoR
        Rico LAYER 8 Rebel Alliance
        last edited by

        Hi,
        some weeks ago I wanted to buy the 4 Port 1Gb Intel Addon Card for my XG-7100, but Voleatech (German Netgate Partner) told me to better keep my hands off them ATM because of very buggy drivers. :-(

        -Rico

        2x Netgate XG-7100 | 11x Netgate SG-5100 | 6x Netgate SG-3100 | 2x Netgate SG-1100

        E 1 Reply Last reply Reply Quote 0
        • E
          EmeraldDeer @Rico
          last edited by

          It is not documented how optional interfaces connect to the XG-7100 1U Denverton SOC.

          There are four documented SOC connections.

          There are two SFP+ transceivers at 10 Gbps each. However, new at the Netgate store are alternate choices of SFP 1 Gbps transceivers. I suspect it is not as simple as just different transceivers.

          Then there are the dual LAGGs at 2.5 Gbps each which connect the Marvell switch.

          So how would optional interaces connect if the four connections are already in use?

          I already have an Intel i350-T4(V1) which I am not using. It has been around for several years so I would be surprised if there was still a FreeBSD driver problem.

          There is a message shown below at the Netgate store which makes you wonder.

          PLEASE CONTACT US IF YOU ARE ADDING YOUR OWN CARDS TO DISCUSS ADDITIONAL NECESSARY COMPONENTS.

          1 Reply Last reply Reply Quote 0
          • M
            maisonvillevert
            last edited by

            Thanks for your replies.

            My additional card have been bought on the official store, supplied with the router, so I guess everything has been prepared upstream...

            It's a Supermicro AOC-SGP-i4, which has effectively an Intel i350 chipset.

            I'll check with the support, maybe the card is faulty.

            1 Reply Last reply Reply Quote 0
            • M
              maisonvillevert
              last edited by

              Hi,

              I've been in touch with the support, they recognize a problem with the additionnal cards...
              Their message:
              currently there is an issue with add on NIC to the XG-7100, we are working with the manufacture to resolve this issue as quickly as possible.

              So wait and see...

              1 Reply Last reply Reply Quote 1
              • B
                branzkieh
                last edited by branzkieh

                Hi Netgate Support,

                I'm on the exact situation as well. We are also experiencing the same problem for the 4 Port 1Gb Intel Addon Card we bought, after we install it on the XG-7100 netgate hardware. After we set the WAN IP address of our ISP on the OPT interfaces, their not working or the status are offline. Please give us update when it will fix. Thank you.

                1 Reply Last reply Reply Quote 0
                • M
                  maisonvillevert
                  last edited by

                  Hello,

                  I relaunched my request to the support last week, and they are not able to give me any time line of when this will be working...
                  It seems to be a driver problem.

                  I hesitate to send back the hardware.

                  For the moment, we bought a router which is just unusable...

                  1 Reply Last reply Reply Quote 0
                  • M
                    maisonvillevert
                    last edited by

                    Hello,

                    Just to keep you informed, I decided to send back the router to Netgate.
                    I need a router and I can't wait indefinitely.

                    Very disappointed...
                    I work on PfSense systems since several years, installed on self-made hardware, that's why I decided to buy an "official" dedicated machine for that system.
                    I'll start again making my own machine, that's ultimately the best solution.

                    1 Reply Last reply Reply Quote 0
                    • ivorI
                      ivor
                      last edited by

                      We have found the cause for this issue. Turns out it's a bug in coreboot which prevented the PCIe x4 slot from functioning properly.

                      We are working on a fix, and will update this thread as soon as an updated coreboot is released.

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        AR-Thomas @ivor
                        last edited by

                        @ivor On August 6th. a member of your sales team confirmed to me that the issue with the 4-port NIC add-in card should be fixed with the 2.4.4 release.
                        Is that still the case?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes. I have tested the new Coreboot version myself and add-on cards function as expected with it.
                          The new Coreboot update package with it included will be in the 2.4.4 repo.

                          Steve

                          1 Reply Last reply Reply Quote 1
                          • G
                            gruvalnyte
                            last edited by

                            I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                            GrimsonG 1 Reply Last reply Reply Quote 0
                            • GrimsonG
                              Grimson Banned @gruvalnyte
                              last edited by Grimson

                              @gruvalnyte said in Netgate XG-7100 - Optional interfaces:

                              I'm having the same problems on 2.4.4-RELEASE (amd64). I received the optional 4 port card today, installed and reinstalled pfSense, allowed rules for all. Can ping inside the firewall, but nothing from/to the ports. Interface stats shows 0 packets.

                              Did you update Coreboot as well? https://www.netgate.com/docs/pfsense/solutions/xg-7100-1u/adi-bios-flash.html

                              1 Reply Last reply Reply Quote 0
                              • G
                                gruvalnyte
                                last edited by gruvalnyte

                                I didn't realise that was separate procedure. The pfSense image I received from support, I'll have to investigate how to update Coreboot. Cheers for the direction!

                                update: Updated Coreboot from package manager and works perfectly! Thanks for the help!

                                1 Reply Last reply Reply Quote 1
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  https://store.netgate.com/

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    tawsenior
                                    last edited by

                                    What do you do if you have upgraded to the latest pfsense but the Netgate Coreboot Upgrade option isn't in the System menu?

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      tawsenior @tawsenior
                                      last edited by

                                      @tawsenior Nevermind, I went into the Package Manager and found it. Thanks.

                                      1 Reply Last reply Reply Quote 1
                                      • C
                                        cybercloi Banned
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
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