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    Upgrade 2.3.5 to 2.4.3 ... crash report

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    55 Posts 3 Posters 11.8k Views
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    • ColinJackC
      ColinJack
      last edited by

      Yay! ๐Ÿ‘
      0_1528475927053_upgrade_log.latest.txt

      jimpJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by johnpoz

        Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        jimpJ 1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate @ColinJack
          last edited by

          @colinjack said in Upgrade 2.3.5 to 2.4.3 ... crash report:

          Yay! ๐Ÿ‘
          0_1528475927053_upgrade_log.latest.txt

          Strange, that looks to me like everything succeeded

          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          ColinJackC 1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate @johnpoz
            last edited by

            @johnpoz said in Upgrade 2.3.5 to 2.4.3 ... crash report:

            Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

            Yes uploads were enabled under Settings > Uploads, but they were not enabled in the global privileges list under Manage > Privileges.

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            ColinJackC 1 Reply Last reply Reply Quote 0
            • ColinJackC
              ColinJack @jimp
              last edited by

              @jimp At least something came out of me being a pain! ;)

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Yeah stuff like that for sure to happen in such a massive change.. No biggy all the kinks will get worked out I am sure.. Its clearly FASTER than the old forum...

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • ColinJackC
                  ColinJack @jimp
                  last edited by

                  @jimp That is what it looked like to my untrained eye.
                  Boots okay but just this constant message ...
                  PHP Errors:
                  [07-Jun-2018 18:48:48 Europe/London] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "librrd.so.8" not found, required by "rrd.so" in Unknown on line 0

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by jimp

                    It's probably something we could hammer on and solve with enough time but at this point it's easier to reinstall 2.4.3 in place and have it recover the configuration.

                    If this is real hardware and not a VM, I might also suspect an SSD failure where it's flipped the disk into a read only mode to preserve the data.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • ColinJackC
                      ColinJack
                      last edited by

                      Its a VM ... so looks like I will have to ask the datacentre boys if they can do something.
                      No doubt there will be a few others that will hit this.
                      Worth trying your blunderbuss approach do you think?
                      'You might be able to force an update of everything with something like pkg unlock pfSense-kernel-pfSense; pkg upgrade -f.'

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        Can they not just roll it back from the snap they should of taken before you went to upgrade it.. And then try again.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        ColinJackC 1 Reply Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          You can give that a try if you want as a last ditch effort. I'd still have the DC crew ready in case that blows up. It shouldn't, but it's still possible.

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

                          1 Reply Last reply Reply Quote 0
                          • ColinJackC
                            ColinJack @johnpoz
                            last edited by

                            @johnpoz That would roll it back to 2.3.5 ... I would rather be on 2.4.3.
                            It is a fallback though.

                            1 Reply Last reply Reply Quote 0
                            • ColinJackC
                              ColinJack
                              last edited by ColinJack

                              I have asked the DC crew to build a new one.
                              As the broken one is still functioning it can be left running until they are ready to change, so should be minimal downtime.

                              Really appreciate all the time and effort you have put into trying to help me fix this.
                              Hopefully you will track down what happened in case some other poor soul manages to break their firewall!

                              Many thanks @jimp.

                              1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                No just to try the upgrade again is all.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                ColinJackC 1 Reply Last reply Reply Quote 0
                                • ColinJackC
                                  ColinJack @johnpoz
                                  last edited by

                                  @johnpoz I suspect it would head down the same road.

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